Prepare for and practice interview questions from Spring Health.

Spring Health Interview Questions

Spring Health Interview Guides

Suppose there exists a new airline named Jetco that flies domestically across North America. Jetco recently had a study commissioned that tested the boarding time of every airline, and it came out that Jetco had the fastest average boarding times of any airline.

What factors could have biased this result, and what would you look into?

What could potentially bias the average boarding time in favor of an airline that only flies domestically?

What could potentially bias the average boarding time in favor of an airline that only flies domestically?

Boarding Times Bias

A new airline came out as the fastest average boarding times compared to other airlines.  What factors could have biased this result and what would you look into?

You are testing hundreds of hypotheses with many t-tests. What considerations should be made?

What is a key disadvantage of the F-test when compared to multiple t-tests?

What is a key disadvantage of the F-test when compared to multiple t-tests?

Hundreds of Hypotheses

You are testing hundreds of hypotheses with many t-tests. What considerations should be made?

Let’s say that your company is running a standard control and variant AB test on a feature to increase conversion rates on the landing page. The PM checks the results and finds a .04 p-value.

How would you assess the validity of the result?

Experiment Validity

Spring Health Salaries by Position

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>The data team at Spring includes a number of embedded analysts who are the analytics experts within cross functional teams. We're looking to expand this team, adding an embedded analyst to our provider operations team. The provider operations team is critical to building and maintaining the network of providers that provide care to our members every day. In this role you'll help build out the data pipelines, tools, and reports that enable this team to optimize how we build and maintain the strongest network of providers possible, and grow the effectiveness of the providers already in our network.What you'll be doing:<ul><li>Working with the provider operations team to understand and scope their needs, identifying requirements and what good looks like</li><li>Diving into different data sources, quickly building expertise on what is and isn't possible, and developing creative solutions based on your stakeholder's needs and what we can offer</li><li>Delivering analyses and dashboards to stakeholders that help them make the right decisions about how to move our business forward</li><li>Collaborating with the core business intelligence and data engineering teams to revise or build new dbt pipelines to get the data you need</li><li>Developing a deep understanding of our products and operations, and how they tie into Spring Health's business context</li><li>Prioritizing inbound requests, using business context and collaboration with stakeholders to determine the order in which to approach problems</li></ul>What success looks like in this role:<ul><li>Reduce the amount of time teams spend manually pulling data to inform decisions</li><li>Develop dashboards and analyses that deliver ongoing value to teams, measured in proxy by the number of monthly active users and total views different dashboards and analyses receive</li><li>Develop tools and analyses that enable the provider operations team to hit their own KPIs - you're successful when you help your team be successful!</li><li>Contribute to our foundational data model by adding additional fields and tables according to our data style guide</li></ul>What we expect from you:<ul><li>You are passionate about changing the face of mental health care and Spring Health's mission to remove all barriers to mental health resonates with you</li><li>You have 5+ years of working experience working with data, data visualization, and dashboarding tools</li><li>You have strong user empathy - you can deeply understand the core issues stakeholders are having and translate them into solutions that meaningfully improve their ability to operate</li><li>You are an expert in SQL, and have at least familiarity with dbt or similar data transformation tools</li><li>You have experience working with Looker or other similar data visualization tools (tableau, etc), both creating the data model and building dashboards</li><li>You focus on impact, finding the things you can deliver that deliver the most value for your stakeholders</li><li>You have exceptional communication skills, are comfortable explaining technical concepts to a non-technical audience, and are comfortable working independently with executive level team members</li><li>You are humble, highly motivated, and thrive in fast-paced environments</li><li>You have a proven ability to proactively manage your own priorities and dependencies in alignment with cross-functional dependencies and product/business impact</li><li>You have a passion for successfully navigating ambiguous problem areas and learning new approaches</li></ul>The target base salary range for this position is $125,000 - $145,850, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.Benefits provided by Spring Health:Your Total Health: <ul><li>Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents</li><li>10 allocated sick days per year</li><li>Flexible paid time off in addition to 12 paid holidays throughout the year</li><li>Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.</li><li>Spring Renewal: When you hit your four-year Springaversary, you'll be awarded a four week, fully paid, sabbatical leave to renew and recharge. </li></ul>You And Your family:<ul><li>4-4.5 months of fully paid parental leave</li><li>Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.</li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses</li></ul>Supporting you financially through:<ul><li>Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.</li><li>On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!</li><li>Employer sponsored 401(k) match of up to 2% after 90 days of employment</li></ul>Creating a culture you can thrive in:<ul><li>Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices</li><li>Focus Fridays: no meetings, no distractions, just time for you to get work done.</li><li>Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.</li><li>Up to $1,000 Professional Development Reimbursement per calendar year.</li><li>$200 per year donation matching to support your favorite causes</li></ul><div>Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplaceTo ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our ValuesOur privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>We're looking for a new leader in our business intelligence (BI) organization to continue to shape our embedded analyst program at Spring Health. This is a player-coach role: you will have the opportunity to drive your own analytics work while also partnering with other leaders in our business intelligence org to set the strategy for the analytics team and people manage three direct reports. You will be aligned with our Medical Affairs, a clinical team led by our Chief Medical Officer, working to refine KPIs for the team; improve underlying data infrastructure that power those KPIs and other important programs the team owns; and build out tools, analyses and dashboards to help the team operate at the top of their potential.What you'll be doing<ul><li>[IC] Work with the Medical Affairs team to understand their current data landscape, learn about the team's data needs and current pain points, and develop a design for a revised data infrastructure that addresses these issues</li><li>[IC] Collaborate with the core BI and data engineering teams to implement the revised data infrastructure design in dbt</li><li>[IC] Use the revised data infrastructure to build out the tools, analyses, and dashboards that will enable the Medical Affairs team to track key clinical metrics, identify trends (positive and negative) and take proactive action.