Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic®, Sealy® and Stearns & Foster®. We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy! OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING: Generous Paid Time Off
Competitive Medical, Dental & other wellness programs
Disability and Life Company Paid
Retirement Plan Options
Generous Employee Purchase Discounts
Pay Range: $63,000-$92,000 As a part of the Digital & eCommerce team, the Sr. Product Manager, Digital Support Tools is responsible for managing and optimizing our various platforms that help improve the overall customer journey. As a subject matter expert in use, management, and evolution of these platforms such as Zendesk, they demonstrate the ability to think critically, problem solve, support various communication and technology needs of the business, and have the utmost respect for the need to always deliver a best-in-class customer experience. What You'll Do (Essential Duties and Responsibilities): The Sr. Digital Product Manager will drive the development of scalable, customer-centric solutions within Zendesk and other digital tools by leading platform optimization to deliver a best-in-class customer experience.
Identify and assess new engagement opportunities in close partnership with internal 15+ stakeholders across the organization, focusing on aligning platform capabilities with business objectives, cross-functional process efficiency, and seamless communication across channels such as email, chat, messaging, and social media.
Measure, analyze, report and optimize digital customer engagement performance and suggest solutions to improve the customer satisfaction and retention.
Own, develop and execute product vision, strategy and a clear product roadmap for advancing the customer experience and business objectives.
Lead the development of new features from concept to launch through the entire digital product design life cycle; from analytics to user research, to ideation, to prototyping and readiness planning.
Foster a culture of innovation by regularly assessing tools and workflows to identify opportunities for enhancement, introducing automation where applicable.
Leverage advanced data analytics to uncover patterns, inefficiencies, and actionable insights, driving enhancements in customer engagement and operational processes.
Oversee change management initiatives, ensuring seamless adoption of new tools, features, and workflows through effective communication, training, and support for internal teams.
Proactively identify, triage, and resolve technical challenges, utilizing project management principles to track resolution efforts and assess their impact on the end-user experience.
Monitor system usage and governance, ensuring proper access controls, compliance, and up-to-date configurations to minimize risks.
Mentor and guide team members through training initiatives, feedback sessions, and hands-on support, fostering a high-performance culture.
Serve as a strategic partner to leadership by presenting recommendations on emerging trends, tools, and technologies that can enhance the user experience and scale with business growth.
Perform other duties as assigned.
What You'll Need (Qualifications): BS/BA Degree in related field (marketing, business, communications, UX design, etc.)
3+ years of relevant experience.
Background in coaching, training or managing either in a direct reporting relationship or in a matrixed environment.
Experience with digital platform management (i.e., social media monitoring tools, Zendesk, AI automation tools)
Familiarity with project management tools (e.g., Jira, Asana, Trello) and methodologies such as Agile or Scrum.
Strong communication skills paired with an organized, detail-oriented approach Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic®, Sealy® and Stearns & Foster®. We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy!

OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING:

Generous Paid Time Off
Competitive Medical, Dental & other wellness programs
Disability and Life Company Paid
Retirement Plan Options
Generous Employee Purchase Discounts
Pay Range: $63,000-$92,000

As a part of the Digital & eCommerce team, the Sr. Product Manager, Digital Support Tools is responsible for managing and optimizing our various platforms that help improve the overall customer journey. As a subject matter expert in use, management, and evolution of these platforms such as Zendesk, they demonstrate the ability to think critically, problem solve, support various communication and technology needs of the business, and have the utmost respect for the need to always deliver a best-in-class customer experience.

