An Important Note about Wayfair's In-Office Policy: This position is based in Boston and the employee will be expected to commute to the office on Tuesdays, Wednesdays and Thursdays, with Mondays and Fridays remote. Who We Are: Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. Our product team plays a crucial role in making this vision a reality for millions of people around the world. Partnering with Engineering, Science, Experience Design, Analytics, and executive business partners across Wayfair, our product team ensures that we're building technology that solves important customer problems in elegant, scalable, measurable ways. We have a modern tech stack including sophisticated capabilities around AI & data science, multivariate testing, and personalization. We're a highly collaborative, supportive team that values learning, psychological safety, and intentional career development. We are looking for a product manager to join our Sales Technology team. Sales Technology at Wayfair owns all of the tools and experiences used by hundreds of sales people to generate $3 billion dollars of our top-line revenue. We do this across two primary programs - Wayfair Professional, our business-to-business offering (think Contractors, Interior Designers), and our inbound Consumer Sales & Services team (think Design Services, shopping help for complex items like large appliances). As the PM in this space, you will be responsible for helping us bring to life a brand new set of customer experiences that make shopping & managing a project (think a home renovation, new hotel opening, office refresh, etc) seamless for our business and consumer customers. What You'll Do <ul><li>Partner with senior business and technology leaders to identify, understand, and solve the biggest challenges facing customers trying to shop & fulfill projects with Wayfair & Wayfair Pro</li><li>Define the vision for project shopping tools that can drive 3x growth in our B2B business.</li><li>Define product requirements in collaboration with cross-functional and cross-department teams.</li><li>Partner with the engineering team to drive timely and smooth execution by participating in sprint rituals like grooming, planning and retrospective.</li><li>Drive go to market for your products in partnership with internal or external stakeholders.</li><li>Build and maintain product roadmap along with constantly monitoring the success and measuring the impact of your products/features.</li><li>Influence the evolution of Wayfair's strategy for serving project shoppers. </li></ul>We Are A Match Because You Have: <ul><li>3-5 years building software products at scale and with measurable impact</li><li>Experience with B2B SaaS product mgmt is preferred, as your work will be used by customers and sales teams to work together efficiently on projects. </li><li>Track record of effectively partnering with engineering, analytics & design to build high-impact, products & features. You know how to think about customer-level adoption of features and build towards a holistic experience.</li><li>Ability to keep up in highly technical conversations, with experience leading products and ability to think and act both tactically and strategically, with experience leading cross-team initiatives.</li><li>A customer-centric mindset with a strong ability to conduct rigorous customer (internal or external) interviews and convey the "why" behind product decisions. </li><li>Strong problem-solving and critical thinking skills, with a proven ability to dive deep into data and produce actionable insights.</li><li>Ability to work with and influence partner teams (Senior Manager +) across various functional areas.</li></ul> Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Why You'll Love Wayfair: <ul><li>Time Off:</li><ul><li>Paid Holidays</li><li>Paid Time Off (PTO)</li></ul><li>Health & Wellness:</li><ul><li>Full Health Benefits (Medical, Dental, Vision, HSA/FSA)</li><li>Life Insurance</li><li>Disability Protection (Short Term & Long Term Disability) </li><li>Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)</li><li>Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)</li><li>Caregiver Services</li></ul><li>Financial Growth & Security:</li><ul><li>401K Matching (Employee Matching Program)</li><li>Tuition Reimbursement </li><li>Financial Health Education (Knowledge of Financial Education - KOFE)</li><li>Tax Advantaged Accounts</li></ul><li>Family Support:</li><ul><li>Family Planning Support</li><li>Parental Leave</li><li>Global Surrogacy & Adoption Policy</li></ul><li>Professional Development & Recognition:</li><ul><li>Rewards & Recognition </li><li>Global Employee Anniversary Awards </li><li>Paid Volunteer Work </li></ul><li>Unique Perks:</li><ul><li>Employee Discount </li><li>U.S. Bluebikes Membership</li><li>Global Pod Outings</li></ul><li>Work/Life Balance:</li><ul><li>Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments </li></ul></ul> Inclusivity at Wayfair:At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone. Social Impact & Responsibility: At Wayfair, we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in-kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfair's broader mission of helping everyone, anywhere create their sense of home. We are looking forward to your application! About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

