Position for various levels for experience including Fellow: Under limited supervision, define and clearly articulate requirements (user stories) and acceptance criteria (user cases). Responsible for providing program/project planning and management Product Analyst, Business, Computer Science, Analyst, Product, Information Technology

Location: Onsite in Memphis, TN or Charlotte, NC Summary First Horizon Bank is seeking a Product Analyst to help evaluate and improve the company's products through data analysis, market research, and user feedback. This role is critical for driving product strategy and ensuring that products meet market demands effectively. Key Responsibilities:
Analyze product performance metrics and user data to identify trends and insights
Create reports and dashboards to present findings to stakeholders
Monitor key performance indicators (KPIs) to assess the success of products and features against experience and financial indicators.
Work with the CXI team to evaluate market research to understand the competitive landscape and customer needs
Collaborate with product management and CXI teams to define product requirements and enhancements
Assist in developing product roadmaps and strategic plans based on data-driven insights
Key Competencies: Business Acumen/Analysis: Conduct thorough analysis of business and product processes and requirements through market and primary user research. Utilize data analytics tools and methodologies to analyze user behavior, product performance, and market trends. Understanding of First Horizon business operations and metrics that drive performance; ability to translate data into actionable recommendations.
Collaboration/Communication: Ability to collaborate with stakeholders to understand, define, and prioritize problems; ability to communicate and convey insights through written documents/presentations and effective data visualizations.
Technical Proficiency: Analyze client adoption of new product features. Work with clients to clear any blockers. Experience with data analytics and familiarity with SQL or other data querying languages. Experience with Salesforce, Tableau, and SOQL a plus.
Qualifications: Bachelor's degree
Proven experience in product analysis or business analysis.
Strong analytical and problem-solving skills
Excellent communication skills and ability to explain the technical to non-technical stakeholders.
Detail-oriented with a problem-solving mindset.
Ability to work collaboratively in a dynamic, cross-functional environment. About Us First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. Benefit Highlights
•Medical with wellness incentives, dental, and vision
•HSA with company match
•Maternity and parental leave
•Tuition reimbursement
•Mentor program
•401(k) with 6% match
•MoreFirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. Follow Us Facebook
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YouTube Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Under limited supervision, define and clearly articulate requirements (user stories) and acceptance criteria (user cases). Own the product vision and product backlog. Builds and leverages solid working relationships with business and product. Assists in the integration of programs across channels with internal partners and manages program effectiveness against target metrics. Manages requirements and prioritization within the product backlog through business value ROI, alignment with product strategy, and resource capacity. Perform other duties as assigned.Minimum Qualifications:Master’s degree in computer science, engineering, or information systems plus 2 years of experience in the job offered or 2 years of experience in information technology or engineering environment. The employer will alternatively accept a Bachelor’s degree or equivalent in computer science, engineering, or information systems plus 4 years of experience in the job offered or 4 years of experience in information technology or engineering environment in lieu of a Master's degree plus 2 years of experience.Requirements:<ol><li>Must have 2 years of experience with the following:</li><li>Requirement Gathering</li><li>Business Analysis</li><li>Project Management</li><li>SQL</li><li>XML Analysis</li></ol>Communication skills. A related advanced degree may offset the related experience requirements. Position can telecommute from home from any location in the U.S. Employer will accept one (1) year of directly related experience in lieu of one (1) year of education.
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<h3>Description</h3>Under limited supervision, define and clearly articulate requirements (user stories) and acceptance criteria (user cases). Owns the product vision and product backlog. Builds and leverages solid working relationships with business and product. Assists in the integration of programs across channels with internal partners and manages program effectiveness against target metrics. Manages requirements and prioritization within the product backlog through business value ROI, alignment with product strategy, and resource capacity. Perform other duties as assigned.Master’s degree in computer science, engineering, or information systems plus 2 years of experience in the job offered or 2 years of experience in information technology or engineering environment. The employer will alternatively accept a Bachelor’s degree or equivalent in computer science, engineering, or information systems plus 4 years of experience in the job offered or 4 years of experience in information technology or engineering environment in lieu of a Master's degree plus 2 years of experience.<h3>Requirements</h3>Must have 2 years of experience with the following: Requirement Gathering; Business Analysis; Project Management; SQL; XML Analysis; Communication skills. A related advanced degree may offset the related experience requirements. Position can telecommute from home from any location in the U.S. Employer will accept one (1) year of directly related experience in lieu of one (1) year of education.
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Job Summary:

Position for various levels for experience including Fellow: Under limited supervision, define and clearly articulate requirements (user stories) and acceptance criteria (user cases).

Responsible for providing program/project planning and management across multiple stakeholder groups to support standing up a new decision analytics organization for Enterprise demand and capacity management. Driving change and implementing processes across multiple groups to implement a systematic and data-driven approach to demand management analytics, centralizing and consolidating insights and facts to enhance business decision making to deliver value.

Responsibilities -

Ensures that business priorities are visible, established, and communicated
Works with minimal management supervision to maintain progress and accomplish project goals.
Builds and leverages solid working relationships with stakeholders
Demonstrated analytical, organizational, and planning skills.
Knowledge of standard program and financial management techniques.
Strong interpersonal, leadership, and communication skills.
Ability to manage multiple priorities and meet deadlines.
Perform other duties as assigned.
Working knowledge of data analytics tools and environments including but not limited to PowerBi, SQL, Azure
Skills -     Experience with Agile methodologies and project management tools.
Experience with data integration and business intelligence applications
Excellent problem-solving skills and attention to detail.
Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders.
QDM Certification is a plus
Domicile Information:  This position can be domiciled anywhere in the United States. The ability to work remotely within the United States may be available based on business needs.

Minimum Education

Bachelor's degree in computer science, engineering, or information systems and/or equivalent.

Business Product Analyst II

Minimum Education

Bachelor's degree in computer science, engineering, or information systems and/or equivalent.

Minimum Experience

Two (2) years equivalent work experience in information technology or engineering environment.

Business Product Analyst III

Minimum Education

Bachelor's degree in computer science, engineering, or information systems and/or equivalent.

Minimum Experience

Four (4) years equivalent work experience in information technology or engineering environment.

Business Product Analyst Advisor

Minimum Education

Bachelor's degree in computer science, engineering, or information systems and/or equivalent.

Minimum Experience

Five (5) years equivalent work experience in information technology or engineering environment.

Business Product Analyst Principal

Minimum Education

Bachelor's degree in computer science, engineering, or information systems and/or equivalent.

Preferred Qualifications:

Pay Transparency:  This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay:   U.S. Pay Range: $5,364.26/month - $10,898.39/month

Additional Details:   Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by December 17th, 2024

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:    Equal Employment Opportunity is the Law
EEO is the Law Supplement
Pay Transparency Policy
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:    E-Verify Notice (bilingual)
Right to Work Notice (English) / (Spanish)

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