HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts.You'll join successful teams contributing to our clients' success.You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Job Title: Business Analyst: Summary: The Business Analyst (BA) is responsible for working with our customer team (business and IT) to develop, implement, and optimize a Community Information System (CIS). The BA will be responsible for understanding stakeholder needs, gathering requirements, conducting analysis, and designing solutions to enhance the functionality, usability, and effectiveness of the CIS. The Business Analyst will work closely with cross-functional teams to ensure that modernization initiatives align with business objectives and deliver tangible value to the stakeholders. Responsibilities: <ul> <li>Collaborate with stakeholders to understand business goals, user needs, and requirements for the Community Information System (CIS) modernization project.</li> <li>Conduct a thorough analysis of the existing CIS, including its functionalities, data structures, workflows, and user interfaces.</li> <li>Identify areas for improvement and optimization within the CIS, based on stakeholder feedback, industry best practices, and emerging trends.</li> <li>Define and document detailed requirements and specifications for modernizing the CIS, including functional requirements, non-functional requirements, and acceptance criteria.</li> <li>Work closely with technical teams to translate business requirements into technical specifications and design solutions that meet stakeholder needs.</li> <li>Facilitate workshops, focus groups, and interviews with stakeholders to gather insights, validate requirements, and obtain buy-in for proposed solutions.</li> <li>Develop and maintain comprehensive documentation, such as business process models, use cases, user stories, and system requirements, to support the modernization project.</li> <li>Collaborate with UX/UI designers to create wireframes, prototypes, and mockups to visualize proposed changes and gather user feedback.</li> <li>Assist in evaluating and selecting third-party tools, technologies, and platforms that can be integrated with the CIS to enhance its functionality and capabilities.</li> <li>Coordinate user acceptance testing (UAT) and gather feedback from stakeholders to validate that modernized features meet user expectations and business requirements.</li> <li>Support change management activities, including training, communication, and stakeholder engagement, to ensure the smooth adoption of the modernized CIS.</li> <li>Monitor project progress, identify risks and issues, and proactively address any challenges to ensure successful delivery of the modernization project within scope, timeline, and budget.</li> </ul>Qualifications:<ul> <li>Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field. Master's degree or relevant certifications (e.g., CBAP) preferred.</li> <li>Proven experience (8+ years) working as a Business Analyst or similar role, with a focus on analyzing and modernizing enterprise systems or applications.</li> <li>Strong understanding of business analysis techniques, methodologies, and tools, such as requirements elicitation, process modeling, use case development, and user story mapping.</li> <li>Familiarity with Agile software development lifecycle (SDLC) methodologies, such as Scrum, and experience working in cross-functional Agile teams.</li> <li>Excellent analytical and problem-solving skills, with the ability to analyze complex data and information, identify patterns and trends, and propose innovative solutions.</li> <li>Exceptional communication and interpersonal skills, with the ability to effectively engage and collaborate with stakeholders at all levels of the organization.</li> <li>Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deliverables in a fast-paced environment.</li> <li>Ability to work independently with minimal supervision, as well as collaboratively as part of a team, and adapt to changing project requirements and priorities.</li> </ul>

Position Title Technical Business Analyst - IT Location Headquarters-Troy, MI Job Summary This position is responsible for assisting businesses in implementing technology solutions in a cost effective manner by determining the requirements of a project or program, participating in the solutioning and design of requirements implementation, and communicating results to / obtaining signoff from stakeholders. Technical business analysts may be assigned by project, line of business or technology platform and are expected to participate in every stage of the software development and/or implementation lifecycle, from analysis and design, through testing, release and maintenance while adhering to current System Development Methodology (SDM) processes. Technical business analysts work closely with various customers including their immediate project teams, business unit representatives and other technical staff members, often facilitating and coordinating the communication among all parties, including vendors. The senior technical business analyst will be responsible for working on the most complex business projects and for providing strong advice and counsel to their customers on solution options, costs, timelines, designs and implementation. The senior technical business analyst will be responsible for mentoring more junior colleagues. Job Responsibilities: <ul> <li>Acts as a primary technical member of the project team, overseeing and documenting decisions that occur throughout the project lifecycle. Elicits specific requirements using interviews, data analysis, modeling tools, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business process analysis and task and workflow analysis. Heavy participation in architecting the logical design of the system with the architects and developers, including screen design and specifications, data modeling, and documentation of logical processing flows. Writes requirements and translates specifications to technical experts. </li><li>Serves as the liaison between the customer community (internal and external customers) and the software development team through which requirements flow. Identifies potential technical problems before they occur and helps implement solutions by thoroughly validating all system changes relative to assigned work. Works with the business technology team as an advocate of the business unit supported. Critically evaluates information gathered from multiple sources, reconciles conflicts and distinguishes user requests from the underlying true need. Influences others to achieve project results. Escalates issues when necessary. </li><li>Documents technical information, project information and develops training material. Writes and executes functional and performance-focused test scripts. Collaborates with Testing/QA team in the execution of User Acceptance Testing (UAT). </li><li>Delegates tasks to project team members with clear deliverables and expected time frames. Follows up on progress of delegated tasks. Maintains accountability for delegated items. </li><li>Uses technical skills and tools to review and analyze data, troubleshoot