</li><li>[IC] Work with Medical Affairs to refresh the logic and processes that power our provider scorecards</li><li>[MGMT] Manage three other embedded analysts, who will be staffed to different teams across the business. This includes 1:1s, performance reviews, etc.</li><li>[MGMT] Work with the director of business intelligence to continue to refine the embedded analyst program, from the operational processes the team follows, to team culture.</li></ul>What success looks like in this role:<ul><li>Reduce the amount of time teams spend manually pulling data to inform decisions</li><li>Develop tools and analyses that enable the Medical Affairs team to hit their own KPIs - you're successful when you help your team be successful!</li><li>Continue to grow and mentor the team of analysts you manage, building technical and soft skills and enabling them to increase the impact they can deliver to their own teams</li></ul>What we expect from you<ul><li>You are passionate about changing the face of mental health care and Spring Health's mission to remove all barriers to mental health resonates with you</li><li>You have 10+ years of working experience working with data, data visualization, and dashboarding tools</li><li>You have 2+ years of experience managing and mentoring a team of data analysts</li><li>You have experience working with healthcare data, especially clinical improvement metrics</li><li>You have strong user empathy - you can deeply understand the core issues stakeholders are having and translate them into solutions that meaningfully improve their ability to operate</li><li>You are an expert in SQL, and are excited to continue to scale our dbt models and mentor your team of analysts on the same</li><li>You have experience working with Looker or other similar data visualization tools (tableau, etc), both creating the data model and building dashboards</li><li>You focus on impact, finding the things you that deliver the most value for your stakeholders</li><li>You have exceptional communication skills, and are comfortable working independently with executive level team members</li><li>You are humble, highly motivated, and thrive in fast-paced environments</li><li>You have a proven ability to proactively manage your own priorities and dependencies in alignment with cross-functional dependencies and product/business impact</li><li>You have a passion for successfully navigating ambiguous problem areas and learning new approaches</li><li>You see prioritization as a tool to maximize your impact, and can help your reports identify the right set of things to do (and more importantly, not do)</li></ul>The target base salary range for this position is $147,800 - $171,650, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our ValuesHypergrowth meets impactWhat to expect working here:<ul><li>You will be held accountable to an exceptionally high bar and impact</li><li>This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact</li><li>You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you</li><li>You will create processes & products that have never existed before</li><li>You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be</li><li>Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows</li></ul>And…<ul><li>You get to be surrounded by some of the brightest minds in the field </li><li>You get to learn and grow at an extremely accelerated pace</li><li>You will experience transparency, integrity, & humility from leadership </li><li>You will be empowered to constantly challenge the status quo</li><li>You get the space to experiment & innovate</li><li>You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly</li><li>You will become more resourceful and resilient</li><li>You get to be part of a winning team that opens doors in the future</li></ul>Benefits provided by Spring Health:Your Total Health: <ul><li>Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents</li><li>10 allocated sick days per year</li><li>Flexible paid time off in addition to 12 paid holidays throughout the year</li><li>Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.</li><li>Spring Renewal: When you hit your four-year Springaversary, you'll be awarded a four week, fully paid, sabbatical leave to renew and recharge. </li></ul>You And Your family:<ul><li>4-4.5 months of fully paid parental leave</li><li>Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.</li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses</li></ul>Supporting you financially through:<ul><li>Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.</li><li>On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!</li><li>Employer sponsored 401(k) match of up to 2% after 90 days of employment</li></ul>Creating a culture you can thrive in:<ul><li>Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices</li><li>Focus Fridays: no meetings, no distractions, just time for you to get work done.</li><li>Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.</li><li>Up to $1,000 Professional Development Reimbursement per calendar year.</li><li>$200 per year donation matching to support your favorite causes</li></ul>Our privacy policy: https://springhealth.com/privacy-policy/Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplaceTo ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.<div>Our privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that's meditation, coaching, therapy, medication, and beyond. Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.</div>We are looking for a Machine Learning Engineer to join our AI Foundations team. In this role you will build and enhance the models powering Spring Health's precision mental health engine and develop the Spring AI platform. This is an opportunity to design and implement innovative data products that will positively impact the lives of our members as well as contribute to and move the science and practice of mental health forward. What you'll be doing:<ul><li>Contribute to the development of algorithms and datasets that power a personalized member care journey and data products that enhance caregiver capabilities and outcomes.</li><li>Develop and bring to production data-centric product features like search and personalized recommendations.</li><li>Develop an AI Platform to support new data products across the company.</li><li>Build GenAI products to improve both member and provider experiences.</li><li>Monitor and continuously improve deployed models.</li></ul>What success looks like in this role:<ul><li>Improve recommender system models to match members with providers</li><li>Create new data products using GenerativeAI</li><li>Collaborate with data science teams to bring prototype models to production</li><li>Raise the bar for engineering excellence and delivery</li></ul>What we expect from you:<ul><li>Degree in a STEM, Economics, or related quantitative field, and at least 2 years of commercial experience in a ML engineer role, or a related role such as data/backend engineer with direct experience in data science products.</li><li>Proficient in Python and SQL, including standard modeling libraries such as Pytorch and Scikit-Learn.</li><li>Experience building data pipelines for models and analytics (eg. Airflow, Prefect, or similar).</li><li>Experience with deploying and managing model endpoints (eg. Sagemaker, Vertex AI, or similar).</li><li>Proficiency with GenAI workflows (eg. RAG, prompt-engineering).