Axos Bank Product Manager Interview Questions + Guide in 2025

Axos Bank is a digital-first financial institution that provides innovative financial tools and services, empowering individuals and businesses to manage their money seamlessly.

As a Product Manager at Axos Bank, you will play a pivotal role in driving the strategy, development, and execution of financial products, particularly within the Treasury Management sector. This position requires a deep understanding of market dynamics, customer needs, and regulatory requirements to ensure that products not only meet market demand but also align with the bank's strategic objectives. Key responsibilities include owning the product roadmap, managing product life cycles, and collaborating with cross-functional teams to ensure successful product launches. You will also conduct market research, analyze competitive landscapes, and track product performance metrics to inform product decisions.

The ideal candidate will have significant experience in product management within the financial services sector, particularly in Treasury products, alongside strong analytical, communication, and leadership skills. A passion for innovation and a customer-centric mindset are crucial, as is the ability to thrive in a fast-paced, dynamic environment that values technology-driven solutions.

This guide will help you prepare for your interview by providing insights into the role’s expectations and the types of questions you may encounter, allowing you to articulate your experiences and demonstrate your fit for Axos Bank’s culture and values.

The interview process for a Product Manager role at Axos Bank is structured to assess both technical and interpersonal skills, ensuring candidates align with the company's innovative and customer-focused culture. The process typically unfolds in several key stages:

1. Initial Screening

The first step involves a phone screening with a recruiter. This conversation is designed to gauge your interest in the role and assess your qualifications. Expect to discuss your background, relevant experiences, and how they relate to the responsibilities of a Product Manager at Axos Bank. This is also an opportunity for you to learn more about the company and its culture.

2. Technical Assessment

Following the initial screening, candidates may be required to complete a technical assessment. This could involve a series of tests designed to evaluate your critical thinking, problem-solving abilities, and familiarity with relevant tools and methodologies. The assessment may be conducted online or in-person, depending on the specific requirements of the role.

3. In-Person Interviews

Successful candidates will be invited for in-person interviews at the Axos Bank headquarters. This stage typically includes multiple rounds of interviews with various stakeholders, including hiring managers and team members. During these interviews, you will be asked to elaborate on your past experiences, particularly those that demonstrate your ability to manage products effectively, collaborate with cross-functional teams, and drive product strategy.

4. Final Interviews

The final stage of the interview process may involve discussions with senior leadership, such as the VP or Executive VP. These interviews focus on your strategic vision for product management, your understanding of market trends, and how you can contribute to the overall goals of Axos Bank. This is also a chance for you to ask questions about the company's direction and culture.

Throughout the process, candidates should be prepared to discuss specific scenarios from their past experiences, particularly those that highlight their problem-solving skills and ability to work under pressure.

Next, let's delve into the types of questions you might encounter during the interview process.

Here are some tips to help you excel in your interview.

Understand the Interview Process

The interview process at Axos Bank typically involves multiple stages, including phone screenings, technical assessments, and in-person interviews. Familiarize yourself with this structure and prepare accordingly. Be ready to discuss your experience in product management, particularly in Treasury Management, and how it aligns with the bank's strategic goals. Knowing the sequence of interviews can help you manage your time and energy effectively.

Showcase Your Technical Skills

As a Product Manager, you will likely be assessed on your technical knowledge, particularly in areas like SQL and product management frameworks. Brush up on your technical skills and be prepared to demonstrate your proficiency through practical tests. Highlight your experience with product roadmaps, P&L management, and market research, as these are crucial for the role.

Prepare for Behavioral Questions

Expect to encounter behavioral questions that assess your problem-solving abilities and conflict resolution skills. Use the STAR (Situation, Task, Action, Result) method to structure your responses. Be ready to discuss specific examples from your past experiences, particularly those that demonstrate your ability to work collaboratively with cross-functional teams and manage stakeholder expectations.

Emphasize Cultural Fit

Axos Bank values a digital-first approach and innovation. During your interview, express your enthusiasm for technology-driven solutions and how you can contribute to the company's mission. However, be mindful of the feedback regarding company culture and turnover rates. Approach questions about culture with curiosity, and consider how your values align with the company's environment.

Engage with Your Interviewers

The interviewers at Axos Bank are described as friendly and interested in candidates. Use this to your advantage by engaging them in conversation. Ask insightful questions about the team dynamics, product vision, and how the bank is navigating current market challenges. This not only shows your interest but also helps you gauge if the company is the right fit for you.

Be Prepared for Challenges

Some candidates have reported negative experiences with certain interviewers, particularly at the executive level. While this may not reflect the overall company culture, it’s essential to remain professional and composed, regardless of the interviewer's demeanor. Focus on showcasing your skills and experiences, and don’t let one negative interaction overshadow your confidence.

Follow Up Thoughtfully

After your interview, send a personalized thank-you note to your interviewers. Mention specific topics discussed during the interview to reinforce your interest in the role and the company. This not only demonstrates professionalism but also keeps you top of mind as they make their hiring decisions.

