Site Reliability Engineering Manager - Security
Site Reliability Engineering (SRE) is what you get when you treat system operations as a software engineering problem. The mission of the Site Reliability Engineering group is to provide services, tooling, and guidance to Klaviyo's product engineers to make them more productive and ensure their services are sufficiently reliable, scalable, and secure.
The SRE Security team provides engineers at Klaviyo with secure-by-default frameworks, services, and systems that allow them to focus on writing and shipping customer-facing feature code. Our mission is to establish a foundation for secure software architecture and development by offering easy to use access management services, automate vulnerability management functions, increase visibility into platform security, enhancing secrets management, and making sure designs allow for security to be baked in.
How You'll Make a Difference
Manage 4-6 Site Reliability Engineers in Klaviyo's Boston office and remotely.
Help individuals on your team develop and execute SMART goals and personal development plans that align with Klaviyo's goals and objectives, and understand how their work fits into the bigger picture.
Interview, hire, and level up the SRE Security engineering team.
Work with the team on project planning and defining milestones, identifying dependencies, and meeting business goals.
Participate in deep system design and implementation discussions within your team and across partner teams to ensure that we're building the right systems and keeping quality high.
Level up the team through hands-on coaching and individual contribution. This includes pairing with direct reports to design, write, and deliver software to improve the scalability, reliability, and security of Klaviyo's systems.
Iterate and improve upon engineering-wide processes like recruiting, onboarding, performance management, communication, and Agile software development.
Who You Are
Successfully led and delivered security infrastructure projects spanning multiple quarters and involving input from multiple external stakeholders.
Experience coaching and growing Site Reliability Engineers.
Experience developing and rolling out engineering-wide processes.
Bachelors degree in Computer Science or equivalent experience.
The pay range for this role is listed below. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.
Base Pay Range For US Locations:
$188,000 — $282,000 USD
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

#J-18808-Ljbffr

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Klaviyo is seeking a Product Security Engineering Manager to lead our Product Security team within the Security and Trust organization. This role will support the deployment of secure applications, cater to security-aware customers, and develop internal tools for the Security Operations team to enhance monitoring and respond to security events.The Product Security Engineering Manager will collaborate with engineering teams across Klaviyo to develop and integrate security solutions within the applications (customer facing and back end), champion and lead the development of secure code libraries, and identify opportunities to improve the Security Operations workflows.Managerial responsibilities include:<ul><li>Create roadmaps for Product Security goals to reduce risk across the platform. OWASP top 10, Secure Code Best Practices, CIS Benchmarks are all used to measure success within Klaviyo.</li><li>Lead a team of engineers to build security centric customer facing features within the product.</li><li>Collaborate with Product, Engineering, Design, Legal, (and other) teams to develop and deploy impactful solutions.</li><li>Mentor engineers and support team members in their technical development and career growth.</li><li>Manage workloads to maintain a balance between high productivity and a healthy work life balance.</li><li>Monitor team performance and provide continuous feedback and conduct regular employee reviews.</li></ul>Technical responsibilities include:<ul><li>Oversight and development of secure code architectures and patterns that enable Klaviyo to efficiently and securely perform transactions on the platform.</li><li>Reduce the reliance on legacy data access patterns by consolidating functionality into centralized, secure libraries.</li><li>Understand core 3rd party solutions such as Django and React; take advantage of new security features within our code base when they are released.</li><li>Work side by side with other Security Operations team members to assist with Detection and Response, Offensive Security, and Infrastructure hardening.</li><li>Hands on implementation of architecture designs and library development within our code base.</li><li>Leverage existing tooling to their fullest ensuring the teams take full advantage of our security investments.</li></ul>If you are an experienced Product Security Engineer with prior team leadership and/or managed other Product Security Engineers, have a passion for mentoring and sharing your knowledge to team members, have experience with large scale web applications that process billions of transactions across multiple technologies this may be the role for you.Requirements:<ul><li>Prior leadership experience</li><li>8+ years developing secure code libraries (preferably in Python)</li><li>Have experience with the following or similar technologies</li></ul>The pay range for this role is listed below. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees. Base Pay Range For US Locations: $192,000 — $288,000 USD Get to Know KlaviyoWe’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
#J-18808-Ljbffr

