Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
The Opportunity:
You will fill a critical role in our Clinicals team within our Product Management organization where you will drive product design, development and deployment of workflows and services related to our electronic health record product. You will do so in an exciting, collaborative and fast-paced environment driven by a desire to enable more efficient and effective care. In this role, you will work closely with multidisciplinary team members to drive execution of high-quality solutions to complex problems that delight users and deliver business results.
Position Summary:
The  Product Manager  is responsible for one product area within their overarching athenaClinicals Product’s portfolio; specifically, this role is focusing on identifying and implementing enhancements to clinical ordering and services workflows that will improve efficiency and increase satisfaction. In this role, you will have a deep understanding the market and customer, contributing to a product vision, developing business cases, ensuring a product or set of product features meets business requirements and driving the creation and delivery of the product. This position will work daily within scrum teams defining and writing user stories, prioritizing product backlogs, and making trade off decisions between scope and schedule.
This is a hybrid role with the expectation to be in the Boston office one day a week.
The Team:  Our Services & Task zone is a passionate group of Product Management, Engineering, UX, Analytic and Patient Safety professionals. We collaborate to deliver an efficient, tailored, and intuitive experience for our healthcare providers so they can deliver high quality patient care.
Responsibilities:
Drive ongoing backlog allocations and prioritization of customer jobs to solve within area of responsibility
Define epics and user stories, clearly articulating business requirements for the problems we’re trying to solve - including UX/CX/Support requirements
Understand the market opportunity via user needs, market forces and applicable business models; with regards to what would best serve our clients today as well as in the future
Identify and track metrics and success criteria to create transparency and visibility to program success and opportunities for improvement – Requesting analyses to inform backlog
Partner with Product Management leaders to be the voice of product decisions within the organization
Represent the customer for assigned product area, demonstrating responsibility for end-to-end customer journey and touchpoints
Assist Product Management leaders in identifying business opportunities that will drive product success (including pricing and/or build/buy decisions)
Cross-Functional Coordination and Stakeholder Management:
Serve as Product Owner for scrum teams covering assigned product area
Help to remove obstacles to effective and efficient product delivery from scrum teams
Support feature rollouts through alpha, beta and general availability by collaborating with customer-facing teams, analyzing feature impact, and preparing communications
Establish effective relationships with key stakeholders across athena in order to streamline processes of gathering ideas/inputs that improve product decisions
Partner with Product Management leaders to drive portfolio and product strategy
Act as accountable party for the portfolio and product strategy of assigned product area, via product roadmaps
Provide input to PRSM/portfolio planning process for assigned product area
Collaborate with others to develop expertise in market and competition for your services; understanding what's next and when to stay the course
Engage with Sales, AM, Product Marketing, and other internal partner teams as needed to determine best ways to communicate product to customers; and to assist Product Management leadership with service descriptions
Contribute to the development of overall product management team by lending your knowledge and experience to teach others what you know
Travel requirements: 10%-15%
Typical Qualifications:
Bachelor’s Degree or equivalent combination of education, training, and experience is required
Understanding of healthcare / health IT environment preferred
5+ years of overall professional experience; 2-4 years of formal product management experience or related experience driving results cross-functionally
Agile experience or certification a plus
Experience working with stakeholders in a business environment across global cross-functional groups
Technical understanding (mobile, SaaS, data) – ability to gut check technical feasibility and timelines and remove technical development barriers
Experience bringing products to market
Understanding of product management best practices, including agile development environments
Demonstrated success at driving innovative results in a fast-paced environment and managing simultaneously competing priorities using analytic and quantitative capabilities
Excellent verbal and written communication skills; ability to explain your positioning to stakeholders throughout the company in an effective way

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Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Product Manager, Platform – Integration Platform
We are looking for a Product Manager to join our Payer solutions team within the Integration Platform zone in Platform Services, where we are working to build products that facilitate seamless data exchange and collaboration between payer and provider organizations. This is an essential role that gives you the opportunity to drive and execute the product roadmap and execution of our Value Based Care strategy. You will do so in an exciting environment driven by a desire to enable more efficient and effective healthcare.
The Opportunity:
In this role, you will play a crucial part in healthcare by automating and standardizing the exchange of patient’s Admission Discharge Transfer (ADT) notifications. This will help alleviate administrative burdens for healthcare providers and insurers, leading to reduced workload, improved care coordination, and enhanced patient safety for providers, while enabling streamlined claims processing, improved compliance, and better resource management for payers. You will collaborate with internal product teams, engineers, and clients to develop innovative solutions that enhance interoperability, improve patient outcomes, and ensure compliance with industry standards, all while supporting our evolving API-first technology approach.
You will engage daily with scrum teams to define epics, prioritize the product backlog, and make trade-off decisions regarding scope and schedule.
Enough about us, let’s talk about you!
You are an outcome-oriented Product Manager with experience in healthcare IT interoperability space.