By following these tips, you can present yourself as a strong candidate for the Product Manager role at Axos Bank. Good luck!

In this section, we’ll review the various interview questions that might be asked during a Product Manager interview at Axos Bank. The interview process will likely assess your product management skills, ability to work with cross-functional teams, and your understanding of the financial services landscape. Be prepared to discuss your experience with product development, market research, and stakeholder management.

Product Management

1. Describe a time when you had to prioritize multiple projects. How did you decide what to focus on?

This question assesses your prioritization skills and ability to manage competing demands effectively.

How to Answer

Discuss your approach to evaluating project importance based on factors like deadlines, impact, and resource availability. Highlight any frameworks or tools you use to assist in prioritization.

Example

“In my previous role, I had to manage three product launches simultaneously. I created a scoring system based on urgency, potential revenue impact, and resource requirements. This helped me focus on the project that aligned best with our strategic goals while ensuring the other projects were still on track.”

2. How do you gather and incorporate feedback from stakeholders during the product development process?

This question evaluates your communication and collaboration skills with various stakeholders.

How to Answer

Explain your methods for collecting feedback, such as surveys, interviews, or regular check-ins. Emphasize the importance of integrating this feedback into the product development cycle.

Example

“I regularly hold stakeholder meetings to gather feedback on product features. I also use surveys to collect input from users. This feedback is then prioritized and incorporated into our product roadmap, ensuring that we address the most critical needs first.”

3. Can you give an example of a product you managed from conception to launch? What challenges did you face?

This question aims to understand your end-to-end product management experience.

How to Answer

Outline the product's journey, focusing on key milestones, challenges, and how you overcame them. Highlight your role in each phase of the product lifecycle.

Example

“I managed a new mobile banking feature from conception to launch. One major challenge was aligning the development team with the marketing strategy. I facilitated workshops to ensure everyone understood the product vision, which ultimately led to a successful launch and positive user feedback.”

4. How do you ensure that your product meets regulatory and compliance standards?

This question assesses your understanding of the regulatory landscape in the financial services industry.

How to Answer

Discuss your experience working with compliance teams and your approach to integrating regulatory requirements into product development.

Example

“I work closely with our compliance team from the outset of product development. I ensure that all product specifications include regulatory requirements, and I conduct regular reviews to confirm that we remain compliant throughout the development process.”

5. What metrics do you track to measure the success of a product?

This question evaluates your analytical skills and understanding of product performance.

How to Answer

Identify key performance indicators (KPIs) relevant to product success, such as user engagement, revenue growth, or customer satisfaction. Explain how you use these metrics to inform future product decisions.

Example

“I track metrics such as user adoption rates, customer satisfaction scores, and revenue generated. By analyzing these KPIs, I can identify areas for improvement and make data-driven decisions to enhance the product’s performance.”

Technical Skills

1. How proficient are you with SQL, and how have you used it in your previous roles?

This question assesses your technical skills and ability to analyze data.

How to Answer

Discuss your level of proficiency with SQL and provide examples of how you have used it to extract insights or inform product decisions.

Example

“I am proficient in SQL and have used it to analyze user data for product feature enhancements. For instance, I queried user behavior data to identify trends that informed our decision to prioritize certain features in our next release.”

2. Describe your experience with Agile methodologies. How do you apply Agile principles in product management?

This question evaluates your familiarity with Agile practices and how you implement them in your work.

How to Answer

Explain your experience with Agile frameworks, such as Scrum or Kanban, and how you apply these principles to manage product development effectively.

Example

“I have worked in Agile environments for several years, primarily using Scrum. I facilitate sprint planning sessions and daily stand-ups to ensure the team stays aligned and can quickly adapt to changes in priorities or requirements.”

3. How do you approach market research when developing a new product?

This question assesses your research skills and understanding of market dynamics.

How to Answer

Discuss your methods for conducting market research, including competitor analysis, customer interviews, and industry trends.

Example

“I conduct thorough market research by analyzing competitor products, gathering customer feedback through surveys, and reviewing industry reports. This comprehensive approach helps me identify gaps in the market and inform our product strategy.”

4. Can you explain a time when you had to pivot a product strategy based on market feedback?

This question evaluates your adaptability and responsiveness to market conditions.

How to Answer

Provide a specific example of when you had to change your product strategy and the rationale behind that decision.

Example

“During the development of a new feature, we received feedback indicating that users found it too complex. Based on this input, I led a pivot to simplify the feature, which ultimately resulted in higher user satisfaction and adoption rates.”

5. What tools do you use for product management and tracking progress?

This question assesses your familiarity with product management tools and methodologies.

How to Answer

Mention specific tools you have used for project management, tracking progress, and collaborating with teams.

Example

“I regularly use tools like Jira for tracking development progress and Confluence for documentation. These tools help keep the team organized and ensure transparency throughout the product development process.”