</li></ul>The target base salary range for this position is $120,000 - $150,250, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our ValuesHypergrowth meets impactWhat to expect working here:<ul><li>You will be held accountable to an exceptionally high bar and impact</li><li>This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact</li><li>You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you</li><li>You will create processes & products that have never existed before</li><li>You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be</li><li>Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows</li></ul>And…<ul><li>You get to be surrounded by some of the brightest minds in the field </li><li>You get to learn and grow at an extremely accelerated pace</li><li>You will experience transparency, integrity, & humility from leadership </li><li>You will be empowered to constantly challenge the status quo</li><li>You get the space to experiment & innovate</li><li>You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly</li><li>You will become more resourceful and resilient</li><li>You get to be part of a winning team that opens doors in the future</li></ul>Benefits provided by Spring Health:Your Total Health: <ul><li>Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents</li><li>10 allocated sick days per year</li><li>Flexible paid time off in addition to 12 paid holidays throughout the year</li><li>Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.</li><li>Spring Renewal: When you hit your four-year Springaversary, you'll be awarded a four week, fully paid, sabbatical leave to renew and recharge. </li></ul>You And Your family:<ul><li>4-4.5 months of fully paid parental leave</li><li>Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.</li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses</li></ul>Supporting you financially through:<ul><li>Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.</li><li>On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!</li><li>Employer sponsored 401(k) match of up to 2% after 90 days of employment</li></ul>Creating a culture you can thrive in:<ul><li>Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices</li><li>Focus Fridays: no meetings, no distractions, just time for you to get work done.</li><li>Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.</li><li>Up to $1,000 Professional Development Reimbursement per calendar year.</li><li>$200 per year donation matching to support your favorite causes</li></ul>Our privacy policy: https://springhealth.com/privacy-policy/Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplaceTo ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.<div>Our privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that's meditation, coaching, therapy, medication, and beyond. Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.</div>We are looking for a Machine Learning Engineer to join our AI Foundations team. In this role you will build and enhance the models powering Spring Health's precision mental health engine and develop the Spring AI platform. This is an opportunity to design and implement innovative data products that will positively impact the lives of our members as well as contribute to and move the science and practice of mental health forward. What you'll be doing:<ul><li>Contribute to the development of algorithms and datasets that power a personalized member care journey and data products that enhance caregiver capabilities and outcomes.</li><li>Develop and bring to production data-centric product features like search and personalized recommendations.</li><li>Develop an AI Platform to support new data products across the company.</li><li>Build GenAI products to improve both member and provider experiences.</li><li>Monitor and continuously improve deployed models.</li></ul> What success looks like in this role:<ul><li>Launch new recommender system products</li><li>Create new data products using GenerativeAI</li><li>Collaborate with data science teams to bring prototype models to production</li><li>Raise the bar for engineering excellence and delivery</li></ul> What we expect from you:<ul><li>Degree in a STEM, Economics, or related quantitative field, and at least 3 years of commercial experience in a ML engineer role, or a related role such as data/backend engineer with direct experience in data science products.</li><li>Proficient in Python and SQL, including standard modeling libraries such as Pytorch and Scikit-Learn.</li><li>Experience building data pipelines for models and analytics (eg. Airflow, Prefect, or similar).</li><li>Experience with deploying and managing model endpoints (eg. Sagemaker, Vertex AI, or similar).</li><li>Proficiency with GenAI workflows (eg. RAG, prompt-engineering).</li></ul> The target base salary range for this position is $159,100 - $194,150, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay. Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplaceTo ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.Please note: You must wait 60 days before re-applying for the same job. Additionally, you can apply to up to three jobs within a rolling 30 day window. Focus on applying to jobs that are the most suitable match for your talents by carefully reading the overview and qualification information.Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values Hypergrowth meets impactWhat to expect working here:<ul><li>You will be held accountable to an exceptionally high bar and impact</li><li>This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact</li><li>You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you</li><li>You will create processes & products that have never existed before</li><li>You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be</li><li>Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows</li></ul>And…<ul><li>You get to be surrounded by some of the brightest minds in the field </li><li>You get to learn and grow at an extremely accelerated pace</li><li>You will experience transparency, integrity, & humility from leadership </li><li>You will be empowered to constantly challenge the status quo</li><li>You get the space to experiment & innovate</li><li>You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly</li><li>You will become more resourceful and resilient</li><li>You get to be part of a winning team that opens doors in the future</li></ul>Benefits provided by Spring Health:Your Total Health: <ul><li>Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents</li><li>10 allocated sick days per year</li><li>Flexible paid time off in addition to 12 paid holidays throughout the year</li><li>Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.</li><li>Spring Renewal: When you hit your four-year Springaversary, you'll be awarded a four week, fully paid, sabbatical leave to renew and recharge. </li></ul>You And Your family:<ul><li>4-4.5 months of fully paid parental leave</li><li>Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.</li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses</li></ul>Supporting you financially through:<ul><li>Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.</li><li>On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!</li><li>Employer sponsored 401(k) match of up to 2% after 90 days of employment</li></ul>Creating a culture you can thrive in:<ul><li>Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices</li><li>Focus Fridays: no meetings, no distractions, just time for you to get work done.</li><li>Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.</li><li>Up to $1,000 Professional Development Reimbursement per calendar year.</li><li>$200 per year donation matching to support your favorite causes</li></ul>Our privacy policy: https://springhealth.com/privacy-policy/Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplaceTo ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.<div>Our privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that's meditation, coaching, therapy, medication, and beyond. Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.</div>We are looking for a Full Stack Engineer to join our team. You will help to define our product and engineering roadmaps and work as a part of a cross-functional product team to find elegant solutions to mental healthcare's many problems.We are an award-winning, passionate, and mission-driven team with the support of leaders in psychiatry, and backed by prominent VCs including Rethink, RRE, and General Catalyst.What you'll be doing:<ul><li>Design and expand the capabilities of our API (built with Ruby on Rails) which powers several web apps and a mobile app, all of which are used to to screen, diagnose, and provide care for patients</li><li>Design and expand the capabilities of our web front ends and app, built in React</li><li>Build thoughtful UI and components by contributing to our design system/component library</li><li>Build on the foundation of a well tested codebase to ensure it remains robust and scalable as our business rapidly growsIdentify areas for growth and iteration on our application stack and advocate for them on the engineering roadmap</li><li>Help us make decisions like "grow the monolith" or "break things up into microservices" (or some other great idea!)</li></ul>What success looks like in this role:<ul><li>Ensuring System Quality: Maintain high system uptime, low defect rates, and provide strong code review feedback.</li><li>Optimizing Engineering Efficiency: Achieve high completion rates for planned tasks, and increase deployment frequency.</li><li>Successful Project Delivery: Deliver projects on time, within scope, and with high stakeholder satisfaction.</li><li>Effective Cross-functional Collaboration: Receive positive feedback from partners, participate actively in meetings, and align on project goals.</li><li>Independent Work Proficiency: Complete tasks independently, resolve issues before escalating, and track personal tasks accurately.</li><li>Iterative Learning and Experimentation: Maintain a high success rate for experiments, implement improvements, and share learnings.</li></ul>What we expect from you:<ul><li>2-4 years of professional development experience</li><li>Experience with Ruby on Rails</li><li>Experience with React and Typescript</li><li>Bonus points for experience with Docker & AWS</li><li>Bonus points for GraphQL API design experience</li><li>Comfortable working on an agile team and curious about learning new things</li><li>Enjoy using test-driven development and pair programming</li><li>Comfortable moving fast and working through ambiguity - we are a startup and are working on balancing the demands of business growth and platform reliability</li></ul>The target base salary range for this position is $120,000 - $150,250, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our ValuesHypergrowth meets impactWhat to expect working here:<ul><li>You will be held accountable to an exceptionally high bar and impact</li><li>This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact</li><li>You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you</li><li>You will create processes & products that have never existed before</li><li>You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be</li><li>Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows</li></ul>And…<ul><li>You get to be surrounded by some of the brightest minds in the field </li><li>You get to learn and grow at an extremely accelerated pace</li><li>You will experience transparency, integrity, & humility from leadership </li><li>You will be empowered to constantly challenge the status quo</li><li>You get the space to experiment & innovate</li><li>You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly</li><li>You will become more resourceful and resilient</li><li>You get to be part of a winning team that opens doors in the future</li></ul>Benefits provided by Spring Health:Your Total Health: <ul><li>Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents</li><li>10 allocated sick days per year</li><li>Flexible paid time off in addition to 12 paid holidays throughout the year</li><li>Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.</li><li>Spring Renewal: When you hit your four-year Springaversary, you'll be awarded a four week, fully paid, sabbatical leave to renew and recharge. </li></ul>You And Your family:<ul><li>4-4.5 months of fully paid parental leave</li><li>Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.</li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses</li></ul>Supporting you financially through:<ul><li>Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.</li><li>On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!</li><li>Employer sponsored 401(k) match of up to 2% after 90 days of employment</li></ul>Creating a culture you can thrive in:<ul><li>Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices</li><li>Focus Fridays: no meetings, no distractions, just time for you to get work done.</li><li>Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.</li><li>Up to $1,000 Professional Development Reimbursement per calendar year.</li><li>$200 per year donation matching to support your favorite causes</li></ul>Our privacy policy: https://springhealth.com/privacy-policy/Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplaceTo ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.<div>Our privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that's meditation, coaching, therapy, medication, and beyond. Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.</div>This role will be required to work out of an office location 3 days per week in San Francisco. Initially reporting to the Director of Engineering, Stealth Venture, you will be in a high-visibility, high-impact role as a Senior Software Engineer I over a new initiative. You'll be a technical leader involved in driving the delivery as a part of a 0-1 team. You will be a champion of technical initiatives and work closely with our product leadership to prioritize and execute on deliverables. This is an opportunity to be the foundational member of an agile team for an innovative early stage product. You will be a part of a collaborative team identifying the opportunities and helping create the products that transform mental healthcare for the better. What You Will Be Doing: <ul><li>Drive a 0-1 high-impact product initiative, playing a swiss army knife on engineering as a technical leader</li><li>Work with a cross-functional SWAT team of product managers, designers, data scientists, and marketers to rapidly innovate and execute against company priorities </li><li>Partner with the GM, EM, and CTO to set standards, technical vision, and software architecture</li><li>Take on complex requirements and distill them into a proposal of small deliverables </li><li>Successfully manage project priorities, deadlines, and deliverables</li><li>Look for opportunities for process improvements and opportunities to exhibit leadership</li><li>Exhibit a deep understanding of our products, how customers use them, and how they fit into the larger business </li><li>Quickly pivot solutions based on feedback or complexity, effectively communicating reasons for the change and path forward to rest of your team </li><li>Manage risks, dependencies and tradeoffs inevitable in complex project delivery </li></ul>What success looks like in this role:<ul><li>Launch an innovative, high-impact mental health product within 5 quarters</li><li>Maintain strong engineering practices (e.g. minimizing code churn, cycle time, etc…)</li><li>Develop architectures that allow for integrations and scalable growth</li><li>Raise the bar for engineering excellence and delivery</li></ul>What We Expect From You: <ul><li>Bachelor's degree in Computer Science, Electrical Engineering, or a related field</li><li>4+ years of experience as an engineer or technologist, with a proven track record of delivering successful products in or adjacent to the healthcare industry</li><li>Deep understanding of modern healthcare SaaS platforms and their architecture</li><li>Address cross-team challenges related to customers, quality and security</li><li>Exceptional verbal and written communication skills. You should be able to explain your approach and the impact of your work to non-technical stakeholders </li><li>An ability to navigate ambiguity, with a bias towards rapid execution over process </li><li>Experience working in an early stage startup environment. Our ideal candidate will be comfortable with a high-growth, dynamic, 0-1 environment</li><li>Preferred experience with AI/ML tools </li><li>Preferred experience in mental health technology; required experience in healthcare technology</li><li>Ability to identify and prevent decisions that are not "two-way door decisions"</li><li>working with healthcare infrastructure, in AI/ML, and having worked in an early-stage startup environment is a big plus</li></ul>The target salary range for this position is $159,100 - $194,150 and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplaceTo ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.Please note: You must wait 60 days before re-applying for the same job. Additionally, you can apply to up to three jobs within a rolling 30 day window. Focus on applying to jobs that are the most suitable match for your talents by carefully reading the overview and qualification information.Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our ValuesHypergrowth meets impactWhat to expect working here:<ul><li>You will be held accountable to an exceptionally high bar and impact</li><li>This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact</li><li>You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you</li><li>You will create processes & products that have never existed before</li><li>You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be</li><li>Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows</li></ul>And…<ul><li>You get to be surrounded by some of the brightest minds in the field </li><li>You get to learn and grow at an extremely accelerated pace</li><li>You will experience transparency, integrity, & humility from leadership </li><li>You will be empowered to constantly challenge the status quo</li><li>You get the space to experiment & innovate</li><li>You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly</li><li>You will become more resourceful and resilient</li><li>You get to be part of a winning team that opens doors in the future</li></ul>Benefits provided by Spring Health:Your Total Health: <ul><li>Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents</li><li>10 allocated sick days per year</li><li>Flexible paid time off in addition to 12 paid holidays throughout the year</li><li>Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.</li><li>Spring Renewal: When you hit your four-year Springaversary, you'll be awarded a four week, fully paid, sabbatical leave to renew and recharge. </li></ul>You And Your family:<ul><li>4-4.5 months of fully paid parental leave</li><li>Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.</li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses</li></ul>Supporting you financially through:<ul><li>Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.</li><li>On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!</li><li>Employer sponsored 401(k) match of up to 2% after 90 days of employment</li></ul>Creating a culture you can thrive in:<ul><li>Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices</li><li>Focus Fridays: no meetings, no distractions, just time for you to get work done.</li><li>Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.</li><li>Up to $1,000 Professional Development Reimbursement per calendar year.</li><li>$200 per year donation matching to support your favorite causes</li></ul>Our privacy policy: https://springhealth.com/privacy-policy/Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplaceTo ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.<div>Our privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that's meditation, coaching, therapy, medication, and beyond. Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.</div>This role will be required to work out of an office location 3 days per week in San Francisco.Initially reporting to the Director of Engineering, Stealth Venture, you will be in a high-visibility, high-impact role as a Senior Software Engineer II over a new initiative. You'll be a technical leader involved in driving the delivery as a part of a 0-1 team. You will be a champion of technical initiatives and work closely with our product leadership to prioritize and execute on deliverables.This is an opportunity to be the foundational member of an agile team for an innovative early stage product. You will be a part of a collaborative team identifying the opportunities and helping create the products that transform mental healthcare for the better. What You Will Be Doing: <ul><li>Drive a 0-1 high-impact product initiative, playing a swiss army knife on engineering as a technical leader</li><li>Work with a cross-functional SWAT team of product managers, designers, data scientists, and marketers to rapidly innovate and execute against company priorities </li><li>Partner with the GM, EM, and CTO to set standards, technical vision, and software architecture</li><li>Take on complex requirements and distill them into a proposal of small deliverables </li><li>Successfully manage project priorities, deadlines, and deliverables</li><li>Look for opportunities for process improvements and opportunities to exhibit leadership</li><li>Exhibit a deep understanding of our products, how customers use them, and how they fit into the larger business </li><li>Quickly pivot solutions based on feedback or complexity, effectively communicating reasons for the change and path forward to rest of your team </li><li>Manage risks, dependencies and tradeoffs inevitable in complex project delivery </li></ul>What success looks like in this role:<ul><li>Launch an innovative, high-impact mental health product within 5 quarters</li><li>Maintain strong engineering practices (e.g. minimizing code churn, cycle time, etc…)</li><li>Develop architectures that allow for integrations and scalable growth</li><li>Raise the bar for engineering excellence and delivery</li></ul>What We Expect From You: We're looking for an experienced, strategic and technical Senior Software Engineer who cares about impact, ownership, cross-functional projects, and mentorship. This hire will work with a fast-paced, agile engineering team, building 0-1 products that will shape the future of Spring. Experience working with healthcare infrastructure, in AI/ML, and having worked in an early-stage startup environment is a big plus. <ul><li>Bachelor's degree in Computer Science, Electrical Engineering, or a related field</li><li>6+ years of experience as an engineer or technologist, with a proven track record of delivering successful products in or adjacent to the healthcare industry</li><li>Deep understanding of modern healthcare SaaS platforms and their architecture</li><li>Address cross-team challenges related to customers, quality and security</li><li>Exceptional verbal and written communication skills. You should be able to explain your approach and the impact of your work to non-technical stakeholders </li><li>An ability to navigate ambiguity, with a bias towards rapid execution over process </li><li>Experience working in an early stage startup environment. Our ideal candidate will be comfortable with a high-growth, dynamic, 0-1 environment</li><li>Preferred experience with AI/ML tools </li><li>Preferred