The Senior Principal Product Manager, Network Modernization and Automation, is a key position responsible for the vision, strategy and management of the product roadmap to support Ribbon's goal to accelerate evolution and scale of our network transformation and SBC solutions in key Tier 1 accounts. As a result of winning a large multi-year network modernization contract with a big tier 1 service provider in North America, we need to accelerate product deliveries and upgrade the designs to increase the manufacturing scale of the portfolio to meet customer demand. In addition, the initiative includes an extensive AI/ML based automation solution that makes the operations efficient for customers migrating to a cloud native based solution for other key components in the tier 1 networks like voice call control systems and session border controllers. This individual will be a matrixed leader within the Cloud and Edge Business Unit that sets and executes on the vision to take products through the next evolution for cost reductions, virtualization and Cloud Native architectures with ease of operations as the primary focus. This individual will ensure that product offerings are aligned with evolving customer expectations, manage pricing strategy, and help with advancing and evolving customer experiences. This is a "roll up your sleeves" kind of role where the right candidate would set the direction, work collaboratively across multiple product teams and deliver solutions that are of the highest quality and carrier grade scale while providing market leading operational efficiency. Responsibilities include: <ul> <li>New program for Voice Network Modernization and Telco Automation </li><li>Ownership and vision of the product roadmap including prioritization of features and GTM strategies </li><li>Manage the extension of the gateway products life cycle to meet the multi-year demand </li><li>Support additional network modernization bids </li><li>Management of pricing models and pricing strategy </li><li>Assess product development enhancement opportunities and appropriate release cadence </li><li>Influence cross-functional leaders in support of strategic product directions </li><li>Coordinate RFx responses and field trials </li><li>Work with sales on product quotes, customer specific presentations and determining new product requirements </li><li>Deliver training to keep the sales team updated on product innovation </li><li>Product lifecycle management from concept to launch to end-of-life </li><li>Align product vision with the businesses short and long-term goals </li><li>Drive innovative ideas, solutions and products backed up by business case analysis, through the leadership team </li><li>Function as an evangelist of Ribbon's products and participate in press activities, conferences, discussions with thought leaders and/or market analysts </li></ul>Require Skills: <ul> <li>10+ years of progressive Product Management experience </li><li>Experience with automating operational aspects of Telco networks </li><li>Understanding VoIP technologies, DSP, Codecs, Transcoding, TDM to IP </li><li>Understanding of a Telecom Service Provider Operations capabilities is a plus </li><li>Proven experience developing and delivering operationally efficient solutions in Cloud and non-Cloud environments </li><li>Knowledge of industry adopted technologies such as Ansible, Terraform, Helm, GitOps, variety of CI/CD tools, Kubernetes, hypervisor/software virtualization technologies and cloud native architectures </li><li>Experience monetizing subscription solutions </li><li>Experience with Telecommunications products and solutions related to SIP, SBC, IMS, UCaaS and Network Management addressed towards Carriers and Large Enterprises </li><li>Ability to easily transition from high level strategic thinking to creative and detailed execution </li><li>Excellent presentation and communications skills </li><li>Proven ability to work collaboratively with teams across organizations in multiple geographic locations </li><li>Strong communication skills: must be able to provide clear directions and information, both verbal and written. Ability to effectively tailor the communication of technical information to various audiences. </li><li>Strong business knowledge and technical aptitude </li><li>Bachelor's degree; MBA or advanced degree preferred </li></ul> Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.' US Citizens and all other parties authorized to work in the US are encouraged to apply.

