The Principal Product Manager, "Swift" Network Modernization and Observability, is a key position responsible for the vision, strategy and management of the product roadmap to support Ribbon's goal to accelerate evolution and scale of our network transformation and SBC solutions in key Tier 1 accounts. As a result of winning a large multi-year network modernization contract with a big tier 1 service provider in North America, we need to accelerate product deliveries and upgrade the designs to increase the manufacturing scale of the portfolio to meet customer demand. In addition, the initiative includes observability and network management solution for key components in the tier 1 networks like voice call control systems and session border controllers. This individual will be a matrixed leader within the Cloud and Edge Business Unit that sets and executes on the vision to take products through the next evolution for cost reductions, virtualization and Cloud Native architectures with ease of operations and management as the primary focus. This individual will ensure that product offerings are aligned with evolving customer expectations, manage pricing strategy, and help with advancing and evolving customer experiences. This is a "roll up your sleeves" kind of role where the right candidate would set the direction, work collaboratively across multiple product teams and deliver solutions that are of the highest quality and carrier grade scale while providing market leading operational efficiency.Responsibilities include:New program for Voice Network Modernization, Observability and Network ManagementOwnership and vision of the product roadmap including prioritization of features and GTM strategiesSupport additional network modernization bidsManagement of pricing models and pricing strategyAssess product development enhancement opportunities and appropriate release cadenceInfluence cross-functional leaders in support of strategic product directionsCoordinate RFx responses and field trialsWork with sales on product quotes, customer specific presentations and determining new product requirementsDeliver training to keep the sales team updated on product innovationProduct lifecycle management from concept to launch to end-of-lifeAlign product vision with the businesses short and long-term goalsDrive innovative ideas, solutions and products backed up by business case analysis, through the leadership teamFunction as an evangelist of Ribbon's products and participate in press activities, conferences, discussions with thought leaders and/or market analystsRequire Skills:8+ years of progressive Product Management experienceExperience with Observability and Network Management solutionsUnderstanding of infrastructure platforms like KVM, VMWare, OpenStack, Kubernetes, AWS-EKSUnderstanding of a Telecom Service Provider Operations capabilities is a plusProven experience developing and delivering operationally efficient solutions in Cloud and non-Cloud environmentsKnowledge of industry adopted technologies such as Ansible, Terraform, Helm, GitOps and a variety of CI/CD toolsExperience monetizing subscription solutionsExperience with Telecommunications products and solutions related to SIP, SBC, IMS, UCaaS and Network Management addressed towards Carriers and Large EnterprisesAbility to easily transition from high level strategic thinking to creative and detailed executionExcellent presentation and communications skillsProven ability to work collaboratively with teams across organizations in multiple geographic locationsStrong communication skills: must be able to provide clear directions and information, both verbal and written. Ability to effectively tailor the communication of technical information to various audiences.Strong business knowledge and technical aptitudeBachelor's degree; MBA or advanced degree preferredPlease Note:'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'US Citizens and all other parties authorized to work in the US are encouraged to apply.

Build your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What we offer
Competitive salary and bonus plan
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
Extensive product and on the job/cross training opportunities with outstanding internal resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
What you will do
We are seeking a motivated and detail-oriented Product Manager to join our team, focusing on access control and video surveillance cloud security products. As a mid-level individual contributor, you will play a crucial role in the development and management of our cloud-based security product line, ensuring it meets market needs and drives business growth.
How you will do it
Product Development: Collaborate with engineering, design, and other cross-functional teams to develop and enhance access control and video surveillance cloud security products. Ensure products meet quality standards and customer requirements.
Market Research: Conduct market research to understand customer needs, industry trends, and competitive landscape. Use insights to inform product strategy and development.
Product Roadmap: Develop and maintain a product roadmap that outlines key features, enhancements, and timelines. Prioritize initiatives based on business value and customer impact.
Customer Engagement: Engage with customers to gather feedback, understand pain points, and validate product concepts. Use customer insights to drive continuous improvement.
Performance Metrics: Define and track key performance indicators (KPIs) to measure product success. Use data-driven insights to make informed decisions and optimize product performance.
Documentation and Training: Create and maintain product documentation, including user guides, technical specifications, and training materials. Support sales and marketing teams with product knowledge.
Stakeholder Communication: Communicate product updates, progress, and challenges to stakeholders. Ensure alignment with business goals and manage expectations.
What we look for
Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
Proven experience as a Product Manager, preferably in access control, video surveillance, or cloud security products.
Strong understanding of access control technologies, video surveillance systems, and cloud security.
Excellent analytical, problem-solving, and decision-making skills.
Strong communication and interpersonal skills, with the ability to work effectively in a collaborative environment.
Experience with agile methodologies and product management tools.
Ability to manage multiple priorities and thrive in a fast-paced environment.

