Title: Business Analyst IT L3 - Artificial Intelligence
Location: Torrance, CA  (Hybrid of both onsite and remote work)
Duration:  April 1, 2025 - March 31, 2026

We are looking for Product Analyst/Business Analyst who can assist our client in supporting Agile Development endeavors related to Customer Experience related product development efforts within the automotive sector. The Business Analyst will support initiatives to scale up and achieve ROI from digital systems, including emerging applications of generative and conversational AI that enhance the customer experience. They will play a vital role in accelerating our client's digital transformation, enhancing the customer experience and gaining operational efficiencies through AI-powered products, services and ways of working.   Knowledge of and strong interest in the rapidly evolving field of generative AI tools, workflows and use cases will be highly beneficial.

Responsibilities will entail the following:       Lead and Participate in the gathering, analysis, and documentation of business requirements for software products       Create features, user stories, acceptance criteria, technical dependencies, use cases, and process flows.
Participate in the Agile development processes including daily syncs, backlog management, sprint planning, demos, sprint reviews and retrospectives.
Collaborate with Developers and QA teams during design, development and testing phases to ensure production systems meet requirements and maintain their performance.

Focus on Customer Research and Product Discovery       Gather insights into customer/user behaviors, needs and pain points through interviews, surveys, workshops, distilling insights into prioritized opportunities for product improvements and new features.
Conduct research into competitive trends, consumer trends and emerging technologies, synthesizing findings into actionable recommendations.
Research and stay current in emerging AI trends, tools, technologies relevant to internal use cases and external-facing products.
Research generative AI prompting techniques and manage prompt libraries to showcase capabilities and promote use by internal teams.
Product Performance Evaluation, Monitoring and Analysis
Establish, monitor and report on key metrics related to generative and conversational AI product performance, user behavior and business value.
Generate reports, dashboards and presentations detailing product and user performance data and insights.
nalyze trending conversation topics and related product usage data to identify shifts in user behavior and evolving needs for product feature enhancements.
Manage and execute evaluation/monitoring of generative AI applications, tracking performance and accuracy targets across stages of development.
Measure, analyze and report on business impacts of AI product implementations.

Content Management for Generative AI Applications       Lead curation and management of knowledge data/content used in generative AI applications.
Source available content from internal teams or other sources as appropriate.
Establish and manage content categories, taxonomies, tagging conventions and other content standards.
Process, format, edit or expand on content or metadata as needed to facilitate ingestion and use by AI systems and human users.

Required Skills and Expertise:         Must have experience with Jira, Confluence, and a Visual Work Platform Tool such as Mural or similar.
Knowledge of/experience with Design Thinking methodologies.
Experience utilizing generative AI tools in professional or personal workflows.
Experience in automotive industry and/ or consumer-facing software products is helpful.
Experience with Salesforce technology is helpful.
Rigorous attention to detail.
Excellent time management and organizational skills.
Strong data, analytical and technical aptitude.
Self-motivated with high degree of curiosity and appetite to learn.
bility to communicate effectively with non-technical and technical personnel.
Excellent verbal and written communication skills.
bility to tell stories with data.
bility to manage complex initiatives with multiple elements and stakeholders.
Skillful questioner - can elicit information and requirements from a broad group of stakeholders.

