Sorenson Communications, a prominent leader in language services, merges patented technology with human-centric solutions to enhance communication accessibility. Their mission is to harness the power of language to connect diverse people, creating a more inclusive world. As one of the world’s leading providers, Sorenson offers services such as call captioning, video relay services, and various language interpretation and translation solutions.

In the role of a Product Manager, you will lead the charge in developing groundbreaking products, particularly in the areas of Generative AI, Machine Learning, and Natural Language Processing. Your responsibilities will encompass defining product vision, conducting customer research, and collaborating with cross-functional teams to deliver innovative solutions.

With Interview Query, prepare for an impactful career at Sorenson Communications by exploring our guide tailored to ace your Product Manager interview. Dive in to understand the interview process and much more!

Submitting Your Application

The first step to becoming a Product Manager at Sorenson Communications is to craft an impressive application that showcases your technical skills and enthusiasm for the role. Whether you were contacted by a Sorenson recruiter or applied on your own, it's critical to tailor your CV and cover letter to align with the job description's requirements.

Ensure your CV includes pertinent keywords that the hiring manager might use to filter resumes. Highlight relevant skills, work experiences, and your achievements in past roles that make you a strong candidate for this position.

Recruiter/Hiring Manager Call Screening

If your CV is shortlisted, a recruiter from Sorenson Communications' Talent Acquisition Team will reach out to you. This initial screening aims to verify your experiences and skill levels. You may also encounter some behavioral questions during this call.

On occasions, the hiring manager for the Product Manager role may join the call to answer your questions about Sorenson Communications and the specifics of the role. The conversation may also touch on some surface-level technical and behavioral topics.

Expect this call to last around 30 minutes.

Technical Virtual Interview

Should you make it past the recruiter screening, you will be invited for a technical interview. This round often involves a virtual meeting, typically via video conference and screen sharing. In this one-hour interview, you might face questions about Sorenson's data systems, product lifecycle management, and technical aspects related to software development.

For a Product Manager role, a take-home assignment focusing on product metrics, user experience research, or agile methodologies may be given. Expect evaluation on your proficiency in generating AI (Artificial Intelligence), Machine Learning (ML), and Natural Language Processing (NLP) solutions, as well as your ability to develop business strategies, market analysis, and product roadmaps.

The level of difficulty and detail may vary depending on the seniority of the position, with real-scenario problem-solving exercises possibly included.

Onsite Interview Rounds

After a second recruiter call outlining the next steps, you’ll be invited to a series of onsite interviews at Sorenson Communications. These multiple rounds, which vary according to the role, will thoroughly assess your technical expertise, communication skills, and leadership abilities.

If assigned a take-home exercise, you might have to present your findings during the onsite interview.

Quick Tips For Sorenson Communications Product Manager Interviews

• Understand Sorenson’s Products and Services: Sorenson Communications is heavily involved in innovative language services. Familiarize yourself with their offerings and consider how you can add value. Study up on their patented technology and think about improvements or new features you could suggest.
• Be Technical and Strategic: This role demands a combination of technical acumen and strategic insight. Brush up on your knowledge of AI, ML, NLP, and product lifecycle management. Be prepared to discuss industry trends and how they might influence Sorenson’s strategy.
• Showcase Leadership and Collaboration Skills: You’ll be leading cross-functional teams and must demonstrate your ability to communicate effectively, inspire others, and collaborate across different departments.

Practicing for Your Sorenson Communications Product Manager Interview

To maximize your chances of success, it’s crucial to practice extensively. Interview Query offers an excellent suite of resources including mock interviews and practice questions tailored to prepare you for the specific demands of the Sorenson Communications Product Manager interview process.

Typically, interviews at Sorenson Communications vary by role and team, but commonly Product Manager interviews follow a fairly standardized process across these question topics.

• - How would you use data to convince a fast-food franchise to purchase another custom Snapchat filter? Snapchat partnered with a fast-food franchise to create a custom filter available for a week. How would you use data from this campaign to persuade the franchise to buy another custom filter this year?