An Important Note about Wayfair's In-Office Policy:This position is based in Boston and the employee will be expected to commute to the office on Tuesdays, Wednesdays and Thursdays, with Mondays and Fridays remote.Who We Are:Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. Our product team plays a crucial role in making this vision a reality for millions of people around the world. Partnering with Engineering, Science, Experience Design, Analytics, and executive business partners across Wayfair, our product team ensures that we're building technology that solves important customer problems in elegant, scalable, measurable ways. We have a modern tech stack including sophisticated capabilities around AI & data science, multivariate testing, and personalization. We're a highly collaborative, supportive team that values learning, psychological safety, and intentional career development.We are looking for a product manager to join our Sales Technology team. Sales Technology at Wayfair owns all of the tools and experiences used by hundreds of sales people to generate $3 billion dollars of our top-line revenue. We do this across two primary programs - Wayfair Professional, our business-to-business offering (think Contractors, Interior Designers), and our inbound Consumer Sales & Services team (think Design Services, shopping help for complex items like large appliances). As the PM in this space, you will be responsible for helping us bring to life a brand new set of customer experiences that make shopping & managing a project (think a home renovation, new hotel opening, office refresh, etc) seamless for our business and consumer customers. What You'll Do* Partner with senior business and technology leaders to identify, understand, and solve the biggest challenges facing customers trying to shop & fulfill projects with Wayfair & Wayfair Pro* Define the vision for project shopping tools that can drive 3x growth in our B2B business.* Define product requirements in collaboration with cross-functional and cross-department teams.* Partner with the engineering team to drive timely and smooth execution by participating in sprint rituals like grooming, planning and retrospective.* Drive go to market for your products in partnership with internal or external stakeholders.* Build and maintain product roadmap along with constantly monitoring the success and measuring the impact of your products/features.* Influence the evolution of Wayfair's strategy for serving project shoppers. We Are A Match Because You Have:* 3-5 years building software products at scale and with measurable impact* Experience with B2B SaaS product mgmt is preferred, as your work will be used by customers and sales teams to work together efficiently on projects. * Track record of effectively partnering with engineering, analytics & design to build high-impact, products & features. You know how to think about customer-level adoption of features and build towards a holistic experience.* Ability to keep up in highly technical conversations, with experience leading products and ability to think and act both tactically and strategically, with experience leading cross-team initiatives.* A customer-centric mindset with a strong ability to conduct rigorous customer (internal or external) interviews and convey the "why" behind product decisions. * Strong problem-solving and critical thinking skills, with a proven ability to dive deep into data and produce actionable insights.* Ability to work with and influence partner teams (Senior Manager +) across various functional areas.Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Why You'll Love Wayfair:* Time Off:* Paid Holidays* Paid Time Off (PTO)* Health & Wellness:* Full Health Benefits (Medical, Dental, Vision, HSA/FSA)* Life Insurance* Disability Protection (Short Term & Long Term Disability) * Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)* Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)* Caregiver Services* Financial Growth & Security:* 401K Matching (Employee Matching Program)* Tuition Reimbursement * Financial Health Education (Knowledge of Financial Education - KOFE)* Tax Advantaged Accounts* Family Support:* Family Planning Support* Parental Leave* Global Surrogacy & Adoption Policy* Professional Development & Recognition:* Rewards & Recognition * Global Employee Anniversary Awards * Paid Volunteer Work * Unique Perks:* Employee Discount * U.S. Bluebikes Membership* Global Pod Outings* Work/Life Balance:* Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments Inclusivity at Wayfair:At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone.Social Impact & Responsibility:At Wayfair, we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in-kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfair's broader mission of helping everyone, anywhere create their sense of home.We are looking forward to your application!About Wayfair Inc.Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

