Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and were excited about whats next. Join us. General Summary: Unum is looking for a Senior Business Analyst to join our Acquisition growth space working on Quote Assist and AI integrated solutions through Salesforce. This Senior Business Analysts is responsible for ensuring the delivery of the defined business objectives within the agile team. They are to participate in the advancement of business solutions across a business portfolio by working closely with IT Leadership, Product Owners, Business SMEs and Business Architects. The Sr. Business Analyst plays a critical role in mentoring Business Analysts of all levels to ensure we are growing future talent within the agile teams. They will serve as a subject matter expert and have a deep understanding of the Unum business model both the products we sell and the services model we employ - and will bring forward areas where investment will bring benefit to our customers and the company Job Specifications <ul><li>Bachelors degree required, relevant professional qualification or acceptable industry experience. </li><li>6+ years successful experience in defining and delivering valuable solutions to our customers </li><li>Intellectual curiosity, learning agility, and enthusiasm for tackling tough problems </li><li>Excellent communication skills, both written and oral. Comfortable leading groups of people in discussions </li><li>Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization. </li><li>Able to deal with significant ambiguity and translate into more tangible outcomes </li><li>Strong insurance or relevant industry experience </li><li>Proven track record of success with business delivery (software solutions) </li><li>Demonstrates a metrics and financial mindset to ensure ROI for business </li><li>Certifications strongly encouraged </li> </ul>Duties and Responsibilities <ul><li>Maintain holistic understanding of IT Delivery roadmap and track any changes to the roadmap are aligned in the backlog tooling enabling teams to leverage automated roadmaps and status report, metrics functionality </li><li>Ensures that Product or adoption KPIs identified can feasibly be measured and tracked through the development and delivery activities, ensuring key data points are identified and included from the outset within the scope of the agile teamwork. Identify trends in supporting or cascading metrics that may impact the KPI up to the PO and leadership team </li><li>Salesforce experience is a plus </li><li>Salesforce Admin Certification is a plus </li><li>MuleSoft experience helpful </li><li>Test case and Test plan understanding of how they are written and executed is preferred </li><li>Maintains holistic understanding of relevant client personas and uses these personas to refine work items to develop shared understand across the Agile Team of the client needs </li><li>Ensure product backlog quality of work item descriptions are concise and effective represent user needs, with any sufficiently detailed, precise acceptance criteria to support testing and acceptance of the work. Ensure that key data points on the work items are in place to provide expected transparency. Responsible for the investigation and application of changes to program scope. Identifies the impact on business requirements of external impacts affecting a program or project. </li><li>Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, and task/process/workflow analysis selecting the appropriate means of representing the business requirement and ensuring traceability back to source (tools such as blueworks for process mapping, excel). </li><li>Industry Analysis of trends, technology and market advancements and demonstrated application into our context </li><li>Partners with UX and builds knowledge of UX tools and techniques to incorporate persona needs into the product backlog and requirements </li><li>Performs system and business process analysis and mapping leveraging enterprise toolset </li><li>Maintain and model best practices on a set of tactical agile techniques in relation to work decomposition, planning, estimation, backlog tooling, status reporting </li><li>Collaborates with the Business Architect, Product Owner, agile team and relevant subject matter experts to define concise and effective user stories from the capabilities roadmap also detailing precise and accurate acceptance criteria. This includes functional and non-functional requirements </li><li>Collaborates with the Team (Architects, Software Engineers, Test Engineers, etc.) to ensure that the team understands the work item as defined in order to help them develop high quality features and solutions that meet or exceed what the Product Owner is expecting </li><li>Ensure that product backlog work items e.g. user stories are meeting the definition of ready in line with enterprise targets on backlog readiness, often called planning horizons or planning intake funnel </li><li>Ensure backlog work item decomposition is meeting enterprise standards with respect of quality of content and data integrity on key fields to drive transparency and effective reporting </li><li>Models behaviors and practices to leverage and fully optimize methodology adoption outlined in product area. E.g. Customer Journey, Agile Methodologies, Program Execution Framework i.e. Program Ways of Working </li><li>Collaborates with Business & Technical Architects to evaluate the business suitability of applications/solutionsin support of the capabilities roadmap </li><li>Evaluates native functionality from third party/cloud solutions and identifies opportunities to meet business needs including page layouts, workflows, reporting and dashboards </li><li>Responsible for the investigation and application of changes to program scope. Identifies the impact on business requirements of external impacts affecting a program or project. </li><li>Mentors Business Analyst Is and Business Analyst IIs to ensure appropriate business analyst standards and practices are met, where appropriate </li><li>Responsible for assessing requests for change and their impacts on existing applications/solutionsin the business portfolio and