SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America's leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com It's an exciting time to be a part of SunSource, we are a growing company seeking a highly talented and passionate Product Manager to lead in driving enterprise value creation through Sales & Customer facing technologies. This position will work closely with business and technology leadership to understand the enterprise objectives and drive the product roadmap for Sales and our customers to create enterprise value. Key objectives of this role will be to drive sales force efficiency and effectiveness, support the growth of digital revenue, enhance the customer experiences, and adoption of digital tools into the business. This person must have a customer-first mindset, obsess on how to improve our sales forces and is accountable for adoption and reporting out key KPIs. The successful candidate must be a strong facilitator and capable of translating user needs into business opportunities, own the product roadmap, prioritize & govern new features and capabilities and reports into the Chief Information Officer. Experience, Education and Skills <ul> <ul><li>Bachelors or Masters Degree in computer science, information systems, business administration or related field, and/or equivalent work experience </li><li>Three to five years of experience in digital product management or similar role </li><li>Understanding of core Sales processes and enabling technologies </li><li>Strong analytical, prioritization, and negotiating skills </li><li>Experience in usability, UX and customer-focused design </li><li>Passion for building great products to solve business problems </li><li>Experience with Agile application development methodologies and cloud solutions </li><li>Preferably experience in Distribution and/or Manufacturing </li><li>Strong experience in Agile, Project Management/SCRUM </li> <li>After hours availability and travel are required </li></ul> </ul>Essential Functions <ul> <ul><li>Support and enhance the sales processes to increase revenue, drive automation, improve customer experiences and increase leads, opportunities and quotes across the enterprise </li><li>Drive strategies and multi-year vision to build best-in-class Sales & Customer Tool roadmap including Feature Roadmap, Product Release Plans, and Backlog Grooming </li><li>Spend time in the field with the Sales team to understand customer needs and day to day sales process </li> <li>Obsess on Sales & Customer needs to drive the product roadmap </li><li>Lead voice of sales to inform the product roadmap. Conduct user research and usability studies, collaborating with the sales team and IT throughout the process </li><li>Conduct research, validation, and white space analysis to identify opportunities for new or existing features and functionalities </li><li>Ensure that sales initiatives are fully integrated with the strategic-planning process, including leadership commitment and resource allocation </li><li>Drive application portfolio management and architecture for sales tools </li><li>Excellent collaboration, relationship, stakeholder management, interpersonal, written and verbal communication skills </li><li>Develop the annual Sales & Customer Tool operating and capital expenditure budget </li> <li>Scope of application products but not limited to: Stocked App - Custom Mobile Sales App & Sales Assistant, CRM (~8: Infor, JT, Rubber Tree, MITS, UDGLink..), Sales Reporting (Power BI, Other), Lead Management (Interlinx, Lead Method, Infor CRM), Sales Onboarding App </li><li>Oversee requirements discovery, solution design, user story writing, feature development, and user acceptance testing </li><li>Lead Agile teams as the SCRUM master following the Agile development process. Including backlog grooming, sprint planning, standups, demos and retrospectives. </li> <li>Identify need and work with third party vendors on key sales initiatives </li><li>Ensure and conduct high quality training and change management of Sales products to achieve business outcomes </li><li>Responsible for Sales & Customer Tool Communication and Promotion </li><li>Monitor and evaluate product performance to facilitate continuous iteration and improvement </li><li>Measure Sales & Customer Tool Usage, Adoption & value based metrics </li><li>Develop key KPIs and scorecard to measure sales force efficiency and effectiveness that align to the effectiveness of our digital and sales applications. </li> <li>Single point of contact for IT to support and lead strategic sales initiatives including Cross Selling, Competitor Focus, Target Account Selection, Hot Markets, WIG1 reporting, Accelerated Organic Growth, Prospecting </li><li>Report status on and manage key stakeholders for WIG1, Cross Selling, Sales force expansion and other strategic sales initiatives </li> </ul></ul> Would you rather see what we have to offer? Check out SunSource Core Competency video www.sun-source.com We are an Equal Employment Opportunity Employer M/F/V/D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. eeopost.pdf (dol.gov). WE PARTICIPATE IN E-E-Verify Participation Poster English and Spanish . If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy

Product Manager / Digital Sales and Customer Tool Strategist, 24-13020 Join a dynamic team at a pivotal moment as we expand our reach and enhance enterprise value through Sales & Customer-facing technologies. As a Product Manager, you will have the opportunity to work directly with senior business and technology leaders, driving a product roadmap that not only meets enterprise goals but also revolutionizes our customer engagement and sales processes. This role is perfect for someone passionate about using technology to enhance sales efficiency and customer experience. This is located in Addison, IL and you must be local to the area. Why You Should Apply <ul> <li>Lead and influence the development of a cutting-edge Sales & Customer Tool roadmap.</li> <li>Direct involvement in strategic decisions with access to top business and technology leaders.</li> <li>Opportunity to work in a collaborative environment focused on innovation and improvement.</li> <li>Engage with a company culture that values teamwork, communication, and a drive for results.</li> <li>Competitive salary </li></ul> Comprehensive Benefits <ul> <li>Medical: BCBS of IL (2 options) HRA, HSA</li> <li>Dental: BCBS of IL</li> <li>Basic Life/AD&D</li> <li>Supplemental Life: Option to purchase</li> <li>Short-Term Disability / Long-Term Disability</li> <li>Long Term Care </li> <li>Vision Plan</li> <li>Flexible Spending Account </li> <li>Tuition Reimbursement</li> <li>Employee Assistance Plan</li> <li>401 (k) Plan</li> <li>Sales Bonus</li> <li>Vacation based on experience accrued throughout the year</li> <li>Holidays 8 company paid, 2 floating holidays </li></ul> What You'll Be Doing<ul> <li>Develop and implement strategies to enhance sales processes and customer experiences, increasing revenue and improving efficiencies.</li> <li>Manage the entire product lifecycle, from conception through launch and beyond, focusing on adding value and achieving key business objectives.</li> <li>Collaborate closely with the Sales team to integrate their needs and feedback into the product development process.</li> <li>Oversee user research, usability studies, and white space analysis to identify and act on opportunities for new features and functionalities.</li> <li>Drive the adoption of sales tools, ensuring they align with strategic planning and receive the necessary leadership and resource support.</li> <li>Monitor and evaluate product performance, iterating to improve upon metrics and KPIs that reflect sales force effectiveness. </li></ul>Adding Value<ul> <li>Oversee requirements discovery (solution design, user story writing, feature development, and user acceptance testing)</li> <li>Lead Agile teams as the SCRUM master. </li> <li>Work with third-party vendors on key sales initiatives</li> <li>Ensure and conduct high-quality training and change management of Sales products </li> <li>Responsible for Sales & Customer Tool Communication and Promotion</li> <li>Monitor and evaluate product performance </li> <li>Measure Sales & Customer Tool Usage, Adoption & value-based metrics</li> <li>Develop key KPIs and scorecards to measure sales force efficiency </li> <li>Single point of contact for IT to support and lead strategic sales initiatives </li> <li>Report status on and manage key stakeholders </li></ul> About You<ul> <li>Be able to do the job as described.</li> <li>Bachelor's or Master's Degree in Computer Science, Information Systems, Business Administration, or related field.</li> <li>Proven experience in product management, especially within technology-driven business environments.</li> <li>Expertise in Agile project management methodologies, ideally with SCRUM experience.</li> <li>Strong analytical skills with a proven ability to think strategically about technology and its business impacts.</li> <li>Prefer experience from a Distribution and or Manufacturing environment. </li> <li>Experienced with Sales CRM Applications and Reporting tools such as Infor Visual 8 and Power BI </li> </ul> How To Apply We'd love to see your resume, but we don't need it to have a conversation. It is as easy as one, two, three! Send an email to directly to me, teambradley123 (at) gmail (dot) com and tell me why you're interested. Or, if you do have a resume ready, apply on this site. Setting Expectations We'd love to help every single person who is interested and applies to this role. Unfortunately, too many people apply who don't appear capable of doing the job. We apologize in advance, but we will not be able to respond directly to all submissions. Sponsorship is not an option for this role. This client is an Equal Opportunity Employer TBI Id No: 24-13020 Product Manager / Digital Sales and Customer Tool Strategist #IND2