An Important Note about Wayfair's In-Office Policy:Please note that this is a hybrid role based in Boston, and will require you to work in the office on Tuesdays, Wednesdays, and Thursdays.Who We Are:Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. We, the Search & Recommendations team, are passionate about making it easy for customers to find exactly what they need to create their dream homes. Our technology is at the heart of this mission, and our teams play a crucial role in developing the capabilities that power a seamless experience for the millions of customers who shop on Wayfair.As the Senior Product Manager, Search & Recommendations at Wayfair, you will lead a team responsible for developing core platforms and machine learning models that power our product search and recommendations engine. This critical role involves driving the strategy and execution for candidate generation and search relevance, impacting millions of customer shopping experiences daily. You will work closely with engineers, machine learning scientists, and analysts to deliver innovative solutions, such as our Semantic Search model, that enhance the discoverability of our vast product catalog and improve the relevance and accuracy of search results.What You'll Do: * Define product vision and strategy: Develop and champion a long-term product vision for candidate generation and search relevance, aligning it with overall company goals and customer needs.* Roadmap development and execution: Create and prioritize a product roadmap, balancing short-term wins with long-term strategic objectives. Manage the entire product lifecycle from ideation to launch and beyond.* Data analysis and interpretation: Leverage data and analytics to identify opportunities for improvement, track product performance, and measure the impact of product changes.* Collaboration and cross-functional leadership: Work closely with engineering, machine learning science, analytics, Storefront (frontend), and other teams to ensure seamless product development and execution. Influence and collaborate effectively with stakeholders across the organization.* Machine Learning model management: Work closely with data scientists to define requirements, evaluate performance, and manage the lifecycle of machine learning models that underpin the search experience.* Backend platform management: Oversee the development and maintenance of the backend platforms and services that support the on-site search experience, ensuring scalability, reliability, and performance.* Continuous learning: Continuously research and evaluate emerging technologies and trends in search and relevance to identify opportunities for innovation.We Are a Match Because You Have:* 6+ years of experience in product management, preferably with a focus on search, recommendations, and/or e-commerce capabilities.* Bachelor's degree in Computer Science, Computer Engineering, or equivalent of education and experience. * Proven experience working with machine learning models and ML science teams.* Proven experience managing backend platform development with software engineering teams.* Strong analytical and problem-solving skills, with the ability to translate complex technical concepts into clear and concise business requirements.* Excellent communication, presentation, and interpersonal skills.* Experience with A/B testing and other experimentation methodologies.* Experience working with agile development methodologies.Why You'll Love Wayfair:* Time Off:* Paid Holidays* Paid Time Off (PTO)* Health & Wellness:* Full Health Benefits (Medical, Dental, Vision, HSA/FSA)* Life Insurance* Disability Protection (Short Term & Long Term Disability) * Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)* Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)* Caregiver Services* Financial Growth & Security:* 401K Matching (Employee Matching Program)* Tuition Reimbursement * Financial Health Education (Knowledge of Financial Education - KOFE)* Tax Advantaged Accounts* Family Support:* Family Planning Support* Parental Leave* Global Surrogacy & Adoption Policy* Professional Development & Recognition:* Rewards & Recognition * Global Employee Anniversary Awards * Paid Volunteer Work * Unique Perks:* Employee Discount * U.S. Bluebikes Membership* Global Pod Outings* Work/Life Balance:* Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments Inclusivity at Wayfair:At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone.Social Impact & Responsibility:At Wayfair, we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in-kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfair's broader mission of helping everyone, anywhere create their sense of home.We are looking forward to your application! About Wayfair Inc.Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

