Overview: The Liquidity Solutions Commercial Product Manager III will play an important role in modernizing the core deposit infrastructure at the bank, will help launch new features and capabilities, support on-going maintenance and enhancements, and support business readiness of new launches. The successful candidate will be responsible for executing the product roadmap as well as assist in delivering relevant and well-designed solutions to our clients and stakeholders. The role will drive the platform’s continuous growth and infrastructure build-out through a data-driven, client-focused and solution-based approach. This role is expected to exercise creativity, critical thinking, relationship building, analytics, and collaboration to solve client problems. This position is expected to work independently with limited oversight and be responsible for making crucial decisions that impact business success. Responsibilities: Responsibilities• Lead agile product development team based in India to deliver technical product enhancements for a core commercial deposit banking system. • Partner with key vendors on system capabilities and pain points. Lead agile team through core system upgrades and integration efforts.• Manage development work from concept, to design, to technical implementation. • Design, document, and communicate the approach for data driven integrations. • Provide solutions across technology platforms, system integrations, and customer data and analytics.• Gather and translate business requirements into documented user stories to support development activities. Prioritize and manage the agile backlog in Jira. • Coordinate with multiple stakeholders, to manage system dependencies and ensure seamless operational impact as processes change. This includes working with other Product Managers, Operations, Technology, Program Management, Architecture and other teams and partners. • Manage agile product development processes, routines and ceremonies. Coach others about agile product development methodology.• Communicate with key stakeholders, leaders and management to ensure they are aligned, and their expectations are reflected within the project/product.• Collaborate with business leads on business rollout activities, including process development, training and go-to-market strategy. • Act as system SME to support business stakeholders. • Collaborate with Product leads and Technology to provide inputs into the Liquidity Solutions roadmap. • Participate in business case development supporting proposals for new or enhanced Liquidity products and system enhancements. • Align to the North Star core banking strategy and vision and ensure adherence to SDLC governance.Skills• Excellent communication (verbal, written)• Comfortable presenting to all levels of the organization• Structured problem solving and critical thinking• Possess attention to detail and sense of ownership• Roadmap development and management • Proactive mentality toward learning and growing• Ability to collaborate with multiple stakeholders• Strong technical knowledge, project management and agile skills• Expertise supporting Oracle Flexcube commercial banking system is preferred Qualifications: Basic Qualifications: Bachelor's Degree and 2 years of experience in OR High School Diploma or GED and 6 years of experience.5+ years of Product Management or experience supporting Product teams, preferably in Commercial Banking/Financial Services3+ years of direct knowledge and experience with Banking and Liquidity productsPreferred Qualifiactions:- Bachelor's Degree in Computer Science, Engineering, Business or Management or other quantitative major that requires structured problem solving preferred, or (HS or GED with 4 additional years of relevant experience)- Proven ability to build relationships and work effectively in cross-functional teams across geographies and various levels in the organization.- Strong analytical and strategic thinking ability- Strong understanding and working experience with design-thinking best practices to deliver industry-defining digital products and experiences.- Knowledge of Agile routines and experience leading in an Agile environment. Agile certification preferred. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.

Overview
This is a remote role that may be hired in several markets across the United States. The Domestic Payables Product Manager will lead one or more cross-functional teams to drive stability and security, new enhancements, and evolution of the Payables Products to deliver operational efficiencies, improve client and associate experience, and support regulatory compliance. The Domestic Payables Product suite includes Fraud Control Services (PosPay and ACH PosPay), Check Print, and Controlled Disbursement Account. The product manager will elicit, refine and prioritize client and associate needs in order to set the vision and strategic roadmap for each Payables product. The product manager will work with Technology, Risk, Finance, Legal and Compliance teams to ensure a low risk and compliant environment, achieve operational efficiency and drive product profitability.
Responsibilities
Maintain necessary documentation for Payables Products, e.g. Standards, Product Sheets, etc.
Partner with sales and client relationship teams to understand client pain points and business challenges to drive product enhancements via internal processes, e.g. business case development, product roadmap maintenance, risk remediation.
Research and understand trends in payments industry to incorporate new capabilities and offer an efficient client and associate experience.
Partner with Risk and Compliance to satisfy tasks, audits and assessments required by a LFI as determined by Enterprise policies and procedures.
As the Business Owner for the relationship with the Payables product vendors, serve as primary POC and influence vendor's product roadmap.
Knowledge:
Money Movement products, including U.S. Domestic clearing and settlement systems, particularly checks.
Accounts Payable routines and key metrics for large corporates and mid-market clients.
Product management and product ownership expertise and experience.
Financial services experience.
Financial product management experience.
Regulatory environment for Checks.
Vendor management.
Skills/Competencies:
Excellent written and verbal skills.
MS Office suite.
Develop business cases.
Roadmap development and management.
Product and platform vision and strategy management.
Presentation and executive communication skills.
Product P&L management.
Ability to work independently.
Cross-functional team leadership.
Data analysis.
Accountability.
Collaboration.
Flexibility.
End-to-end thinking.
Risk mindset.
Qualifications
Basic Qualifications:
Bachelor's Degree with 5+ years of Banking or Financial Services OR HS Diploma/GED with 9+ years of Banking or Financial Services.
5+ years in Product Management.
Preferred Qualifications:
MBA.
This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
If hired in NY or CA, the base pay for this position is generally between $149,755.00 and $202,609.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here:  https://jobs.firstcitizens.com/benefits