ensuring the changes are prioritized and assessed for risk appropriately. </li><li>Collaborates with the agile team to ensure appropriate acceptance criteria is defined and met by participating in all test activities where necessary to ensure successful feature delivery. </li><li>Ensures an innovation culture in the team by continuous improvement of deliveries and participates in evaluating new processes and technologies that can be applied to future feature delivery </li><li>Participates in retrospectives to ensure the agile team continuously improves and ensures that value stream mapping is completed in order to remove waste in the process </li><li>Collaborates with Chief Product Owner and Product Owner on prioritization and grooming of the capability backlog. Ensure that key information needed to support PO prioritization is current, accurate and available in a usable format to drive high quality decisions. </li><li>May serve in a Scrum Master role for an agile team </li><li>Ensures that the latest project progress is known to the agile team by ensuring Application Lifecycle Management (ALM) tools are up to date and participating in daily stand-ups outlining progress made, progress planned and detailing impediments </li><li>Identifies data source, gathers and analyzes data relevant to processes identified for process improvement initiatives. </li> </ul>#LI-AS3 #LI-MULTI #LI-Hybrid ~IN1 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $89,400.00-$174,800.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and were excited about whats next. Join us. General Summary: Unum is seeking a detail-oriented and analytical Business Analyst I to join our the Solutions Organization. Our ideal candidate will have at least 2 years of experience working with Fineos, coupled with an understanding of Agile methodologies. As a Business Analyst I, you will play a key role in maintaining a holistic understanding of the IT Delivery roadmap, ensuring alignment across various teams, and driving high-quality decision-making processes. *** This is a hybrid opportunity, defined as 2 days per week onsite at either our Portland, ME, Chattanooga, GA or Atlanta, GA campus *** Duties and Responsibilities: <ul><li>Maintain holistic understanding of IT Delivery roadmap and track any changes to the roadmap are aligned in the backlog tooling enabling teams to leverage automated roadmaps and status report, metrics functionality </li><li>Ensures that Product or adoption KPIs identified can feasibly be measured and tracked within development and delivery activities, ensuring key data points are identified and included from the outset within the scope of the agile teamwork </li><li>Maintains holistic understanding of relevant client personas and uses these personas to refine work items to develop shared understand across the Agile Team of the client needs </li><li>Ensure integrity of work items as they are broken down and refined throughout hierarchy of work items in the product backlog. Identify where intent may be lost or overlooked during the work breakdown and refinement processes. Ie. Descoping or need for supplementary requirement gathering </li><li>Collaborates with the Product owner and relevant subject matter experts to define concise and effective user stories with precise and accurate acceptance criteria for a user story on a just?in?time/just?enough basis that will be used by the team and product owner to ensure that stakeholder and product owner intent is effectively captured and developed </li><li>Ensure that key information needed to support PO prioritization is current, accurate and available in a usable format to drive high quality decisions. </li><li>Ensure functional and non-functional requirements, with appropriate documentation are represented effectively in the product backlog </li><li>Ensure that product backlog work items e.g. user stories are meeting the definition of ready/done in line with enterprise targets on backlog readiness, often called planning horizons or planning intake funnel </li><li>Ensure backlog work item decomposition is meeting enterprise standards with respect of quality of content and data integrity on key fields to drive transparency and effective reporting. Identify data sources and gather and analyze data relevant to processes impacted by the solutions being created. </li><li>Fully engages and leverages methodologies outlined in relevant product area. Eg. Customer Journey, Agile Methodologies, Program Execution Framework ie. Program Ways of Working </li><li>Maintains a set of tools and skills to elicit client needs and requirements using appropriate techniques (often times elicitation will require work on artifacts such as Personas, User Stories and/or Story Maps) </li><li>Determine and use the most appropriate means of representing business requirements in the context of a specific change initiative, ensuring traceability back to the source </li><li>Demonstrates active engagement and sharing of practices in Business Analyst forums </li><li>Engages in industry analysis of trends, technology, and market advancements </li><li>Ensuring documentation and change controls are in place for the production deployment activities and transition to production support technical teams with the Agile Team </li><li>Collaborates with Product Owners to manage and groom the backlog for the team </li><li>Review the acceptance criteria with the Team (Software Engineers and Test Engineers) to ensure agreement on testability so the team can drive toward getting the right tests automated to support continuous integration </li><li>Collaborates with the Team (Architects, Software Engineers, Test Engineers, etc.) to ensure that the team defines, builds and produces features and solutions that meet or exceed what the Product Owner is expecting </li><li>Completes process mapping and performs Story Decomposition to enable planning at the appropriate level of granularity that supports the just?in?time nature of agile approaches </li><li>Collaborates with the agile team during planning and interacts with the Scrum Master or Team Lead and product owner to agree sprint deliverables post sprint planning </li><li>Has a detailed