experience in mental health technology; required experience in healthcare technology</li><li>Ability to identify and prevent decisions that are not "two-way door decisions"</li></ul>The target base salary range for this position is $179,100- $218,550, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our ValuesHypergrowth meets impactWhat to expect working here:<ul><li>You will be held accountable to an exceptionally high bar and impact</li><li>This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact</li><li>You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you</li><li>You will create processes & products that have never existed before</li><li>You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be</li><li>Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows</li></ul>And…<ul><li>You get to be surrounded by some of the brightest minds in the field </li><li>You get to learn and grow at an extremely accelerated pace</li><li>You will experience transparency, integrity, & humility from leadership </li><li>You will be empowered to constantly challenge the status quo</li><li>You get the space to experiment & innovate</li><li>You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly</li><li>You will become more resourceful and resilient</li><li>You get to be part of a winning team that opens doors in the future</li></ul>Benefits provided by Spring Health:Your Total Health: <ul><li>Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents</li><li>10 allocated sick days per year</li><li>Flexible paid time off in addition to 12 paid holidays throughout the year</li><li>Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.</li><li>Spring Renewal: When you hit your four-year Springaversary, you'll be awarded a four week, fully paid, sabbatical leave to renew and recharge. </li></ul>You And Your family:<ul><li>4-4.5 months of fully paid parental leave</li><li>Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.</li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses</li></ul>Supporting you financially through:<ul><li>Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.</li><li>On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!</li><li>Employer sponsored 401(k) match of up to 2% after 90 days of employment</li></ul>Creating a culture you can thrive in:<ul><li>Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices</li><li>Focus Fridays: no meetings, no distractions, just time for you to get work done.</li><li>Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.</li><li>Up to $1,000 Professional Development Reimbursement per calendar year.</li><li>$200 per year donation matching to support your favorite causes</li></ul>Our privacy policy: https://springhealth.com/privacy-policy/Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplaceTo ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.<div>Our privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that's meditation, coaching, therapy, medication, and beyond. Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.</div>The data team at Spring includes a number of embedded analysts who are the analytics experts within cross functional teams. We're looking to expand this team, adding an embedded analyst to our provider operations team. The provider operations team is critical to building and maintaining the network of providers that provide care to our members every day. In this role you'll help build out the data pipelines, tools, and reports that enable this team to optimize how we build and maintain the strongest network of providers possible, and grow the effectiveness of the providers already in our network.What you'll be doing:<ul><li>Working with the provider operations team to understand and scope their needs, identifying requirements and what good looks like</li><li>Diving into different data sources, quickly building expertise on what is and isn't possible, and developing creative solutions based on your stakeholder's needs and what we can offer</li><li>Delivering analyses and dashboards to stakeholders that help them make the right decisions about how to move our business forward</li><li>Collaborating with the core business intelligence and data engineering teams to revise or build new dbt pipelines to get the data you need</li><li>Developing a deep understanding of our products and operations, and how they tie into Spring Health's business context</li><li>Prioritizing inbound requests, using business context and collaboration with stakeholders to determine the order in which to approach problems</li></ul>What success looks like in this role:<ul><li>Reduce the amount of time teams spend manually pulling data to inform decisions</li><li>Develop dashboards and analyses that deliver ongoing value to teams, measured in proxy by the number of monthly active users and total views different dashboards and analyses receive</li><li>Develop tools and analyses that enable the provider operations team to hit their own KPIs - you're successful when you help your team be successful!</li><li>Contribute to our foundational data model by adding additional fields and tables according to our data style guide</li></ul>What we expect from you:<ul><li>You are passionate about changing the face of mental health care and Spring Health's mission to remove all barriers to mental health resonates with you</li><li>You have 5+ years of working experience working with data, data visualization, and dashboarding tools</li><li>You have strong user empathy - you can deeply understand the core issues stakeholders are having and translate them into solutions that meaningfully improve their ability to operate</li><li>You are an expert in SQL, and have at least familiarity with dbt or similar data transformation tools</li><li>You have experience working with Looker or other similar data visualization tools (tableau, etc), both creating the data model and building dashboards</li><li>You focus on impact, finding the things you can deliver that deliver the most value for your stakeholders</li><li>You have exceptional communication skills, are comfortable explaining technical concepts to a non-technical audience, and are comfortable working independently with executive level team members</li><li>You are humble, highly motivated, and thrive in fast-paced environments</li><li>You have a proven ability to proactively manage your own priorities and dependencies in alignment with cross-functional dependencies and product/business impact</li><li>You have a passion for successfully navigating ambiguous problem areas and learning new approaches</li></ul>The target base salary range for this position is $125,000 - $145,850, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our ValuesHypergrowth meets impactWhat to expect working here:<ul><li>You will be held accountable to an exceptionally high bar and impact</li><li>This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact</li><li>You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you</li><li>You will create processes & products that have never existed before</li><li>You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be</li><li>Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows</li></ul>And…<ul><li>You get to be surrounded by some of the brightest minds in the field </li><li>You get to learn and grow at an extremely accelerated pace</li><li>You will experience transparency, integrity, & humility from leadership </li><li>You will be empowered to constantly challenge the status quo</li><li>You get the space to experiment & innovate</li><li>You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly</li><li>You will become more resourceful and resilient</li><li>You get to be part of a winning team that opens doors in the future</li></ul>Benefits provided by Spring Health:Your Total Health: <ul><li>Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents</li><li>10 allocated sick days per year</li><li>Flexible paid time off in addition to 12 paid holidays throughout the year</li><li>Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.