#J-18808-Ljbffr

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary and bonus plan Paid vacation/holidays/sick time Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Extensive product and on the job/cross training opportunities with outstanding internal resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Check us Out: Day in the Life of the Building of the Future https://youtu.be/pdZMNrDJviY What you will do We are seeking a motivated and detail-oriented Product Manager to join our team, focusing on access control and video surveillance cloud security products. As a mid-level individual contributor, you will play a crucial role in the development and management of our cloud-based security product line, ensuring it meets market needs and drives business growth How you will do it <ul><li>Product Development: Collaborate with engineering, design, and other cross-functional teams to develop and enhance access control and video surveillance cloud security products. Ensure products meet quality standards and customer requirements.</li><li>Market Research: Conduct market research to understand customer needs, industry trends, and competitive landscape. Use insights to inform product strategy and development.</li><li>Product Roadmap: Develop and maintain a product roadmap that outlines key features, enhancements, and timelines. Prioritize initiatives based on business value and customer impact.</li><li>Customer Engagement: Engage with customers to gather feedback, understand pain points, and validate product concepts. Use customer insights to drive continuous improvement.</li><li>Performance Metrics: Define and track key performance indicators (KPIs) to measure product success. Use data-driven insights to make informed decisions and optimize product performance</li><li>Documentation and Training: Create and maintain product documentation, including user guides, technical specifications, and training materials. Support sales and marketing teams with product knowledge.</li><li>Stakeholder Communication: Communicate product updates, progress, and challenges to stakeholders. Ensure alignment with business goals and manage expectations.</li></ul> What we look for <ul><li>Bachelor's degree in Computer Science, Engineering, Business, or a related field.</li><li>Proven experience as a Product Manager, preferably in access control, video surveillance, or cloud security products.</li><li>Strong understanding of access control technologies, video surveillance systems, and cloud security.</li><li>Excellent analytical, problem-solving, and decision-making skills.</li><li>Strong communication and interpersonal skills, with the ability to work effectively in a collaborative environment.</li><li>Experience with agile methodologies and product management tools.</li><li>Ability to manage multiple priorities and thrive in a fast-paced environment.</li></ul> #LI-MJ1 #LI-Remote Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

The Principal Product Manager, "Swift" Network Modernization and Observability, is a key position responsible for the vision, strategy and management of the product roadmap to support Ribbon's goal to accelerate evolution and scale of our network transformation and SBC solutions in key Tier 1 accounts. As a result of winning a large multi-year network modernization contract with a big tier 1 service provider in North America, we need to accelerate product deliveries and upgrade the designs to increase the manufacturing scale of the portfolio to meet customer demand. In addition, the initiative includes observability and network management solution for key components in the tier 1 networks like voice call control systems and session border controllers. This individual will be a matrixed leader within the Cloud and Edge Business Unit that sets and executes on the vision to take products through the next evolution for cost reductions, virtualization and Cloud Native architectures with ease of operations and management as the primary focus. This individual will ensure that product offerings are aligned with evolving customer expectations, manage pricing strategy, and help with advancing and evolving customer experiences. This is a "roll up your sleeves" kind of role where the right candidate would set the direction, work collaboratively across multiple product teams and deliver solutions that are of the highest quality and carrier grade scale while providing market leading operational efficiency. Responsibilities include: <ul><li>New program for Voice Network Modernization, Observability and Network Management</li><li>Ownership and vision of the product roadmap including prioritization of features and GTM strategies</li><li>Support additional network modernization bids</li><li>Management of pricing models and pricing strategy</li><li>Assess product development enhancement opportunities and appropriate release cadence</li><li>Influence cross-functional leaders in support of strategic product directions</li><li>Coordinate RFx responses and field trials</li><li>Work with sales on product quotes, customer specific presentations and determining new product requirements</li><li>Deliver training to keep the sales team updated on product innovation</li><li>Product lifecycle management from concept to launch to end-of-life</li><li>Align product vision with the businesses short and long-term goals</li><li>Drive innovative ideas, solutions and products backed up by business case analysis, through the leadership team</li><li>Function as an evangelist of Ribbon's products and participate in press activities, conferences, discussions with thought leaders and/or market analysts</li></ul> Require Skills: <ul><li>8+ years of progressive Product Management experience</li><li>Experience with Observability and Network Management solutions</li><li>Understanding of infrastructure platforms like KVM, VMWare, OpenStack, Kubernetes, AWS-EKS</li><li>Understanding of a Telecom Service Provider Operations capabilities is a plus</li><li>Proven experience developing and delivering operationally efficient solutions in Cloud and non-Cloud environments</li><li>Knowledge of industry adopted technologies such as Ansible, Terraform, Helm, GitOps and a variety of CI/CD tools</li><li>Experience monetizing subscription solutions</li><li>Experience with Telecommunications products and solutions related to SIP, SBC, IMS, UCaaS and Network Management addressed towards Carriers and Large Enterprises</li><li>Ability to easily transition from high level strategic thinking to creative and detailed execution</li><li>Excellent presentation and communications skills</li><li>Proven ability to work collaboratively with teams across organizations in multiple geographic locations</li><li>Strong communication skills: must be able to provide clear directions and information, both verbal and written. Ability to effectively tailor the communication of technical information to various audiences.</li><li>Strong business knowledge and technical aptitude</li><li>Bachelor's degree; MBA or advanced degree preferred</li></ul> Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.' US Citizens and all other parties authorized to work in the US are encouraged to apply.