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Klaviyo is seeking a hands-on Engineering Manager to lead our Product Security team within the Security Operations organization. This role will support the deployment of secure applications, cater to security-aware customers, and develop internal tools for the Security Operations team to enhance monitoring and respond to security events. The Engineering Manager will collaborate with engineering teams across Klaviyo to develop and integrate security solutions within the applications (customer facing and back end), champion and lead the development of secure code libraries, and identify opportunities to improve the Security Operations workflows. Managerial responsibilities include: <ul><li>Create roadmaps for Product Security goals to reduce risk across the platform. OWASP top 10, Secure Code Best Practices, CIS Benchmarks are all used to measure success within Klaviyo. </li><li>Lead a team of engineers to build security centric customer facing features within the product. </li><li>Collaborate with Product, Engineering, Design, Legal, (and other) teams to develop and deploy impactful solutions. </li><li>Mentor engineers and support team members in their technical development and career growth. </li><li>Manage workloads to maintain a balance between high productivity and a healthy work life balance. </li> </ul>Technical responsibilities include: <ul><li>Oversight and development of secure code architectures and patterns that enable Klaviyo to efficiently and securely perform transactions on the platform. </li><li>Reduce the reliance on legacy data access patterns by consolidating functionality into centralized, secure libraries. </li><li>Work side by side with other Security Operations team members to assist with Detection and Response, Offensive Security, and Infrastructure hardening. </li><li>Hands on implementation of architecture designs and library development within our code base. </li><li>Leverage existing tooling to their fullest ensuring the teams take full advantage of our security investments. </li> </ul>If you are a Technical Lead or Senior Software Engineer with prior team leadership and/or managed other Engineers, have a passion for security, mentoring and sharing your knowledge to team members, and have experience with large scale web applications that process billions of transactions across multiple technologies this may be the role for you! Requirements: <ul><li>Prior leadership experience </li><li>8+ years developing secure code libraries (preferably in Python) </li><li>Experience with some of the following or similar technologies </li> </ul>#J-18808-Ljbffr

Why You Should Join the Web Platform Team
The Web Platform team owns all the ways we build, ship, and test frontend code at Klaviyo. As an engineering manager you are expected to be deeply involved in technical discussions on how we build out and maintain our deployment processes, core services, and support a growing (400+) engineering organization. 
You can look forward to being a part of a highly technical team with significant domain expertise. We currently leverage a well organized monorepo that is leveraged across the organization that deploys 50+ times a day.  The team also owns and orchestrates a GraphQL backend for frontend service to invest in strong end-to-end typing across our stack. 
As we look toward the next 6 months we aim to focus on improved “commit to ship” timing, reliability and monitoring tooling, and platform web vitals by revamping how we render and deliver assets to our customers.
How You Will Make a Difference:
<ul>
<li>You collaborate closely with the leaders in our Frontend Platform organization to craft a vision and strategy to help us build a best in class platform for our end customers and engineers.</li>
<li>You will be responsible for hiring new engineering team members as we continue to grow our team.</li>
<li>You will be responsible for managing a team that has success in operating in high parallel against projects. </li>
<li>As an Engineering Manager, you will own day-to-day operations, help the engineers on your team grow their careers.</li>
<li>Lead the day to day execution of the team through standup, retros, and other team processes.</li>
</ul>
Who You Are: 
<ul>
<li>Experienced at building and maintaining platform tooling at a SaaS company. Ideally, in the frontend platform space.</li>
<li>Several years of professional experience with React and ideally Typescript.</li>
<li>You have successfully led a team as an Engineering Manager with highly experienced engineers that are possibly more technically experienced than yourself.</li>
<li>Excited to read the code, understand the product area, and give applicable technical mentorship.</li>
<li>Excited to do some hands-on engineering work.</li>
<li>Thrives in a fast paced, customer focused, and strategic environment.</li>
<li>You have hired a successful team member before.</li>
<li>You have mentored an individual to become a technical leader on the team.</li>
<li>You have led and implemented large cross team technical projects.</li>
<li>Constantly thinking about frontend performance. If shaving kilobytes off a JS bundle or fixing wasted renders sounds appealing, we want to hear from you.</li>
</ul>
Technologies we use (not exhaustive):
<ul>
<li>React, TypeScript, JavaScript, HTML, CSS</li>
<li>Babel, Webpack, Eslint</li>
<li>REST, GraphQL, JSON Schema, and JSON:API</li>
<li>CDNs (Fastly, Cloudfront, Cloudflare)</li>
<li>BuildKite, Jenkins</li>
<li>Python, Django, Celery</li>
<li>MySQL, Redis, Pulsar</li>
</ul>
#J-18808-Ljbffr

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Klaviyo is seeking a hands-on Engineering Manager to lead our Product Security team within the Security Operations organization. This role will support the deployment of secure applications, cater to security-aware customers, and develop internal tools for the Security Operations team to enhance monitoring and respond to security events.The Engineering Manager will collaborate with engineering teams across Klaviyo to develop and integrate security solutions within the applications (customer facing and back end), champion and lead the development of secure code libraries, and identify opportunities to improve the Security Operations workflows.Managerial responsibilities include:<ul><li>Create roadmaps for Product Security goals to reduce risk across the platform. OWASP top 10, Secure Code Best Practices, CIS Benchmarks are all used to measure success within Klaviyo.</li><li>Lead a team of engineers to build security centric customer facing features within the product.</li><li>Collaborate with Product, Engineering, Design, Legal, (and other) teams to develop and deploy impactful solutions.</li><li>Mentor engineers and support team members in their technical development and career growth.</li><li>Manage workloads to maintain a balance between high productivity and a healthy work life balance.</li></ul>Technical responsibilities include:<ul><li>Oversight and development of secure code architectures and patterns that enable Klaviyo to efficiently and securely perform transactions on the platform.</li><li>Reduce the reliance on legacy data access patterns by consolidating functionality into centralized, secure libraries.</li><li>Work side by side with other Security Operations team members to assist with Detection and Response, Offensive Security, and Infrastructure hardening.</li><li>Hands on implementation of architecture designs and library development within our code base.</li><li>Leverage existing tooling to their fullest ensuring the teams take full advantage of our security investments.</li></ul>If you are a Technical Lead or Senior Software Engineer with prior team leadership and/or managed other Engineers, have a passion for security, mentoring and sharing your knowledge to team members, and have experience with large scale web applications that process billions of transactions across multiple technologies this may be the role for you!Requirements:<ul><li>Prior leadership experience</li><li>8+ years developing secure code libraries (preferably in Python)</li><li>Experience with some of the following or similar technologies</li></ul>
#J-18808-Ljbffr

