Position Purpose: This position will serve as one of multiple analytics experts on the Customer Experience team which is responsible for advocating for the customer within the organization. We do that by leveraging data to understand our customers and their experiences obsessing over great customer experiences, identifying where we have opportunities to get better, and justifying investment in these areas. We also measure the impact of our efforts and track our customers' sentiment towards their interactions with The Home Depot experiences and our competitors. The position will be responsible for: <ul><li>Being the data expert on a balanced team that is engaged in a key CX initiative for the company</li><li>Combine business & customer understanding with analytical expertise to make sound recommendations in their domain</li><li>Continuous discovery and data exploration</li><li>Understanding the data domain for their assigned initiative better than any other resource in the company - knowing what data is there, how to join it, and how to use it to tell stories, make decisions, and answer questions</li><li>Tracking benefits of actions by the CX team using multiple stitched data sources</li><li>Creating and maintaining advanced SQL queries that power dashboards</li><li>Creating front end dashboards in tools like Tableau</li><li>Helping design the new CX data platform</li><li>Creating base queries and documentation to assist business teams in connecting to this new data source</li><li>Ad hoc analytics requests</li></ul> The right candidate for this role will be curious, become an expert on customer data, be a quick learner who can understand the business and dig deeply into specific experiences, and have strong logic and attention to detail. They will also have significant past experience working with data and using advanced analytics techniques. Key Responsibilities: <ul><li>Establish reporting standards and best practices.</li><li>Architect and implement a reporting framework.</li><li>Oversee data mining efforts.</li><li>Develop programs, methodologies, and files for analyzing and presenting data.</li><li>Collaborate with stakeholders, developers, UX designers and end-users to determine requirements.</li><li>Data analysis, development of SQL scripts, stored procedures & triggers, and report generation.</li><li>Develop programs, methodologies, and files for analyzing and presenting data</li><li>Data Cleansing/validation</li><li>Prepare data load scripts for mass data load from various data sources</li><li>Use of varied database applications/analytical tools</li><li>Enhancements/modifications to systems and procedures</li><li>Use of varied database applications/analytical tools</li><li>Enhancements/modifications to systems and procedures</li></ul> Direct Manager/Direct Reports: <ul><li>Position Reports to Sr. Engineer or Sr. Manager</li></ul> Travel Requirements: <ul><li>Typically requires overnight travel less than 10% of the time.</li></ul> Physical Requirements: <ul><li>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> Working Conditions: <ul><li>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> Minimum Qualifications: <ul><li>Must be eighteen years of age or older.</li><li>Must be legally permitted to work in the United States.</li></ul> Preferred Qualifications: <ul><li>Previous experience in a technical project leadership role.</li><li>Microsoft development technologies, including .NET, ASP.NET, C#.</li><li>Reporting technologies, including SSRS.</li><li>Expert experience with Microsoft SQL Server and SQL script development.</li></ul> Minimum Education: <ul><li>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> Preferred Education: <ul><li>No additional education</li></ul> Minimum Years of Work Experience: <ul><li>7</li></ul> Preferred Years of Work Experience: <ul><li>No additional years of experience</li></ul> Minimum Leadership Experience: <ul><li>None</li></ul> Preferred Leadership Experience: <ul><li>None</li></ul> Certifications: <ul><li>None</li></ul> Competencies: <ul><li>Superior interpersonal skills and ability to collaborate actively and work in a team environment.</li><li>Commitment to organized, high-quality deliverables.</li><li>Ability to mentor colleagues on standards, best practices, and new technology concepts.</li><li>Understanding of usability best practices and user design.</li><li>Creative approach to problem solving, innovation, and issue resolution.</li><li>Excellent verbal and written communication skills.</li><li>Self-motivated and self-managed with a high degree of analytical ability and intellectual curiosity.</li></ul> The application window is anticipated to be closed on May 7, 2024 See more benefits: livetheorangelife.com