knowledge of business processes for assigned business portfolios and has suggestions or ideas on how to improve </li><li>Gather requirements for persona of specific user experiences. Completes Information architecture and works with UXD resources to ensure excellent user experience is delivered </li><li>Evaluates native functionality from third party/cloud solutions and identifies opportunities to meet business needs also performs configurations including page layouts, workflows, reporting and dashboards </li><li>Assists the agile team with internal test execution, inclusive of documenting results, managing and tracking defects, and trouble-shooting issues that arise out of testing </li><li>Ensures that the latest project progress is known to the agile team by ensuring Application Lifecycle Management (ALM) tools are up to date and participating in daily stand-ups outlining progress made, progress planned and detailing impediments </li> </ul>Job Specifications: <ul><li>Bachelors Degree preferred, or equivalent experience </li><li>Has 2+ years experience working as part of an agile team </li><li>Passionate about the business direction, priorities, results, and customer experience. </li><li>Has demonstrated good analytical abilities </li><li>Takes a logical, analytical approach to problem solving and pays close attention to detail </li><li>Knowledge of Agile Development Methodologies </li><li>Self motivated and results oriented </li><li>Demonstrates good oral and written communication skills. </li><li>Strong written communication skills to document and communication requirements </li><li>Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization. </li><li>Takes an innovative approach to problem solving </li> </ul>#LI-TS1 #LI-MULTI #LI-HYBRID ~IN1 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $60,500.00-$117,500.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. General Summary: Unum has an exciting Business Analyst I opportunity available supporting our Total Leave Team! Our Business Analyst role is responsible for working with the agile team and the Product Owner to define and document acceptance criteria. They ensure the solutions delivered are of high quality by collaborating with their agile team members and by leveraging/using appropriate elicitation/documentation practices for the team. They are active team members who participate in the estimation of work required to deliver software features. Job Specifications: <ul><li>Bachelor's Degree preferred, or equivalent experience </li><li>Has 2+ years' experience working as part of an agile team </li><li>Passionate about the business direction, priorities, results, and customer experience. </li><li>Has demonstrated good analytical abilities </li><li>Takes a logical, analytical approach to problem solving and pays close attention to detail </li><li>Knowledge of Agile Development Methodologies </li><li>Self-motivated and results oriented </li><li>Demonstrates good oral and written communication skills. </li><li>Strong written communication skills to document and communication requirements </li><li>Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization. </li><li>Takes an innovative approach to problem solving </li><li>IIBA certifications are a plus </li></ul>Duties and Responsibilities: <ul><li>Maintain holistic understanding of IT Delivery roadmap and track any changes to the roadmap are aligned in the backlog tooling enabling teams to leverage automated roadmaps and status report, metrics functionality </li><li>Ensures that Product or adoption KPIs identified can feasibly be measured and tracked within development and delivery activities, ensuring key data points are identified and included from the outset within the scope of the agile teamwork </li><li>Maintains holistic understanding of relevant client personas and uses these personas to refine work items to develop shared understand across the Agile Team of the client needs </li><li>Ensure integrity of work items as they are broken down and refined throughout hierarchy of work items in the product backlog. Identify where intent may be lost or overlooked during the work breakdown and refinement processes. Ie. Descoping or need for supplementary requirement gathering </li><li>Collaborates with the Product owner and relevant subject matter experts to define concise and effective user stories with precise and accurate acceptance criteria for a user story on a just-in-time/just-enoughbasis that will be used by the team and product owner to ensure that stakeholder and product owner intent is effectively captured and developed </li><li>Ensure that key information needed to support PO prioritization is current, accurate and available in a usable format to drive high quality decisions. </li><li>Ensure functional and non-functional requirement's, with appropriate documentation are represented effectively in the product backlog </li><li>Ensure that product backlog work items e.g. user stories are meeting the definition of ready/done in line with enterprise targets on backlog readiness, often called planning horizons or planning intake funnel </li><li>Ensure backlog work item decomposition is meeting enterprise standards with respect of quality of content and data integrity on key fields to drive transparency and effective reporting. Identify data sources and gather and analyze data relevant to processes impacted by the solutions being created. </li><li>Fully engages and leverages methodologies outlined in relevant product area. Eg. Customer Journey, Agile Methodologies, Program Execution Framework ie. Program Ways of Working </li><li>Maintains a set of tools and skills to elicit client needs and requirements using appropriate techniques (often times elicitation will require work on artifacts such as Personas, User Stories and/or Story Maps) </li><li>Determine and use the most appropriate means of representing business requirements in the context of a specific change initiative, ensuring traceability back to the source </li><li>Demonstrates active engagement and sharing of practices in Business Analyst forums </li><li>Engages in industry analysis of trends, technology, and market advancements </li><li>Ensuring documentation and change controls are in place for the production deployment activities and transition to production support technical teams with the Agile Team </li><li>Collaborates with Product Owners to manage and groom the backlog for the team </li><li>Review the acceptance criteria with the Team (Software Engineers and Test Engineers) to ensure agreement on testability so the team can drive toward getting the right tests automated to support continuous integration </li><li>Collaborates with the Team (Architects, Software Engineers, Test Engineers, etc.) to ensure that the team defines, builds and produces features and solutions that meet or exceed what the Product Owner is expecting </li><li>Completes process mapping and performs Story Decomposition to enable planning at the appropriate level of granularity that supports the just-in-time nature of agile approaches </li><li> Collaborates with the agile team during planning and interacts with the Scrum Master or Team Lead and product owner to agree sprint deliverables post sprint planning </li><li>Has a detailed knowledge of business processes for assigned business portfolios and has suggestions or ideas on how to improve </li><li>Gather requirements for persona of specific user experiences. Completes Information architecture and works with UXD resources to ensure excellent user experience is delivered </li><li>Evaluates native functionality from third party/cloud solutions and identifies opportunities to meet business needs also performs configurations including page layouts, workflows, reporting and dashboards </li><li>Assists the agile team with internal test execution, inclusive of documenting results, managing and tracking defects, and trouble-shooting issues that arise out of testing </li><li>Ensures that the latest project progress is known to the agile team by ensuring Application Lifecycle Management (ALM) tools are up to date and participating in daily stand-ups outlining progress made, progress planned and detailing impediments </li></ul> #LI-AS3 #LI-MULTI #LI-Hybrid ~IN1 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $60,500.00-$117,500.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. General Summary: Unum is seeking a detail-oriented and analytical Business Analyst I to join our the Solutions Organization. Our ideal candidate will have at least 2 years of experience working with Fineos, coupled with an understanding of Agile methodologies. As a Business Analyst I, you will play a key role in maintaining a holistic understanding of the IT Delivery roadmap, ensuring alignment across various teams, and driving high-quality decision-making processes. *** This is a hybrid opportunity, defined as 2 days per week onsite at either our Portland, ME, Chattanooga, GA or Atlanta, GA campus *** Duties and Responsibilities: <ul> <li>Maintain holistic understanding of IT Delivery roadmap and track any changes to the roadmap are aligned in the backlog tooling enabling teams to leverage automated roadmaps and status report, metrics functionality </li><li>Ensures that Product or adoption KPIs identified can feasibly be measured and tracked within development and delivery activities, ensuring key data points are identified and included from the outset within the scope of the agile teamwork </li><li>Maintains holistic understanding of relevant client personas and uses these personas to refine work items to develop shared understand across the Agile Team of the client needs </li><li>Ensure integrity of work items as they are broken down and refined throughout hierarchy of work items in the product backlog. Identify where intent may be lost or overlooked during the work breakdown and refinement processes. Ie. Descoping or need for supplementary requirement gathering </li><li>Collaborates with the Product owner and relevant subject matter experts to define concise and effective user stories with precise and accurate acceptance criteria for a user story on a just-in-time/just-enough basis that will be used by the team and product owner to ensure that stakeholder and product owner intent is effectively captured and developed </li><li>Ensure that key information needed to support PO prioritization is current, accurate and available in a usable format to drive high quality decisions. </li><li>Ensure functional and non-functional requirement's, with appropriate documentation are represented effectively in the product backlog </li><li>Ensure that product backlog work items e.g. user stories are meeting the definition of ready/done in line with enterprise targets on backlog readiness, often called planning horizons or planning intake funnel </li><li>Ensure backlog work item decomposition is meeting enterprise standards with respect of quality of content and data integrity on key fields to drive transparency and effective reporting. Identify data sources and gather and analyze data relevant to processes impacted by the solutions being created. </li><li>Fully engages and leverages methodologies outlined in relevant product area. Eg. Customer Journey, Agile Methodologies, Program Execution Framework ie. Program Ways of Working </li><li>Maintains a set of tools and skills to elicit client needs and requirements using appropriate techniques (often times elicitation will require work on artifacts such as Personas, User Stories and/or Story Maps) </li><li>Determine and use the most appropriate means of representing business requirements in the context of a specific change initiative, ensuring traceability back to the source </li><li>Demonstrates active engagement and sharing of practices in Business Analyst forums </li><li>Engages in industry analysis of trends, technology, and market advancements </li><li>Ensuring documentation and change controls are in place for the production deployment activities and transition to production support technical teams with the Agile Team </li><li>Collaborates with Product Owners to manage and groom the backlog for the team </li><li>Review the acceptance criteria with the Team (Software Engineers and Test Engineers) to ensure agreement on testability so the team can drive toward getting the right tests