THIS IS AN ONSITE ROLE IN PITTSFORD, NY. NO RELOCATION OFFERED.

LenelS2 is a leading provider of innovative security technology solutions that deliver superior access control and video monitoring products. We are seeking a customer-focused Platinum Support Sustaining Engineer to join our growing post-sales technical support team in Pittsford, NY.

Job Description:

The Platinum Support Sustaining Engineer is responsible for troubleshooting, root cause identification, problem resolution, and maintenance of Windows-based software solutions that will shape the future of the security industry. This includes working with the latest technologies and on exciting applications like biometrics, smart cards, access control, ID management and digital video.

The successful candidate will join the Technical Support Department (TSG) and work closely with Engineering teams to support and maintain our flagship security product, with a focus on our Platinum Support customers. This role requires expertise in software troubleshooting and physical security domains to address complex and business-critical support cases. Responsibilities include developing software fixes for escalated issues, managing technical troubleshooting, and facilitating problem resolution activities.

Approximately 20% of the candidate's time will be dedicated to directly supporting a specific customer, including custom integrations, participating in customer calls, and presenting technical solutions and status updates. The remaining time will focus on sustaining engineering tasks, primarily for Platinum Support customers.

The position currently reports to the US Director of Technical Support, and you’ll work out of our Pittsford, NY location Onsite for first 3 months and later Hybrid.

The annual base salary range for this position is $86,400 - $108,200. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending and offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

Key Responsibilities:

Participate in the maintenance of an existing product

Effectively communicate and collaborate with local and international teams

Analyze and resolve complex software problems from field deployments

Design, prototyping and implementation of new solutions

Workload estimation and risk assessment

Utilize the latest C++ / C# techniques in code development

Utilize the latest tools & techniques in software debugging and troubleshooting

Work closely with members of Technical Support, Engineering, Quality Assurance, Product Management, VARs and end users as may be necessary

YOU MUST HAVE

Bachelor of Science or higher in Computer Science, Software Engineering, or related, or commensurate experience

Proficiency in C++, C#, and SQL

Experience with Microsoft development tools, including Visual Studio

Experience with MFC, COM, XML, MS SQL Server

Experience with multi-threaded applications

Knowledge of version control and defect management tools

Experience with relational databases

Strong analytical and problem-solving skills

Strong verbal and written communication skills

Self-motivated and results-oriented

Fast learner who works well both independently and within a team

WE VALUE

Experience across full life cycle of server applications

Experience interfacing hardware with software

Experience with troubleshooting in Windows, crash/memory dump collection, perfmon, Active Directory, Domain, and network connectivity troubleshooting

Experience with database concepts, SQL, SQL Server, SQL Management Studio, Oracle, and Crystal Reports a plus

