Sorenson Communications is a prominent provider of accessible communication services for the Deaf and hard-of-hearing communities. Renowned for its dedication to inclusion and innovation, the company offers a range of services including video relay service (VRS) and delivery of high-quality interpreting solutions.

Stepping into the role of a Business Analyst at Sorenson Communications is both rewarding and challenging. This position demands expertise in data analysis, stakeholder management, problem-solving, and process improvement. As a Business Analyst, you will dive deep into interpreting complex datasets to drive business strategies and enhance overall operational efficiency.

If you're aiming to join Sorenson Communications, this guide is crafted for you. We'll walk you through the interview process, highlight commonly asked questions, and provide you with insightful tips. Let’s get you prepared with Interview Query!

Submitting Your Application

The first step is to submit a compelling application that reflects your technical skills and interest in joining Sorenson Communications as a Business Analyst. Whether you were contacted by a Sorenson Communications recruiter or have taken the initiative yourself, carefully review the job description and tailor your CV according to the prerequisites.

Tailoring your CV may include identifying specific keywords that the hiring manager might use to filter resumes and crafting a targeted cover letter. Furthermore, don’t forget to highlight relevant skills and mention your work experiences.

Recruiter/Hiring Manager Call Screening

If your CV happens to be among the shortlisted few, a recruiter from the Sorenson Communications Talent Acquisition Team will make contact and verify key details like your experiences and skill levels. Behavioral questions may also be a part of the screening process.

In some cases, the Sorenson Communications Business Analyst hiring manager stays present during the screening round to answer your queries about the role and the company itself. They may also indulge in surface-level technical and behavioral discussions.

The whole recruiter call should take about 30 minutes.

Technical Virtual Interview

Successfully navigating the recruiter round will present you with an invitation for the technical screening round. Technical screening for the Sorenson Communications Business Analyst role usually is conducted through virtual means, including video conference and screen sharing. Questions in this 1-hour long interview stage may revolve around Sorenson’s data systems, ETL pipelines, and SQL queries.

In the case of business analyst roles, take-home assignments regarding product metrics, analytics, and data visualization are incorporated. Apart from these, your proficiency in hypothesis testing, probability distributions, and data analysis fundamentals may also be assessed during the round.

Depending on the seniority of the position, case studies and similar real-scenario problems may also be assigned.

Onsite Interview Rounds

Followed by a second recruiter call outlining the next stage, you’ll be invited to attend the onsite interview loop. Multiple interview rounds, varying with the role, will be conducted during your day at the Sorenson Communications office. Your technical prowess, including programming and data modeling capabilities, will be evaluated against the finalized candidates throughout these interviews.

If you were assigned take-home exercises, a presentation round may also await you during the onsite interview for the Business Analyst role at Sorenson Communications.

Quick Tips For Sorenson Communications Business Analyst Interviews

You should plan to brush up on any technical skills and try as many practice interview questions and mock interviews as possible. A few tips for acing your Sorenson Communications interview include:

• Understand Sorenson’s Products: Sorenson questions often rely on situational scenarios with their products. Study Sorenson’s range of products and understand how you might improve or analyze them.
• Be Data-Driven: Sorenson’s business analyst interviews assess how well you can provide business-driving insights with data analysis. Brush up on your knowledge of statistics and probability, as these questions can be some of the hardest to solve.
• Align with Company Values: Sorenson values innovation and a collaborative spirit. Practice responding to behavioral questions with answers that touch on Sorenson’s core values.

Typically, interviews at Sorenson Communications vary by role and team, but commonly Business Analyst interviews follow a fairly standardized process across these question topics.

• How would you use data to convince a fast-food franchise to purchase another custom Snapchat filter? Snapchat partnered with a fast-food franchise to create a custom filter available for a week. How would you use data from this campaign to persuade the franchise to buy another custom filter this year?

• Write a function missing_number to find the missing number in an array of integers. You have an array of integers, nums of length n spanning 0 to n with one missing. Write a function missing_number that returns the missing number in the array. The complexity should be \(O(n)\).

