Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Title and Summary Senior Product Manager, Platform Engineering Overview: Mastercard's Technology Foundations program is looking for a Senior Product Manager to own our internal development platform that empowers our development teams to build, and deploy, and run software to help some of the world's largest companies make data-driven decisions. As a member of our team, you will help develop a vision and strategy for the developer experience of the APT Platform, an internal development platform designed for building rapid go-to-market products and features. You'll work with development teams to understand their biggest challenges, from infrastructure to efficiency, and translate them into feature requirements and priorities for our infrastructure teams to execute on. You'll work daily with Software Engineers, Quality Engineers, Program Managers, and leaders across all technology functions to build great products that enable Mastercard's Services organization to deliver top-tier software solutions to our customers. Our teams are growing and are in need of product leadership. If you are an experienced Product Manager with a passion for internal tools, infrastructure, and services, this role could be a great fit! Role: •Drive a platform strategy and roadmap for our internal development platform. •Build relationships with development teams across Mastercard's Services organization to understand and address their biggest development, release management, and runtime management challenges. •Research the commercial and strategic priorities of market-facing programs to ensure that infrastructure teams are tackling the most pertinent problems. •Create specifications and acceptance criteria for features, and work with cross-functional teams to ensure that the features are properly developed. •Identify issues, risks, and dependencies to track product development. •Track and drive adoption of new features and systems. •Use metrics to enable data-driven decision making and measure impact. •Write documentation and build demos and presentations for stakeholders. All About You: •Demonstrated experience in product management, specifically within software product management, infrastructure, cloud services, or platform products in a high-growth technology environment. •Experience with Agile software development principles and methodologies •Familiarity with DevOps concepts and Platform Engineering. •Ability to identify patterns of needs and priorities across teams, understand the workflow of multiple roles, and design solutions that help teams achieve their goals. •Proven ability to analyze data and metrics to inform product decisions and demonstrate impact. •Strong focus on delivering customer value and experienced in building strong customer relationships. Proven track record in collaborating with cross-functional teams. •Excellent written and verbal communication skills with the ability to convey complex technical concepts to a diverse audience. •Ability to deal with multiple and competing priorities, structure and manage work streams, and set clear expectations and deadlines. •Ability to balance short and long-term investments and add a commercial lens to deeply technical problem spaces. •Experience with Atlassian suite (Jira, Confluence, etc.), Aha! roadmapping software, and/or other similar software. •Bachelor's degree in Computer Science, Engineering, or a related field. Equivalent practical experience will be considered. This role is not eligible for Mastercard's work authorization sponsorship. As such, candidates must be eligible to work in the United States, now as well as in the future, without employer sponsorship. #LI-NF1 Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: <ul><li>Abide by Mastercard's security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and</li><li>Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.</li></ul> In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges Arlington, Virginia: $114,000 - $182,000 USD

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryLead - Product Manager TechnicalOverviewJob TitleLead, Product Management - TechnicalRole:We are looking for a highly skilled and experienced Technical Product Manager to lead the development of cutting-edge AI/GenAI-based platforms and products. The ideal candidate will have a solid technical background, a deep understanding of emerging AI/GenAI concepts, and a proven track record in SaaS product development and machine learning.Key Responsibilities:* Collaborate with the senior leadership to define and communicate the product vision and strategy for AI/GenAI-based platforms/tools, ensuring alignment with business goals and Mastercard needs.* Develop and maintain a detailed product roadmap, prioritizing features and enhancements with precise acceptance criteria based on user feedback, market trends, and technical feasibility.* Efficiently manage the product backlog, ensuring it is well-organized, prioritized, and aligned with the product roadmap. Partner with the scrum master and the team by participating in various scrum events like the daily standups, ensuring teams understand the priority and value being delivered.* Provide technical guidance and insights, leveraging your machine learning and software engineering background to drive innovation and solve complex problems.* Stay abreast of industry trends, competitive landscape, and emerging technologies to inform product decisions and maintain a competitive edge.* Define and track key performance indicators (KPIs) to measure product success and identify areas for improvement.Qualifications:* Around 8 - 10 years of relevant experience in software engineering and product management with a focus on SaaS product development and machine learning.* Strong technical background with hands-on experience in software development, particularly in building AI/ML-based products.* Deep understanding of generative AI technologies and their applications in the software development space.* Proven ability to lead and inspire cross-functional teams, with excellent communication and collaboration skills.* Strong analytical and problem-solving abilities, with a track record of delivering innovative solutions.* Demonstrated experience in managing product backlogs, prioritizing tasks, and ensuring alignment with product goals.* Strong experience with Agile Scrum practices and ceremonies.* Proficiency in writing detailed user stories and defining acceptance criteria.* Ability to effectively showcase products through demos and presentations.* Bachelor's or Master's degree in Computer Science, AI/ML, Engineering, or a related field.All about you* Strong track record of successful delivery of product features from design, development, deployment, and customer integration with experience launching high-quality products in the payments industry.* Understands and can explain the business context and the associated Customer and end-user pain points as well as the use cases, bringing this to life for scrum teams.* Experience with Lean product management principles and practices and preferably with Mastercard's Studio process. Can deliver high quality technology products/services in a high growth environment where priorities shift rapidly.* Experience in agile delivery methodologies (scrum, Kanban, etc.), CI/CD and modern DevOps based PDLC and SDLC.* Proficient at grooming user stories, features, and epics, setting entrance/exit criteria and prioritizing a product backlog.* Data driven - ability to define measurable and SMART leading and lagging metrics for all backlog items to enable decisions and priority.* Constantly learning, seeking out technical knowledge and educating the entire organization about trends, technologies, and approaches* Takes the time to fully learn the functionality, architecture, dependencies, and runtime properties of the systems supporting the products.* Highly structured and organized with the ability to plan work to maximize the team's productivity and effectiveness.Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting.? Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:* Abide by Mastercard's security policies and practices;* Ensure the confidentiality and integrity of the information being accessed;* Report any suspected information security violation or breach, and* Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Pay RangesNew York City, New York: $143,000 - $228,000 USD

