<h3>Job Description</h3><div>Job Description<div><div>Intradiem's intelligent automation solution for customer service teams is reinventing customer service for everyone.Who We AreIntradiem is a technology company on a mission to reinvent customer service through automation. What We DoWe develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year.How We WorkWe take a "problem-out" approach, asking customers to help us understand their business problems, exploring potential solutions together, incorporating their feedback, and releasing solutions that solve those problems.Our CultureWe take a "people-first" approach, treating employees, customers and each other with the dignity and respect we all deserve. Intradiem employees enjoy a family-first culture, transparent leadership, and unfettered growth opportunities. Our ValuesWe believe in service, encouraging our employees to contribute time and energy to causes that help improve the people and communities in which they live and work. We are guided by three core values:<ul><li>Servant's Heart—caring enough about other people to understand what their problems are and placing the needs of colleagues, customers, and others over personal objectives.</li><li>Craftsman's Attitude—taking pride in the work we do and creating solutions that really solve the problem at hand (and trying again if the first attempt doesn't do the trick).</li><li>Revolutionary Spirit—leaving the world a better place than it was when we found it, and doing things we would be proud to brag about to our grandchildren.</li></ul></div><hr />What this role will be doing:<ul><li>​Develop mission critical mathematical models and algorithms as well as the supporting documents for the AI/ML initiative.  </li><li>​Read, discuss, and analyze:  <ul><li>​Domain ontologies  </li><li>​Data models/schemas  </li><li>​Business problem statements  </li><li>​Technical documentations and definitions  </li></ul></li><li>​Estimate, prioritize, and plan the activities associated with analysis and model creation.  </li><li>​Review algorithms for accuracy, performance, and appropriateness.  </li><li>​Be a subject matter expert on the tools and techniques used to develop and deliver quality AI algorithms.  </li><li>​Where necessary, troubleshoot and correct field issues in concert with other functional teams identifying root cause and corrective action.  </li><li>​Conduct all business in accordance with Intradiem's development and security policies and procedures.  </li><li>​All other duties as assigned.  </li></ul>What this role needs to succeed:<ul><li>Requires 5+ years of experience in AI/ML Solution Development as outlined above. Enterprise experience preferred.  </li><li>Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, or a related field with an emphasis on AI/ML methods or equivalent work experience.  Master's degree preferred.  </li><li>Deep understanding of AI/ML technologies such as:  <ul><li>Genetic Algorithms  </li><li>Quantitative Methods  </li><li>Linear Programming  </li><li>Non-Linear Programming  </li><li>Time Series Decomposition/Analysis  </li><li>Ontology Modeling  </li><li>Graph Theory  </li></ul></li><li>Familiarity and/or interest in technologies used in realizing an AI/ML solution on a modern computing platform such as:  <ul><li>Programming languages (R, Python, etc.)  </li><li>Data mining tools  </li><li>Data presentation tools  </li></ul></li><li>Familiarity and/or interest in cloud related technologies such as:  <ul><li>Kubernetes  </li><li>Docker  </li></ul></li><li>Ability/desire to research and understand the latest tools and technologies in the AI/ML space.  </li><li>Experience with data pipelining, data platform, and data lake/warehouse technologies is desirable.  </li></ul>This position is open to candidates located in the US or UK. As part of our team, you will be fully remote while working collaboratively with colleagues based in various locations while occasionally attending in-person meetings or events as needed.<div>Work Authorization: Candidates for positions with Intradiem must be legally authorized to work in the United States. Verification of identity and employment eligibility will be required during onboarding. Intradiem is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Intradiem's intelligent automation solution for customer service teams is reinventing customer service for everyone.Who We AreIntradiem is a technology company on a mission to reinvent customer service through automation. What We DoWe develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year.How We WorkWe take a "problem-out" approach, asking customers to help us understand their business problems, exploring potential solutions together, incorporating their feedback, and releasing solutions that solve those problems.Our CultureWe take a "people-first" approach, treating employees, customers and each other with the dignity and respect we all deserve. Intradiem employees enjoy a family-first culture, transparent leadership, and unfettered growth opportunities. Our ValuesWe believe in service, encouraging our employees to contribute time and energy to causes that help improve the people and communities in which they live and work. We are guided by three core values:<ul><li>Servant's Heart—caring enough about other people to understand what their problems are and placing the needs of colleagues, customers, and others over personal objectives.</li><li>Craftsman's Attitude—taking pride in the work we do and creating solutions that really solve the problem at hand (and trying again if the first attempt doesn't do the trick).</li><li>Revolutionary Spirit—leaving the world a better place than it was when we found it, and doing things we would be proud to brag about to our grandchildren.</li></ul></div><hr />What this role will be doing:<ul><li>Collect, analyze, and interpret sales and marketing data to provide insights that drive strategic decision-making.</li><li>Collaborate with the entire sales organization to leverage data insights for process improvements and performance optimization, supporting both individual contributors and sales leadership.</li><li>Create and maintain dashboards, reports, and visualizations to track key performance indicators (KPIs) for sales and marketing initiatives.</li><li>Conduct detailed analyses of customer data, sales performance, market trends, and campaign effectiveness.</li><li>Work closely with sales leadership to identify areas for improvement, provide actionable recommendations, and implement data-driven solutions.</li><li>Assist in the development and refinement of sales forecasts, territory planning, and sales strategy execution.</li><li>Support cross-functional projects, using data to inform revenue-generating decisions and initiatives.</li><li>Maintain data integrity within sales and marketing databases, ensuring accuracy and consistency of information used for analysis.</li><li>Utilize statistical techniques to conduct predictive modeling and forecast future sales trends and performance outcomes.</li><li>Leverage evolving AI tools and methodologies to scale data analysis efforts and increase the speed of actionable insights.</li><li>Conduct all business in accordance with Intradiem's policies and procedures. </li><li>Perform all other duties as assigned. </li></ul>What this role needs to succeed:<ul><li>Bachelor's degree in Business, Data Analytics, Statistics, or a related field.</li><li>2-5 years of experience in sales data analysis or revenue operations required.</li><li>Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and familiarity with CRM systems.</li><li>Strong analytical, problem-solving, and critical-thinking skills.</li><li>Ability to communicate complex data findings in a clear and concise manner.</li><li>Detail-oriented, highly organized, and able to work independently under minimal supervision.</li><li>A team player with strong collaboration skills and a commitment to continuous improvement.</li><li>Strong analytical, written, and verbal communication skills. </li><li>Proficiency in analytical tools and techniques, with the ability to draw accurate conclusions from sales data. </li><li>Well-organized, self-starter who is able to prioritize, multitask, and adhere to deadlines. </li><li>Ability to collaborate across functions to implement various recommendations and action items. </li><li>Ability to connect and implement key themes and concepts across seemingly independent projects. </li></ul><div>Work Authorization: Candidates for positions with Intradiem must be legally authorized to work in the United States. Verification of identity and employment eligibility will be required during onboarding. Intradiem is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.</div></div></div>

