Expedia, Inc. Product Manager Interview Questions + Guide in 2025

Expedia Group is a global leader in travel technology, committed to making travel smoother and more memorable through innovative solutions that cater to customers and partners alike.

The Product Manager role at Expedia is crucial for driving the direction of innovative travel products that align with strategic business objectives and enhance customer experiences. In this position, you'll be responsible for defining and executing product roadmaps, leveraging cutting-edge technology, particularly in AI and machine learning, to create data-driven solutions that meet customer needs and bolster the company’s competitive edge. Key responsibilities include collaborating across multidisciplinary teams, conducting rigorous market analysis, establishing success metrics, and leading the integration of advanced technologies to enhance product offerings. Ideal candidates will possess strong analytical skills, a deep understanding of product management processes, and a passion for technology and innovation.

This guide will equip you with the necessary insights and knowledge to confidently navigate your interview process at Expedia and position yourself as a top candidate for the Product Manager role.

The interview process for a Product Manager role at Expedia is structured and involves multiple stages designed to assess both technical and interpersonal skills. Here’s a breakdown of what candidates can typically expect:

1. Initial Screening

The process usually begins with an initial phone screening conducted by a recruiter. This conversation typically lasts around 30 minutes and focuses on your background, experience, and motivation for applying to Expedia. The recruiter will also provide insights into the company culture and the specifics of the Product Manager role.

2. Technical Assessment

Following the initial screening, candidates may be required to complete a technical assessment. This could involve an online test or a take-home assignment that evaluates your understanding of product management principles, market analysis, and possibly your ability to work with data. The assessment is designed to gauge your analytical skills and your approach to problem-solving in a product context.

3. Behavioral Interviews

Candidates who pass the technical assessment will move on to a series of behavioral interviews. These interviews are typically conducted by the hiring manager and other team members. Expect to engage in discussions that explore your past experiences, how you handle challenges, and your approach to collaboration and leadership. Questions may focus on your ability to prioritize tasks, manage stakeholder expectations, and drive product vision.

4. Panel Interview

The final stage often includes a panel interview, where you will meet with several members of the product team, including senior leadership. This round is more in-depth and may involve case studies or situational questions that require you to demonstrate your product management skills in real-world scenarios. You may be asked to present your thoughts on product strategy or to analyze a competitor's product.

5. Feedback and Offer

After the interviews, candidates can expect to receive feedback from the interviewers. The timeline for this feedback can vary, but it is generally communicated within a few weeks. If selected, you will receive a formal offer, which will include details about compensation and benefits.

As you prepare for your interviews, it’s essential to be ready for the specific questions that may arise during the process.

Here are some tips to help you excel in your interview.

Understand the Company Culture

Expedia values a diverse and inclusive environment where differences are celebrated. Familiarize yourself with their core values and leadership agreements, as these will guide your interactions during the interview. Be prepared to discuss how your personal values align with the company’s mission to create a welcoming community. Show that you can contribute to a culture where everyone belongs and that you understand the importance of collaboration across teams.

Prepare for Behavioral Questions

Expect a range of behavioral questions that assess your problem-solving skills and ability to work in a team. Use the STAR (Situation, Task, Action, Result) method to structure your responses. Highlight experiences where you successfully navigated challenges, collaborated with cross-functional teams, or led product initiatives. Given the emphasis on customer-centricity, be ready to discuss how you’ve prioritized user needs in your previous roles.

Showcase Your Technical Acumen

As a Product Manager at Expedia, you will be expected to have a strong understanding of technology, particularly in AI and machine learning. Brush up on relevant technical concepts and be prepared to discuss how you have leveraged technology to drive product innovation. If you have experience with data analysis or machine learning products, be ready to share specific examples of how you used data to inform product decisions.

Communicate Your Vision

During the interview, articulate your vision for product management and how you would approach developing a product roadmap. Discuss how you would balance short-term and long-term goals while ensuring alignment with business objectives. Be prepared to explain how you would prioritize features based on market dynamics and user feedback, demonstrating your strategic thinking and analytical skills.

Be Ready for Case Studies

Expect to engage in case study discussions or product teardowns. These exercises will test your analytical skills and ability to think critically about product features and user experiences. Practice analyzing competitor products and be prepared to discuss what you would improve and why. This will showcase your understanding of the market and your ability to drive product strategy.

Follow Up with Thoughtful Questions

At the end of the interview, ask insightful questions that demonstrate your interest in the role and the company. Inquire about the team dynamics, the challenges they are currently facing, or how they measure success for the products you would be managing. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Stay Positive and Professional

Throughout the interview process, maintain a positive attitude, even if you encounter challenges or delays in communication. Many candidates have reported mixed experiences with the hiring process at Expedia, so it’s essential to remain professional and patient. Your demeanor can leave a lasting impression, regardless of the outcome.