• Write a function missing_number to find the missing number in an array of integers. You have an array of integers, nums of length n spanning 0 to n with one missing. Write a function missing_number that returns the missing number in the array. The complexity should be \(O(n)\).

• Create a function first_uniq_char to find the first non-repeating character in a string. Given a string, find the first non-repeating character in it and return its index. If it doesn't exist, return -1. Consider a string where all characters are lowercase alphabets.

• Develop a function inject_frequency to add the frequency of each character in a string. Given a string sentence, return the same string with an addendum after each character of the number of occurrences a character appeared in the sentence. Do not treat spaces as characters and exclude characters in the discard_list.

• Create a query to count rows resulting from different joins between ads and top_ads. Allstate is running N online ads. The table ads contains all those ads, ranked by popularity via the id column. Create a subquery or common table expression named top_ads containing the top 3 ads and return the number of rows resulting from INNER JOIN, LEFT JOIN, RIGHT JOIN, and CROSS JOIN operations.

• How would you explain what a p-value is to someone who is not technical? Explain the concept of a p-value in simple terms to someone without a technical background. Use analogies or everyday examples to make it understandable.

• What is the difference between Logistic and Linear Regression? When would you use one instead of the other in practice? Describe the key differences between Logistic and Linear Regression. Provide examples of scenarios where each method would be appropriately applied in practice.

• How would you build a fraud detection model with a text messaging service for transaction approval? You work at a bank that wants to detect fraud on its platform. The bank also wants to implement a text messaging service that will notify customers when a fraudulent transaction is detected, allowing them to approve or deny the transaction via text response. How would you build this model?

• What is the difference between Logistic and Linear Regression, and when would you use each? Explain the differences between Logistic and Linear Regression. Describe scenarios where you would use one instead of the other in practice.

• What does the backpropagation algorithm do in neural networks, and what is its intuition? Describe the role of the backpropagation algorithm in neural networks. Explain the informal intuition behind the algorithm and discuss its drawbacks compared to other optimization methods. Bonus: Formally derive the backpropagation algorithm and prove its claims.

What is the average salary for a Product Manager at Sorenson Communications?

Q: What is the primary focus of the Product Manager position at Sorenson Communications?
The primary focus is on driving value creation in accessibility and language services, and expanding into new markets. You will work with Generative AI, including Large Language Models, Machine Learning, and Natural Language Processing to build innovative products.

Q: What type of team will I be working with in this role?
You will be part of the Incubation team, which includes specialized Product Managers, UX Designers and Researchers, and Engineers. This team excels in early-stage projects, focusing on fast learning and rapid prototyping.

Q: What are the key responsibilities of this role?
Key responsibilities include opportunity analysis, product vision definition, competitive strategy, customer discovery, concept definition, go-to-market design, and oversight of user testing. You'll collaborate closely with UX research, design, and engineering teams to deliver Proof of Concepts and business recommendations.

Q: Is travel required for this position?
Yes, but it is minimal. The travel requirement is less than 25%.

Q: What kind of experience and skills are required for this role?
A minimum of 6 years of software product management experience is required, with a preference for experience in LLM, ML, or NLP. Essential skills include the ability to take projects from inception to completion, excellent communication skills, and familiarity with Agile, Scrum, and Lean Startup methodologies.

Looking to ace this opportunity? Prepare with Interview Query!

Embark on an exciting journey with Sorenson Communications as a Product Manager, driving the progression of our cutting-edge language services. Your role will encompass a wide-ranging set of responsibilities, from defining visionary product strategies to leveraging advanced AI and ML technologies. Sorenson is at the forefront of creating inclusive and transformative communication solutions, making each day rewarding and impactful.

To dive deeper into what it takes to succeed at Sorenson, explore our dedicated Sorenson Communications Interview Guide on Interview Query. This comprehensive guide will help you navigate the interview process, providing valuable insights and preparation tips. At Interview Query, we're committed to giving you the tools you need to conquer your interviews confidently and successfully.

Good luck with your interview!