Join a dynamic team at a pivotal moment as we expand our reach and enhance enterprise value through Sales & Customer-facing technologies. As a Product Manager, you will have the opportunity to work directly with senior business and technology leaders, driving a product roadmap that not only meets enterprise goals but also revolutionizes our customer engagement and sales processes. This role is perfect for someone passionate about using technology to enhance sales efficiency and customer experience. This role is based in Addison, IL - you need to be local to the area. Why You Should Apply<ul><li>Lead and influence the development of a cutting-edge Sales & Customer Tool roadmap.</li><li>Direct involvement in strategic decisions with access to top business and technology leaders.</li><li>Opportunity to work in a collaborative environment focused on innovation and improvement.</li><li>Engage with a company culture that values teamwork, communication, and a drive for results.</li><li>Competitive Salary </li><li>Comprehensive Benefits </li><li>BCBS of IL (2 options) HRA, HSA</li><li>BCBS of IL</li><li>Life/AD&D</li><li>Life: Option to purchase</li><li>Disability / Long-Term Disability</li><li>Term Care</li><li>Plan</li><li>Spending Account</li><li>Reimbursement</li><li>Assistance Plan</li><li>(k) Plan</li><li>Bonus</li><li>based on experience accrued throughout the year</li><li>8 company paid, 2 floating holidays</li></ul> What You’ll Be Doing<ul><li>Develop and implement strategies to enhance sales processes and customer experiences, increasing revenue and improving efficiencies.</li><li>Manage the entire product lifecycle, from conception through launch and beyond, focusing on adding value and achieving key business objectives.</li><li>Collaborate closely with the Sales team to integrate their needs and feedback into the product development process.</li><li>Oversee user research, usability studies, and white space analysis to identify and act on opportunities for new features and functionalities.</li><li>Drive the adoption of sales tools, ensuring they align with strategic planning and receive the necessary leadership and resource support.</li><li>Monitor and evaluate product performance, iterating to improve upon metrics and KPIs that reflect sales force effectiveness.</li></ul> Adding Value<ul><li>Oversee requirements discovery (solution design, user story writing, feature development, and user acceptance testing)</li><li>Agile teams as the SCRUM master.</li><li>with third-party vendors on key sales initiatives</li><li>and conduct high-quality training and change management of Sales products</li><li>for Sales & Customer Tool Communication and Promotion</li><li>Monitor and evaluate product performance</li><li>Measure Sales & Customer Tool Usage, Adoption & value-based metrics</li><li>Develop key KPIs and scorecards to measure sales force efficiency</li><li>Single point of contact for IT to support and lead strategic sales initiatives</li><li>Report status on and manage key stakeholders</li></ul> About You<ul><li>Be able to do the job as described.</li><li>Bachelor’s or Master's Degree in Computer Science, Information Systems, Business Administration, or related field.</li><li>Proven experience in product management, especially within technology-driven business environments.</li><li>Experienced with sales methodology and processes. </li><li>Strong analytical skills with a proven ability to think strategically about technology and its business impacts.</li><li>Prefer experience from a Distribution/Manufacturing and/or Software environment. </li><li>Previous experience focusing on training and metrics.</li></ul> How To ApplyWe’d love to see your resume, but we don’t need it to have a conversation. It is as easy as one, two, three! Send an email directly to me, teambradley123 (at) gmail (dot) com and tell me why you’re interested. Message me here on LinkedIn, or if you do have a resume ready, apply now on this site. Setting ExpectationsWe’d love to help every single person who is interested and applies to this role. Unfortunately, too many people apply who don’t appear capable of doing the job. We apologize in advance, but we will not be able to respond directly to all submissions. Sponsorship is not an option for this role. This client is an Equal Opportunity Employer TBI Id No: 24-13020 Product Manager / Digital Sales and Customer Tool Strategist