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Overview: This is a remote role that may only be hired in the following locations: AL, AR, CT, DE, IA, ID, IN, KS, KY, LA, ME, MN, MS, NC, NE, OH, OK, PA, RI, SC, SD, VA, VT, WV This position resides within the Customer Experience group at First Citizens Bank. This position is responsible to support the enterprise by providing customer research and insights to improve the overall customer experience and revenue for the organization. This position is responsible for the profitability and growth of new and existing business products. Develops methodologies, collects, and analyzes customer feedback, including quantitative and qualitative analyses, and tracks market trends to facilitate development of a profitable product. Coordinates all stages of insights development from conception to implementation. Suggests enhancements, monitors customer experience, and ensures compliance with best practices. Responsibilities: <ul> <li>Collaborate on Voice of the Customer (VOC) strategy for the bank. <ul><li>Help build the VOC program for the bank in partnership with key stakeholders across the enterprise to ensure VOC complements and is in alignment with division goals. </li><li>Proactively offer improvements and development ideas for the legacy VOC programs </li><li>Advocate for early engagement, providing the VOC Team with a seat at the table at the beginning of product/project development to ensure a coordinated business strategy. </li></ul> </li><li>Lead and Manage VOC projects to track customer experience through all stages of the customer journey. <ul><li>Understand customer journey touchpoints from the stakeholder perspective </li><li>Plan & Design new VOC programs and projects </li><li>Create and manage project plans </li><li>Monitor current and recurring project progress </li><li>Develop insightful reports and presentations with stories behind the data; incorporate operational and financial data for a more holistic picture </li></ul> </li><li>Market Research <ul><li>Collaborate on research projects for competitive evaluation (product, experience, value proposition, research for PR/marketing, etc.) </li></ul> </li></ul> Qualifications: Bachelor's Degree and 6 years of experience in Product Management -OR- High School Diploma or GED and 10 years of experience in Product Management Additional Required Qualifications: <ul> <li>Practical experience in Voice of the Customer (VOC), customer experience programs and research methods </li><li>Hands-on, extensive experience with data analysis and data visualization using Excel (Access), SAS, Tableau, and/or other data analysis tools for research, </li><li>Hands-on experience with a survey software (Qualtrics experts preferred) </li><li>Strong communication and presentation skills, including building proposals, project plans, business cases and insightful reports with stories (not data dumps) </li><li>Strong analytical skills and drive for results. </li></ul> Preferred: <ul> <li>Multiple database experience (e.g., joining SQL databases, financial databases, building Tableau dashboards/design skills) </li><li>Leading CX/VOC projects across various units in a matrix organization </li></ul> If hired in North Carolina, the base pay for this position is generally between $96,341 and $118,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits

Overview "This is a remote role that may be hired in several markets across the United States." The Domestic Payables Product Manager will lead one or more cross-functional teams to drive stability and security, new enhancements, and evolution of the Payables Products to deliver operational efficiencies, improve client and associate experience, and support regulatory compliance. The Domestic Payables Product suite includes Fraud Control Services (PosPay and ACH PosPay), Check Print, and Controlled Disbursement Account. The product manager will elicit, refine and prioritize client and associate needs in order to set the vision and strategic roadmap for each Payables product. The product manager will work with Technology, Risk, Finance, Legal and Compliance teams to ensure a low risk and compliant environment, achieve operational efficiency and drive product profitability. Responsibilities -Maintain necessary documentation for Payables Products, e.g. Standards, Product Sheets, etc. -Partner with sales and client relationship teams to understand client pain points and business challenges to drive product enhancements via internal processes, e.g. business case development, product roadmap maintenance, risk remediation -Research and understand trends in payments industry to incorporate new capabilities and offer an efficient client and associate experience. -Partner with Risk and Compliance to satisfy tasks, audits and assessments required by a LFI as determined by Enterprise policies and procedures. -As the Business Owner for the relationship with the Payables product vendors, serve as primary POC and influence vendor's product roadmap Knowledge: -Money Movement products, including U.S. Domestic clearing and settlement systems, particularly checks -Accounts Payable routines and key metrics for large corporates and mid-market clients -Product management and product ownership expertise and experience -Financial services experience -Financial product management experience -Regulatory environment for Checks -Vendor management Skills/Competicies: -Excellent written and verbal skills -MS Office suite -Develop business cases -Roadmap development and management -Product and platform vision and strategy management -Presentation and executive communication skills -Product P&L management -Ability to work independently -Cross-functional team leadership -Data analysis -Accountability -Collaboration -Flexibility -End-to-end thinking -Risk mindset Qualifications Basic Qualifications: -Bacheors Degree with 5 years of Bnking or Financial Services OR HS Diploma/GED with 9 years of Bnking or Financial Services -5 years in Product Management Preferred Qualifications: -MBA This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in NY or CA, the base pay for this position is generally between $149,755.00 and $202, 609.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20 hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits

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Product Manager First citizens bank Jobs

Commercial Product Manager Iii Oracle FlexcubeDecember 2, 2024

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