GEICO is looking for an accomplished, customer-obsessed and results-oriented Senior Product Manager to join our Sales team as we reimagine our Partner Integrations and Partner API strategy.We are looking for candidates who have strong product management leadership experience, proven track record of building and managing teams that build technical products (APIs, Microservices, SDKs etc.), and a clear record of building strong relationships with business partners. Successful candidates will also have customer empathy, strong execution skills, and a track record of building and leading multiple high-performing sprint teams.This position is preferably a hybrid role, however, exceptional remote candidates will be considered.Hybrid locations include: Washington, DC, Fredericksburg, VA, San Jose/San Francisco, CA, and Seattle, WAIn this position, you will be a single-threaded owner who works with Technology, Design, and Business teams to operate and reimagine GEICO's partner-centric technology products. These include our APIs, microservices, and SDKs that enable GEICO's business with other insurance carriers and sales partners.In this role, you will be accountable for:* Leading multiple high-performing sprint teams that balance a portfolio of products and capabilities focused on partner integrations* Increasing sales in partner-owned placements by optimizing the customer experience* Increasing the number of partners who offer GEICO's products in their channel by offering best-in-class technical products that allow us to integrate quickly (ex. APIs, microservices, SDKs, etc.)* Building technical products that are scalable and adaptive to changing partner needs and market conditions so that we can offer more products, in more placements, to more prospects* Promoting and identifying effective ways of working and managing talent to drive sustainable results* Inspiring all levels of the company with a compelling product vision that is backed in data and focused on driving continuous value for customers and our business* Rolling up your sleeves. You will at times need to lean in and support new teams and new ways of working with internal and external partners* Reporting on success, risks, and missteps, using data, relationships and context to move the ball forward* Influencing organizational change through proper scoping, process improvement, and positive team dynamics.* Diving into the details, writing requirements and leading cross-functional teams to deliver scalable solutions and business results through APIs, services, partner integrations and other modern architectural solutionsThe ideal candidate is excellent at:* Representing Product at all levels of the organization, building partnerships, and crafting an inspirational product vision that drives value for GEICO customers, associates and partners* Assessing and decomposing a big market opportunity into a product/technology vision and then turning that into bite-size milestones focused on delivering iterative value. Artifacts include Vision, Strategy, Roadmap, Experimentation Plans, GTM plans, and ability to de-compose into Epics and Features* Building and leading multiple high-performing teams that are cross-functional; coaching skills are a must. Excellent candidates have led initiatives that involve multiple sprint teams, hosted cross-team planning with business, product, design and tech, and understand how to work in a matrixed org with dependencies and competing goals* Overseeing product/feature/capability rollout plans* Partnering with Technology leaders to influence end-state architecture and drive secure, resilient, performant, and scalable product solutions that solve material customer and business problems* Leveraging data/running experiments/ensuring instrumentation to drive roadmap decisions, celebrate wins, and communicate impact to stakeholders* Demonstrating a strong bias for action, partnership, and influence ability. This includes driving prioritization and feature requirement to capabilities teams as well as driving trade-off discussions and decision-making with technical experts and business stakeholders* Synthesizing business, market, and platform data to identify opportunities, size them, and turn insights into contributions to strategic Vision, roadmap, and requirements.* Creating and using compelling, informative artifacts to influence stakeholders and communicate progress to stakeholders (ex. Vision, Roadmaps, Features/Epics, Progress Updates, etc.)* Knowledge in Underwriting, Rating, and Insurance Product Offerings (i.e., Modeling, Telematics, Product Definition) is a plusBasic Qualifications:* 5+ years experience in product leadership positions with proven record of accomplishment* 5+ years in Agile product management* 5+ years of experience creating Consumer or Associate facing products* 4+ years managing all aspects of a product feature throughout its lifecycle from concept to delivery* 3+ years leading, mentoring, and coaching product manager* Bachelor's DegreePreferred Qualifications:* High sense of accountability and strong problem-solving skills* Experience using quantitative and qualitative data to inform design decisions and drive change* Passion for coaching and mentorship* Excellent written and verbal communication skills* Strong interpersonal and collaborative skills to influence across the organization* Insurance industry experience preferable, not required* Agile certifications preferred (i.e., SAFe, Scrum Alliance, Scrum.Org, ICAgile)Annual Salary$143,000.00 - $224,000.00The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.At this time, GEICO will not sponsor a new applicant for employment authorization for this position.Benefits:As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:* Premier Medical, Dental and Vision Insurance with no waiting period* Paid Vacation, Sick and Parental Leave* 401(k) Plan* Tuition Reimbursement* Paid Training and Licensures* Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Looking for an opportunity to make a meaningful impact, come join GEICO in its transformation to be the disruptor and guide our next step in the stage of growth, be customer obsessed and results oriented. This position is a hybrid role with locations Product Manager, Sales, Manager, Product Management, Product, Senior, Technology

