At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? NICE is seeking a Senior Product Manager to join our Public Safety and Justice portfolio family. Our solutions include on-premise and cloud platforms that enable NICE to be the default global provider of evidence capture and management from initial incident through to the justice system. Our market is currently transitioning from on-premise technologies to Cloud, and NICE is leading the way in providing clear solution, technology and thought leadership. A major responsibility is to bring technology disruption to our 911 emergency communications market through building and introducing new cloud solutions which deliver significant customer value through advanced automation and analytical capabilities. This is an integral part of our overall full Cloud solution vision for Public Safety and Justice which span the whole of the Incident, Policing and Justice lifecycle. The successful applicant will be motivated to help save lives and promote fair justice by joining NICE to deliver digital transformation for our customers. The Product Manager will be instrumental in product and strategy alignment including execution of the strategy throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing, and support to ensure revenue and customer satisfaction goals are met. How will you make an impact? <ul><li>Drive innovation and disruption in the NICE Public Safety & Justice market. </li><li>Develop the product strategy and vision in alignment with the overall NICE, division and line of business strategy and market analysis. </li><li>Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth. </li><li>Responsible for product strategy, evolution planning, and detailed product roadmaps focused on Cloud delivered Evidencentral and well-established Public Safety on-premise Inform solution. </li><li>Act as a product evangelist to build awareness and understanding. </li><li>Represent the company by contacting customers to solicit feedback on company products and services – some travel is required. </li><li>Gather, map and prioritize market challenges, features, and product requirements from all stakeholders (e.g., customers, partners, R&D, sales, services, competition, analysts, regulations), balancing short-term commitments, customer needs and long-term roadmap. </li><li>Collaborate with marketing, presales, sales, partners and customers to drive business, maintain product knowledge, and ensure clear communication. </li><li>Maintain a collaborative approach across the Public Safety and Justice portfolio. </li><li>Work closely with development teams to ensure on-time deliveries of product releases. </li><li>Manage partner activities for OEM products including build/buy assessment, pricing, technical integration specifics, ongoing roadmap planning. </li> </ul>Have you got what it takes? <ul><li>Bachelor’s Degree required. </li><li>7+ years of product management/marketing experience in the related Emergency Communication Center and Public Safety market spaces. </li><li>Experience with successfully introducing new products to market as well as full lifecycle management. </li><li>Excellent oral and written communication skills. </li><li>Excellent negotiation skills to resolve internal and external competing priorities. </li><li>Communicate effectively at all levels, from executive management to individual contributor. </li><li>Ability to adapt with resiliency and demonstrate a “can do” approach. </li><li>Ability to read and understand technical information well enough to convey in original written communications to multiple audiences, including Engineering. </li><li>Ability to personally interact with technical resources and listen carefully, taking time to understand the points being made, and asking questions where appropriate. </li><li>Strong understanding of the DevOps cycle and tools used. </li><li>Acumen to learn fast with the ability to self-educate on relevant technologies. </li><li>Understanding of business process and project costs pertaining to licensing and 3rd party product maintenance. </li> </ul>What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. #J-18808-Ljbffr

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what’s the role all about?NICE is seeking a Senior Product Manager to join our Public Safety and Justice portfolio family. Our solutions include on-premise and cloud platforms that enable NICE to be the default global provider of evidence capture and management from initial incident through to the justice system.Our market is currently transitioning from on-premise technologies to Cloud, and NICE is leading the way in providing clear solution, technology and thought leadership.A major responsibility is to bring technology disruption to our 911 emergency communications market through building and introducing new cloud solutions which deliver significant customer value through advanced automation and analytical capabilities. This is an integral part of our overall full Cloud solution vision for Public Safety and Justice which span the whole of the Incident, Policing and Justice lifecycle.The successful applicant will be motivated to help save lives and promote fair justice by joining NICE to deliver digital transformation for our customers.The Product Manager will be instrumental in product and strategy alignment including execution of the strategy throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing, and support to ensure revenue and customer satisfaction goals are met.How will you make an impact?<ul><li>Drive innovation and disruption in the NICE Public Safety & Justice market.</li><li>Develop the product strategy and vision in alignment with the overall NICE, division and line of business strategy and market analysis.</li><li>Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.</li><li>Responsible for product strategy, evolution planning, and detailed product roadmaps focused on Cloud delivered Evidencentral and well-established Public Safety on-premise Inform solution.</li><li>Act as a product evangelist to build awareness and understanding.</li><li>Represent the company by contacting customers to solicit feedback on company products and services – some travel is required.