Aon Product Manager Interview Questions + Guide in 2025

Aon is a leading global professional services firm that provides a broad range of risk, retirement, and health solutions to help clients make better decisions.

As a Product Manager at Aon, you will be at the forefront of driving product strategy and execution for innovative insurance solutions. Your key responsibilities will include defining product vision and roadmaps, collaborating with cross-functional teams to develop and launch new features, conducting market research and customer interviews, and ensuring compliance with regulatory standards. You will leverage strong analytical skills to inform data-driven decisions, focusing on metrics that drive business performance and enhance user experience. A successful candidate will possess a deep understanding of the digital insurance landscape, exceptional communication abilities, and a passion for understanding customer needs, ensuring alignment with Aon's commitment to innovation and client success.

This guide will equip you with the insights and knowledge necessary to excel in your interview, providing you with a clear understanding of what Aon values in a Product Manager and how to effectively showcase your skills and experiences.

The interview process for a Product Manager at Aon is structured to assess both technical and interpersonal skills, ensuring candidates are well-suited for the dynamic environment of product management. The process typically unfolds in several stages:

1. Initial Phone Screening

The first step is a phone screening with a recruiter, lasting about 30 minutes. This conversation focuses on your background, experience, and motivation for applying to Aon. The recruiter will also provide insights into the company culture and the specifics of the Product Manager role. This is an opportunity for you to express your interest and ask preliminary questions about the position.

2. Technical Interview

Following the initial screening, candidates are invited to a technical interview, which may be conducted via video conferencing. This round typically involves discussions around product management methodologies, your understanding of payment systems, and your experience with data-driven decision-making. You may be asked to provide examples of past projects, focusing on how you defined product strategies and collaborated with cross-functional teams.

3. Behavioral Interviews

Candidates who successfully pass the technical interview will proceed to one or more behavioral interviews. These interviews are often conducted by multiple team members, including hiring managers and cross-functional stakeholders. Expect to discuss your leadership style, how you handle challenges, and your approach to stakeholder communication. The interviewers will be looking for evidence of your ability to work collaboratively and influence others without formal authority.

4. Case Study or Practical Assessment

In some instances, candidates may be required to complete a case study or practical assessment. This could involve analyzing a product scenario, developing a product roadmap, or presenting a solution to a hypothetical problem. This step is designed to evaluate your analytical thinking, problem-solving skills, and ability to apply product management principles in real-world situations.

5. Final Interview

The final stage typically involves a meeting with senior leadership or a panel of executives. This interview focuses on your long-term vision for product management, your understanding of market trends, and how you plan to drive innovation within Aon. It’s also an opportunity for you to discuss your career aspirations and how they align with Aon’s goals.

As you prepare for your interview, consider the following insights from candidates who have gone through the process.

Here are some tips to help you excel in your interview.

Understand the Product Landscape

As a Product Manager at Aon, it's crucial to have a deep understanding of the payment solutions and financial technology landscape. Familiarize yourself with current trends, customer needs, and emerging technologies in the payments space. This knowledge will not only help you answer questions more effectively but also demonstrate your commitment to the role and the company.

Prepare for Cross-Functional Collaboration

Given the emphasis on cross-functional leadership in the role, be prepared to discuss your experience working with diverse teams, including engineering, design, and operations. Highlight specific examples where you successfully led initiatives that required collaboration across different departments. This will showcase your ability to navigate complex organizational structures and drive alignment.

Leverage Data-Driven Insights

Aon values data-driven decision-making, so be ready to discuss how you've used analytics to inform product decisions in the past. Prepare to share specific metrics or KPIs you've tracked and how they influenced your product strategy. This will demonstrate your analytical thinking and ability to measure success effectively.

Communicate Clearly and Effectively

Strong communication skills are essential for this role. Practice articulating complex ideas in a clear and concise manner, especially when discussing technical concepts. Be prepared to explain how you would communicate product updates and challenges to various stakeholders, ensuring that everyone is aligned and informed.

Emphasize Customer-Centricity

Aon places a strong emphasis on understanding customer needs. Be ready to discuss how you've gathered customer insights in previous roles and how those insights shaped your product decisions. Share examples of how you've prioritized user experience and addressed pain points in your product offerings.

Be Ready for Behavioral Questions

Expect behavioral interview questions that assess your problem-solving skills, leadership abilities, and how you handle challenges. Use the STAR (Situation, Task, Action, Result) method to structure your responses, providing clear examples that highlight your competencies relevant to the role.

Show Enthusiasm for Innovation

Aon is looking for candidates who are passionate about innovation and optimization. Be prepared to discuss any initiatives you've led that involved improving existing processes or introducing new features. This will demonstrate your proactive approach and willingness to drive change.

Prepare for Technical Discussions

While the role may not require deep technical expertise, having a solid understanding of payment systems, APIs, and compliance standards (like PCI DSS) will be beneficial. Brush up on these topics and be ready to discuss how you've collaborated with technical teams in the past.

Cultivate a Growth Mindset

Aon values continuous learning and growth. Be prepared to discuss how you stay updated on industry trends and your commitment to professional development. This could include any relevant certifications, courses, or self-study you've undertaken.