GEICO is looking for an accomplished, customer obsessed, and results oriented Senior Product Manager to lead the evolution of our customer service platform. This role is a unique blend of technical expertise, strategic business alignment, and innovative leadership. You will be at the heart of reimagining GEICO's customer service experience, ensuring that our solutions on the Amazon Connect platform are not just aligned with our business strategy, but are also driving value in a tangible and measurable way through clear OKRs and KPIs.In this dynamic role, you'll be key to driving GEICO's digital transformation by being part of a growing Product Organization working in cross-functional teams to implement cutting edge technologies, foster a culture of innovation, and ensure seamless integration of digital solutions across the organization.This position is a hybrid role, and it is required to be on-site 3 days a week at one of the following locations:* Washington, DC* San Jose/San Francisco, CA* Fredericksburg/ Richmond, VA* Seattle, WAKey Responsibilities:* Strategic Partnership with Business Leaders: Forge strong relationships with business leaders to ensure our Amazon Connect solutions are aligned with GEICO's strategic objectives.* Innovation and Collaboration: Collaborate extensively with engineering teams and business units to innovate and enhance the contact center experience for associates and customers, utilizing the Amazon Connect platform.* Performance Measurement and Optimization: Implement and monitor OKRs and KPIs to measure the effectiveness of the platform and drive continuous improvement in delivering customer service.* Product Lifecycle Management: Lead the full lifecycle of the product, from concept through implementation, focusing on delivering strategic, user-focused solutions.* Customer-Centric Approach: Understand customer needs and market trends, gathering feedback to drive product improvements and innovations.* Roadmap Planning: Define and prioritize feature development, enhancements, and integrations to create a roadmap that meets the evolving needs of our business and customers.* Data-Driven Decision-Making: Utilize customer service analytics to inform decision-making, ensuring alignment with business goals and customer needs.Basic Qualifications:* Bachelor's degree in Computer Science, Business Administration, or related field* At least 5 years' experience in Technical Product Management dedicated to managing customer-facing technology solutions* At least 5 years of experience managing all aspects of a product feature throughout its lifecycle from concept to delivery* At least 2 years' experience in Amazon Connect, cloud infrastructure, machine learning, and related service platforms, with the ability to harness these technologies in line with GEICO's strategic goalsPreferred Qualifications:* Master's Degree in Computer Science, Business Administration, or related field* Proven track record of aligning product management with business strategies and delivering measurable results* Exceptional leadership, communication, and collaboration skills; adept in managing diverse teams and stakeholders* Experience working with customer service agents and platforms* High sense of accountability and strong problem-solving skillsAnnual Salary$128,000.00 - $224,000.00The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.At this time, GEICO will not sponsor a new applicant for employment authorization for this position.Benefits:As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:* Premier Medical, Dental and Vision Insurance with no waiting period* Paid Vacation, Sick and Parental Leave* 401(k) Plan* Tuition Reimbursement* Paid Training and Licensures* Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