</li><li>Gather, map and prioritize market challenges, features, and product requirements from all stakeholders (e.g., customers, partners, R&D, sales, services, competition, analysts, regulations), balancing short-term commitments, customer needs and long-term roadmap.</li><li>Collaborate with marketing, presales, sales, partners and customers to drive business, maintain product knowledge, and ensure clear communication.</li><li>Maintain a collaborative approach across the Public Safety and Justice portfolio.</li><li>Work closely with development teams to ensure on-time deliveries of product releases.</li><li>Manage partner activities for OEM products including build/buy assessment, pricing, technical integration specifics, ongoing roadmap planning.</li></ul>Have you got what it takes?<ul><li>Bachelor’s Degree required.</li><li>7+ years of product management/marketing experience in the related Emergency Communication Center and Public Safety market spaces.</li><li>Experience with successfully introducing new products to market as well as full lifecycle management.</li><li>Excellent oral and written communication skills.</li><li>Excellent negotiation skills to resolve internal and external competing priorities.</li><li>Communicate effectively at all levels, from executive management to individual contributor.</li><li>Ability to adapt with resiliency and demonstrate a “can do” approach.</li><li>Ability to read and understand technical information well enough to convey in original written communications to multiple audiences, including Engineering.</li><li>Ability to personally interact with technical resources and listen carefully, taking time to understand the points being made, and asking questions where appropriate.</li><li>Strong understanding of the DevOps cycle and tools used.</li><li>Acumen to learn fast with the ability to self-educate on relevant technologies.</li><li>Understanding of business process and project costs pertaining to licensing and 3rd party product maintenance.</li></ul>What’s in it for you?Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.About NICENICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what’s the role all about?The Product Manager has a key role in establishing NICE’s vision, strategy, and product roadmap for NICE’s Customer Experience Analytics solutions. The role requires a high-energy individual who excels at working with cross-functional teams in a technical space and is comfortable in leading a team effort, as well as influencing others to achieve company objectives.The Product Manager is the champion for their products throughout each product's lifecycle, from strategic definition to technical design to end-of-life planning. The core objective of the Senior Product Manager is to optimize product profitability by maximizing customer satisfaction through timely delivery of appropriate and useful products/features, with clearly articulated product positioning that effectively communicates the value proposition of the NICE solution. The Senior Product Manager represents customer needs in product definition documents and on cross-functional program teams, ensures product acceptance in the market, and plans orderly transitions of products from one version to the next. Together with Product Marketing and Development, and other members of the Product Management team, the Senior Product Manager will help the company develop a product roadmap that ensures NICE offers highly competitive solutions to its customers.Essential functions of the Product Manager include developing market and product requirements for the NICE product/solution offering, based upon customer, competitive, technical, and market information. The Senior Product Manager defines the roll-out plans for delivering the individual products to market, develops product positioning, packaging, and pricing strategies, and champions the product launch process for and within NICE, including with potential customers.The ideal candidate has a background in requirements definition, as well as experience working on cross-functional teams and interfacing with customers. This may be from prior roles as a Product Manager, Business Analyst, User Experience professional, Quality Engineer, or others. This individual has demonstrated ability to grasp, and then articulate, business and technical concepts to a wide variety of audiences. The ideal candidate can influence various parts of an organization with the necessary excellent interpersonal skills to quickly gather and distill information, build relationships with strategic customers and vendors outside of NICE (as well as with key people within NICE), and champion their ideas and products both inside and outside of NICE. The ideal candidate also possesses strong technical and business analysis skills to quickly assess and remain abreast of the state of the industry. This includes synthesis of any promising new technologies, new applications of technology, standards activities, changes in buyer behavior and expectations, competitive vendor positioning or moves, etc.How will you make an impact?<ul><li>Work with partners, customers, and NICE sales to understand business’ needs regarding interaction analytics with the contact center.</li><li>Develop and maintain appropriate “Product Requirements Backlogs” detailing the business and technical requirements for each release.</li><li>Assist with the development of the functional/technical design for the features and functions called for by the product requirements.</li><li>Manage relationships across functional groups and influence cross-functional groups without direct hierarchical ownership of teams or products.</li><li>Prioritize and update defects, improvements, and enhancements.</li><li>Design/Storyboard and develop product demonstration scenarios within the application.</li><li>Participate in customer-facing sales meetings, events, and user conferences as a product expert.</li><li>Perform competitive analysis and become the reference point for knowledge of the competition’s relevant product(s).</li><li>Communicate the value of the Nexidia solutions to a wide range of audiences, including internal employees (primarily sales, services, and support), customers, prospects, and partners.</li></ul>Have you got what it takes?