automated to support continuous integration </li><li>Collaborates with the Team (Architects, Software Engineers, Test Engineers, etc.) to ensure that the team defines, builds and produces features and solutions that meet or exceed what the Product Owner is expecting </li><li>Completes process mapping and performs Story Decomposition to enable planning at the appropriate level of granularity that supports the just-in-time nature of agile approaches </li><li> Collaborates with the agile team during planning and interacts with the Scrum Master or Team Lead and product owner to agree sprint deliverables post sprint planning </li><li>Has a detailed knowledge of business processes for assigned business portfolios and has suggestions or ideas on how to improve </li><li>Gather requirements for persona of specific user experiences. Completes Information architecture and works with UXD resources to ensure excellent user experience is delivered </li><li>Evaluates native functionality from third party/cloud solutions and identifies opportunities to meet business needs also performs configurations including page layouts, workflows, reporting and dashboards </li><li>Assists the agile team with internal test execution, inclusive of documenting results, managing and tracking defects, and trouble-shooting issues that arise out of testing </li><li>Ensures that the latest project progress is known to the agile team by ensuring Application Lifecycle Management (ALM) tools are up to date and participating in daily stand-ups outlining progress made, progress planned and detailing impediments </li></ul>Job Specifications: <ul> <li>Bachelors Degree preferred, or equivalent experience </li><li>Has 2+ years experience working as part of an agile team </li><li>Passionate about the business direction, priorities, results, and customer experience. </li><li>Has demonstrated good analytical abilities </li><li>Takes a logical, analytical approach to problem solving and pays close attention to detail </li><li>Knowledge of Agile Development Methodologies </li><li>Self motivated and results oriented </li><li>Demonstrates good oral and written communication skills. </li><li>Strong written communication skills to document and communication requirements </li><li>Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization. </li><li>Takes an innovative approach to problem solving </li></ul> #LI-TS1 #LI-MULTI #LI-HYBRID ~IN1 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $60,500.00-$117,500.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

Job Posting End Date: September 02Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.Unum is changing, and we're excited about what's next. Join us.General Summary:Join a dynamic environment where business success is driven through technology and effective team collaboration. Unum is offering an exciting opportunity for an Associate Business Analyst to be part of a brand-new Scrum Team within the Digital Transformation Organization, working closely with the Senior IT Business Analyst to deliver impactful solutions.Key Responsibilities:•Collaborate with Agile Teams: Work closely with an Agile team to define business requirements and user stories from a technical perspective to deliver key features.•Requirements Management: Ensure functional and non-functional requirements, with appropriate documentation, are represented in the product backlog.•Process Mapping & Story Decomposition: Complete process mapping and perform story decomposition to facilitate effective planning.•Acceptance Criteria & Testing: Collaborate with software engineers and test engineers to review acceptance criteria, ensuring agreement on testability for continuous integration.•User Story Development: Partner with the Senior Business Analyst, Product Owner, and subject matter experts to create precise, concise user stories with clear acceptance criteria.•Backlog Management: Ensure that product backlog items, such as user stories, meet the definition of ready/done in line with enterprise backlog readiness targets.•Data Analysis: Identify data sources, gather and analyze data relevant to the processes impacted by the solutions being created.Why You Should Join Us:•Be part of a brand-new Scrum Team where your contributions directly influence our technical solutions.•Opportunity to collaborate with senior leaders, including the Senior IT Business Analyst, and work closely with cross-functional Agile teams.•A dynamic and inclusive work environment that fosters professional growth and continuous learning.*** This is a hybrid opportunity, defined as 2 days onsite per week at our Portland, ME, Chattanooga, TN, Columbia, SC, or Atlanta, GA campus ***Principal Duties and ResponsibilitiesAn Associate is responsible for the analysis, design, testing, implementation, and maintenance of new and existing features for the applications for a given business domainResponsible for communication and collaboration with team members and Manager in the delivery of featuresAnalyses, Designs, codes, configures, unit tests, maintains, and documents software deliverables using agreed upon standards and tools. Participates in sizing and estimation activities within the agile teamCommunicates daily with the Scrum Master or Manager and the Agile team on progress made and planned progress for the coming day and reports any impediments that are blocking their progressEmbraces learning opportunities such as code reviews and sprint retrospectives; contributing ideas for continuous improvement and readily receives feedback for self-improvement.Exercises creativity and resourcefulness in solving technical problems in a way that maximizes customer valueFocuses on work items as determined by Manager or Scrum MasterResponsible for following the quality practices - peer reviews, design reviews, code reviews, comprehensive software testing, test automation, and retrospectivesDemonstrates an interest in software architectures and seeks to design solutions in alignment with Company stated architecture and standardsParticipate in Proof Of Concept work and prototyping when necessaryCollaborates with Business Analysts to confirm understanding of business requirements