Product Manager / Digital Sales and Customer Tool Strategist, 24-13020 Join a dynamic team at a pivotal moment as we expand our reach and enhance enterprise value through Sales & Customer-facing technologies. As a Product Manager, you will have the opportunity to work directly with senior business and technology leaders, driving a product roadmap that not only meets enterprise goals but also revolutionizes our customer engagement and sales processes. This role is perfect for someone passionate about using technology to enhance sales efficiency and customer experience. This is located in Addison, IL and you must be local to the area. Why You Should Apply <ul> <li>Lead and influence the development of a cutting-edge Sales & Customer Tool roadmap.</li> <li>Direct involvement in strategic decisions with access to top business and technology leaders.</li> <li>Opportunity to work in a collaborative environment focused on innovation and improvement.</li> <li>Engage with a company culture that values teamwork, communication, and a drive for results.</li> <li>Competitive salary </li></ul> Comprehensive Benefits <ul> <li>Medical: BCBS of IL (2 options) HRA, HSA</li> <li>Dental: BCBS of IL</li> <li>Basic Life/AD&D</li> <li>Supplemental Life: Option to purchase</li> <li>Short-Term Disability / Long-Term Disability</li> <li>Long Term Care </li> <li>Vision Plan</li> <li>Flexible Spending Account </li> <li>Tuition Reimbursement</li> <li>Employee Assistance Plan</li> <li>401 (k) Plan</li> <li>Sales Bonus</li> <li>Vacation based on experience accrued throughout the year</li> <li>Holidays 8 company paid, 2 floating holidays</li></ul> What You'll Be Doing<ul> <li>Develop and implement strategies to enhance sales processes and customer experiences, increasing revenue and improving efficiencies.</li> <li>Manage the entire product lifecycle, from conception through launch and beyond, focusing on adding value and achieving key business objectives.</li> <li>Collaborate closely with the Sales team to integrate their needs and feedback into the product development process.</li> <li>Oversee user research, usability studies, and white space analysis to identify and act on opportunities for new features and functionalities.</li> <li>Drive the adoption of sales tools, ensuring they align with strategic planning and receive the necessary leadership and resource support.</li> <li>Monitor and evaluate product performance, iterating to improve upon metrics and KPIs that reflect sales force effectiveness.</li></ul>Adding Value<ul> <li>Oversee requirements discovery (solution design, user story writing, feature development, and user acceptance testing)</li> <li>Lead Agile teams as the SCRUM master. </li> <li>Work with third-party vendors on key sales initiatives</li> <li>Ensure and conduct high-quality training and change management of Sales products </li> <li>Responsible for Sales & Customer Tool Communication and Promotion</li> <li>Monitor and evaluate product performance </li> <li>Measure Sales & Customer Tool Usage, Adoption & value-based metrics</li> <li>Develop key KPIs and scorecards to measure sales force efficiency </li> <li>Single point of contact for IT to support and lead strategic sales initiatives </li> <li>Report status on and manage key stakeholders </li></ul> About You<ul> <li>Be able to do the job as described.</li> <li>Bachelor's or Master's Degree in Computer Science, Information Systems, Business Administration, or related field.</li> <li>Proven experience in product management, especially within technology-driven business environments.</li> <li>Expertise in Agile project management methodologies, ideally with SCRUM experience.</li> <li>Strong analytical skills with a proven ability to think strategically about technology and its business impacts.</li> <li>Prefer experience from a Distribution and or Manufacturing environment. </li> <li>Experienced with Sales CRM Applications and Reporting tools such as Infor Visual 8 and Power BI </li></ul> How To Apply We'd love to see your resume, but we don't need it to have a conversation. It is as easy as one, two, three! Send an email to directly to me, teambradley123 (at) gmail (dot) com and tell me why you're interested. Or, if you do have a resume ready, apply on this site. Setting Expectations We'd love to help every single person who is interested and applies to this role. Unfortunately, too many people apply who don't appear capable of doing the job. We apologize in advance, but we will not be able to respond directly to all submissions. Sponsorship is not an option for this role. This client is an Equal Opportunity Employer TBI Id No: 24-13020 Product Manager / Digital Sales and Customer Tool Strategist #IND2

