<h5>Overview </h5><p><strong>Halifax Health</strong> is seeking a <strong>Business Analyst I</strong> for the <strong>IT Department.</strong> </p><h5>Summary </h5><p>The Business Analyst I provides consultation and assistance to users of health information systems to include: analyzing user requirements, planning and designing user system interfaces, testing applications, training users, writing user documentation and resolving user problems. </p><h5>Job Qualifications </h5><br> <ul><li>Bachelor's degree in a computer-related, business or health-related field, or equivalent technical training required. </li><li>Requires two years of computer-related or technical experience sufficient to gain exposure to user, technical and operational needs for on-line healthcare computer systems. </li><li>An equivalent combination of relevant education and/or experience may be acceptable. </li><li>Requires skills in the following areas: </li><br> <ul><li>Customer Service </li><li>PCS </li><li>Windows </li><li>Client/Server Operating System </li><li>Analyzing trends </li><li>User tech support/training </li><li>Word processing software </li><li>Database management software </li><li>Spreadsheet software </li><br> </ul><li>Preferred Experience </li><ul><li>Crystal Reports </li><br> </ul></ul> <br><h5>Job Duties and Responsibilities </h5><ul><li>Function as interface between health information systems, and coordinate application modifications that apply to multiple systems. </li><li>Analyze user computing needs and define functional specifications for software design and modifications. </li><li>This activity includes: </li><br> <ul><li>Interviewing users </li><li>Observing current user environment </li><li>Evaluating existing systems and applications </li><li>Determining data input and output specifications an defining and documenting functional requirements for software design. </li><br> </ul><br> <li>Write test plans and coordinate user and internal testing; resolve and re-test identified errors and problems. </li><li>Develop the implementation and installation plans for upgrading systems and or replacement of servers. </li><li>Plan and teach user training sessions; make oral and written presentations to project teams and management. </li><li>Write and update user documentation. </li><li>Act as an integral member of the HCHS IT Disaster Recovery Team, following documented HCHS disaster recovery plans and procedures. </li><li>Promote and adhere to departmental and organizational information security policies, standards, and procedures. </li><li>Participates in rotation of server patching and Application Services On-Call. </li><li>Perform other related duties incidental to the work described herein </li><br> </ul><br> <h5>About Us </h5><p>Recognized as one of the 50 Top Cardiovascular Hospitals in the United States by IBM Watson Health, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer treatment center with five outreach locations, the areas largest hospice, a center for inpatient rehabilitation, outpatient rehabilitation clinics, primary care walk-in clinics, a clinic specializing in womens health, a pediatric care community clinic, five pediatric medical practices, a home health care agency and an exclusive provider organization. Halifax Health offers the areas only Level II Trauma Center, Thrombectomy-Capable Stroke Center (TSC), Center for Transplant Services, Pediatric Intensive Care Unit, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level III Neonatal Intensive Care Unit that cares for babies born earlier than 28 weeks. For more information, visit halifaxhealth.org.</p>

<h5>Overview </h5><p>In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care, including 11 hospitals and nearly 5,000 physicians and providers. Together, we are empowered to make an even greater impact on the health and well-being of our communities. </p><p> CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the regions most prestigious experts and innovative treatments and technologies. </p><p>While youre busy impacting the healthcare industry, well take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more! </p><h5>Responsibilities </h5><p>Franciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently looking for a Contact Center Business Analyst for the fast-paced Franciscan Patient Access Administration team in Tacoma, WA. Hybrid role with variable hours 7:00am-6:00pm. No weekends required. </p><p><strong>Job Summary:</strong> </p><p>This job is responsible or driving analysis and data reports for ambulatory patient access and Contact Center strategy. Also responsible for efficient and complete data abstraction and analysis with the ability to draw meaningful conclusions from that data to maximize the effectiveness of contact center resources, service delivery systems and financial performance. An incumbent will complete patient access and connection center-related projects of a quantitative and qualitative nature. Work also includes monitoring, researching, analyzing and preparing written and verbal reports on metrics related to Connection Center metrics that are identified by VMFH leadership as guided by various initiatives. An incumbent works collaboratively with others to proactively identify, communicate and assist in data analysis as well as to elicit requirements, analyze metrics and data and effectively present the information needed to facilitate a decision to move forward with solutions. </p><p>Work requires strong communication skills and the ability to successfully interact with all levels of positions within the organization. </p><p><strong>Essential Duties: </strong> </p><p>for incumbents allocated to this job class may also contain relevant job content information and are referenced hereto. </p><ul><li>Gathers the information from various sources to help understand the specific situation and studies/analyzes the information to find a solution; collaborates, as appropriate, to discuss reporting requirements to maintain contact center operational dashboards. </li><li>Creates and/or runs SQL queries on the data to address specific requirements for reports and or data needs. </li><li>Identifies and interprets patterns and trends, assesses data quality and eliminates irrelevant data; develops periodic trend analysis reports that monitor key performance indicators and compares them to internal/external benchmarks to review performance of operational, financial, patient satisfaction, provider satisfaction and employee satisfaction metrics. </li><li>Participates in work groups, teams, task forces and committees to support ongoing improvement in contact center operations; provides value-added and productive input and drives continual improvement, supports standardization and streamlining and resolves ongoing patient care issues. </li><li>Develops, analyzes and recommends process and system changes to enhance customer services; conducts analysis on patient satisfaction trends and results; provides business intelligence to staff to enhance customer service and assure patients, internal employees and providers receive excellent customer services. </li><li>Takes ownership and initiative on recommending, developing and implementing contact center reporting changes to enhance the patient experience and increase patient satisfaction. </li><li>Communicates, verbally and in report form, the results of the analysis. </li><br> </ul><p>Performs related duties as required. </p><h5>Qualifications </h5><p><strong>Education/Work Experience:</strong> </p><ul><li>Bachelors degree in Computer Science, Information Systems, Finance, Business Administration or related field and Two years as an analyst in healthcare analysis, finance, financial modeling, economics, contact center or equivalent. </li><li>Or any equivalent combination of education and experience which provides the required knowledge, skills and abilities to perform the essential functions of the position may be substituted for the degree requirement. </li> </ul>

