At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.About Duke Raleigh Hospital, A Campus of Duke University HospitalPursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina, which has been part of Duke Health since 1998 and has served Wake County for more than 35 years. Duke Raleigh Campus features 204 inpatient beds and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.Supply Chain Product AnalystJob Code: 5085FLSA: EPay Target: E2Supervisory Responsibility: NoWork Schedule is Monday-Friday 8 AM - 4:30 PM.General Description of the Job ClassCollect, review, analyze, and evaluate circumstances on all product related issues to develop action plans and provide recommendations to Health System Supply Chain Leadership and Clinical leadership for resolution. Conduct ongoing review and analysis of stock outs and recalls, as well as assigned product lines to assure overall acceptability, product standardization and cost containment.Develop and execute plans to manage protocols and logistics to ensure the successful inventory levels for all lines of service. Manage the introduction and marketing for cost effective products and services. Perform as a front line liaison between Duke University Health System and supply vendor representatives related to patient care medical products.Duties and Responsibilities of this LevelActively engage in problem solving and make decisions for product recalls, back-orders and vendor stock-out issues hospital wide. Develop and execute plans for all areas within the OR, nursing floors, and all other supply areas of the hospital to engage in product protocols, selection and distribution of medical products/equipment. Lead projects with the clinical staff in the identification and evaluation of new product opportunities through the Hospital Product Standardization Committee to maximize penetration of acceptable and cost effective products within the institution.Function as project leader, monitoring and managing the progress and evaluation of new alternative products within the hospital through value analysis programs. Actively participate in establishing and maintaining communication between the departments, physicians, patient care services, and other professionals regarding product protocols and the selections and distribution of medical products.Formulate, prepare and implement product plans and strategies contributing to the achievement of performance and financial objectives. This requires a major coordination effort with hospital-based clinicians and other Health System consumers with major emphasis on cost containment, quality and user application. Work with Leadership and Procurement to address backorders, manage appropriate action and communication to our customers.Review stock out reports from Vendor and compare information to current inventory on hand. Analyze trends in the data and develop recommendations to Supply Chain Leadership. Work with Vendor Representatives to gather and assess information related to stock outs, incoming inventory and the potential gaps in the current inventory levels on hand.Coordinate directly with vendors and clinical staff to identify opportunities to procure supplies direct from vendor to prevent lapse in inventory or identify possible substitutes. Actively engage with 3rd party vendor to obtain products and/or identified substitute. Communicate with Clinical Staff and assist with identifying potential substitutes/alternatives. Communicate with Health System Supply Chain Leadership and staff regarding inventory issues and research the root cause to ensure ways to implement best practices and remedy solutions.Conduct detailed product/market assessments, prepare strategic and operating plans resulting in marketing strategies for successful introduction of products and services. Including: Presentations, trials (PRN), Collation of data/reporting to appropriate forums, Implementation, Coordination or in-service education, Logistics for product placement, procurement, setting goals and evaluating outcomes on an ongoing basis.Develop and execute plans for the removal of items recalled by vendor/manufacturer to fulfill RASMAS requirements and present to Health System Supply Chain Leadership.Define and develop detailed communication plans for seminars, in-service programs, educational programs and other tools for increasing customer knowledge and awareness of cost effective products/services within the Health System. Plan and coordinate in-house training to achieve cost effective use. Regularly visit key customers and clinicians to gain sound understanding of their needs and to promote long term relationships.Facilitate improved knowledge of medical products within Supply Chain Management by coordinating periodic workshops or in-services to improve our overall customer service. Coordinate with Procurement to keep staff and customers informed of the status of product conversions.Establish and maintain effective working relationships with clinical staff and external customers to promote efficient patient care. Must be able and willing to perform additional job functions (within reason) that are necessary to ensure safe patient care practices as directed by supply chain management.Working at Duke University Health System requires the ability to work cooperatively and communicate well with others to achieve organizational and team goals, to work with professional manner in responding to customers' needs and ability to work in a computerized