relating to features to be delivered and to help the Business Analyst define requirements that can be delivered from a technical perspectiveCollaborates with User Experience (UX) designers to ensure designs produced can be translated efficiently into working solutions for feature deliveryCollaborate with Test Engineers and Senior Test Engineers to ensure that software meets the definition of done; ensuring successful transition of work to the next stage of production during the sprintsIncludes automation into daily practices - including Automated testing, continuous Integration, continuous release, etc.Ensures that the latest project progress is known to the agile team by ensuring Application Lifecycle Management (ALM) tools, for example Agile Central, are up to date and participating in daily standups outlining progress made, progress planned and any impedimentsThinks with the mind of the end customer at all times, ensuring solutions seek to improve the customer experience and delight their customers.Job SpecificationsBachelors of Computer Science preferred, or equivalent relevant business experienceThe Asociate role is an entry level role into Unum, and typically has zero to two years of IT related experience.Shows evidence of analytical abilityTakes a logical, analytical approach to problem solving and pays close attention to detailKnowledge of Agile Development MethodologiesSelf motivated and results orientedDemonstrates strong focus on quality delivery and delighting customers; holds self to high standards of deliveryDemonstrates good oral and written communication skills.Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization.Ability and drive to learnTechnology Skills/KnowledgeAn understanding and experience with some of the technologies below is expected and the candidate is required to develop deep expertise in many of these during their work in Unum :Languages: HTML, CSS, XML, C#, JavaScript, SQL, SOQLDevelopment Tools / IDE's: Visual Studio, Visual Studio Code, Browser Dev Tools (IE & Chrome), SharePoint Designer, Fiddler, Charles, WireSharkSource Control: Visual Studio Team Services, Github, BitBucket,Application Types: ASP.NET MVC, Web API,Frameworks and Libraries: JQuery, NodeJS/NPM, AngularJS (1.x), KnockoutJS, Backbone, Ember, React, Bootstrap, Foundation, Office UI Fabric, Material, Gulp, Grunt, JSLint, Mocha, Chai, Karma, Protractor, Selenium, Nintex, K2Security and Protocols: NTLM, SAML, OAuth, SOAP, WCF, HTTP/S, TCP/IP, SMTP, RESTCloud Platforms: Azure, Google Cloud, AWS, Salesforce /Force.com, Heroku, Cloud 9Operating Systems: Windows 7, Windows 10, Windows Server 2008 R2+, Mac OSX, LinuxDatabase and Storage Technologies: SQL Server, Azure Storage (various), AWS Storage (various) , MongoDB, PostgreSQLProcess: Scrum, User Stories#LI-TS1#LI-MULTI#LI-HYBRID~IN1Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office.Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.$52,000.00-$96,200.00Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.Company:Unum

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. General Summary: Unum is looking for a Senior Business Analyst to join our Acquisition growth space working on Quote Assist and AI integrated solutions through Salesforce. This Senior Business Analysts is responsible for ensuring the delivery of the defined business objectives within the agile team. They are to participate in the advancement of business solutions across a business portfolio by working closely with IT Leadership, Product Owners, Business SME's and Business Architects. The Sr. Business Analyst plays a critical role in mentoring Business Analysts of all levels to ensure we are growing future talent within the agile teams. They will serve as a subject matter expert and have a deep understanding of the Unum business model - both the products we sell and the services model we employ - and will bring forward areas where investment will bring benefit to our customers and the company Job Specifications <ul><li>Bachelor's degree required, relevant professional qualification or acceptable industry experience. </li><li>6+ years successful experience in defining and delivering valuable solutions to our customers </li><li>Intellectual curiosity, learning agility, and enthusiasm for tackling tough problems </li><li>Excellent communication skills, both written and oral. Comfortable leading groups of people in discussions </li><li>Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization. </li><li>Able to deal with significant ambiguity and translate into more tangible outcomes </li><li>Strong insurance or relevant industry experience </li><li>Proven track record of success with business delivery (software solutions) </li><li>Demonstrates a metrics and financial mindset to ensure ROI for business </li><li>Certifications strongly encouraged </li></ul>Duties and Responsibilities <ul> <li>Maintain holistic understanding of IT Delivery roadmap and track any changes to the roadmap are aligned in the backlog tooling enabling teams to leverage automated roadmaps and status report, metrics functionality </li><li>Ensures that Product or adoption KPIs identified can feasibly be measured and tracked through the development and delivery activities, ensuring key data points are identified and included from the outset within the scope of the agile teamwork. Identify trends in supporting or cascading metrics that may impact the KPI up to the PO and leadership team </li><li>Salesforce experience is a plus </li><li>Salesforce Admin Certification is a plus </li><li>MuleSoft experience helpful </li><li>Test case and Test plan understanding of how they are written and executed is preferred </li><li>Maintains holistic understanding of relevant client personas and uses these personas to refine work items to develop shared understand across the Agile Team of the client needs </li><li>Ensure product backlog quality of work item descriptions are concise and effective represent user needs, with any sufficiently detailed, precise acceptance criteria to support testing and acceptance of the work. Ensure that key data points on the work items are in place to provide expected transparency. Responsible