Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Job Description

Program Overview

Discover opportunities designed to set your career in motion! The Comcast internship program will help you cultivate meaningful relationships, develop strong interpersonal and business skills, gain exposure to the day-to-day operations of a Fortune 40 media and technology company, and receive mentorship opportunities to expand your professional network.

This program immerses students into the daily operation of a contemporary media and technology company while working side-by-side with Comcast's top innovators. The student becomes an integral part of the Comcast team working on creative, innovative, and thought-provoking projects within various business units.

Organization & Team Overview

At Comcast Business, we deliver innovative technology solutions that connect people and businesses together with customer experience at the forefront. Whether small businesses, medium-sized, or large Enterprise corporations, we empower companies to imagine what's possible with our products and services.

The Business Operations team plays a crucial role in driving the organization's financial and operational success. Our teammates are involved with the entire life cycle for our customers - from sales to installation and beyond - that drive profitability and great experiences. We have support professionals that assist sales, project managers that solve for complex issues, an analytics team that is passionate about providing advanced insight to drive informed business decisions.

Role Description

Are you passionate about data and people? Are you interested in expanding your business acumen by learning the day-to-day operations of a large-scale business firsthand? Would you like to gain real world experience in a best-in-class analytical support team?

As a Business Intelligence Analyst Intern, you will support the Manager of Business Operations and Business Operations Analyst in performing business performance reporting, analyses, and overall data needs for our organization.

What are some interesting problems the student will work on?

In your role, you will help improve the data experience for our internal customers. You will work with the Business Intelligence team to support current functions as well as create new, innovative ways to expand our ability to serve our organization's demand for data.

Where can this student make an impact?

You will be working with a business intelligence team with over 20 years of combined experience in both business intelligence and business acumen. Success in this role is characterized by streamlining the data needs of our team to make a better experience for those we serve.

Job Responsibilities

Responsibilities include but are not limited to:

Utilizing scripts or other techniques to automate reporting capabilities
User acceptance testing of current and new tools
Research operational issues from a variety of systems
Perform ad-hoc reporting and analytics
Help build new, innovative data analytic methods to implement
Maintain and update current end user tools
Collaborate on presentations to key stakeholders
Conduct teaching sessions for our support and sales teams to educate how best to utilize our array of reporting and analytics tools
Other duties and responsibilities as assigned.
Preferred Skills     Strong analytical skills with the ability to interpret complex data sets and present findings clearly
Strong communication and interpersonal skill with the ability to collaborate across teams and functions
Proactive mindset with a drive to identify opportunities for improvement and take initiative
Financial analysis and modeling
Budget, planning, and/or forecast modeling
Microsoft Office (Excel, PowerPoint, Sharepoint)
Programming language knowledge (SQL, Python and/or R)
Data visualization tools (Power BI, Tableau)
Preferred Majors: Data Science, Statistics, Business Administration, Computer Science, Economics, Mathematics, Information Systems, or related field
Minimum Qualifications and Eligibility Requirements     Currently pursuing a bachelor's degree from a United States-based college or university
Rising Junior (must have a graduation date between Winter 2026- Spring 2027)
Returning to degree-program (for at least a semester) after the completion of the summer internship (meaning, student must be returning to school for Fall 2025 semester before graduating)
Available to work 40 hours per week over the course of the summer program- June 2 through August 15, 2025
Authorized to work in the United States with no current or future sponsorship needs
Available to report in-person to the work location on the job posting (unless virtual offering)
Comcast is an Affirmative Action/EEO employer M/F/D/V

Skills

Accountability, Communication, Professional Etiquette, Relationship Building, Resilience, Teamwork

Compensation
Base Pay: $22.00

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Certifications  (if applicable)

Relative Work Experience
0-2 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

<p>Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
Skills:

Business Intelligence (BI); Business Development; Data Analytics




Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years</p>

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for working cross-functionally to collect data and develop models to determine trends utilizing a variety of data sources. Retrieves, analyzes and summarizes business, operations, employee, customer and/or economic data in order to develop business intelligence, optimize effectiveness, predict business outcomes and decision-making purposes. Involved with numerous key business decisions by conducting the analyses that inform our business strategy. This may include: impact measurement of new products or features via normalization techniques, optimization of business processes through robust A/B testing, clustering or segmentation of customers to identify opportunities of differentiated treatment, deep dive analyses to understand drivers of key business trends, identification of customer sentiment drivers through natural language processing (NLP) of verbatim responses to Net Promotor System (NPS) surveys and development of frameworks to drive upsell strategy for existing customers by balancing business priorities with customer activity. Works with moderate guidance in own area of knowledge.

Job Description

Core Responsibilities

Works with business leaders and stakeholders to understand data and analysis needs and develop technical requirements.

Determines relevancy of data and identifies alternative data sources as needed to ensure analytics requested by business stakeholders can be completed.

Analyzes large, complex data to determine actionable business insights using self-service analytics and reporting tools.

Queries disparate big data platforms such as Teradata, SQL Server, Hadoop, and AWS.

Combines data as needed from disparate data sources to complete analysis.

Identifies key business drivers and insights by conducting exploratory data analysis and hypothesis testing.

Develops forecasting models to predict sales, demand and other key business metrics.

Analyzes the results of campaigns, offers or initiatives to measure their effectiveness and identifies opportunities for improvement.

Communicates findings clearly and concisely through narrative-driven presentations and effective data visualizations to Company executives and decisionmakers.

Promotes and evangelizes a culture of excellence, data driven discussions, healthy skepticism, intellectual curiosity, knowledge sharing, and teamwork.

Stays current with emerging trends in analytics, statistics, and machine learning and applies them to business challenges.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

Other duties and responsibilities as assigned.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Business Intelligence (BI); Business Development; Data Analytics

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years

Job Family Group: Enterprise Analytics & Data Intelligence

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