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Title and Summary Lead Product Manager- Technical JOB SUMMARY Mastercard B2E Business Tools/Salesforce.com team is looking for a Lead - Product Manager Technical to drive ongoing projects on Salesforce platform. Primary areas of expertise include Sales, Marketing and BI/AI capabilities in addition to help driving M&A migration projects and building API/Integrations to internal/external systems. This role is also responsible for creating and presenting strategic consulting and deliverables for clients, including analysis, recommendations, and implementation of salesforce.com functionality across platform collaborating with Mastercard and M&A business partners. ROLE •Working with Business owners to capture requirements in delivering solutions in an agile environment and support the scrum team in upholding SAFe/Agile standards and processes. •Work as a knowledgeable liaison between technical teams, testing teams and business stakeholders in delivering business critical solutions and obtain a good understanding of product functionality and dependencies. •Developing and maintaining essential documentation: functional specifications (user stories, use cases, depending on the assignment), design documentation for building solutions in Salesforce lightning platform. •Be the conduit between business and functional requirements, collaborating with scrum team to ensure clear understanding of what is needed to meet business expectations. •Understand broader product vision and roadmap, provide recommendations on potential future projects, and communicate those to the Product Owner •Show Leadership skills in making thoughtful decisions working with different teams. •Manage relationships with key stakeholders •Working in full pace agile environment and has complete knowledge of agile ceremonies. •Leads acquisition integration projects or other key strategic projects that require significant coordination & changes to application structure. •Proactively manages the end-to-end delivery of engineering work though the engineering team and all dependent organizations •Reports on progress, ensuring dependencies are covered RESPONSIBILITIES INCLUDE: Prioritize multiple tasks effectively and manage multiple client's engagements at one time. Must be able to shift gears quickly and manage many client relationships at once. Help to ensure client cases achieve their intended results. Bring forward recommendations on possible future projects to achieve even greater results and communicate that to the sales team. Extensive experience and demonstrated consistent success in managing complex projects, Working with multiple work-streams and multiple teams/geographies. Experience collaborating with different team members to ideate and design solutions. Ensure deliverables meet internal requirements as well as client expectations. Manage and maintain a collaborative working relationship with internal resources and consistently deliver high-quality services. Ability to lead and facilitate cross-functional teams to achieve project objectives through indirect leadership. Self-motivated individual with ability to engage and influence peers and business partners. Must also present Prototypes/Demos to business users as required. Track and report project status to client and internal delivery and management teams. EXPERIENCE: Must have around 10+ years of experience working in Salesforce echo system. Must have Salesforce Sales Cloud Consultant / Admin experience and certifications. Must have experience working on Marketing Automation tools SFMC and Pardot. Exposure to any other Salesforce clouds like Experience, Revenue & Service is good to have. Exposure working on Salesforce Data Cloud and Einstein GPT/Co-Pilot use cases will have added advantage. Experience working with Content Management tools such as Seismic. Experience working with PSA/Financial Force, Order Management, CPQ tools is a plus. Understanding of system integrations, ETL & BI tools will be an added advantage. Experience in working with Excel spreadsheets, Data loads and create mapping templates. Must have Excellent verbal and written communication skills. Must have experience working in fast-paced and dynamic work-environment. Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: <ul><li>Abide by Mastercard's security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and</li><li>Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.</li></ul> In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges New York City, New York: $143,000 - $228,000 USD

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

Title and Summary
Product Manager - Technical I, Launch Program 2025 - United States

Who is Mastercard?