GEICO is looking for an accomplished, customer obsessed, and results oriented Senior Product Manager to lead the evolution of our customer service platform. This role is a unique blend of technical expertise, strategic business alignment, and innovat Product Manager, Manager, Product Management, Computer Science, Customer Service, Product, Technology, Insurance

GEICO is looking for an accomplished, customer obsessed, and results oriented Senior Product Manager to join GEICO's Billing Product team.As Sr. Product Manager, you will work cross-functionally to help define and deliver the billing roadmap from conception to launch. You will break down complex problems into steps that drive product development. You will support cross-functional teams focused on improving the customer experience, modernizing our experience and platforms, and leapfrogging the competition to grow and maintain market share.About This RoleIf selected, you will be part of the GEICO product billing team and responsible for working collaboratively with design and engineering partners to help deliver our billing roadmap. You will define product requirements for billing solutions, while also coordinating/communicating between different workstreams. The ideal candidate will be comfortable rolling up their sleeves to do the work, while also influencing organizational change through proper scoping, process improvement, and positive team dynamics.This position is a hybrid role, and it is required to be on-site 3 days a week at one of the following locations:* Chevy Chase, MD/Washington, DC* Fredericksburg, VA* Indianapolis, IN* San Francisco, CA* Chicago, IL* Seattle, WA* New York, NY* Dallas, TX* Richmond, VAThe ideal candidate is excellent at:* Leading cross-functional teams that drive results during product discovery and product delivery.* Leading product requirement discovery, definition and through launch partnering closely with user research, design and engineering partners.* Owning and prioritizing the long-term (6+ months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to your team will be successful.* Leveraging modern architecture & great design to identify problem-solution fit.* Evaluating trade-offs and negotiating requirements.* Creating and using compelling, informative artifacts to influence stakeholders (ex. Vision, Roadmaps, Features/Epics, Progress Updates, etc.).* Understanding of current and future state architecture.* Identifying and measuring KPIs (Key Performance Indicators), with an eye to adjusting and refining your roadmap as the data dictates.* Having an end-to-end understanding of features and how they fit into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business.* Running experiments in an enterprise A/B testing & experimentation framework on complex web & mobile applications.* Running experiments in an enterprise A/B testing & experimentation framework on complex web & mobile applications.Basic Qualifications:* Bachelor's Degree* At least 5 years of experience in Product Management* At least 5 years of experience translating features into consumer or associate facing products* At least 5 years managing all aspects of a product feature throughout its lifecycle from concept to delivery* At least 5 years leading cross-functional teams that drive results during product discovery and product delivery* At least 3 years of experience building and shipping technical products* At least 1 year billing or payments industry experiencePreferred Qualifications:* Experience driving product vision, go-to-market strategy, and design discussions* Experience managing day-to-day technical and design direction* Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance, or Marketing* Ability to influence multiple stakeholders without direct authority* Excellent written and verbal communication skills* Insurance or fintech industry experience preferred* Sense of accountability and strong problem-solving skillsAnnual Salary$128,000.00 - $224,000.00The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.At this time, GEICO will not sponsor a new applicant for employment authorization for this position.Benefits:As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:* Premier Medical, Dental and Vision Insurance with no waiting period* Paid Vacation, Sick and Parental Leave* 401(k) Plan* Tuition Reimbursement* Paid Training and Licensures* Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