What You'll Do (Essential Duties and Responsibilities):     The Sr. Digital Product Manager will drive the development of scalable, customer-centric solutions within Zendesk and other digital tools by leading platform optimization to deliver a best-in-class customer experience.
Identify and assess new engagement opportunities in close partnership with internal 15+ stakeholders across the organization, focusing on aligning platform capabilities with business objectives, cross-functional process efficiency, and seamless communication across channels such as email, chat, messaging, and social media.
Measure, analyze, report and optimize digital customer engagement performance and suggest solutions to improve the customer satisfaction and retention.
Own, develop and execute product vision, strategy and a clear product roadmap for advancing the customer experience and business objectives.
Lead the development of new features from concept to launch through the entire digital product design life cycle; from analytics to user research, to ideation, to prototyping and readiness planning.
Foster a culture of innovation by regularly assessing tools and workflows to identify opportunities for enhancement, introducing automation where applicable.
Leverage advanced data analytics to uncover patterns, inefficiencies, and actionable insights, driving enhancements in customer engagement and operational processes.
Oversee change management initiatives, ensuring seamless adoption of new tools, features, and workflows through effective communication, training, and support for internal teams.
Proactively identify, triage, and resolve technical challenges, utilizing project management principles to track resolution efforts and assess their impact on the end-user experience.
Monitor system usage and governance, ensuring proper access controls, compliance, and up-to-date configurations to minimize risks.
Mentor and guide team members through training initiatives, feedback sessions, and hands-on support, fostering a high-performance culture.
Serve as a strategic partner to leadership by presenting recommendations on emerging trends, tools, and technologies that can enhance the user experience and scale with business growth.
Perform other duties as assigned.
What You'll Need (Qualifications):     BS/BA Degree in related field (marketing, business, communications, UX design, etc.)
3+ years of relevant experience.
Background in coaching, training or managing either in a direct reporting relationship or in a matrixed environment.
Experience with digital platform management (i.e., social media monitoring tools, Zendesk, AI automation tools)
Familiarity with project management tools (e.g., Jira, Asana, Trello) and methodologies such as Agile or Scrum.
Strong communication skills paired with an organized, detail-oriented approach

Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic®, Sealy® and Stearns & Foster®. We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy! OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING: <ul><li>Generous Paid Time Off</li><li>Competitive Medical, Dental & other wellness programs</li><li>Disability and Life Company Paid</li><li>Retirement Plan Options</li><li>Generous Employee Purchase Discounts </li></ul> Pay Range: $63,000-$92,000 As a part of the Digital & eCommerce team, the Sr. Product Manager, Digital Support Tools is responsible for managing and optimizing our various platforms that help improve the overall customer journey. As a subject matter expert in use, management, and evolution of these platforms such as Zendesk, they demonstrate the ability to think critically, problem solve, support various communication and technology needs of the business, and have the utmost respect for the need to always deliver a best-in-class customer experience. What You'll Do (Essential Duties and Responsibilities): <ul><li>The Sr. Digital Product Manager will drive the development of scalable, customer-centric solutions within Zendesk and other digital tools by leading platform optimization to deliver a best-in-class customer experience.</li><li>Identify and assess new engagement opportunities in close partnership with internal 15+ stakeholders across the organization, focusing on aligning platform capabilities with business objectives, cross-functional process efficiency, and seamless communication across channels such as email, chat, messaging, and social media.</li><li>Measure, analyze, report and optimize digital customer engagement performance and suggest solutions to improve the customer satisfaction and retention.</li><li>Own, develop and execute product vision, strategy and a clear product roadmap for advancing the customer experience and business objectives. </li><li>Lead the development of new features from concept to launch through the entire digital product design life cycle; from analytics to user research, to ideation, to prototyping and readiness planning. </li></ul><ul><li>Foster a culture of innovation by regularly assessing tools and workflows to identify opportunities for enhancement, introducing automation where applicable. </li><li>Leverage advanced data analytics to uncover patterns, inefficiencies, and actionable insights, driving enhancements in customer engagement and operational processes.</li><li>Oversee change management initiatives, ensuring seamless adoption of new tools, features, and workflows through effective communication, training, and support for internal teams.</li><li>Proactively identify, triage, and resolve technical challenges, utilizing project management principles to track resolution efforts and assess their impact on the end-user experience.</li><li>Monitor system usage and governance, ensuring proper access controls, compliance, and up-to-date configurations to minimize risks.</li><li>Mentor and guide team members through training initiatives, feedback sessions, and hands-on support, fostering a high-performance culture.</li><li>Serve as a strategic partner to leadership by presenting recommendations on emerging trends, tools, and technologies that can enhance the user experience and scale with business growth.</li><li>Perform other duties as assigned.</li></ul> What You'll Need (Qualifications): <ul><li>BS/BA Degree in related field (marketing, business, communications, UX design, etc.)</li><li>3+ years of relevant experience.</li><li>Background in coaching, training or managing either in a direct reporting relationship or in a matrixed environment.</li><li>Experience with digital platform management (i.e., social media monitoring tools, Zendesk, AI automation tools) </li><li>Familiarity with project management tools (e.g., Jira, Asana, Trello) and methodologies such as Agile or Scrum.</li><li>Strong communication skills paired with an organized, detail-oriented approach</li></ul> Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