Azure or other cloud platforms

Agile software development

Knowledge of security systems: access control, video surveillance, intrusion

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Job Title: Specialist, Software Engineer Job Code: 19156 Job Location: Rochester, NY Job Schedule: 9/80 - Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off Job Description: The L3Harris Communication Systems (CS) segment Tactical Communications sector (TCOM) is seeking a highly motivated, team oriented embedded software design engineer who will be a member of a cross functional team with hands on responsibility for all phases of the software development process from requirements definition through integration and testing of completed product. Emphasis will be on cryptographic subsystem (CSS) software development. Other responsiblities will include system/software analysis, high-level design, detailed design, implementation, testing, documentation, and government certification of embedded software for radio or other communications products. Requires the application of the principles and techniques of computer science, engineering, and mathematical analysis. Experience with embedded C++/C, Agile Scrum, and DevOps-based software development is expected. Experience working in collaborative software design/development/test teams ranging in size from 3 to 30 engineers is desired. Experience in engineering requirements analysis, development, and government certification of engineering designs is desired. Essential Functions: Research, design, develop, modify and evaluate embedded computer software for electronic equipment or other communications systems in conjunction with hardware product development. Deliver the assigned portion of the entire product development cycle in an Agile Scrum environment including system/software requirements analysis, high level and detailed design, implementation, testing, integration, documentation, and government certification of embedded software designs. Determine design approaches and parameters. Analyze software requirements to determine feasibility of design within time and cost constraints. Analyze equipment to establish operating data, conduct experimental tests and evaluate results. Perform detailed analysis including: requirements analysis, use case scenarios, conceptual design, trade studies, test, operation, maintenance, and reliability analysis of radio communications products, internal subsystems, and external systems. Perform the functional analysis, requirements allocation and technical interface definition to translate customer requirements into software development specifications for the radio and associated subsystems. Develop block diagrams and interface design specifications. Work with product design, test, manufacturing, logistics engineering teams, product and program management and other groups, and external customers as needed to define and execute radio product development projects and deliver high-quality radio products. Prepare design and implementation reviews and oversee the configuration management and control of requirements and design documentation, and development software. Present technical briefings and status reviews. Ensure the conversion of customer requirements, including informal requirements, into total systems solutions that balance the technical, schedule and cost constraints of the program. Consult with electrical engineers and other engineering staff to evaluate interface between hardware and software and operational performance requirements of the overall system. Develop software system testing procedures and design documentation. Effective interpersonal skills, ability to convey technical matters in a clear and logical manner. Qualifications: Bachelor’s Degree and minimum 4 years of prior relevant experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. 3 years experience developing and testing software developed in C or C++. 3 years experience with OOA/OOD software development methodology. 3 years experience in full development lifecycle for software projects. 3 years of experience producing software development documents, such as design documents and test plans. Active Secret U.S. DOD Security Clearance (or inactive for less than 2 years). Preferred Additional Skills: Experience developing bare metal software on an embedded microprocessor in C or C++. Experience designing and developing device drivers. Experience with UML and OOA/OOD software development methodology. Experience with all phases of the software project development life cycle, including software analysis, design, development, testing (including software unit testing), and automation tools. Experience in Agile software development methodologies using an iterative, time-boxed development process (SCRUM). Highly motivated, a self starter, and able to operate with little supervision in diverse environments. Demonstrated ability to analyze and debug software and related hardware issues. Cryptographic and Radio communications experience. In compliance with pay transparency requirements, the salary range for this role is $78,000 - $145,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