Position Purpose: The Compliance Program Effectiveness (CPE) team serves as a strategic and innovative partner to The Home Depot's internal teams working in high risk compliance areas. The CPE Sr. Data Analyst is responsible for executing data-intensive compliance risk assessment projects and developing data analytics and monitoring to support internal consulting efforts. The CPE Sr. Data Analyst will collaborate with team members and stakeholders across the organization to complete compliance assessments and identify innovative ways to measure compliance effectiveness. The CPE Sr. Data Analyst will build and maintain data analytics processes and dashboards dedicated to each compliance assessment that will be used for continuous monitoring of risk area, regulatory area and overall compliance. The individual must possess strong communication and data mining skills, and be familiar with the programming tools, statistical software and technology used by the CPE team (e.g., SQL, Tableau, R, Python). Responsibilities also include supporting the Manager and Sr. Manager with continuous development and improvement of the overall Compliance Effectiveness assessment program. Key Responsibilities: <ul><li>20% - Professional Development - Seeks further knowledge on key developments and trends within compliance and relevant regulations. Leverages available resources and training to advance risk assessment, data analytics, interpersonal and presentation skills. Builds relationships with internal and cross-functional teams to develop trust and mutual understanding.</li><li>80% - Project Execution and Process Improvement - Participates in the continuous improvement of CPE assessments and program by communicating possible improvements and potential solutions for identified issues. Documents organized and detailed data analyses for compliance risk assessments. Creates sophisticated data collection plans; identify sources of data (operational, financial, industry, etc.); gather, analyze and manipulate data; review data for misconduct or risk trends and communicate exceptions. Reviews data for misconduct or risk trends and communicates exceptions. Develops and maintains advanced data mining, reporting capabilities and repetitive analytics to support the CPE team. Collaborates with CPE team and business partners to execute specified segments of compliance risk assessments; understands objectives, identifies risks, meets deadlines, communicates results/status updates and presents deliverables. Utilizes robotics to automate compliance data analytics and create dashboards/data visualizations for ongoing monitoring. </li></ul> Direct Manager/Direct Reports: <ul><li>This Position typically reports to Manager.</li><li>This role has 0 direct reports.</li></ul> Travel Requirements: <ul><li>Typically requires overnight travel 5% to 20% of the time.</li></ul> Physical Requirements: <ul><li>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.</li></ul> Working Conditions: <ul><li>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> Minimum Qualifications: <ul><li>Must be 18 years of age or older.</li><li>Must be legally permitted to work in the United States.</li><li>Strong quantitative and analytical skills. </li><li>Must past drug test and background check.</li></ul> Preferred Qualifications: <ul><li>2-4 years of relevant work experience </li><li>Experience with data analytics/visualization tools and communicating analysis (SQL, Google BigQuery, Tableau, programming language (R, Python, or SAS))</li><li>Experience with innovative technologies like RPA, Machine Learning, and Artificial Intelligence </li><li>Ability to work independently and complete work on schedule within a fast-paced environment </li><li>Ability to anticipate work needs and interact professionally with team and cross-functional business partners </li><li>Excellent organizational skills and attention to detail </li><li>Strong analytical, problem solving, and research skills </li></ul> Minimum Education: <ul><li>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> Preferred Education: <ul><li>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> Minimum Years of Work Experience: <ul><li>2</li></ul> Preferred Years of Work Experience: <ul><li>2 </li></ul> Minimum Leadership Experience: <ul><li>No previous leadership experience</li></ul> Preferred Leadership Experience: <ul><li>No previous leadership experience</li></ul> Certifications: <ul><li>None</li></ul> Competencies: <ul><li>Action Oriented</li><li>Nimble Learning</li><li>Self-Development</li><li>Tech Savvy</li><li>Collaborates</li><li>Cultivates Innovation</li><li>Optimizes Work Processes</li><li>Communicates Effectively</li><li>Customer Focus</li><li>Resourcefulness</li></ul>

Data Analyst Home Depot Management Company, Llc Jobs

Senior Data Analyst Customer Experience Remote
May 23, 2024

Senior Data Analyst Customer Experience Remote
May 19, 2024

Senior Data Analyst Customer Experience Remote
May 17, 2024

Senior Data Analyst Compliance Effectiveness
May 9, 2024

Senior Data Analyst Compliance Effectiveness
May 8, 2024

Senior Data Analyst Compliance Effectiveness
May 5, 2024

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Data Analyst Home Depot Management Company, Llc Jobs

Senior Data Analyst Customer Experience RemoteMay 23, 2024

Senior Data Analyst Customer Experience RemoteMay 19, 2024

Senior Data Analyst Customer Experience RemoteMay 17, 2024

Senior Data Analyst Compliance EffectivenessMay 9, 2024

Senior Data Analyst Compliance EffectivenessMay 8, 2024

Senior Data Analyst Compliance EffectivenessMay 5, 2024