<p>Title: Business Analyst IT L3 - Artificial Intelligence Location: Torrance, CA (Hybrid of both onsite and remote work) Duration: April 1, 2025 - March 31, 2026 We are looking for Product Analyst/Business Analyst who can assist our client in supporting Agile Development endeavors related to Customer Experience related product development efforts within the automotive sector. The Business Analyst will support initiatives to scale up and achieve ROI from digital systems, including emerging applications of generative and conversational AI that enhance the customer experience. They will play a vital role in accelerating our client's digital transformation, enhancing the customer experience and gaining operational efficiencies through AI-powered products, services and ways of working. Knowledge of and strong interest in the rapidly evolving field of generative AI tools, workflows and use cases will be highly beneficial. Responsibilities will entail the following: Lead and Participate in the gathering, analysis, and documentation of business requirements for software products Create features, user stories, acceptance criteria, technical dependencies, use cases, and process flows. Participate in the Agile development processes including daily syncs, backlog management, sprint planning, demos, sprint reviews and retrospectives. Collaborate with Developers and QA teams during design, development and testing phases to ensure production systems meet requirements and maintain their performance. Focus on Customer Research and Product Discovery Gather insights into customer/user behaviors, needs and pain points through interviews, surveys, workshops, distilling insights into prioritized opportunities for product improvements and new features. Conduct research into competitive trends, consumer trends and emerging technologies, synthesizing findings into actionable recommendations. Research and stay current in emerging AI trends, tools, technologies relevant to internal use cases and external-facing products. Research generative AI prompting techniques and manage prompt libraries to showcase capabilities and promote use by internal teams. Product Performance Evaluation, Monitoring and Analysis Establish, monitor and report on key metrics related to generative and conversational AI product performance, user behavior and business value. Generate reports, dashboards and presentations detailing product and user performance data and insights. Analyze trending conversation topics and related product usage data to identify shifts in user behavior and evolving needs for product feature enhancements. Manage and execute evaluation/monitoring of generative AI applications, tracking performance and accuracy targets across stages of development. Measure, analyze and report on business impacts of AI product implementations. Content Management for Generative AI Applications Lead curation and management of knowledge data/content used in generative AI applications. Source available content from internal teams or other sources as appropriate. Establish and manage content categories, taxonomies, tagging conventions and other content standards. Process, format, edit or expand on content or metadata as needed to facilitate ingestion and use by AI systems and human users. Required Skills and Expertise: Must have experience with Jira, Confluence, and a Visual Work Platform Tool such as Mural or similar. Knowledge of/experience with Design Thinking methodologies. Experience utilizing generative AI tools in professional or personal workflows. Experience in automotive industry and/ or consumer-facing software products is helpful. Experience with Salesforce technology is helpful. Rigorous attention to detail. Excellent time management and organizational skills. Strong data, analytical and technical aptitude. Self-motivated with high degree of curiosity and appetite to learn. Ability to communicate effectively with non-technical and technical personnel. Excellent verbal and written communication skills. Ability to tell stories with data. Ability to manage complex initiatives with multiple elements and stakeholders. Skillful questioner - can elicit information and requirements from a broad group of stakeholders.</p>

Title: Business Analyst IT L3 - Artificial Intelligence
Location: Torrance, CA  (Hybrid of both onsite and remote work)
Duration:  April 1, 2025 - March 31, 2026

We are looking for Product Analyst/Business Analyst who can assist our client in supporting Agile Development endeavors related to Customer Experience related product development efforts within the automotive sector. The Business Analyst will support initiatives to scale up and achieve ROI from digital systems, including emerging applications of generative and conversational AI that enhance the customer experience. They will play a vital role in accelerating our client's digital transformation, enhancing the customer experience and gaining operational efficiencies through AI-powered products, services and ways of working.  Knowledge of and strong interest in the rapidly evolving field of generative AI tools, workflows and use cases will be highly beneficial.

Responsibilities will entail the following:     Lead and Participate in the gathering, analysis, and documentation of business requirements for software products      Create features, user stories, acceptance criteria, technical dependencies, use cases, and process flows.
Participate in the Agile development processes including daily syncs, backlog management, sprint planning, demos, sprint reviews and retrospectives.
Collaborate with Developers and QA teams during design, development and testing phases to ensure production systems meet requirements and maintain their performance.

Focus on Customer Research and Product Discovery      Gather insights into customer/user behaviors, needs and pain points through interviews, surveys, workshops, distilling insights into prioritized opportunities for product improvements and new features.
Conduct research into competitive trends, consumer trends and emerging technologies, synthesizing findings into actionable recommendations.
Research and stay current in emerging AI trends, tools, technologies relevant to internal use cases and external-facing products.
Research generative AI prompting techniques and manage prompt libraries to showcase capabilities and promote use by internal teams.
Product Performance Evaluation, Monitoring and Analysis
Establish, monitor and report on key metrics related to generative and conversational AI product performance, user behavior and business value.
Generate reports, dashboards and presentations detailing product and user performance data and insights.
Analyze trending conversation topics and related product usage data to identify shifts in user behavior and evolving needs for product feature enhancements.
Manage and execute evaluation/monitoring of generative AI applications, tracking performance and accuracy targets across stages of development.
Measure, analyze and report on business impacts of AI product implementations.