The Senior Principal Product Manager, Network Modernization and Automation, is a key position responsible for the vision, strategy and management of the product roadmap to support Ribbon's goal to accelerate evolution and scale of our network transformation and SBC solutions in key Tier 1 accounts. As a result of winning a large multi-year network modernization contract with a big tier 1 service provider in North America, we need to accelerate product deliveries and upgrade the designs to increase the manufacturing scale of the portfolio to meet customer demand. In addition, the initiative includes an extensive AI/ML based automation solution that makes the operations efficient for customers migrating to a cloud native based solution for other key components in the tier 1 networks like voice call control systems and session border controllers. This individual will be a matrixed leader within the Cloud and Edge Business Unit that sets and executes on the vision to take products through the next evolution for cost reductions, virtualization and Cloud Native architectures with ease of operations as the primary focus. This individual will ensure that product offerings are aligned with evolving customer expectations, manage pricing strategy, and help with advancing and evolving customer experiences. This is a "roll up your sleeves" kind of role where the right candidate would set the direction, work collaboratively across multiple product teams and deliver solutions that are of the highest quality and carrier grade scale while providing market leading operational efficiency. Responsibilities include: <ul><li>New program for Voice Network Modernization and Telco Automation</li><li>Ownership and vision of the product roadmap including prioritization of features and GTM strategies</li><li>Manage the extension of the gateway products life cycle to meet the multi-year demand</li><li>Support additional network modernization bids</li><li>Management of pricing models and pricing strategy</li><li>Assess product development enhancement opportunities and appropriate release cadence</li><li>Influence cross-functional leaders in support of strategic product directions</li><li>Coordinate RFx responses and field trials</li><li>Work with sales on product quotes, customer specific presentations and determining new product requirements</li><li>Deliver training to keep the sales team updated on product innovation</li><li>Product lifecycle management from concept to launch to end-of-life</li><li>Align product vision with the businesses short and long-term goals</li><li>Drive innovative ideas, solutions and products backed up by business case analysis, through the leadership team</li><li>Function as an evangelist of Ribbon's products and participate in press activities, conferences, discussions with thought leaders and/or market analysts</li></ul> Require Skills: <ul><li>10+ years of progressive Product Management experience</li><li>Experience with automating operational aspects of Telco networks</li><li>Understanding VoIP technologies, DSP, Codecs, Transcoding, TDM to IP</li><li>Understanding of a Telecom Service Provider Operations capabilities is a plus</li><li>Proven experience developing and delivering operationally efficient solutions in Cloud and non-Cloud environments</li><li>Knowledge of industry adopted technologies such as Ansible, Terraform, Helm, GitOps, variety of CI/CD tools, Kubernetes, hypervisor/software virtualization technologies and cloud native architectures</li><li>Experience monetizing subscription solutions</li><li>Experience with Telecommunications products and solutions related to SIP, SBC, IMS, UCaaS and Network Management addressed towards Carriers and Large Enterprises</li><li>Ability to easily transition from high level strategic thinking to creative and detailed execution</li><li>Excellent presentation and communications skills</li><li>Proven ability to work collaboratively with teams across organizations in multiple geographic locations</li><li>Strong communication skills: must be able to provide clear directions and information, both verbal and written. Ability to effectively tailor the communication of technical information to various audiences.</li><li>Strong business knowledge and technical aptitude</li><li>Bachelor's degree; MBA or advanced degree preferred</li></ul> Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.' US Citizens and all other parties authorized to work in the US are encouraged to apply.

Product Manager Jobs in Westford, MA

Principal Product Manager Voice Network Modernization And Observability Modernization
December 10, 2024

Senior Product Manager Cloud Security Platforms Remote
December 6, 2024

Senior Product Manager Cloud Security Platforms Remote
December 2, 2024

Principal Product Manager Voice Network Modernization And Observability Modernization
November 27, 2024

Senior Principal Product Manager Voice Network Modernization And Automation
November 24, 2024

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Product Manager Jobs in Westford, MA

Principal Product Manager Voice Network Modernization And Observability ModernizationDecember 10, 2024

Senior Product Manager Cloud Security Platforms RemoteDecember 6, 2024

Senior Product Manager Cloud Security Platforms RemoteDecember 2, 2024

Principal Product Manager Voice Network Modernization And Observability ModernizationNovember 27, 2024

Senior Principal Product Manager Voice Network Modernization And AutomationNovember 24, 2024