<ul><li>3+ years’ experience with software product management, professional services, or in another relevant role.</li><li>Excellent written and oral communication skills.</li><li>Demonstrated experience as a persuasive and persistent advocate for customer needs.</li><li>Excellent cross-functional team leader with project management skills.</li><li>Demonstrated ability to take the initiative and work in a self-directed manner.</li><li>Ability to thrive in a changing environment.</li><li>Ability to communicate comfortably across all levels of corporate structure.</li><li>Ability to work with sales executives and assist with opportunities as subject matter expert, especially when offerings are new to market.</li><li>Contact Center Business experience preferred.</li><li>User experience / Graphic design skills a plus, but not required.</li><li>Knowledge of telephony infrastructure a plus, but not required.</li><li>Bachelor’s Degree (MBA preferred).</li></ul>What’s in it for you?Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.About NICENICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? The Product Manager has a key role in establishing NICE's vision, strategy, and product roadmap for NICE's Customer Experience Analytics solutions. The role requires a high-energy individual who excels at working with cross-functional teams in a technical space and is comfortable in leading a team effort, as well as influencing others to achieve company objectives. The Product Manager is the champion for their products throughout each product's lifecycle, from strategic definition to technical design to end-of-life planning. The core objective of the Senior Product Manager is to optimize product profitability by maximizing customer satisfaction through timely delivery of appropriate and useful products/features, with clearly articulated product positioning that effectively communicates the value proposition of the NICE solution. The Senior Product Manager represents customer needs in product definition documents and on cross-functional program teams, ensures product acceptance in the market, and plans orderly transitions of products from one version to the next. Together with Product Marketing and Development, and other members of the Product Management team, the Senior Product Manager will help the company develop a product roadmap that ensures NICE offers highly competitive solutions to its customers. Essential functions of the Product Manager include developing market and product requirements for the NICE product/solution offering, based upon customer, competitive, technical, and market information. The Senior Product Manager defines the roll-out plans for delivering the individual products to market, develops product positioning, packaging, and pricing strategies, and champions the product launch process for and within NICE, including with potential customers. The ideal candidate has a background in requirements definition, as well as experience working on cross-functional teams and interfacing with customers. This may be from prior roles as a Product Manager, Business Analyst, User Experience professional, Quality Engineer, or others. This individual has demonstrated ability to grasp, and then articulate, business and technical concepts to a wide variety of audiences. The ideal candidate can influence various parts of an organization with the necessary excellent interpersonal skills to quickly gather and distill information, build relationships with strategic customers and vendors outside of NICE (as well as with key people within NICE), and champion their ideas and products both inside and outside of NICE. The ideal candidate also possesses strong technical and business analysis skills to quickly assess and remain abreast of the state of the industry. This includes synthesis of any promising new technologies, new applications of technology, standards activities, changes in buyer behavior and expectations, competitive vendor positioning or moves, etc. How will you make an impact? <ul><li>Work with partners, customers, and NICE sales to understand business' needs regarding interaction analytics with the contact center.</li><li>Develop and maintain appropriate "Product Requirements Backlogs" detailing the business and technical requirements for each release.</li><li>Assist with the development of the functional/technical design for the features and functions called for by the product requirements.</li><li>Manage relationships across functional groups and influence cross-functional groups without direct hierarchical ownership of teams or products.</li><li>Prioritize and update defects, improvements, and enhancements.</li><li>Design / Storyboard and develop product demonstration scenarios within the application.</li><li>Participate in customer-facing sales meetings, events, and user conferences as a product expert.</li><li>Perform competitive analysis and become the reference point for knowledge of the competition's relevant product(s).</li><li>Communicate the value of the Nexidia solutions to a wide range of audiences, including internal employees (primarily sales, services, and support), customers, prospects, and partners.</li></ul> Have you got what it takes? <ul><li>3+ years' experience with software product management, professional services, or in another relevant role. </li><li>Excellent written and oral communication skills. </li><li>Demonstrated experience as a persuasive and persistent advocate for customer needs. </li><li>Excellent cross-functional team leader with project management skills. </li><li>Demonstrated ability to take the initiative and work in a self-directed manner. </li><li>Ability to thrive in a changing environment. </li><li>Ability to communicate comfortably across all levels of corporate structure. </li><li>Ability to work with sales executives and assist with opportunities as subject matter expert, especially when offerings are new to market. </li><li>Contact Center Business experience preferred. </li><li>User experience / Graphic design skills a plus, but not required. </li><li>Knowledge of telephony infrastructure a plus, but not required. </li><li>Bachelor's Degree (MBA preferred). </li></ul> What's in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 5492 Reporting into: Director, Product