CastleGate Forwarding is looking for an experienced and strategic Product Manager (non-technical) to join its dynamic team. This role is a blend of product management and training expertise where you will be responsible for developing, enhancing and managing our freight forwarding solutions while also designing and implementing a comprehensive corporate training program. CastleGate Forwarding (CGF) is a rapidly growing freight forwarding start-up within Wayfair, moving containers across the globe to Wayfair's shelves and beyond. We offer a full suite of shipping services (Asia consolidation, ocean freight, drayage, customs brokerage, cargo insurance, etc.) that aims to provide Wayfair suppliers with competitive and convenient logistics solutions. As part CGF Sales and Service, you will play a key role in growing and executing on our strategic business lines. This is a highly visible and exciting role and one that will offer the right candidate an opportunity to lead a core part of our strategic vision. As you pursue strong relationships with CGF suppliers, success will be demonstrated by increasing supplier satisfaction and growing the percentage of volume shipped by CastleGate Logistics for each supplier.What You'll DoProduct Management* Oversee the entire freight forwarding product lifecycle from concept to launch, including product development, testing and improvements* Deliver high quality products that further enhance the CGF Value proposition for its customers base* Build and leverage relationships with the Sales and Service Teams to assess suppliers/customers pain points and areas of opportunity through the Voice Of the Customer program * Travel to conferences, trade shows, in person meetings to conduct competitive analysis, market research and customer feedback sessions to identify new product opportunities and improvements for existing product offerings, * Collaborate with cross functional teams including CGF and Wayfair to understand market and supplier specific demands, translate these demands into actionable product strategies* Define product roadmaps, Key Performance Indicators and milestones that align with company goals* Manage product budget, resources and timelines to ensure successful product delivery* Work closely with tech team to deliver high quality product features and enhancements while ensuring compliance with regulatory and industry standards* Own the supplier experience and drive improvements to NPS across the supplier portfolioCorporate Training Program Development and Execution* Design, implement and manage a corporate training program for CGF employees supporting freight forwarding operations* Help develop comprehensive training curriculum, materials, including e-learning modules, manuals and assessment tools to ensure consistent and efficient knowledge sharing. Train internal cross functional teams as needed.* Coordinate the training execution with department sponsors to identify skill gaps, training needs, material creation/maintenance* Create training schedules and sessions that support belt certifications, addressing core competencies and specialized skills specific to the freight forwarding industry* Facilitate training for new entry level hires* Track and assess training outcome, driving e-NPS improvements through the execution of the corporate training program. Adjust program content to ensure objectives and employee feedback are taken into account* Stay informed about industry trends, best practices and regulatory updates to incorporate them into the training contentWhat You'll Need* Bachelor's degree in Supply Chain or Business required and a minimum of 5 years in product management, customer success, operations, logistics, supply chain environment, learning & development or sales enablement* 5-10+ years of experience in product management within the freight forwarding, logistics or supply chain industry* Proven experience in developing and delivering training programs, ideally in a corporate or professional environment* Managerial experience preferred with ability to train, develop and lead a team against set goals and competencies * Exceptional project management, data analysis, organizational and communications skills* Excellent written and verbal communication skills - executive presence, ability to influence internal/external partners as well as leadership* Experience in managing internal and external stakeholder relationships and addressing negative feedback head-on* Collaborative self-starter who is able to work in a fast-paced environment with a certain level of ambiguity* Ability to lead through influence and work effectively with people from various backgrounds* Proficient with Google Suite, Looker, SalesforceAn Important Note about Wayfair's In-Office Policy* All Boston-based interns, Co-ops, and corporate employees will be in office in a hybrid capacity. Employees will work in the office on designated days, Monday - Thursday, and work remotely Friday.Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. About Wayfair Inc.Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

CastleGate Forwarding is looking for an experienced and strategic Product Manager to join its dynamic team. This role is a blend of product management and training expertise where you will be responsible for developing, enhancing and managing our freight forwarding solutions while also designing and implementing a comprehensive corporate training program. What You'll DoProduct Management* Oversee the entire freight forwarding product lifecycle from concept to launch, including product development, testing and improvements* Deliver high quality products that further enhance the CGF Value proposition for its customers base* Build and leverage relationships with the Sales and Service Teams to assess suppliers/customers pain points and areas of opportunity through the Voice Of the Customer program * Travel to conferences, trade shows, in person meetings to conduct competitive analysis, market research and customer feedback sessions to identify new product opportunities and improvements for existing product offerings, * Collaborate with cross functional teams including CGF and Wayfair to understand market and supplier specific demands, translate these demands into actionable product strategies* Define product roadmaps, Key Performance Indicators and milestones that align with company goals* Manage product budget, resources and timelines to ensure successful product delivery* Work closely with tech team to deliver high quality product features and enhancements while ensuring compliance with regulatory and industry standards* Own the supplier experience and drive improvements to NPS across the supplier portfolioCorporate Training Program Development and Execution* Design, implement and manage a corporate training program for CGF employees supporting freight forwarding operations* Help develop comprehensive training curriculum, materials, including e-learning modules, manuals and assessment tools to ensure consistent and efficient knowledge sharing. Train internal cross functional teams as needed.* Coordinate the training execution with department sponsors to identify skill gaps, training needs, material creation/maintenance* Create training schedules and sessions that support belt certifications, addressing core competencies and specialized skills specific to the freight forwarding industry* Facilitate training for new entry level hires* Track and assess training outcome, driving e-NPS improvements through the execution of the corporate training program. Adjust program content to ensure objectives and employee feedback are taken into account* Stay informed about industry trends, best practices and regulatory updates to incorporate them into the training contentWhat You'll Need* Bachelor's degree in Supply Chain or Business required and a minimum of 5 years in product management, customer success, operations, logistics, supply chain environment, learning & development or sales enablement* 5-10+ years of experience in product management within the freight forwarding, logistics or supply chain industry* Proven experience in developing and delivering training programs, ideally in a corporate or professional environment* Managerial experience preferred with ability to train, develop and lead a team against set goals and competencies * Exceptional project management, data analysis, organizational and communications skills* Excellent written and verbal communication skills - executive presence, ability to influence internal/external partners as well as leadership* Experience in managing internal and external stakeholder relationships and addressing negative feedback head-on* Collaborative self-starter who is able to work in a fast-paced environment with a certain level of ambiguity* Ability to lead through influence and work effectively with people from various backgrounds* Proficient with Google Suite, Looker, Salesforce An Important Note about Wayfair's In-Office Policy* All Boston-based interns, Co-ops, and corporate employees will be in office in a hybrid capacity. Employees will work in the office on designated days, Monday - Thursday, and work remotely Friday. About Wayfair Inc.Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