for the investigation and application of changes to program scope. Identifies the impact on business requirements of external impacts affecting a program or project. </li><li>Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, and task/process/workflow analysis selecting the appropriate means of representing the business requirement and ensuring traceability back to source (tools such as blueworks for process mapping, excel). </li><li>Industry Analysis of trends, technology and market advancements and demonstrated application into our context </li><li>Partners with UX and builds knowledge of UX tools and techniques to incorporate persona needs into the product backlog and requirements </li><li>Performs system and business process analysis and mapping leveraging enterprise toolset </li><li>Maintain and model best practices on a set of tactical agile techniques in relation to work decomposition, planning, estimation, backlog tooling, status reporting </li><li>Collaborates with the Business Architect, Product Owner, agile team and relevant subject matter experts to define concise and effective user stories from the capabilities roadmap also detailing precise and accurate acceptance criteria. This includes functional and non-functional requirements </li><li>Collaborates with the Team (Architects, Software Engineers, Test Engineers, etc.) to ensure that the team understands the work item as defined in order to help them develop high quality features and solutions that meet or exceed what the Product Owner is expecting </li><li>Ensure that product backlog work items e.g. user stories are meeting the definition of ready in line with enterprise targets on backlog readiness, often called planning horizons or planning intake funnel </li><li>Ensure backlog work item decomposition is meeting enterprise standards with respect of quality of content and data integrity on key fields to drive transparency and effective reporting </li><li>Models behaviors and practices to leverage and fully optimize methodology adoption outlined in product area. E.g. Customer Journey, Agile Methodologies, Program Execution Framework i.e. Program Ways of Working </li><li>Collaborates with Business & Technical Architects to evaluate the business suitability of applications/solutionsin support of the capabilities roadmap </li><li>Evaluates native functionality from third party/cloud solutions and identifies opportunities to meet business needs including page layouts, workflows, reporting and dashboards </li><li>Responsible for the investigation and application of changes to program scope. Identifies the impact on business requirements of external impacts affecting a program or project. </li><li>Mentors Business Analyst I's and Business Analyst II's to ensure appropriate business analyst standards and practices are met, where appropriate </li><li>Responsible for assessing requests for change and their impacts on existing applications/solutionsin the business portfolio and ensuring the changes are prioritized and assessed for risk appropriately. </li><li>Collaborates with the agile team to ensure appropriate acceptance criteria is defined and met by participating in all test activities where necessary to ensure successful feature delivery. </li><li>Ensures an innovation culture in the team by continuous improvement of deliveries and participates in evaluating new processes and technologies that can be applied to future feature delivery </li><li>Participates in retrospectives to ensure the agile team continuously improves and ensures that value stream mapping is completed in order to remove waste in the process </li><li>Collaborates with Chief Product Owner and Product Owner on prioritization and grooming of the capability backlog. Ensure that key information needed to support PO prioritization is current, accurate and available in a usable format to drive high quality decisions. </li><li>May serve in a Scrum Master role for an agile team </li><li>Ensures that the latest project progress is known to the agile team by ensuring Application Lifecycle Management (ALM) tools are up to date and participating in daily stand-ups outlining progress made, progress planned and detailing impediments </li><li>Identifies data source, gathers and analyzes data relevant to processes identified for process improvement initiatives. </li></ul> #LI-AS3 #LI-MULTI #LI-Hybrid ~IN1 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $89,400.00-$174,800.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. General Summary: Unum is looking for a Senior Business Analyst to join our Acquisition growth space working on Quote Assist and AI integrated solutions through Salesforce. This Senior Business Analysts is responsible for ensuring the delivery of the defined business objectives within the agile team. They are to participate in the advancement of business solutions across a business portfolio by working closely with IT Leadership, Product Owners, Business SME's and Business Architects. The Sr. Business Analyst plays a critical role in mentoring Business Analysts of all levels to ensure we are growing future talent within the agile teams. They will serve as a subject matter expert and have a deep understanding of the Unum business model - both the products we sell and the services model we employ - and will bring forward areas where investment will bring benefit to our customers and the company Job Specifications <ul><li>Bachelor's degree required, relevant professional qualification or acceptable industry experience. </li><li>6+ years successful experience in defining and delivering valuable solutions to our customers </li><li>Intellectual curiosity, learning agility, and enthusiasm for tackling tough problems </li><li>Excellent communication skills, both written and oral. Comfortable leading groups of people in discussions </li><li>Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization. </li><li>Able to deal with significant ambiguity and translate into more tangible outcomes </li><li>Strong insurance or relevant industry experience </li><li>Proven track record of success with business delivery (software solutions) </li><li>Demonstrates a metrics and