• Create a function first_uniq_char to find the first non-repeating character in a string. Given a string, find the first non-repeating character in it and return its index. If it doesn't exist, return -1. Consider a string where all characters are lowercase alphabets.

• Write a function inject_frequency to add the frequency of each character in a string. Given a string sentence, return the same string with an addendum after each character of the number of occurrences a character appeared in the sentence. Do not treat spaces as characters and do not return the addendum for characters in the discard_list.

• Create a query to find the number of rows resulting from different joins between ads and top_ads. Allstate is running N online ads. The table ads contains all those ads, ranked by popularity via the id column. Create a subquery or common table expression named top_ads containing the top 3 ads by popularity and return the number of rows that would result from different join operations (INNER JOIN, LEFT JOIN, RIGHT JOIN, CROSS JOIN). Return the join type and the number of rows for each join type.

• How would you explain what a p-value is to someone who is not technical? Explain the concept of a p-value in simple terms to someone without a technical background. Use relatable examples to illustrate its significance in hypothesis testing.

• What is the difference between Logistic and Linear Regression? When would you use one instead of the other in practice? Describe the key differences between Logistic and Linear Regression. Provide practical scenarios where each type of regression would be appropriately applied.

• How would you build a fraud detection model with a text messaging service for transaction approval? You work at a bank that wants to build a model to detect fraud. The bank also wants to implement a text messaging service that will notify customers when a fraudulent transaction is detected, allowing them to approve or deny the transaction via text response. How would you build this model?

• What is the difference between Logistic and Linear Regression, and when would you use each? Explain the difference between Logistic and Linear Regression. Describe scenarios where you would use one instead of the other in practice.

• What does the backpropagation algorithm do in neural networks, and what is its intuition? Describe the role of the backpropagation algorithm in neural networks. Explain the informal intuition behind the algorithm and discuss its drawbacks compared to other optimization methods. Bonus: Formally derive the backpropagation algorithm and prove its claims.

What is the average salary for a Business Analyst at Sorenson Communications?

Q: What does Sorenson Communications do? Sorenson Communications specializes in providing communication solutions for the deaf and hard-of-hearing. Their main services include Video Relay Service (VRS) and Internet Protocol Relay (IP Relay) that enable deaf individuals to communicate over video telephones and other devices.

Q: What are the key responsibilities of a Business Analyst at Sorenson Communications? As a Business Analyst at Sorenson Communications, you'll be responsible for gathering and analyzing data, creating detailed business analysis, outlining problems, and identifying solutions. You will also work closely with various departments to ensure that the business solutions align with the strategic goals of the organization.

Q: What skills are essential for the Business Analyst role at Sorenson Communications? For the Business Analyst role, it is crucial to have strong analytical and problem-solving skills, proficiency in data analysis tools, excellent communication abilities, and an understanding of business processes. Experience with agile methodologies and knowledge of the telecommunications industry could be a bonus.

Q: What is the interview process like for a Business Analyst position at Sorenson Communications? The interview process typically involves multiple stages, including an initial screening by HR, followed by technical and behavioral interviews with team members and managers. You may also be required to complete a case study or skills assessment to demonstrate your analytical capabilities.

Q: How can I prepare for the interview with Sorenson Communications? To prepare for the interview at Sorenson Communications, it is advisable to research the company thoroughly, understand their services and target market, and practice common business analysis questions. Use resources like Interview Query to practice and refine your interview skills.

Interviewing for a Business Analyst position at Sorenson Communications can be a game-changer for your career. If you want more insights about the company, check out our main Sorenson Communications Interview Guide, where we have covered many interview questions that could be asked. We've also created interview guides for other roles, such as software engineer and data analyst, where you can learn more about Sorenson Communications' interview process for different positions.

At Interview Query, we empower you to unlock your interview prowess with a comprehensive toolkit, equipping you with the knowledge, confidence, and strategic guidance to conquer every Sorenson Communications interview question and challenge.

You can check out all our company interview guides for better preparation, and if you have any questions, don’t hesitate to reach out to us.

Good luck with your interview!