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Klaviyo is seeking a hands-on Engineering Manager to lead our Product Security team within the Security Operations organization. This role will support the deployment of secure applications, cater to security-aware customers, and develop internal tools for the Security Operations team to enhance monitoring and respond to security events. The Engineering Manager will collaborate with engineering teams across Klaviyo to develop and integrate security solutions within the applications (customer facing and back end), champion and lead the development of secure code libraries, and identify opportunities to improve the Security Operations workflows. Managerial responsibilities include: <ul><li>Create roadmaps for Product Security goals to reduce risk across the platform. OWASP top 10, Secure Code Best Practices, CIS Benchmarks are all used to measure success within Klaviyo.</li><li>Lead a team of engineers to build security centric customer facing features within the product.</li><li>Collaborate with Product, Engineering, Design, Legal, (and other) teams to develop and deploy impactful solutions.</li><li>Mentor engineers and support team members in their technical development and career growth.</li><li>Manage workloads to maintain a balance between high productivity and a healthy work life balance.</li></ul> Technical responsibilities include: <ul><li>Oversight and development of secure code architectures and patterns that enable Klaviyo to efficiently and securely perform transactions on the platform.</li><li>Reduce the reliance on legacy data access patterns by consolidating functionality into centralized, secure libraries.</li><li>Work side by side with other Security Operations team members to assist with Detection and Response, Offensive Security, and Infrastructure hardening.</li><li>Hands on implementation of architecture designs and library development within our code base.</li><li>Leverage existing tooling to their fullest ensuring the teams take full advantage of our security investments.</li></ul> If you are a Technical Lead or Senior Software Engineer with prior team leadership and/or managed other Engineers, have a passion for security, mentoring and sharing your knowledge to team members, and have experience with large scale web applications that process billions of transactions across multiple technologies this may be the role for you! Requirements: <ul><li>Prior leadership experience </li><li>8+ years developing secure code libraries (preferably in Python)</li><li>Have experience with some of the following or similar technologies</li><ul><li>Python, Django, Nginx, React</li><li>MySQL, RabbitMQ, Redis</li><li>Amazon Web Services (EC2, RDS, Aurora, etc.)</li><li>Terraform, Packer, Jenkins, Kubernetes</li></ul></ul> The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees. Base Pay Range For US Locations: $188,000-$282,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. You can find our Job Applicant Privacy Notice here.

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

Site Reliability Engineering (SRE) is what you get when you treat system operations as a software engineering problem. The mission of the Site Reliability Engineering group is to provide services, tooling, and guidance to Klaviyo's product engineers to make them more productive and ensure their services are sufficiently reliable, scalable, and secure.

The SRE Security team provides engineers at Klaviyo with secure-by-default frameworks, services, and systems that allow them to focus on writing and shipping customer-facing feature code. Our mission is to establish a foundation for secure software architecture and development by offering easy to use access management services, automate vulnerability management functions, increase visibility into platform security, enhancing secrets management, and making sure designs allow for security to be baked in.

How You'll Make a Difference

Manage 4-6 Site Reliability Engineers in Klaviyo's Boston office and remotely.
Help individuals on your team develop and execute SMART goals and personal development plans that align with Klaviyo's goals and objectives, and understand how their work fits into the bigger picture.
Interview, hire, and level up the SRE Security engineering team.
Work with the team on project planning and defining milestones, identifying dependencies, and meeting business goals.
Participate in deep system design and implementation discussions within your team and across partner teams to ensure that we're building the right systems and keeping quality high.
Level up the team through hands-on coaching and individual contribution. This includes pairing with direct reports to design, write, and deliver software to improve the scalability, reliability, and security of Klaviyo's systems.
Iterate and improve upon engineering-wide processes like recruiting, onboarding, performance management, communication, and Agile software development.
Who You Are     Successfully led and delivered security infrastructure projects spanning multiple quarters and involving input from multiple external stakeholders.
Experience coaching and growing Site Reliability Engineers.
Experience developing and rolling out engineering-wide processes.
Bachelors degree in Computer Science or equivalent experience.

The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.

Base Pay Range For US Locations:

$188,000-$282,000 USD

Get to Know Klaviyo

We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

You can find our Job Applicant Privacy Notice here.

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