American Heart Association Senior Product Manager, Fundraising  Location: Lexington, Kentucky (Role posted within several U.S. cities - 2024-14108)
Overview
Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all.
The American Heart Association has an excellent opportunity for a  Sr. Product Manager, Fundraising  (flexible work arrangement available).
As the Sr. Product Manager, Fundraising, you will be instrumental in shaping the future of our products and delivering exceptional value to our customers as you focus on the American School Engagement program, principally Kids Heart Challenge and American Heart Challenge. You will be a strategic leader responsible for defining the product vision and strategy for the associated digital platform capabilities.
Responsibilities
Strategic Leadership for Product Strategy and Vision:  Collaborates with stakeholders to define and maintain the product vision, strategy, and product roadmap.
Product Planning and Roadmapping:  Collaborate with cross-functional teams to create and prioritize product roadmaps.
Product Development and Launch:  Coordinate with teams to monitor end-to-end product development lifecycle.
Performance Tracking and Analytics:  Define key performance indicators (KPIs) to measure product success.
Customer Focus and Relationship Building:  Maintain a deep understanding of customer needs through direct interactions.
Collaboration and Communication:  Foster transparent communication across departments.
Qualifications
Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
5 years of progressive experience in product management.
Strong strategic thinking, problem-solving, and decision-making skills.
Outstanding communication and interpersonal skills.
Data-driven mindset with experience in using analytics.
Familiarity with agile methodologies and product management tools.
Preferred Qualifications
Master's degree or MBA.
Industry knowledge and experience in nonprofits.
Knowledge of CRM and marketing automation tools.
Experience in event-driven businesses.
Compensation  – Expected pay range is $110,000 - $120,000, commensurate with experience.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin, and physical or cognitive abilities.
Posted Date   6 days ago

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Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic®, Sealy® and Stearns & Foster®. We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy! OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING: <ul><li>Generous Paid Time Off</li><li>Competitive Medical, Dental & other wellness programs</li><li>Disability and Life Company Paid</li><li>Retirement Plan Options</li><li>Generous Employee Purchase Discounts </li></ul> Pay Range: $50,000-$71,000 What You'll Do (Essential Duties and Responsibilities): <ul><li>Support the administration and maintenance of digital support tools, focusing on ensuring seamless operations within low/no-code engagement platforms like Zendesk.</li><li>Assist in the creation and management of workflows, triggers, and demand-driven automations to improve customer experience and streamline operational efficiency.</li><li>Collaborate with cross-functional teams to gather feedback, identify improvement opportunities, and implement enhancements in tools and processes.</li><li>Analyze current system workflows and processes, identifying areas for creative improvement and proposing new approaches to address challenges.</li><li>Monitor system health and performance, performing regular checks to ensure optimal system functionality and minimal downtime.</li><li>Participate in the testing of new features, configurations, and system updates to ensure stability and functionality, contributing to a smooth user experience.</li><li>Serve as a platform admin and the primary point of contact for user experience troubleshooting, resolving basic technical issues, escalating more complex issues to senior team members or platform support staff.</li><li>Assist in the preparation of documentation and training materials, supporting internal users in understanding system processes and best practices.</li><li>Track system usage and assist in ensuring proper access controls and up-to-date configurations to reduce risks and maintain compliance.</li><li>Contribute to the improvement of internal team workflows by suggesting enhancements based on system data, user feedback, and observed inefficiencies.</li><li>Build and maintain usage and performance reports, ensuring accurate and actionable insights for stakeholders. Assist managers and supervisors in developing custom reports to track key metrics and drive data-informed decision-making.</li><li>Foster a collaborative environment by working closely with senior administrators and other team members to maintain high standards of service delivery.</li><li>Perform other duties as assigned.</li></ul> What You'll Need (Qualifications): <ul><li>Bachelor's degree from a four-year college (Business, Information Systems, or a related field).</li><li>1-2 years of experience in customer support platforms like Zendesk, Salesforce, or similar systems.</li><li>Basic understanding of system administration, user management, and ticketing systems.</li><li>Willingness to learn new tools and technologies, including process automation and system optimization.</li><li>Strong communication skills, attention to detail, and the ability to follow guidelines and processes.</li><li>Ability to work independently and collaboratively within a team environment.</li><li>Familiarity with project management tools (e.g., Asana, Trello) and basic data analysis skills (e.g., Excel) are a plus.</li><li>A proactive attitude towards problem-solving and continuous improvement.</li></ul> Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Driven by Artificial Intelligence, Xometry [pronounced with a /z/ ] is empowering our customers to build parts that are critical components in next-generation industries from spacecraft and electric vehicles to medical devices and robotics. Our digital marketplace and suite of cloud-based solutions are enabling the long tail of the internet to finally reach the thousands of small- and medium-sized manufacturers in the United States and around the world.
Xometry is a two sided, AI enabled marketplace connecting businesses with optimal manufacturing solutions. Customers ranging from startups to Fortune 100 companies can simply go to Xometry.com, upload a 3D CAD file of a part they need manufactured and receive an instant-quote with the cost and time to make and ship the part. Orders can be checked out right then and there in less than 10 minutes without having to interface with any manufacturer. This technology is unprecedented in an industry where, traditionally, you would reach out and request quotes from several manufacturers taking days if not weeks to get your parts ordered.
Here at Xometry, we are a leading company in On Demand Manufacturing. We are in a hyper-growth phase, with a manufacturing platform that is loved and used by customers around the world. If you're dedicated and ambitious, Xometry is an excellent place to grow your career.