You have experience collaborating with clients, business teams, and internal teams as stakeholders.

You have demonstrated success at building a long-term roadmap and driving results in a fast-paced environment where you must manage competing priorities.

You have experience working with colleagues to broaden or narrow the scope of a problem to enable action and create manageable efforts.

You have demonstrated the ability to propose the most appropriate approach for the need at hand, and you can quickly pivot if this approach fails.

You see the value in proactively making recommendations for ongoing support and enhancements (updates, self-service).

You are interested in industry developments and trends, such as the data interoperability implications of the 21st Century Cures Act and HL7 FHIR standards.

Prior experience at a Healthcare payer organization is a big plus.

The Team:  The Integration Platform zone drives growth and creates meaningful insight from diverse data sources by enabling scaled global integrations. We consider the role of the Integration Platform team to be a critical strategic function in enabling a connected healthcare system.
Job Responsibilities:
Become a subject matter expert in customer, technology, and regulatory requirements related to healthcare data ingestion and transformation for a range of VBC use cases.

Contribute to a product vision, develop business cases, ensure a product (or set of product features) meets business requirements, and drive the creation and delivery of the product.

Define epics and user stories - clearly articulating business requirements for the problems we’re trying to solve, including UX and support requirements with a strong focus on outcomes.

Drive ongoing backlog allocations and prioritization of opportunities.

Foster an API-first mentality and execution approach across our organization.

Collaborate with teams across geo locations and time zones.

Typical Qualifications:
6+ years of product management or engineering experience.

Experience working with stakeholders in a business environment across cross-functional groups.

Understanding of product management best practices, including agile development environments.

Experience in Healthcare integration standards – FHIR, HL7 CCD is ideal.

Ability to understand and engage on highly technical details of a problem – you should be able to hold your own as a technical SME with architects and engineering stakeholders.

Ability to use data and numbers for crucial decision making.

About athenahealth:
Here’s our vision:  To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From a historic 19th-century arsenal to a converted landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature:  We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture:  Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at  taoperations@athenahealth.com  for assistance.
Equal Opportunity

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Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are looking for a  Product Manager  who will fill a critical role on our product management team where you will drive product design and deployment of product services for our clients. You will do so in an exciting environment driven by a desire to enable more efficient and effective care.
Job Summary:
The Product Manager is responsible for the Artificial Intelligence (AI) function within a product subdivision. The role is responsible for the successful development and execution of the AI product portfolio and corresponding roadmap, ensuring alignment to the subdivision’s overarching roadmap. This includes working closely with Product Management, Engineering, User Experience and Analytics leaders within the sub-division. As the Product Manager, you will be tasked with developing data-driven business cases and corresponding OKRs, influencing stakeholders to allocate resources for integration, grooming actionable backlogs for Engineering, working with scrum team(s) to execute against the backlog, assessing vendor partnership opportunities, and prioritizing in conjunction with overall subdivision leadership.
This specific role is for the Product Manager within athenaCollector Product’s portfolio. You will focus on rethinking and redesigning workflows throughout the medical revenue cycle to help healthcare providers utilize AI for faster and more accurate reimbursement from medical insurance, allowing them to concentrate more on patient care and less on administrative tasks.
Key Responsibilities:
Define, iterate, and gain alignment on the strategic vision, portfolio, and roadmap for the subdivision’s AI product offering
Collaborate across division, subdivisions, and disciplines to influence thought leaders towards utilizing AI within the business space they manage
Partner with zone leaders to develop data-driven business cases, align integration plans with their roadmaps, and craft both strategic and tactical OKRs, ensuring the successful delivery and impact of product investments
Serves as Product Owner for scrum teams covering assigned product area(s)
Engage with AI Engineering Managers and Leads to prioritize and allocate scrum teams while maintaining a backlog of below-the-line opportunities
Develop rapport with Analytics leads, ensuring alignment in terms of data needs to support future and ongoing projects
Research AI market trends and assess vendor partnership opportunities, with a focus on utilizing Generative and Agentic AI to deliver value
Influence leadership to invest in AI resources by providing data-backed opportunity assessments within a clear backlog of unstaffed projects
Qualifications:
Bachelor’s Degree or equivalent combination of education, training, and experience is required
Understanding of healthcare / health IT environment preferred
4+ years relevant product management experience
Understanding of product management best practices, including agile development environments; Agile certification a plus
Understanding in the discipline of Generative and Agentic AI technologies preferred
Demonstrated success at driving innovation in a dynamic environment
Excellent verbal and written communication skills