Description Position at Parts Town See What We’re All About As the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list. Do you have a genius-level knowledge of foodservice equipment parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list, fifteen years in a row, and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for four consecutive years in 2020, 2021, 2022, and 2023 If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today! Perks Parts Town Pride – check out our virtual tour and culture!
Team member appreciation events and recognition programs
Volunteer opportunities
Casual dress code
On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered. The Job at a Glance As a Senior Product Manager (internally known as Product Search Wizard) , you will lead the strategy of our International E-commerce journey and work to continuously improve the customer experience in innovative ways. You will be responsible for directing the efforts of an agile team to deliver feature enhancements and industry-first innovations that delight customers and help fuel the tremendous growth of Parts Town. You will work closely with business partners and end users to understand the needs of the customer and solve problems. You will evangelize your solutions and report back the value being driven to senior stakeholders. If this sounds like something you were born to do, then we would like you to apply! A Typical Day Establish, own, and drive the strategy for your product domain based on customer research, user analytics, and stakeholder feedback
Actively engage with engineers, designers, stakeholders, and customers to follow a 5D product lifecycle, owning the definition, discovery, design, development, and delivery of features and innovations
Build your roadmap, and prioritize projects based on value to the customer and business
Lead agile ceremonies for your scrum team including daily scrum calls, sprint planning, story refinement, sprint demos, and retrospectives
Communicate to product leaders and stakeholders your roadmap and deliverables through project briefs, live demos, and sharable artifacts
Write Epics and Stories in Jira that align with your roadmap and communicate effectively what needs to be delivered by the development team
Along with QA, perform User Acceptance Testing of your features to ensure the development meets the expected vision for your product
Participate in CRO efforts through A/B testing and iteration to continuously improve the customer experience
Evangelize the new capabilities you bring to life through training and demonstrations to internal and external teams, and partnering with marketing leaders to build a communication strategy To Land This Opportunity You have 5+ years of experience as a Product Manager and/or Product Leader, driving development in an agile environment for e-commerce websites and applications
You’re an all-star communicator (written and verbal) and have a passion for delivering exceptional customer experiences
You possess a strong knowledge of agile techniques and best practices and advocate for modern software development practices
You can operate at a strategic level and dive deep into technical details and complexity with ease. You can readily communicate technical and complex topics to non-technical audiences
You can handle (and enjoy the variety of) shifting priorities – We are a fast-growing company, and that means being nimble to capitalize on opportunities when they arise
You just find a way to get things done – You obsess over the details, and you deliver
You appreciate how exciting and rare it is to work at a company with such extraordinarily sustained growth – Success means more opportunities to develop and deliver truly innovative technology, and that motivates you About Your Future Team The Ecommerce team is a fast-growing group that embraces the rapid change that comes with incredible growth. We bring our whole selves to work each day - personality and all - in true Parts Town style. Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
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Product Manager Jobs in Addison, IL

Sales And Customer Technologies Product Manager
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Product Manager Jobs in Addison, IL

Sales And Customer Technologies Product ManagerJune 1, 2024

Product Manager Digital Sales And Customer Tool StrategistMay 19, 2024

Product Manager Digital Sales And Customer Tool Strategist 2413020May 18, 2024

Product Manager Digital Sales And Customer Tool StrategistMay 18, 2024

Senior Product Manager Hybrid Work ScheduleMay 15, 2024

Product Manager Kitchen DurablesMay 11, 2024