<h5>Overview </h5><p>CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community. </p><p>The Regional Health Technology Business Operations team is accountable for the program objectives and takes appropriate action to ensure obligations are met. The role focuses on the AR/AP/ProcurementBudget Management and Employee Engagement for the Regional Health Technology teams. They are an advocate for change while addressing process and policy documentation and streamlining. They are expected to work autonomously and have minimal interaction with HR/Project Leader. </p><h5>Responsibilities </h5><p>The Business Operations & Financial Services Analyst is accountable for financial planning, budgeting, forecasting, PO/Invoicing processing, contracting/vendor agreement management, procurement, employee engagement and resourcing management. They influence and sponsor cross-organizational decisions on work prioritization, reporting and long range standards of performance. </p><p>The Business Operations & Financial Services Analyst demonstrates an understanding of Finance and Accounting principles, excellent communication skills and a creative mindset. Must be able to manage business sponsor relationships, navigate the political landscape and address escalations. Lead efforts to improve processes and create related documentation. Must have working knowledge of Google Workplace. While this role will not oversee a typical portfolio of project work, the Analyst may be called upon to manage efforts within the team leadership responsibilities. </p><p><em>The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.</em> </p><h5>Qualifications </h5><p>3 - 4 years of experience with business and systems analysis or health system support </p><ul><li>Effectively manages time and balances multiple priorities. </li><li>Takes initiative and acts without waiting for direction. </li><li>Anticipates customers needs and meets and/or exceeds expectations. </li><li>Displays a strong sense of urgency. </li><li>Strong interpersonal skills; builds rapport and relates well with all kinds of people. Treats everyone with respect. </li><li>Deals well with ambiguity and change. </li><li>Writes in ways that make abstract concepts, issues and information clear and understandable to a wide variety of audiences. </li><li>Analyzes problems utilizing logic and systematic processe </li> </ul>

<h5>PENNYMAC </h5><p>Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. </p><p>At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. </p><h5>A Typical Day </h5><p>The <strong>Business Analyst II</strong> provides reporting and analytical support for Senior analysts and the department manager. As the <strong>Business Analyst</strong>, you will be responsible for developing and tracking of key statistical information and performance metrics, preparing various reporting views, gathering requirements for new reporting, organizing and presenting data to management. </p><p>The <strong>Business Analyst II</strong> will: </p><ul><li>Monitor and send recurring reporting; create reporting views </li><li>Query for ad-hoc data requests </li><li>Provide analytical support to Sr. Analyst and Manager </li><li>Gather requirements for new reporting </li><li>Perform other related duties as required and assigned </li><li>Demonstrate behaviors which are aligned with the organizations desired culture and values </li><br> </ul><h5>What Youll Bring </h5><ul><li>Bachelors degree or equivalent work experience </li><li>3+ years of relevant work experience </li><li>Moderate skills with SQL database, Snowflake, Microsoft SSRS, and Tableau. </li><li>Moderate skills with MS Office, including Excel & Powerpoint </li><li>Financial Services and, if possible, mortgage industry experience preferred </li><br> </ul><br> <h5>Why You Should Join </h5><p>As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. </p><p>Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. </p><p><strong>Benefits That Bring It Home: </strong>Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: </p><ul><li>Comprehensive Medical, Dental, and Vision </li><li>Paid Time Off Programs including vacation, holidays, illness, and parental leave </li><li>Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) </li><li>Retirement benefits, life insurance, 401k match, and tuition reimbursement </li><li>Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships </li><br> </ul><p>To learn more about our benefits visit: https://pennymacnews.page.link/benefits </p><p><strong>Compensation: </strong>Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: </p><ul><li>Lower in range - Building skills and experience in the role </li><li>Mid-range - Experience and skills align with proficiency in the role </li><li>Higher in range - Experience and skills add value above typical requirements of the role </li> <br></ul><p>Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. </p><h5>Salary </h5>$55,000 - $85,000 <br><h5>Work Model </h5>OFFICE

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