Management Role Type: Individual Contributor About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? The Product Manager will be instrumental in establishing the vision, strategy, and product roadmap for NICE ContactEngine solution. Reporting to the Director of Product, R&D and DevOps, and working alongside the Product (delivery) Owner, the Product Manager will support the ContactEngine business unit across the Americas, EMEA and APAC. You'll be developing the market product positioning and product requirements for NICE ContactEngine, based upon client, competitive, technical, and market information. You'll also be championing the product within NICE and to our clients To achieve this, you'll need lots of energy, excel at working with cross-functional teams in a technical space and be comfortable leading a team effort, as well as influencing others to achieve your objectives. As a creative product expert, you will look for and identify opportunities for ContactEngine within emerging technologies like generative AI, as well as internally looking for integration / collaboration opportunities within the wider NICE organisation. How will you make an impact? <ul><li>Work with partners, clients, and NICE sales to understand business needs regarding interaction analytics with the contact center.</li><li>Manage relationships across functional groups and influence cross-functional groups without direct hierarchical ownership of teams or products beyond ContactEngine.</li><li>Facilitate collaborative meetings to research and document product development ideas and concepts across multiple departments. </li><li>Plan, document, and communicate new product developments and improvements with accompanying revenue opportunity documents, use cases, features and requirements, interaction design stories, and launch plans. </li><li>Perform analyses to aide in decision making regarding feature improvements and new feature developments.</li><li>Perform competitive analysis and become the reference point for knowledge of the competition's relevant product(s).</li><li>Participate in client-facing sales meetings, events, and user conferences as a product expert.</li><li>Communicate the value of the ContactEngine solutions to a wide range of audiences, including internal employees (primarily sales, services, and support), clients, prospects, and partners.</li><li>Assist with the development of the functional/technical design for the features and functions called for by the product requirements.</li><li>Design / Storyboard and develop product demonstration scenarios within the application.</li></ul> Have you got what it takes? <ul><li>8+ years' experience with software product management, professional services, or in another relevant role.</li><li>Excellent written and oral communication skills.</li><li>Excellent cross-functional team leadership</li><li>Excellent project management skills. </li><li>Demonstrated experience as a persuasive and persistent advocate for client needs, with great negotiation skills. </li><li>Demonstrated ability to take the initiative and work in a self-directed manner. </li><li>Ability to thrive in a changing environment. </li><li>Ability to communicate comfortably across all levels of corporate structure. </li><li>Ability to work with sales executives and assist with opportunities as subject matter expert, especially when offerings are new to market. </li><li>Form and explain complex issues in a simple way.</li><li>Able to understand and combine different perspectives.</li><li>Able to incorporate immediate issues into a long-term strategic view.</li><li>An evidence-based / data-driven approach.</li><li>Communications industry experience preferred. </li></ul> What's in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? NICE is seeking a Senior Product Manager to join our Public Safety and Justice portfolio family. Our solutions include on-premise and cloud platforms that enable NICE to be the default global provider of evidence capture and management from initial incident through to the justice system. Our market is currently transitioning from on-premise technologies to Cloud, and NICE is leading the way in providing clear solution, technology and thought leadership. A major responsibility is to bring technology disruption to our 911 emergency communications market through building and introducing new cloud solutions which deliver significant customer value through advanced automation and analytical capabilities. This is an integral part of our overall full Cloud solution vision for Public Safety and Justice which span the whole of the Incident, Policing and Justice lifecycle. The successful applicant will be motivated to help save lives and promote fair justice by joining NICE to deliver digital transformation for our customers. The Product Manager will be instrumental in product and strategy alignment including execution of the strategy throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing, and support to ensure revenue and customer satisfaction goals are met. How will you make an impact? <ul><li>Drive innovation and disruption in the NICE Public Safety & Justice market.</li><li>Develop the product strategy and vision in alignment with the overall NICE, division and line of business strategy and market analysis.</li><li>Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth</li><li>Responsible for product strategy, evolution planning, and detailed product roadmaps focused on Cloud delivered Evidencentral and well-established Public Safety on-premise Inform solution.</li><li>Act as a product evangelist to build awareness and understanding</li><li>Represent the company by contacting customers to solicit feedback on company products and services - some travel is required</li><li>Gather, map and prioritize market challenges, features, and product requirements from all stakeholders (e.g., customers, partners, R&D, sales, services, competition, analysts, regulations), balancing short-term commitments, customer needs and long-term roadmap.</li><li>Collaborate with marketing, presales, sales, partners and customers to drive business, maintain product knowledge, and ensure clear communication.</li><li>Maintain a collaborative approach across the Public Safety and Justice portfolio.