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Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
The Product Manager, Data Science is responsible for the Data Science function within a product subdivision, reporting into the Analytics & AI product subdivision lead. The role is responsible for the successful development and execution of the Data Science product portfolio and corresponding roadmap, ensuring alignment to the subdivision’s overarching roadmap. This includes working closely with Product Management, Engineering, User Experience, Analytics and Data Science leaders within Analytics & AI. As the Product Manager you will be tasked with developing data-driven business cases and corresponding OKRs, influencing stakeholders to allocate resources for model integration, grooming actionable backlogs for Engineering, assessing vendor partnership opportunities, and prioritizing in conjunction with overall subdivision leadership.
This specific role is for the Product Manager, Data Science within athenaClinicals Product’s portfolio. The team is passionate and collaborates to deliver an efficient, tailored, and intuitive experience for our healthcare providers so they can deliver high quality patient care. You will become a clinical workflow expert, able to fluently discuss provider efficiency, automated decision support and all aspects of machine learning capabilities with all levels of stakeholder, from Product Vice Presidents to the singular scrum team. You are the ideal candidate if you get excited by utilizing technology to solve complex business problems, enjoy brainstorming with diverse stakeholders, and always use data to drive your decision-making.
Responsibilities include but are not limited to:
Define, iterate, and gain alignment on the strategic vision, portfolio, and roadmap for the subdivision’s Data Science product offering.

Collaborate across division, subdivisions, and disciplines to influence thought leaders towards utilizing ML models within the business space they manage.

Partner with zone leaders to develop data-driven business cases, align integration plans with their roadmaps, and craft both strategic and tactical OKRs, ensuring the successful delivery and impact of product investments.

Engage with Data Science Engineering Managers and Leads to prioritize and allocate scrum teams while maintaining a backlog of below-the-line opportunities.

Develop rapport with Analytics leads, ensuring alignment in terms of data needs to support future and ongoing projects.

Research Data Science market trends and assess vendor partnership opportunities, with a focus on utilizing Large Language Models to deliver value.

Influence leadership to invest in Data Science resources by providing data-backed opportunity assessments within a clear backlog of unstaffed projects.

Education, Experience, & Skills Required
Bachelor’s Degree required; Degree (Bachelor’s or Masters) in Computer Science, Business, or Product Design preferred.

Understanding of healthcare / health IT environment preferred.

4+ years relevant product management experience.

Technical understanding (mobile, SaaS, data) – ability to gut check technical feasibility and timelines and remove technical development barriers.

Understanding of product management best practices, including agile development environments; Agile certification a plus.

Understanding in the discipline of Data Science and with Machine Learning technologies preferred.

Demonstrated success at driving innovation in a dynamic environment.

Excellent verbal and written communication skills.

Behaviors & Abilities Required
Passion for improving healthcare, with empathy for the user of our products and services.

Ability to understand customer experience and impact of user interface design.

Sees ahead clearly, can coach and influence others to anticipate future consequences and product trends accurately; has broad knowledge and perspective, and is future oriented.

Ability to make sound product design decisions based on internal (business) and external (customer) requirements.

Drives results – translates the overall objectives of the organization into actionable, quantitative plans and demonstrates an ability to overcome obstacles to delivery successfully.

Appreciation for the software development process and the varying personalities in the cross-functional groups we work with.

Ability to whiteboard strategy discussions with directs, help directs understand and own the overall strategic direction as well as executable plan to push out to broader teams.

About athenahealth
Here’s our vision:  To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture.  Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law

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Product Manager Athenahealth Jobs

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Product Manager Clinicals Services TasksApril 5, 2025

Product Manager Integration PlatformMarch 29, 2025

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