GEICO is looking for an accomplished, customer obsessed, and results oriented Senior Product Manager to lead the evolution of our customer service platform. This role is a unique blend of technical expertise, strategic business alignment, and innovative leadership. You will be at the heart of reimagining GEICO's customer service experience, ensuring that our solutions on the Amazon Connect platform are not just aligned with our business strategy, but are also driving value in a tangible and measurable way through clear OKRs and KPIs. In this dynamic role, you'll be key to driving GEICO's digital transformation by being part of a growing Product Organization working in cross-functional teams to implement cutting edge technologies, foster a culture of innovation, and ensure seamless integration of digital solutions across the organization. This position is a hybrid role, and it is required to be on-site 3 days a week at one of the following locations: <ul> <li>Washington, DC </li><li>San Jose/San Francisco, CA </li><li>Fredericksburg/ Richmond, VA </li><li>Seattle, WA </li></ul>Key Responsibilities: <ul> <li>Strategic Partnership with Business Leaders: Forge strong relationships with business leaders to ensure our Amazon Connect solutions are aligned with GEICO's strategic objectives. </li><li>Innovation and Collaboration: Collaborate extensively with engineering teams and business units to innovate and enhance the contact center experience for associates and customers, utilizing the Amazon Connect platform. </li><li>Performance Measurement and Optimization: Implement and monitor OKRs and KPIs to measure the effectiveness of the platform and drive continuous improvement in delivering customer service. </li><li>Product Lifecycle Management: Lead the full lifecycle of the product, from concept through implementation, focusing on delivering strategic, user-focused solutions. </li><li>Customer-Centric Approach: Understand customer needs and market trends, gathering feedback to drive product improvements and innovations. </li><li>Roadmap Planning: Define and prioritize feature development, enhancements, and integrations to create a roadmap that meets the evolving needs of our business and customers. </li><li>Data-Driven Decision-Making: Utilize customer service analytics to inform decision-making, ensuring alignment with business goals and customer needs. </li></ul>Basic Qualifications: <ul> <li>Bachelor's degree in Computer Science, Business Administration, or related field </li><li>At least 5 years' experience in Technical Product Management dedicated to managing customer-facing technology solutions </li><li>At least 5 years of experience managing all aspects of a product feature throughout its lifecycle from concept to delivery </li><li>At least 2 years' experience in Amazon Connect, cloud infrastructure, machine learning, and related service platforms, with the ability to harness these technologies in line with GEICO's strategic goals </li></ul>Preferred Qualifications: <ul> <li>Master's Degree in Computer Science, Business Administration, or related field </li><li>Proven track record of aligning product management with business strategies and delivering measurable results </li><li>Exceptional leadership, communication, and collaboration skills; adept in managing diverse teams and stakeholders </li><li>Experience working with customer service agents and platforms </li><li>High sense of accountability and strong problem-solving skills </li></ul>Annual Salary $128,000.00 - $224,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. Benefits: As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including: <ul> <li>Premier Medical, Dental and Vision Insurance with no waiting period** </li><li>Paid Vacation, Sick and Parental Leave </li><li>401(k) Plan </li><li>Tuition Reimbursement </li><li>Paid Training and Licensures </li></ul> *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. **Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Product Manager Jobs in Fredericksburg, VA

Senior Product Manager Partner Integrations
November 12, 2024

Mobilair Product Manager
November 10, 2024

Senior Product Manager Sales
October 31, 2024

Senior Product Manager Sales
October 30, 2024

Sr Product Manager Amazon Connect
October 27, 2024

Sr Product Manager Amazon Connect
October 27, 2024

Senior Product Manager Billing
October 26, 2024

Sr Product Manager Amazon Connect
October 26, 2024

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Product Manager Jobs in Fredericksburg, VA

Senior Product Manager Partner IntegrationsNovember 12, 2024

Mobilair Product ManagerNovember 10, 2024

Senior Product Manager SalesOctober 31, 2024

Senior Product Manager SalesOctober 30, 2024

Sr Product Manager Amazon ConnectOctober 27, 2024

Sr Product Manager Amazon ConnectOctober 27, 2024

Senior Product Manager BillingOctober 26, 2024

Sr Product Manager Amazon ConnectOctober 26, 2024

Quick filters

Top companies

Senior Product Manager Partner Integrations
November 12, 2024

Mobilair Product Manager
November 10, 2024

Senior Product Manager Sales
October 31, 2024

Senior Product Manager Sales
October 30, 2024

Sr Product Manager Amazon Connect
October 27, 2024

Sr Product Manager Amazon Connect
October 27, 2024

Senior Product Manager Billing
October 26, 2024

Sr Product Manager Amazon Connect
October 26, 2024