#J-18808-Ljbffr

Driven by Artificial Intelligence, Xometry [pronounced with a /z/ ] is empowering our customers to build parts that are critical components in next-generation industries from spacecraft and electric vehicles to medical devices and robotics. Our digital marketplace and suite of cloud-based solutions are enabling the long tail of the internet to finally reach the thousands of small- and medium-sized manufacturers in the United States and around the world.
Xometry is a two sided, AI enabled marketplace connecting businesses with optimal manufacturing solutions. Customers ranging from startups to Fortune 100 companies can simply go to Xometry.com, upload a 3D CAD file of a part they need manufactured and receive an instant-quote with the cost and time to make and ship the part. Orders can be checked out right then and there in less than 10 minutes without having to interface with any manufacturer. This technology is unprecedented in an industry where, traditionally, you would reach out and request quotes from several manufacturers taking days if not weeks to get your parts ordered.
Here at Xometry, we are a leading company in On Demand Manufacturing. We are in a hyper-growth phase, with a manufacturing platform that is loved and used by customers around the world. If you're dedicated and ambitious, Xometry is an excellent place to grow your career.

#J-18808-Ljbffr

Product Manager Jobs in Lexington, KY

Senior Digital Product Manager Digital Support Tools
December 19, 2024

Senior Digital Product Manager Digital Support Tools
December 18, 2024

Senior Digital Product Manager Digital Support Tools
December 18, 2024

Senior Product Manager Fundraising
December 12, 2024

Digital Product Manager Digital Support Tools
December 9, 2024

Senior Product Manager Quoting Pricing
November 30, 2024

Senior Product Manager
November 30, 2024

Senior Product Manager
November 26, 2024

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Product Manager Jobs in Lexington, KY

Senior Digital Product Manager Digital Support ToolsDecember 19, 2024

Senior Digital Product Manager Digital Support ToolsDecember 18, 2024

Senior Digital Product Manager Digital Support ToolsDecember 18, 2024

Senior Product Manager FundraisingDecember 12, 2024

Digital Product Manager Digital Support ToolsDecember 9, 2024

Senior Product Manager Quoting PricingNovember 30, 2024

Senior Product ManagerNovember 30, 2024

Senior Product ManagerNovember 26, 2024

Quick filters

Top companies

Senior Digital Product Manager Digital Support Tools
December 19, 2024

Senior Digital Product Manager Digital Support Tools
December 18, 2024

Senior Digital Product Manager Digital Support Tools
December 18, 2024

Senior Product Manager Fundraising
December 12, 2024

Digital Product Manager Digital Support Tools
December 9, 2024

Senior Product Manager Quoting Pricing
November 30, 2024

Senior Product Manager
November 30, 2024

Senior Product Manager
November 26, 2024