</li><li>Spring Renewal: When you hit your four-year Springaversary, you'll be awarded a four week, fully paid, sabbatical leave to renew and recharge. </li></ul>You And Your family:<ul><li>4-4.5 months of fully paid parental leave</li><li>Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.</li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses</li></ul>Supporting you financially through:<ul><li>Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.</li><li>On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!</li><li>Employer sponsored 401(k) match of up to 2% after 90 days of employment</li></ul>Creating a culture you can thrive in:<ul><li>Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices</li><li>Focus Fridays: no meetings, no distractions, just time for you to get work done.</li><li>Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.</li><li>Up to $1,000 Professional Development Reimbursement per calendar year.</li><li>$200 per year donation matching to support your favorite causes</li></ul>Our privacy policy: https://springhealth.com/privacy-policy/Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplaceTo ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.<div>Our privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that's meditation, coaching, therapy, medication, and beyond. Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.</div>We are looking for a Senior Product Manager to join the Customer Experience team, working with Engineering, Data Science, Product, Legal, Sales, and Customer Success to create a world class mental healthcare experience. This individual will be responsible for defining a strategy for and delivering standard and custom data to Spring Health's customers and technology partners in a high-performing, scalable, and secure environment.What you'll be doing:<ul><li>Define and execute innovative strategies and roadmaps for customer data-sharing products that are informed by industry and technology trends, customer insights, and business impact for Spring Health.</li><li>Cultivate a deep understanding of our members (aka patients) throughout their journey, and advocate for solutions that help them get into care, while ensuring their privacy is held to the highest legal and ethical standards</li><li>Dive deep on customer requests by leading direct customer and vendor engagement with BI, Analytics, and HR/People teams. </li><li>Develop strong cross-functional relationships and collaborate to define and prioritize data-related processes and product enhancements</li><li>Drive prioritization consensus across business teams and serve as an effective liaison between stakeholders and engineering</li><li>Evangelize a data-driven culture, advocating for best practices in data modeling and governance</li><li>Coordinate with GTM teams to ensure Sales and Customer Success enablement, and market awareness of new data-sharing capabilities</li><li>Determine and optimize the key performance indicators for your team</li><li>Review and report on progress for initiatives/projects, managing project risks - including the development of contingency plans - to internal and external audiences, often at executive level</li></ul>What success looks like in this role:<ul><li>Customer Satisfaction with speed/quality/completeness of data sharing requests</li><li>Efficiency gains of Engineering and Data teams through automation</li><li>Revenue attributed to data sharing services</li><li>Quality of data matching/data sharing</li></ul>What we expect from you:<ul><li>You've worked for 3+ years in a data function, preferably as a product manager for data or API products, at a technology-driven organization with data scientists, engineers, and product designers</li><li>You have experience leading high-profile customer and vendor meetings to deep-dive on requirements, present roadmaps, and demo product functionality </li><li>You can articulate high-level insights from raw data and present these data stories to customers, speaking directly to the customers' interests and needs</li><li>You have built B2B or B2B2C products, developing compelling roadmaps that inspire customers, and delivering value and ROI to the end users and their business</li><li>You are curious about current and future data technologies</li><li>You feel comfortable reading and writing technical documentation about the capabilities of an API or other data service</li><li>You have an outstanding track record of owning a set of product features, defining a 6-12 month strategy and roadmap for a product area, and consistently delivering on OKRs</li><li>You have worked in an ever-changing environment and are able to drive detailed trade-offs during the entire product life cycle</li><li>You are comfortable navigating ambiguous problem areas </li><li>You are not afraid of getting your hands dirty and are equally comfortable balancing tactical and strategic execution</li><li>You have the mental resilience to know that we're just at the start of a long journey in which change is constant</li><li>You have exceptional written and verbal communication skills, and have a proven track record of building strong relationships with stakeholders</li><li>You possess strong organizational and project management skills, and are careful and accurate with details</li><li>You possess excellent product judgment; ability to prioritize competing opportunities, balance stakeholders need</li></ul>Bonus Qualifications<ul><li>Experience working in healthcare or another regulated industry</li><li>Quantitative background (e.g., mathematics, statistics, computer science, engineering)</li><li>Proficient in SQL</li><li>Master's degree or MBA</li></ul>The target base salary range for this position is $159,100 - $194,150, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our ValuesHypergrowth meets impactWhat to expect working here:<ul><li>You will be held accountable to an exceptionally high bar and impact</li><li>This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact</li><li>You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you</li><li>You will create processes & products that have never existed before</li><li>You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be</li><li>Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows</li></ul>And…<ul><li>You get to be surrounded by some of the brightest minds in the field </li><li>You get to learn and grow at an extremely accelerated pace</li><li>You will experience transparency, integrity, & humility from leadership </li><li>You will be empowered to constantly challenge the status quo</li><li>You get the space to experiment & innovate</li><li>You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly</li><li>You will become more resourceful and resilient</li><li>You get to be part of a winning team that opens doors in the future</li></ul>Benefits provided by Spring Health:Your Total Health: <ul><li>Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents</li><li>10 allocated sick days per year</li><li>Flexible paid time off in addition to 12 paid holidays throughout the year</li><li>Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.</li><li>Spring Renewal: When you hit your four-year Springaversary, you'll be awarded a four week, fully paid, sabbatical leave to renew and recharge. </li></ul>You And Your family:<ul><li>4-4.5 months of fully paid parental leave</li><li>Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.</li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses</li></ul>Supporting you financially through:<ul><li>Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.</li><li>On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!