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away What we offer Competitive salary and bonus planPaid vacation/holidays/sick timeComprehensive benefits package including 401K, medical, dental, and vision care - Available day oneExtensive product and on the job/cross training opportunities with outstanding internal resourcesEncouraging and collaborative team environmentDedication to safety through our Zero Harm policyCheck us Out: Day in the Life of the Building of the Future What you will do We are seeking a motivated and detail-oriented Sr. Product Manager to join our team, focusing on access control software security products. As a mid-level individual contributor, you will play a crucial role in the development and management of our access control software product line, ensuring it meets market needs and drives business growth. How you will do it Product Development: Collaborate with engineering, design, and other cross-functional teams to develop and enhance access control software products. Ensure products meet quality standards and customer requirements Market Research: Conduct market research to understand customer needs, industry trends, and competitive landscape. Use insights to inform product strategy and development Product Roadmap: Develop and maintain a product roadmap that outlines key features, enhancements, and timelines. Prioritize initiatives based on business value and customer impact Customer Engagement: Engage with customers to gather feedback, understand pain points, and validate product concepts. Use customer insights to drive continuous improvement Performance Metrics: Define and track key performance indicators (KPIs) to measure product success. Use data-driven insights to make informed decisions and optimize product performance Documentation and Training: Create and maintain product documentation, including user guides, technical specifications, and training materials. Support sales and marketing teams with product knowledge Stakeholder Communication: Communicate product updates, progress, and challenges to stakeholders. Ensure alignment with business goals and manage expectations. What we look for Bachelor's degree in Computer Science, Engineering, Business, or a related field Proven experience as a Product Manager, preferably in access control or security products Strong understanding of access control technologies and security industry standards Excellent analytical, problem-solving, and decision-making skills Strong communication and interpersonal skills, with the ability to work effectively in a collaborative environment Experience with agile methodologies and product management tools Ability to manage multiple priorities and thrive in a fast-paced environment. #LI-MJ1 #LI-Remote Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law ( . If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Job Summary The Product Owner/Product Manager is responsible for the product backlog and leads the team to ensure product outcome based on prioritization of assigned services including but not limited to planning, development, introduction, and maintenance of assigned solutions. Responsibilities include creating/writing internal technical documents, gathering and prioritizing product-based customer requirements, defining the product roadmap, release planning, and working closely with internal and external development, and external vendors supporting various aspects of the project. The Product Owner/Product Manager coordinates activities with all stakeholders including engineering, marketing, IT, operations, vendors and customer support teams to ensure objectives are met and aligned with the company's overall strategy and goals. Core Responsibilities & Accountabilities <ul><li>Drive the product vision implementation strategy and collaborate cross-functionally with colleagues in engineering, marketing, sales, operations, legal, security, and other areas of the organization to ensure alignment and clear communication throughout each project</li><li> Serve as a subject matter expert within the company for assigned services, prepare and deliver presentations to team members and executives, and customers where applicable</li><li> Write, edit, and review technical documents such as software requirement specification (SRS), technical requirements documents (TRD), functional requirements documents (FRD), and product requirements documents (PRD), keeping all documentation up to date per a specified standard operating procedure cadence</li><li>Document, publish, and maintain all internal and external processes, procedures, and guidelines for assigned products and services </li><li> Deliver approved product requirements in the form of feature stories to engineering for development, testing and deployment </li><li>Collaborate with key stakeholders to establish consensus around technology gaps, future architectural solutions, define high-level and detailed requirements </li><li>Gather feature requirements, schedule releases, and coordinate sprints partnering with scrum master</li><li> Participate in Agile development methodologies by maintaining and prioritizing feature backlog, daily standups, grooming sessions, and related activitiesby working closely with internal and vendor engineering teams</li><li>Prepare instructional manuals, how-to guides, knowledge articles, and other supporting documents to communicate complex and/or technical information partnering with engineering and Help Desk when applicable</li><li>Foster a creative and innovative culture with a strong emphasis on team collaboration and a customer-first mentality </li><li>Reach out to customers, soliciting feedback on products and services, as appropriate </li><li>Partner with cross functional departments and vendor consultants to define quarterly deliverables</li><li> Prioritize activities based on business and customer impact, employing an outcome-based mentality over an output-based mentality </li></ul> Working Conditions <ul><li>Remote "Work Together Anywhere" position with home office environment using standard office equipment</li><li>Primarily a non-travel role but may be requested to travel for meetings, company annual Summit, and other industry events</li></ul> Key Technical Competencies <ul><li>Agile Development/Methodology</li><li>Technical Writing/Technical Reviews</li><li>Product Performance, Management, and Strategy</li><li>Product/Service Innovation</li><li>Requirements Assessment and Gathering</li></ul> Minimum Qualifications & Skills <ul><li> Bachelor's degree in business, Marketing, Telecommunications, or related field </li><li> Minimum of 5 years' experience in product ownership/management with a track record of managing all aspects of a successful product throughout its lifecycle, defining direction of a product through vision-setting and working closely with the development team and stakeholders to execute against the goals identified </li><li> Excellent written and verbal communication skill </li><li> Ability to understand and accurately translate technical information</li><li> Knowledge of coding and scripting languages, such as Python, Java, and C Sharp</li><li>Excellent problem-solving ability and attention to detail</li><li>Proven ability to develop product roadmap, product and marketing strategies and effectively communicate recommendations to management </li><li>Knowledge and experience working in the following or similar application tools: Jira, Version One, Mural, Figma, and Tableau preferred as well as skilled in Microsoft Suite applications </li><li>Demonstrated leadership experience in mentoring and motivating teams to successfully deliver value </li><li>Skilled at working effectively with and leading cross functional teams at all levels of the organization </li></ul> Preferred Qualifications & Skills <ul><li> Experience as a Product Owner working in an agile development environment, gathering user requirements, writing backlog stories, leading grooming sessions, and prioritizing product features/capabilities. </li><li>Background in Toll-Free telecommunications with a solid technical understanding of telecommunications and/or hands-on experience in software development, web technologies, messaging, voice call routing, connectivity infrastructure, and/or device security </li><li>Experience with telecom industry standards and trade organizations </li></ul> Somos is committed to a diverse and inclusive workforce and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of this position.Aspects of this job description may change at any time, with or without notice. This job description is not intended as and does not create an employment contract. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Product Manager Jobs in Westford, MA

Senior Principal Product Manager Voice Network Modernization And Automation
November 15, 2024

Sr Product Manager Access Control Security Software Platforms Westford Ma Or Remote
November 12, 2024

Product Manager Access Control Software Westford Ma Or Remote
November 10, 2024

Principal Product Manager Voice Network Modernization And Observability Modernization
November 7, 2024

Senior Principal Product Manager Voice Network Modernization And Automation
November 7, 2024

Product Manager Strong Technical Writing Skills Required
October 26, 2024

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Product Manager Jobs in Westford, MA

Senior Principal Product Manager Voice Network Modernization And AutomationNovember 15, 2024

Sr Product Manager Access Control Security Software Platforms Westford Ma Or RemoteNovember 12, 2024

Product Manager Access Control Software Westford Ma Or RemoteNovember 10, 2024

Principal Product Manager Voice Network Modernization And Observability ModernizationNovember 7, 2024

Senior Principal Product Manager Voice Network Modernization And AutomationNovember 7, 2024

Product Manager Strong Technical Writing Skills RequiredOctober 26, 2024