THIS IS AN ONSITE ROLE IN PITTSFORD, NY. NO RELOCATION OFFERED.LenelS2 is a leading provider of innovative security technology solutions that deliver superior access control and video monitoring products. We are seeking a customer-focused Platinum Support Sustaining Engineer to join our growing post-sales technical support team in Pittsford, NY.Job Description:The Platinum Support Sustaining Engineer is responsible for troubleshooting, root cause identification, problem resolution, and maintenance of Windows-based software solutions that will shape the future of the security industry. This includes working with the latest technologies and on exciting applications like biometrics, smart cards, access control, ID management and digital video.The successful candidate will join the Technical Support Department (TSG) and work closely with Engineering teams to support and maintain our flagship security product, with a focus on our Platinum Support customers. This role requires expertise in software troubleshooting and physical security domains to address complex and business-critical support cases. Responsibilities include developing software fixes for escalated issues, managing technical troubleshooting, and facilitating problem resolution activities.Approximately 20% of the candidate's time will be dedicated to directly supporting a specific customer, including custom integrations, participating in customer calls, and presenting technical solutions and status updates. The remaining time will focus on sustaining engineering tasks, primarily for Platinum Support customers.The position currently reports to the US Director of Technical Support, and youll work out of our Pittsford, NY location Onsite for first 3 months and later Hybrid.the annual base salary range for this position is $146,000 - $182,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.Key Responsibilities:Participate in the maintenance of an existing productEffectively communicate and collaborate with local and international teamsAnalyze and resolve complex software problems from field deploymentsDesign, prototyping and implementation of new solutionsWorkload estimation and risk assessmentUtilize the latest C++ / C# techniques in code developmentUtilize the latest tools & techniques in software debugging and troubleshootingWork closely with members of Technical Support, Engineering, Quality Assurance, Product Management, VARs and end users as may be necessaryYOU MUST HAVEBachelor of Science or higher in Computer Science, Software Engineering, or related, or commensurate experienceProficiency in C++, C#, and SQLExperience with Microsoft development tools, including Visual StudioExperience with MFC, COM, XML, MS SQL ServerExperience with multi-threaded applicationsKnowledge of version control and defect management toolsExperience with relational databasesStrong analytical and problem-solving skillsStrong verbal and written communication skillsSelf-motivated and results-orientedFast learner who works well both independently and within a teamWE VALUEExperience across full life cycle of server applicationsExperience interfacing hardware with softwareExperience with troubleshooting in Windows, crash/memory dump collection, perfmon, Active Directory, Domain, and network connectivity troubleshootingExperience with database concepts, SQL, SQL Server, SQL Management Studio, Oracle, and Crystal Reports a plusAzure or other cloud platformsAgile software developmentKnowledge of security systems: access control, video surveillance, intrusionABOUT HONEYWELLHoneywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the worlds most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Job Title: Scientist, Software Engineering Job Code: 16654 Job Location: Rochester, NY Job Schedule: 9/80 - Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off Job Description: The Tactical Communications SW engineering group is looking to expand its team of networking SW engineers to work on a collection of modern tactical military radios for DoD and Allied market space. These radios can be either single or multi-channel and support multiple modern mobile ad-hoc networking waveforms. We are in need of an embedded SW engineer who can support the networking subsystem to include implementing network protocols, analyzing defects using network monitoring tools, and supporting test organizations in configuring test scenarios. Essential Functions: Member of an Agile Scrum team that develops SW for advanced tactical radio equipment Responsible for research, design, and development of embedded software for software defined radio products. Develops and conducts software system testing procedures, programming, and documentation. Provides technical support to internal and external customers. Executes software development process in a CMMI Level 3 environment. Must be able to obtain a US security clearance Qualifications: Requires mastery level knowledge within a specific technical area or multiple job areas. Viewed as an expert and/or resource within the field by peers in and outside the organization. Bachelor’s Degree and a minimum of 12 years of prior relevant experience. Graduate Degree and a minimum of 10 years of prior related experience. In lieu of a degree, minimum of 16 years of prior related experience Preferred Additional Skills: Able to work closely with engineering leadership and external customers to understand requirements and generate solutions based on customer requests Subject matter expert with networking protocols Experience with C, C++ and object-oriented design Experience in embedded development on Linux platforms Knowledge of HAIPE In compliance with pay transparency requirements, the salary range for this role is $135,000 - $251,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

Job Title: Software Engineering Manager Job Code: 18648 Job Location: Rochester, NY Job Schedule: 9/80 - Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off Job Description: L3Harris Tactical Communications is seeking a highly motivated, team-oriented SW engineering manager. This position will provide project oversight on SW deliverables within the DoD Radio Product team. The successful candidate will be able to manage project scope, schedule, and budget, as well as be able to collaborate with a cross-functional team. Essential Functions: Responsible for the tracking of project scope, schedule, and budget for SW product deliverables. Facilitates estimates and budget reconciliation within their specific SW function. Cross-collaboration with managers of varying disciplines to ensure on-time product deliverables. Project planning, including cost, schedule, and resource estimates Provide project status and reporting to stakeholders that align with key project milestones and strategy Manage entire product implementation cycle including system/software requirements analysis, high-level and detailed design, implementation, testing, integration, documentation Functional management of a team of software engineers with a focus on mentoring and career development. Support recruiting efforts at the both the team and segment level Qualifications: Bachelor’s Degree and minimum 9 years prior related experience developing and/or managing software engineering solutions. Graduate Degree with a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience. Experience managing large projects with a budget exceeding $1 Million. Preferred Additional Skills: DOD Secret clearance / ability to obtain a DoD Secret clearance Experience with Capability Maturity Model (CMM)/Capability Maturity Model Integration (CMMI) systems and software development processes Project Management Professional (PMP) Certification Knowledge or Experience with Earned Value Management Previous experience with DoD programs and pursuits. Experience with embedded SW development. Well-versed with Atlassian workflow software (Jira, Bitbucket, Confluence, etc). Ability to work in a fast-paced environment. Knowledge of Agile design practices, including Scrum and SAFE. Demonstrates proficiency at time management. Excellent communication skills, both written and verbal. In compliance with pay transparency requirements, the salary range for this role in Colorado, Hawaii, Illinois, Maryland, Minnesota, Vermont, Washington State and New York State is $112,500 - $209,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

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