Overview Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members “do better.” Joining PenFed is more than being an employee; it’s about being a part of the PenFed family.PenFed is hiring a (Hybrid) Business Intelligence Analyst, Operations at our San Antonio, Texas, Eugene, Oregon or Tysons, Virginia location. The primary purpose of this position is to collect, analyze, and derive insights from Operations data across various platforms (CRM, Telephony/IVR, CSAT, etc.), translating those insights into value-added KPIs, dashboards, and reports. The new hire will also support the modernization of analytical reporting solutions and drive the adaptation of the existing capabilities. The incumbent writes efficient and optimized queries, develops prototypes, and delivers reports to help decision makers. This role will help the business understand how members interact with PenFed as their financial institution, interact with their financial products, what drives member behavior, and how data can support decision making. Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.<ul><li>Work with the business and departments to gather complex and unique business requirements, and translate this into data and reporting needs</li><li>Applies various types of data visualizations to interpret findings and develop recommendations</li><li>Create written reports, presentations, and visuals that effectively summarize findings and support recommendations.</li><li>Work with business leadership to identify potential areas of analysis and strategic direction.</li><li>Develop and maintain reporting for all Contact center, Financial center and Service & Support or Enterprise Document Management, sales and volume metrics.</li><li>Assist in daily/weekly/monthly/annual individual and unit performance management reporting as well as scorecard creation.</li><li>Monitor, track and report trends and their impact on business objectives.</li><li>Design, develop and maintain reports, ad hoc queries and analytical tools.</li><li>Collaborate with business intelligence and data scientists in other divisions / departments within the organization to pursue shared goals and deepen understanding.</li><li>Have/develop a comprehensive and deep understanding of the data we maintain, foster learning with colleagues using analytical tools and applications to broaden data accessibility, advance our proficiency/efficiency in understanding and using the data appropriately.</li><li>Understand the business needs of cross-functional stakeholders, ideate, and make recommendations for appropriate reports and analyses.</li></ul> Qualifications Equivalent combination of education and experience is considered.<ul><li>Bachelor’s Degree in Business, Data Science. Computer Science or a related field is preferred.</li><li>Advanced knowledge in a programming/querying language (e.g., SQL).</li><li>Minimum of 2 (two) years’ experience in a data warehouse environment.</li><li>Advanced proficiency in Business Intelligence platforms and data visualization tools (e.g., Tableau, PowerBI).</li><li>Demonstrated data and analytics expertise.</li><li>Experience with data integration and ETL tools preferred.</li><li>Experience using Python or other analytics languages preferred.</li></ul>Work EnvironmentWhile performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*TravelAbility to travel to various worksites and be on-call may be required. About Us Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment Opportunity PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.
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Overview Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members do better. Joining PenFed is more than being an employee; its about being a part of the PenFed family. PenFed is hiring a (Hybrid) Business Intelligence Analyst, Operations at our San Antonio, Texas, Eugene, Oregon or Tysons, Virginia location. The primary purpose of this position is to collect, analyze, and derive insights from Operations data across various platforms (CRM, Telephony/IVR, CSAT, etc.), translating those insights into value-added KPIs, dashboards, and reports. The new hire will also support the modernization of analytical reporting solutions and drive the adaptation of the existing capabilities. The incumbent writes efficient and optimized queries, develops prototypes, and delivers reports to help decision makers. This role will help the business understand how members interact with PenFed as their financial institution, interact with their financial products, what drives member behavior, and how data can support decision making. Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned. Work with the business and departments to gather complex and unique business requirements, and translate this into data and reporting needs Applies various types of data visualizations to interpret findings and develop recommendations Create written reports, presentations, and visuals that effectively summarize findings and support recommendations. Work with business leadership to identify potential areas of analysis and strategic direction. Develop and maintain reporting for all Contact center, Financial center and Service & Support or Enterprise Document Management, sales and volume metrics. Assist in daily/weekly/monthly/annual individual and unit performance management reporting as well as scorecard creation. Monitor, track and report trends and their impact on business objectives. Design, develop and maintain reports, ad hoc queries and analytical tools. Collaborate with business intelligence and data scientists in other divisions / departments within the organization to pursue shared goals and deepen understanding. Have/develop a comprehensive and deep understanding of the data we maintain, foster learning with colleagues using analytical tools and applications to broaden data accessibility, advance our proficiency/efficiency in understanding and using the data appropriately. Understand the business needs of cross-functional stakeholders, ideate, and make recommendations for appropriate reports and analyses. Qualifications Equivalent combination of education and experience is considered. Bachelors Degree in Business, Data Science. Computer Science or a related field is preferred. Advanced knowledge in a programming/querying language (e.g., SQL). Minimum of 2 (two) years experience in a data warehouse environment. Advanced proficiency in Business Intelligence platforms and data visualization tools (e.g., Tableau, PowerBI). Demonstrated data and analytics expertise. Experience with data integration and ETL tools preferred. Experience using Python or other analytics languages preferred. Work Environment While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. *Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.* Travel Ability to travel to various worksites and be on-call may be required. About Us Established in 1935, PenFed today is one of the countrys strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment Opportunity PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568. #LI-Hybrid