environment.Required Qualifications at this LevelEducation: Generally requires Bachelor's degree in Business, Accounting, Finance, Healthcare and/or other related field. Masters degree or degree in Nursing preferred.Experience: 3 years of experience in Supply Chain Management or 3 years RN experience in a role that included involvement in the supply chain process.Degrees, Licensure, and/or Certificate: Valid Driver's License - may be required.Knowledge, Skills, and Abilities:Strong personal leadership skills; challenges status quo and champions new initiatives; acts as a catalyst for change. Excellent oral and written communication skills, problem solving, organizational, logistical skills required with the ability to accurately process significant amounts of detail.Possess a sense of urgency and a proactive, customer based philosophy. Possess good interpersonal skills and the ability to foster/build relationships. Ability to be sensitive to the needs of customers through the practice of quality service principles. Possess knowledge of automated materials management functions. Ability to lead by example.Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
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If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!Position OverviewThe position will operate as a senior member, responsible for working across the Digital organization, including Product Strategy, Delivery, Technology, and Support. The primary focus is on the delivery of Digital Strategy within the team. The role will act as a liaison to the Product Manager, ensuring initiatives are in line with department goals. Participate in market research within the Digital and Financial industry, leveraging data to identify opportunities for improvements.Responsibilities<ol><li>35% Business Case Development – Solicit, document, and refine business requirements to solve business problems and identify improvement opportunities, ensuring a clear understanding while operating with both a strategic and analytical mindset.</li><li>15% Project Execution – Work closely with Digital team members in a high-paced matrixed environment to implement assigned initiatives. Act as a liaison to the Product Manager to quickly resolve potential blockers. Partner with Program Delivery, Technology, and QA teams to develop robust testing and approval criteria.</li><li>10% Data Analysis – Leverage a combination of internal metrics and industry trends to aid in decision making. Aggregate data from user feedback from online, contact center, and other channels to aid in business case development. Establish ongoing metric requirements for post-implementation tracking to measure effectiveness.</li><li>15% Collaboration – Partner with resources across the Digital team on a day-to-day basis, emphasizing teamwork and compromise while driving towards a common goal.</li><li>15% Communication – Responsible for the development of internal and external communication plans. Partner across the team to accurately assess change management requirements, organizational readiness, and external/marketing content as needed.</li><li>10% Mentoring – Provide mentorship, coaching, and training to other members of the Product team.</li></ol>Internal Relationships:This position will frequently interact with application developers, program managers, support teams, analysts from other lines of business, stakeholders, and representatives from other IT areas to define, build, test, and deploy successful initiatives.External and Vendor Relationships:This position will interact with technology vendors that support the digital, IT, and other line of business areas at the project level. This position is not responsible for managing the commercial or legal aspects of vendor relationships. This position may be responsible for interacting with members to support and enhance the digital products.QualificationsRequired EducationBachelor's degree or additional two years of relevant experience can be considered in lieu of a degree.Desired EducationBachelor's degreeRequired Relevant Experience8 yearsDesired Relevant ExperienceRelevant desired experienceRequired Knowledge, Abilities, Skills8+ years of Digital Banking Services and Financial Institution experience. Experience working in large, enterprise-level programs/projects, preferably with a background in the Digital domain. Proven ability to define and solve complex business problems, leveraging best-in-class technical solutions. Strong experience working on multiple projects simultaneously, with varied degrees of complexity and duration. Experience in the Product Development Lifecycle, ideally within an Agile framework. Excellent communication, written and oral skills. Complete the Credit Union’s Basic Module Program requirements within 24 months of hire date as a condition of employment.Candidates can live in one of the following states: NC, VA, TN, SC, or GASpecial Position Requirements☒ Sitting for prolonged periods☒ Computer for prolonged periodsSECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.DisclaimerState Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
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Product Analyst Jobs in Raleigh, NC

Supply Chain Product AnalystDecember 9, 2024

Senior Digital Product AnalystDecember 8, 2024

Quick filters

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Supply Chain Product Analyst
December 9, 2024

Senior Digital Product Analyst
December 8, 2024