Data Analyst IV- Marietta, GA (Terrell Mill Road) - Onsite 5 days a week 12 months contract Green Card & Citizens only Duties may include but are not limited to: •Analyze reporting requirements to determine development methods, development templates, and report design. •Workday Reporting expert with deep knowledge of the Workday ecosystem, including HCM, Recruiting, Benefits, Talent, Payroll, and Absence and Time Tracking. •Use best practices and industry standards in developing custom reports and calculated fields. •Partner with other report developers and functional experts to understand current demands of the business. •Work with technology/security teams to define and create calculated fields, security policies and other Workday objects to support the evolving reporting needs of the organization •Troubleshoot report related day to day transactions and doing tier II support as well for any requests that may come in from various teams and resolve issues in a timely manner. •Maintain proper change management documentation to satisfy the company's internal/external audit controls. •Mentor less experienced team members on the team in writing report and building calculated field. Job Related Experience: •3+ years of hand-on experience in Report Writing preferably with an existing and up to date Workday Advanced Reporting certification. •Proficient in Advanced, Matrix and Composite Reports. •Experience with Workday Dashboards, Worksheets, Prism and Discovery Board. •Advanced proficiency in building complex calculated field. •Proficiency in using the Workday Enterprise Interface Builder (EIB), BIRT and Workday Studio. •Ability to work independently in a fast-paced environment. •Workday Pro certification desired

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Data Analyst Jobs in Marietta, GA

Aiml Data AnalystNovember 15, 2024

Sales Data AnalystNovember 15, 2024

Sales Data AnalystNovember 14, 2024

Aiml Data AnalystNovember 14, 2024

Data Analyst IiNovember 12, 2024

Data AnalystNovember 6, 2024

Data AnalystNovember 4, 2024

Data Analyst IvNovember 2, 2024

Data Analyst IiOctober 28, 2024

Data AnalystOctober 27, 2024