</li><li>Work closely with development teams to ensure on time deliveries of product releases.</li><li>Manage partner activities for OEM products including build/buy assessment, pricing, technical integration specifics, ongoing roadmap planning.</li><li>Responsible for 911 Portfolio Pricing Strategy</li></ul> Have you got what it takes? <ul><li>Bachelor's Degree required. </li><li>7+ years of product management/marketing experience in the related Emergency Communication Center and Public Safety market spaces.</li><li>Experience with successfully introducing new products to market and well as full lifecycle management.</li><li>SaaS product management experience in an agile development environment.</li><li>Excellent oral and written communication skills.</li><li>Excellent negotiation skills to resolve internal and external competing priorities.</li><li>Communicate effectively at all levels, from executive management to individual contributor.</li><li>Ability to adapt with resiliency and demonstrate a "can do" approach.</li><li>Ability to read and understand technical information well enough to convey in original written communications to multiple audiences, including Engineering. </li><li>Ability to personally interact with technical resources and listen carefully, taking time to understand the points being made, and asking questions where appropriate. </li><li>Strong understanding of the DevOps cycle and tools used. </li><li>Acumen to learn fast with the ability to self-educate on relevant technologies.</li><li>Understanding of business process and project costs pertaining to licensing and 3rd party product maintenance</li></ul> What's in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 5229Reporting into: Director, Product Management Role Type: Individual Contributor About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? NICE is seeking a Senior Product Manager to join our Public Safety and Justice portfolio family. Our solutions include on-premise and cloud platforms that enable NICE to be the default global provider of evidence capture and management from initial incident through to the justice system. Our market is currently transitioning from on-premise technologies to Cloud, and NICE is leading the way in providing clear solution, technology and thought leadership. A major responsibility is to bring technology disruption to our 911 emergency communications market through building and introducing new cloud solutions which deliver significant customer value through advanced automation and analytical capabilities. This is an integral part of our overall full Cloud solution vision for Public Safety and Justice which span the whole of the Incident, Policing and Justice lifecycle. The successful applicant will be motivated to help save lives and promote fair justice by joining NICE to deliver digital transformation for our customers. The Product Manager will be instrumental in product and strategy alignment including execution of the strategy throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing, and support to ensure revenue and customer satisfaction goals are met. How will you make an impact? <ul><li>Drive innovation and disruption in the NICE Public Safety & Justice market. </li><li>Develop the product strategy and vision in alignment with the overall NICE, division and line of business strategy and market analysis. </li><li>Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth </li><li>Responsible for product strategy, evolution planning, and detailed product roadmaps focused on Cloud delivered Evidencentral and well-established Public Safety on-premise Inform solution. </li><li>Act as a product evangelist to build awareness and understanding </li><li>Represent the company by contacting customers to solicit feedback on company products and services - some travel is required </li><li>Gather, map and prioritize market challenges, features, and product requirements from all stakeholders (e.g., customers, partners, R&D, sales, services, competition, analysts, regulations), balancing short-term commitments, customer needs and long-term roadmap. </li><li>Collaborate with marketing, presales, sales, partners and customers to drive business, maintain product knowledge, and ensure clear communication. </li><li>Maintain a collaborative approach across the Public Safety and Justice portfolio. </li><li>Work closely with development teams to ensure on time deliveries of product releases. </li><li>Manage partner activities for OEM products including build/buy assessment, pricing, technical integration specifics, ongoing roadmap planning. </li><li>Responsible for 911 Portfolio Pricing Strategy </li></ul>Have you got what it takes? <ul> <li>Bachelor's Degree required. </li> <li>7+ years of product management/marketing experience in the related Emergency Communication Center and Public Safety market spaces. </li><li>Experience with successfully introducing new products to market and well as full lifecycle management. </li><li>SaaS product management experience in an agile development environment. </li><li>Excellent oral and written communication skills. </li><li>Excellent negotiation skills to resolve internal and external competing priorities. </li><li>Communicate effectively at all levels, from executive management to individual contributor. </li><li>Ability to adapt with resiliency and demonstrate a "can do" approach. </li><li>Ability to read and understand technical information well enough to convey in original written communications to multiple audiences, including Engineering. </li> <li>Ability to personally interact with technical resources and listen carefully, taking time to understand the points being made, and asking questions where appropriate. </li> <li>Strong understanding of the DevOps cycle and tools used. </li> <li>Acumen to learn fast with the ability to self-educate on relevant technologies. </li><li>Understanding of business process and project costs pertaining to licensing and 3rd party product maintenance </li></ul> What's in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 5229Reporting into: Director, Product Management Role Type: Individual Contributor About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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