CastleGate Forwarding is looking for an experienced and strategic Product Manager to join its dynamic team. This role is a blend of product management and training expertise where you will be responsible for developing, enhancing and managing our freight forwarding solutions while also designing and implementing a comprehensive corporate training program. What You'll Do Product Management <ul><li>Oversee the entire freight forwarding product lifecycle from concept to launch, including product development, testing and improvements</li><li>Deliver high quality products that further enhance the CGF Value proposition for its customers base</li><li>Build and leverage relationships with the Sales and Service Teams to assess suppliers/customers pain points and areas of opportunity through the Voice Of the Customer program </li><li>Travel to conferences, trade shows, in person meetings to conduct competitive analysis, market research and customer feedback sessions to identify new product opportunities and improvements for existing product offerings, </li><li>Collaborate with cross functional teams including CGF and Wayfair to understand market and supplier specific demands, translate these demands into actionable product strategies</li><li>Define product roadmaps, Key Performance Indicators and milestones that align with company goals</li><li>Manage product budget, resources and timelines to ensure successful product delivery</li><li>Work closely with tech team to deliver high quality product features and enhancements while ensuring compliance with regulatory and industry standards</li><li>Own the supplier experience and drive improvements to NPS across the supplier portfolio</li></ul> Corporate Training Program Development and Execution <ul><li>Design, implement and manage a corporate training program for CGF employees supporting freight forwarding operations</li><li>Help develop comprehensive training curriculum, materials, including e-learning modules, manuals and assessment tools to ensure consistent and efficient knowledge sharing. Train internal cross functional teams as needed.</li><li>Coordinate the training execution with department sponsors to identify skill gaps, training needs, material creation/maintenance</li><li>Create training schedules and sessions that support belt certifications, addressing core competencies and specialized skills specific to the freight forwarding industry</li><li>Facilitate training for new entry level hires</li><li>Track and assess training outcome, driving e-NPS improvements through the execution of the corporate training program. Adjust program content to ensure objectives and employee feedback are taken into account</li><li>Stay informed about industry trends, best practices and regulatory updates to incorporate them into the training content</li></ul> What You'll Need <ul><li>Bachelor's degree in Supply Chain or Business required and a minimum of 5 years in product management, customer success, operations, logistics, supply chain environment, learning & development or sales enablement</li><li>5-10+ years of experience in product management within the freight forwarding, logistics or supply chain industry</li><li>Proven experience in developing and delivering training programs, ideally in a corporate or professional environment</li><li>Managerial experience preferred with ability to train, develop and lead a team against set goals and competencies </li><li>Exceptional project management, data analysis, organizational and communications skills</li><li>Excellent written and verbal communication skills - executive presence, ability to influence internal/external partners as well as leadership</li><li>Experience in managing internal and external stakeholder relationships and addressing negative feedback head-on</li><li>Collaborative self-starter who is able to work in a fast-paced environment with a certain level of ambiguity</li><li>Ability to lead through influence and work effectively with people from various backgrounds</li><li>Proficient with Google Suite, Looker, Salesforce</li></ul> An Important Note about Wayfair's In-Office Policy <ul><li>All Boston-based interns, Co-ops, and corporate employees will be in office in a hybrid capacity. Employees will work in the office on designated days, Monday - Thursday, and work remotely Friday.</li></ul> About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

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Product Manager Wayfair Jobs

Product Manager Sales TechnologyDecember 13, 2024

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Senior Product Manager Search RecommendationsDecember 2, 2024

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Product Manager Castlegate ForwardingNovember 27, 2024

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