Content Management for Generative AI Applications      Lead curation and management of knowledge data/content used in generative AI applications.
Source available content from internal teams or other sources as appropriate.
Establish and manage content categories, taxonomies, tagging conventions and other content standards.
Process, format, edit or expand on content or metadata as needed to facilitate ingestion and use by AI systems and human users.

Required Skills and Expertise:      Must have experience with Jira, Confluence, and a Visual Work Platform Tool such as Mural or similar.
Knowledge of/experience with Design Thinking methodologies.
Experience utilizing generative AI tools in professional or personal workflows.
Experience in automotive industry and/ or consumer-facing software products is helpful.
Experience with Salesforce technology is helpful.
Rigorous attention to detail.
Excellent time management and organizational skills.
Strong data, analytical and technical aptitude.
Self-motivated with high degree of curiosity and appetite to learn.
Ability to communicate effectively with non-technical and technical personnel.
Excellent verbal and written communication skills.
Ability to tell stories with data.
Ability to manage complex initiatives with multiple elements and stakeholders.
Skillful questioner - can elicit information and requirements from a broad group of stakeholders.

Title: Business Analyst IT L3 - Artificial Intelligence
Location: Torrance, CA  (Hybrid of both onsite and remote work)
Duration:  April 1, 2025 - March 31, 2026

We are looking for Product Analyst/Business Analyst who can assist our client in supporting Agile Development endeavors related to Customer Experience related product development efforts within the automotive sector. Responsibilities will entail the following:    Lead and Participate in the gathering, analysis, and documentation of business requirements for software products     Create features, user stories, acceptance criteria, technical dependencies, use cases, and process flows.
Participate in the Agile development processes including daily syncs, backlog management, sprint planning, demos, sprint reviews and retrospectives.
Collaborate with Developers and QA teams during design, development and testing phases to ensure production systems meet requirements and maintain their performance.

Focus on Customer Research and Product Discovery      Gather insights into customer/user behaviors, needs and pain points through interviews, surveys, workshops, distilling insights into prioritized opportunities for product improvements and new features.
Conduct research into competitive trends, consumer trends and emerging technologies, synthesizing findings into actionable recommendations.
Research and stay current in emerging AI trends, tools, technologies relevant to internal use cases and external-facing products.
Research generative AI prompting techniques and manage prompt libraries to showcase capabilities and promote use by internal teams.
Product Performance Evaluation, Monitoring and Analysis
Establish, monitor and report on key metrics related to generative and conversational AI product performance, user behavior and business value.
Generate reports, dashboards and presentations detailing product and user performance data and insights.
Analyze trending conversation topics and related product usage data to identify shifts in user behavior and evolving needs for product feature enhancements.
Manage and execute evaluation/monitoring of generative AI applications, tracking performance and accuracy targets across stages of development.
Measure, analyze and report on business impacts of AI product implementations.

Content Management for Generative AI Applications      Lead curation and management of knowledge data/content used in generative AI applications.
Source available content from internal teams or other sources as appropriate.
Establish and manage content categories, taxonomies, tagging conventions and other content standards.
Process, format, edit or expand on content or metadata as needed to facilitate ingestion and use by AI systems and human users.

Required Skills and Expertise:      Must have experience with Jira, Confluence, and a Visual Work Platform Tool such as Mural or similar.
Knowledge of/experience with Design Thinking methodologies.
Experience utilizing generative AI tools in professional or personal workflows.
Experience in automotive industry and/or consumer-facing software products is helpful.
Experience with Salesforce technology is helpful.
Rigorous attention to detail.
Excellent time management and organizational skills.
Strong data, analytical and technical aptitude.
Self-motivated with high degree of curiosity and appetite to learn.
Ability to communicate effectively with non-technical and technical personnel.
Excellent verbal and written communication skills.
Ability to tell stories with data.
Ability to manage complex initiatives with multiple elements and stakeholders.
Skillful questioner - can elicit information and requirements from a broad group of stakeholders.

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