financial mindset to ensure ROI for business </li><li>Certifications strongly encouraged </li></ul>Duties and Responsibilities <ul> <li>Maintain holistic understanding of IT Delivery roadmap and track any changes to the roadmap are aligned in the backlog tooling enabling teams to leverage automated roadmaps and status report, metrics functionality </li><li>Ensures that Product or adoption KPIs identified can feasibly be measured and tracked through the development and delivery activities, ensuring key data points are identified and included from the outset within the scope of the agile teamwork. Identify trends in supporting or cascading metrics that may impact the KPI up to the PO and leadership team </li><li>Salesforce experience is a plus </li><li>Salesforce Admin Certification is a plus </li><li>MuleSoft experience helpful </li><li>Test case and Test plan understanding of how they are written and executed is preferred </li><li>Maintains holistic understanding of relevant client personas and uses these personas to refine work items to develop shared understand across the Agile Team of the client needs </li><li>Ensure product backlog quality of work item descriptions are concise and effective represent user needs, with any sufficiently detailed, precise acceptance criteria to support testing and acceptance of the work. Ensure that key data points on the work items are in place to provide expected transparency. Responsible for the investigation and application of changes to program scope. Identifies the impact on business requirements of external impacts affecting a program or project. </li><li>Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, and task/process/workflow analysis selecting the appropriate means of representing the business requirement and ensuring traceability back to source (tools such as blueworks for process mapping, excel). </li><li>Industry Analysis of trends, technology and market advancements and demonstrated application into our context </li><li>Partners with UX and builds knowledge of UX tools and techniques to incorporate persona needs into the product backlog and requirements </li><li>Performs system and business process analysis and mapping leveraging enterprise toolset </li><li>Maintain and model best practices on a set of tactical agile techniques in relation to work decomposition, planning, estimation, backlog tooling, status reporting </li><li>Collaborates with the Business Architect, Product Owner, agile team and relevant subject matter experts to define concise and effective user stories from the capabilities roadmap also detailing precise and accurate acceptance criteria. This includes functional and non-functional requirements </li><li>Collaborates with the Team (Architects, Software Engineers, Test Engineers, etc.) to ensure that the team understands the work item as defined in order to help them develop high quality features and solutions that meet or exceed what the Product Owner is expecting </li><li>Ensure that product backlog work items e.g. user stories are meeting the definition of ready in line with enterprise targets on backlog readiness, often called planning horizons or planning intake funnel </li><li>Ensure backlog work item decomposition is meeting enterprise standards with respect of quality of content and data integrity on key fields to drive transparency and effective reporting </li><li>Models behaviors and practices to leverage and fully optimize methodology adoption outlined in product area. E.g. Customer Journey, Agile Methodologies, Program Execution Framework i.e. Program Ways of Working </li><li>Collaborates with Business & Technical Architects to evaluate the business suitability of applications/solutionsin support of the capabilities roadmap </li><li>Evaluates native functionality from third party/cloud solutions and identifies opportunities to meet business needs including page layouts, workflows, reporting and dashboards </li><li>Responsible for the investigation and application of changes to program scope. Identifies the impact on business requirements of external impacts affecting a program or project. </li><li>Mentors Business Analyst I's and Business Analyst II's to ensure appropriate business analyst standards and practices are met, where appropriate </li><li>Responsible for assessing requests for change and their impacts on existing applications/solutionsin the business portfolio and ensuring the changes are prioritized and assessed for risk appropriately. </li><li>Collaborates with the agile team to ensure appropriate acceptance criteria is defined and met by participating in all test activities where necessary to ensure successful feature delivery. </li><li>Ensures an innovation culture in the team by continuous improvement of deliveries and participates in evaluating new processes and technologies that can be applied to future feature delivery </li><li>Participates in retrospectives to ensure the agile team continuously improves and ensures that value stream mapping is completed in order to remove waste in the process </li><li>Collaborates with Chief Product Owner and Product Owner on prioritization and grooming of the capability backlog. Ensure that key information needed to support PO prioritization is current, accurate and available in a usable format to drive high quality decisions. </li><li>May serve in a Scrum Master role for an agile team </li><li>Ensures that the latest project progress is known to the agile team by ensuring Application Lifecycle Management (ALM) tools are up to date and participating in daily stand-ups outlining progress made, progress planned and detailing impediments </li><li>Identifies data source, gathers and analyzes data relevant to processes identified for process improvement initiatives. </li></ul> #LI-AS3 #LI-MULTI #LI-Hybrid ~IN1 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $89,400.00-$174,800.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

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Business Analyst Unum Jobs

Senior Business Analyst Hybrid RequirementSeptember 5, 2024

Business Analyst I HybridSeptember 5, 2024

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