By following these tips, you can position yourself as a strong candidate for the Product Manager role at Expedia. Good luck!

In this section, we’ll review the various interview questions that might be asked during a Product Manager interview at Expedia, Inc. Candidates should focus on demonstrating their product management skills, understanding of AI/ML technologies, and ability to collaborate with cross-functional teams. Be prepared to discuss your past experiences, strategic thinking, and how you can contribute to the company's goals.

Product Management Fundamentals

1. What is your understanding of the role of a Product Manager?

This question assesses your grasp of the responsibilities and impact of a Product Manager within a company.

How to Answer

Discuss the key responsibilities of a Product Manager, including defining product vision, collaborating with cross-functional teams, and ensuring that products meet customer needs.

Example

“A Product Manager is responsible for defining the product vision and strategy, collaborating with engineering, design, and marketing teams to ensure successful product delivery. They must balance customer needs with business goals, using data to inform decisions and prioritize features effectively.”

2. How do you prioritize features in a product roadmap?

This question evaluates your ability to make strategic decisions regarding product development.

How to Answer

Explain your approach to prioritization, including factors like customer feedback, business impact, and resource availability.

Example

“I prioritize features by assessing their potential impact on customer satisfaction and business goals. I use frameworks like the RICE scoring model to evaluate reach, impact, confidence, and effort, ensuring that we focus on high-value initiatives that align with our strategic objectives.”

3. Describe a time you had to manage competing priorities.

This question looks for your experience in handling multiple tasks and making trade-offs.

How to Answer

Share a specific example where you successfully managed competing priorities, highlighting your decision-making process.

Example

“In my previous role, I had to balance the development of a new feature with urgent bug fixes. I gathered input from stakeholders to assess the impact of each task and decided to allocate resources to the bug fixes first, as they directly affected user experience. This decision improved customer satisfaction while allowing us to continue work on the new feature.”

4. How do you ensure that your product meets customer needs?

This question assesses your customer-centric approach to product management.

How to Answer

Discuss methods you use to gather customer feedback and validate product ideas, such as user interviews, surveys, and usability testing.

Example

“I ensure our product meets customer needs by conducting regular user interviews and surveys to gather feedback. I also implement usability testing sessions to observe how users interact with our product, allowing us to make data-driven adjustments before launch.”

AI and Machine Learning

5. What experience do you have with AI/ML products?

This question gauges your familiarity with AI/ML technologies and their application in product management.

How to Answer

Detail your experience with AI/ML products, including specific projects and technologies you have worked with.

Example

“I have worked on several AI-driven projects, including a recommendation engine that utilized machine learning algorithms to personalize user experiences. I collaborated with data scientists to define the product requirements and ensure that the model aligned with our business objectives.”

6. How would you leverage AI to improve customer experiences?

This question evaluates your ability to think strategically about AI applications.

How to Answer

Discuss potential AI applications that could enhance customer experiences, such as personalization, automation, or predictive analytics.

Example

“I would leverage AI to create personalized travel recommendations based on user preferences and past behavior. Additionally, implementing chatbots for customer service could streamline support and provide instant assistance, enhancing overall customer satisfaction.”

Collaboration and Communication

7. Describe a time you had a disagreement with a stakeholder. How did you handle it?

This question assesses your conflict resolution and communication skills.

How to Answer

Share a specific example of a disagreement, focusing on how you navigated the situation and reached a resolution.

Example

“I once disagreed with a marketing stakeholder about the timing of a product launch. I scheduled a meeting to discuss our differing perspectives, presenting data to support my viewpoint. By actively listening to their concerns and finding common ground, we agreed to adjust the timeline to better align with marketing efforts while still meeting our product goals.”

8. How do you communicate product updates to your team and stakeholders?

This question evaluates your communication skills and ability to keep teams informed.

How to Answer

Explain your approach to communication, including the tools and methods you use to share updates.

Example

“I use a combination of project management tools like Jira and regular team meetings to communicate product updates. I also send out bi-weekly newsletters summarizing progress, upcoming milestones, and any changes to the roadmap, ensuring that all stakeholders are aligned and informed.”

Market Analysis and Strategy

9. How do you conduct market research for a new product?

This question assesses your analytical skills and understanding of market dynamics.

How to Answer

Discuss your approach to market research, including the methods and tools you use to gather insights.

Example

“I conduct market research by analyzing industry reports, competitor products, and customer feedback. I also utilize tools like Google Trends and social media analytics to identify emerging trends and customer preferences, which inform our product strategy.”

10. What metrics do you consider when evaluating product success?

This question evaluates your understanding of key performance indicators (KPIs) in product management.

How to Answer

List the metrics you track to measure product success, explaining why they are important.

Example

“I consider metrics such as customer satisfaction scores, Net Promoter Score (NPS), user engagement rates, and conversion rates. These metrics provide insights into how well the product meets customer needs and its overall impact on business goals.”