Why USAA? At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nations military, but we all share in the mission to give back to those who did. Were working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. Theyre what guides everything we do from how we treat our members to how we treat each other. Come be a part of what makes us so special The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations : San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. The candidate selected for this position will have the opportunity to support all areas of Claims operations through partnership with decision science analysts and business partners by transforming data into insights and interactive visualizations. You will have the opportunity to lead analytic initiatives through the use of SQL, Tableau, Python, and Sigma USAAs newest self-service analytics tool. We value creativity, collaboration, and continuous learning in support of growing the Business Intelligence capability within the P&C Claims Analytics organization. Analyzes complex business problems and issues using data from internal and external sources to provide insight to analysts and decision makers. Identifies and interprets trends and patterns in datasets to locate influences. Crafts specifications for reports and analysis based on business needs and required or available data elements. May participate in consultation to users and in cross functional teams to address business issues. Prototypes solutions for displaying information based on business needs. What youll do: Independently participates in gathering complex business requirements by partnering with customers to define the business problem and data needs. Utilizes an intermediate understanding of multiple data structures and sources to lead the development and implementation of business intelligence solutions, which may include data visualization, data transformation, or data collection. Works closely with IT execution teams on the development of analytic infrastructures, data engineering, or related business intelligence efforts. Includes collaborating on the design and implementation of technical standards and governance practices. Applies data visualization best practices - often selecting the right data tool for the job - to identify and interpret trends or patterns while following standard Enterprise branding. Understands the value of prototyping, usability, and the end-user experience to maximize the impact of the final data visualization product (dashboard, report, insight, or analysis). Acts as a trusted data visualization advisor to the stakeholder/end-user in order to drive business value. Develops advanced knowledge to influence relevant data, information, and application architecture decisions. Actively participates in industry, COE, or other discipline-relevant groups/panels to keep abreast of industry trends and share best practices with team. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other business-related discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, etc.) OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, etc.). Experience identifying and implementing innovative approaches to address business problems and solutions. Experience developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related). Proven ability to build business knowledge through meaningful partnerships at the individual contributor, leadership, and EMG levels. Demonstrated advanced communication skills with the ability to deliver presentations to all levels of management. Demonstrated ability to embed intuitive story telling within business intelligence solutions. What sets you apart: 1 or more years of Property & Casualty Claims experience. Familiarity with SQL, Tableau, Python, and data prep/transformation. Excellent presentation and PowerPoint skills to include experience presenting to leaders. Proven ability to collaborate with stakeholders at all levels and manage multiple projects simultaneously. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $81,770 - $147,190. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits : At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an existing USAA employee, please use the internal career site in OneSource to apply. Please do not type your first and last name in all caps. Find your purpose. Join our mission. USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself you just need to share our passion for serving our more than 13 million members. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static_assets/Media/enterprise_hr_cpra_notice_at_collection.pdf) here. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

PenFed is hiring a (Hybrid) Business Intelligence Analyst, Operations at our San Antonio, Texas, Eugene, Oregon or Tysons, Virginia location. The primary purpose of this position is to collect, analyze, and derive insights from Operations data across Operations, Business, Intelligence, Analyst, Operation, Data Scientist, Technology, Banking

PenFed is hiring a (Hybrid) Business Intelligence Analyst, Operations at our San Antonio, Texas, Eugene, Oregon or Tysons, Virginia location. The primary purpose of this position is to collect, analyze, and derive insights from Operations data across Operations, Business, Intelligence, Analyst, Operation, Data Scientist, Technology, Banking

Business Intelligence Analyst Jobs in San Antonio, TX

Business Intelligence Analyst Operations
December 7, 2024

Business Intelligence Analyst Operations
December 2, 2024

Business Intelligence Analyst Midlevel Pc Claims Analytics
November 30, 2024

Business Intelligence Analyst Operations
November 26, 2024

Business Intelligence Analyst Operations
November 25, 2024

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Business Intelligence Analyst Jobs in San Antonio, TX

Business Intelligence Analyst OperationsDecember 7, 2024

Business Intelligence Analyst OperationsDecember 2, 2024

Business Intelligence Analyst Midlevel Pc Claims AnalyticsNovember 30, 2024

Business Intelligence Analyst OperationsNovember 26, 2024

Business Intelligence Analyst OperationsNovember 25, 2024