Mastercard is a global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Make an impact as a Product Manager - Technical I

As an Associate Product Specialist or Product Manager - Technical I, you will have the chance to learn how to develop business cases for new product opportunities, develop scalable customer-centric products, and see those projects through to go-to-market. When joining one of our highly collaborative product teams, you will have the opportunity to build and manage great products. We are looking for passionate and talented professionals who share our vision for developing scalable customer-centric products with agility and excellence.

In this role, you will also participate in the Mastercard Launch program, an 18-month program aimed at entry-level talent, to help you develop skills and gain cross-functional work experience. Launch participants will be assigned to a business unit where you will learn, develop new skills, and gain valuable on-the-job experience.

As an Associate Product Specialist or Product Manager Technical I, you may:

Manage and own tasks across the product life cycle.

Assist in establishing and monitoring progress against key milestones in the development and implementation process.

Work with various product lines and technologies.

Provide competitive landscape, trends, consumer insights, research, and end-to-end program analytics.

Engage with the business and engineering teams to track progress and identify dependencies and risks.

Contribute to inspiring product visions, derived from market and customer needs, and evolving technology trends.

Identify and measure product and business metrics to increase adoption and understand customers’ ongoing needs.

Conduct iterative experiments to identify and prioritize key features for inclusion with product releases and product roadmap.

Develop presentations to be used in sales/partnership meetings.

Define product pricing strategies.

Speak with customers (existing or prospective) to fully understand how Mastercard product will impact their systems and business models.

Assist customers to resolve operational issues that have been escalated.

Project management of strategic initiatives.

Work on potential product areas such as: Analytics, APIs, Artificial Intelligence, Cryptocurrency/Blockchain, Cybersecurity, Loyalty, Marketing, Open Banking, or Payments (e-commerce, in store, etc.).

Projects other Associate Product Specialist and Product Manager - Technical I Launchers have worked on:

Samantha developed a competitive analysis of a business intelligence product to understand market offerings and how Mastercard’s product compared. Her analysis helped the team identify which features to accelerate on their roadmap.

William developed a model framework to define bundled pricing deals combining our Identity Solutions capabilities. His model was leveraged to launch a new pricing bundle with resellers and streamline the sales lifecycle for future deals.

Maria worked with stakeholders and customers to understand the analytics needed for our application, then developed the roadmap for incorporating a 3rd-party data analytics tool into the app experience.

All About You

Currently enrolled senior pursuing bachelor’s/accelerated master's degree graduating in Fall 2024 or Spring 2025.

Strong oral and written communication skills in Spanish and English (very important).

Proficient with Microsoft Office Suite (e.g., Excel, PPT).

High energy level; flexible, adaptive, and strong collaborator.

Well planned, organized & structured to manage time & work effectively.

The base office for this position is the Miami, Florida Mastercard Office.

Application Process

Submit your application.

If eligible, receive invitation for a digital interview; this includes answering pre-recorded interview questions that advance your application.

If recommended to advance, receive invitation for final round interview(s); you will have the opportunity to meet with us virtually to learn more about our business and culture.

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach;

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience, and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full-time (and certain part-time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits, and many more.

#J-18808-Ljbffr

Product Manager Mastercard Jobs

Senior Product Manager Platform Engineering
December 7, 2024

Lead Product Manager Technical
December 2, 2024

Lead Product Manager Technical
November 30, 2024

Product Manager Technical I Launch Program 2025 United States
November 27, 2024

Senior Product Manager Platform Engineering
November 23, 2024

Quick filters

Top companies

Product Manager Mastercard Jobs

Senior Product Manager Platform EngineeringDecember 7, 2024

Lead Product Manager TechnicalDecember 2, 2024

Lead Product Manager TechnicalNovember 30, 2024

Product Manager Technical I Launch Program 2025 United StatesNovember 27, 2024

Senior Product Manager Platform EngineeringNovember 23, 2024