Follow Up with Gratitude

After the interview, send a thank-you note to your interviewers expressing appreciation for the opportunity to discuss the role. This not only shows professionalism but also reinforces your interest in the position.

By following these tips, you'll be well-prepared to make a strong impression during your interview for the Product Manager role at Aon. Good luck!

In this section, we’ll review the various interview questions that might be asked during an interview for a Product Manager role at Aon. The interview process will likely focus on your experience in product management, your understanding of payment systems, and your ability to work cross-functionally with various teams. Be prepared to discuss your past experiences, how you approach product strategy, and your analytical skills.

Product Management Experience

1. Can you describe a product you managed from conception to launch?

This question aims to assess your end-to-end product management experience and your ability to drive a product through its lifecycle.

How to Answer

Outline the product's purpose, your role in its development, the challenges faced, and the outcomes achieved. Highlight your leadership and collaboration with cross-functional teams.

Example

“I managed a digital payment solution aimed at small businesses. I led a cross-functional team through the entire lifecycle, from initial market research to launch. We faced challenges with compliance, but by collaborating closely with our legal team, we ensured all regulations were met, resulting in a successful launch that increased our market share by 15%.”

2. How do you prioritize features in a product roadmap?

This question evaluates your decision-making process and ability to balance stakeholder needs with business goals.

How to Answer

Discuss your criteria for prioritization, such as customer feedback, business impact, and resource availability. Mention any frameworks you use, like RICE or MoSCoW.

Example

“I prioritize features based on a combination of customer feedback, potential revenue impact, and alignment with our strategic goals. I often use the RICE framework to score features, ensuring that we focus on high-impact initiatives that deliver the most value to our users.”

3. Describe a time when you had to manage conflicting stakeholder interests.

This question assesses your communication and negotiation skills.

How to Answer

Provide a specific example where you successfully navigated conflicting interests, emphasizing your approach to communication and compromise.

Example

“In a previous role, the marketing and engineering teams had conflicting priorities regarding a product launch. I facilitated a meeting where both teams could express their concerns and needs. By aligning our goals and finding a compromise, we were able to adjust the timeline to accommodate both teams, resulting in a successful launch.”

4. What metrics do you consider when evaluating product success?

This question tests your analytical skills and understanding of product performance.

How to Answer

Discuss key performance indicators (KPIs) relevant to the product, such as user engagement, conversion rates, and customer satisfaction scores.

Example

“I focus on metrics like user engagement rates, customer satisfaction scores, and conversion rates. For instance, after launching a new feature, I track its adoption rate and gather user feedback to assess its impact on overall customer satisfaction.”

Market and Customer Insights

5. How do you conduct market research for a new product?

This question evaluates your research skills and understanding of market dynamics.

How to Answer

Explain your approach to gathering market data, including competitor analysis, customer interviews, and industry trends.

Example

“I start by analyzing competitor offerings and conducting customer interviews to understand their pain points. I also review industry reports and trends to identify gaps in the market. This comprehensive approach helps me define a product that meets customer needs and stands out in the market.”

6. Can you give an example of how customer feedback influenced a product decision?

This question assesses your customer-centric approach to product management.

How to Answer

Share a specific instance where customer feedback led to a significant change in the product.

Example

“After receiving feedback that users found our onboarding process confusing, I initiated a series of user testing sessions. Based on the insights gathered, we redesigned the onboarding flow, which resulted in a 30% increase in user retention during the first month.”

Compliance and Risk Management

7. How do you ensure that your products comply with industry regulations?

This question tests your knowledge of compliance and risk management in product development.

How to Answer

Discuss your experience working with compliance teams and your understanding of relevant regulations.

Example

“I work closely with our compliance team from the outset of product development. For instance, while developing a payment solution, I ensured we adhered to PCI DSS standards by integrating security measures early in the design process, which helped us avoid potential compliance issues later.”

8. Describe a time when you identified a risk in a product development process.

This question evaluates your risk management skills.

How to Answer

Provide an example of a risk you identified, how you addressed it, and the outcome.

Example

“During the development of a new feature, I identified a potential risk related to data security. I raised this concern with the engineering team, and we implemented additional encryption measures. This proactive approach not only mitigated the risk but also enhanced user trust in our product.”

Data-Driven Decision Making

9. How do you leverage data to inform your product decisions?

This question assesses your analytical skills and ability to use data effectively.

How to Answer

Discuss the types of data you analyze and how you use it to guide product strategy.

Example

“I regularly analyze user behavior data and feedback to inform product decisions. For example, I use tools like Google Analytics to track user interactions and identify drop-off points in our funnel, which helps me prioritize improvements that enhance user experience.”

10. What tools do you use for product analytics?

This question tests your familiarity with analytics tools and methodologies.

How to Answer

Mention specific tools you have experience with and how you use them to track product performance.

Example

“I frequently use tools like Mixpanel and Looker for product analytics. These tools allow me to track user engagement metrics and visualize data trends, enabling me to make informed decisions about feature enhancements and product direction.”