</li><li>Employer sponsored 401(k) match of up to 2% after 90 days of employment</li></ul>Creating a culture you can thrive in:<ul><li>Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices</li><li>Focus Fridays: no meetings, no distractions, just time for you to get work done.</li><li>Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.</li><li>Up to $1,000 Professional Development Reimbursement per calendar year.</li><li>$200 per year donation matching to support your favorite causes</li></ul>Our privacy policy: https://springhealth.com/privacy-policy/Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplaceTo ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.<div>Our privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that's meditation, coaching, therapy, medication, and beyond. Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.</div>We are seeking an exceptional hands-on data science leader to own and drive the data science vision and strategy for our Customer Experience team. You will lead a team of data scientists, data analysts and analytical engineers embedded onto a cross functional product team. Your focus will be on crafting a compelling value and outcomes narrative for Spring Health services, aimed at buyers and customers. This is an exciting opportunity to scale up the analytical stack and algorithms powering a best-in-class workplace mental health command center, delivering real-time insights and recommendations for HR leaders and their employees. What you'll be doing: <ul><li>Develop and Execute Data Science Roadmap: Partner with product, engineering, and design leads to conceptualize, design, and implement an ambitious data science roadmap for the customer experience product team.</li><li>Drive Analytics Strategy for Customer Success: Own and lead the analytics strategy and value proposition for our Customer Success and Sales teams, aiming to enhance retention and drive upsell opportunities.</li><li>Team Leadership and Mentorship: Lead, mentor, and manage a team of data scientists, focusing on building the analytical infrastructure, automated dashboards, and algorithms that power our customer experience analytics and reporting suites, translating data into actionable insights.</li><li>Enhance Customer Experience with Predictive Models: Guide the team in creating predictive and machine learning models to elevate our customer experience, including developing a personalized population-level insights engine that drives clinical and financial outcomes, as well as deploying generative Al chatbots to synthesize and summarize member themes.</li><li>Conduct Analytical Deep-Dives: Perform in-depth analyses to proactively identify product opportunities, inform experimentation, and shape product roadmaps.</li><li>Customer Engagement: Interface directly with customers to craft and communicate a compelling value story, demonstrating the impact and benefits of our solutions.</li><li>Build unique and compelling data products, that convey our differentiated value proposition to our customers</li><li>Manage, scope and successfully deliver analytics deliverables that meet customer expectations</li><li>Renewals/upsells/deals closed due to analytic deliverables</li><li>Key KPIs: MAUs on platform, Product Qualified Opportunities, Reporting engagement and automation</li></ul> What we expect from you: <ul><li>You are deeply committed to transforming mental health care and resonate with Spring</li><li>Health's mission to remove all barriers to mental health.</li><li>You have a strong entrepreneurial spirit, are customer-centric, and are passionate about leveraging data to drive product innovation and customer success.</li><li>You are proficient with a statistical programming language (Python/R) </li><li>You have significant experience with modern data stack technologies (We operate on a Looker-dbt-snowflake stack).</li><li>You bring over 12 years of data science experience, ideally supported by an advanced degree in a quantitative field.</li><li>You have over 5 years of experience managing and mentoring teams of data scientists, analysts and/or engineers.</li><li>You have a track record of overseeing the development of data products and machine learning models from the discovery stage to production.</li><li>You excel at translating complex analyses into compelling narratives and actionable project plans for non-technical audiences.</li><li>You are proficient in a wide range of data science techniques, including data modeling, machine learning/Al, NLP, and unstructured data analytics, and are eager to apply them to solve complex clinical or business challenges.</li><li>You have hands-on experience in building and enabling analytics infrastructure, including data, analytics, and ML pipelines and data models.</li><li>You are committed to advancing as a leader, nurturing the growth of your team members, and motivating cross-functional teams to achieve results through collaborative empowerment rather than focusing solely on individual technical goals.</li></ul>The target base salary range for this position is $226,600-$276,500, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our ValuesHypergrowth meets impactWhat to expect working here:<ul><li>You will be held accountable to an exceptionally high bar and impact</li><li>This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact</li><li>You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you</li><li>You will create processes & products that have never existed before</li><li>You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be</li><li>Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows</li></ul>And…<ul><li>You get to be surrounded by some of the brightest minds in the field </li><li>You get to learn and grow at an extremely accelerated pace</li><li>You will experience transparency, integrity, & humility from leadership </li><li>You will be empowered to constantly challenge the status quo</li><li>You get the space to experiment & innovate</li><li>You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly</li><li>You will become more resourceful and resilient</li><li>You get to be part of a winning team that opens doors in the future</li></ul>Benefits provided by Spring Health:Your Total Health: <ul><li>Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents</li><li>10 allocated sick days per year</li><li>Flexible paid time off in addition to 12 paid holidays throughout the year</li><li>Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.</li><li>Spring Renewal: When you hit your four-year Springaversary, you'll be awarded a four week, fully paid, sabbatical leave to renew and recharge. </li></ul>You And Your family:<ul><li>4-4.5 months of fully paid parental leave</li><li>Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.</li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses</li></ul>Supporting you financially through:<ul><li>Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.</li><li>On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!</li><li>Employer sponsored 401(k) match of up to 2% after 90 days of employment</li></ul>Creating a culture you can thrive in:<ul><li>Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices</li><li>Focus Fridays: no meetings, no distractions, just time for you to get work done.</li><li>Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.</li><li>Up to $1,000 Professional Development Reimbursement per calendar year.</li><li>$200 per year donation matching to support your favorite causes</li></ul>Our privacy policy: https://springhealth.com/privacy-policy/Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplaceTo ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.<div>Our privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

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