databases, applications, web services, system logs and utilities, in support of existing and new systems and/or initiatives. Monitors progress of projects utilizing work management tools, and works to overcome challenges. </li><li>Acts as the liaison between the business and technology development teams. </li><li>Works closely with technology, project, and business managers as well as cross-functional staff to ensure timely execution of project milestones. Responsible for responding to feature/functionality business and technical issues, while supporting escalated tickets generated from the service desk. Develops a roadmap for meeting the short and long term objectives. </li><li>Ensures compliance with applicable federal, state and local laws and regulations. Completes all required compliance training. Maintains knowledge of and adhere to Flagstar's internal compliance policies and procedures. Takes responsibility to keep up to date with changing regulations and policies. </li></ul>Job Requirements: <ul> <li>Bachelor's degree plus 5 years work experience (as described in the minimum years of experience below), or 10 years comparable work experience required. </li><li>IIBA certification preferred. </li><li>5 years of experience working directly with technology or interfacing with technology with 4+ years working on moderate to complex projects. </li><li>Combination of 5+ years of the following: <ul><li>Data modeling concepts and creation/interpretation with entity relationship diagrams </li><li>Authoring of structured query language (SQL) scripts </li><li>Authoring in (minimally) one programming (or scripting) language </li><li>Interpreting system log files and debugging software </li><li>Web service concepts and ability to test web services and interpret responses </li><li>Concept of ETL (Extraction, transformation and loading) </li><li>Concept of Cognos reporting & analytics </li></ul> </li></ul> <ul><li>Requirements gathering and analysis / break down of large requests into user stories and/or component parts. </li><li>System and system integration design based on requirements. </li><li>Man management of adjunct technical resources, including vendor deliverables. </li><li>Agile or agile-variant software development methodologies. </li><li>Understanding of testing concepts through the software development lifecycle (unit, performance, regression) and capability to write test cases and test plans. </li><li>Proven strength in interpreting customer business needs and translating them into application and operational requirements. </li><li>Experience with business and technical requirements analysis, business process modelling/mapping, and data modelling. </li><li>Strong experience with incident management, leading both on and off-hours ad hoc support teams. </li><li>Strong experience with various software development methodologies such as Agile, SCRUM, Waterfall, etc. </li><li>Strong experience building, writing and executing test cases (using technologies such as JIRA, Confluence, Selenium, Loadrunner, is a plus). </li><li>Excellent communicator - Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner. </li><li>Excellent analytical and problem solving skills. </li><li>Execute root cause analysis of systems and data issues. </li><li>Excellent organizational skills. </li><li>Excellent understanding of business process. </li><li>Strong ability to think through workflows and the characteristics that make each workflow different. </li><li>Proven ability to prioritize work by dividing time, attention and effort between assigned workload and on-going support tasks. </li><li>Proven ability to easily adapt to changes in processes, procedures and priorities. </li><li>Proven understanding of web service APIs and XML messaging systems. </li> </ul>

Position Title Sr. Technical Business Analyst - Salesforce - IT Location Headquarters-Troy, MI Job Summary As the vital link between Flagstar's Information Technology capabilities and its business objectives and requirements, the Sr. Business Analyst role leads technical efforts that translates business needs into new systems and maintains them through their lifecycle through continuous improvement. The Business Analyst's chief role is helping various business divisions implement technological solutions in a cost effective way. The Business Analyst (BA) determines the requirements of a project, enhancement request, or support/maintenance item, communicates the requirements clearly to all stakeholders, technical teams and business partners, and ensures the quality of their implementation. The Lead Business Analyst role is fully committed to using System Development Methodologies to drive the definition, analysis, and documentation of requirements, developing test plans and cases to ensure initial quality and seeing that the business solution is implemented as planned and on time. The Lead Business Analyst acts as the most technical resource to other BAs, works at the highest level of complexity and scope, is accountable for leading teams of technologists, and mentors other, less experienced professionals. Job Responsibilities: <ul> <li>Elicits requirements using interviews, data analysis, workshops, use cases, scenarios, business process analysis and task and workflow analysis. </li> <li>Evaluates the overall business need and assists with design and implementation to ensure solutions achieve overall business objectives. </li> <li>Develops a roadmap for meeting the short-and-long term objectives. </li><li>Writes requirements and translates specifications to technical experts. Identifies potential technical problems. </li><li>In depth analysis for purposes of mapping to Data Warehouse and source system Web Services. </li><li>Validate development matches the business expectations before moving items to QA. </li><li>Understand the upstream and downstream effects of the enhancement that are being made both from the business process perspective and technology. </li><li>Facilitate UAT with the Business Units prior to Release. </li><li>Coordinating communication between different development disciplines, Salesforce, Java, Enterprise Data Warehouse and IT Operations. </li><li>Facilitate priority meeting with business leaders to review requests and stack rank prioritized requests. </li><li>Manage the request in take process and properly set Business Unit expectations. </li><li>Collaborate with other IT Teams and Business Units with an interest in the enhancements made by the Workstream. </li><li>Some Salesforce report development and data loading. </li><li>Ensure compliance with applicable federal, state and local laws and regulations. Complete all required compliance training. Maintain knowledge of and adhere to Flagstar's internal compliance policies and procedures. Take responsibility to keep up to date with changing regulations and policies. </li></ul>Job Requirements: <ul> <li>4+ years of experience with Salesforce platform. </li><li>Proven strength in interpreting customer business needs and translating them into application and operational requirements. </li><li>Excellent communicator with ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner. </li><li>Excellent analytical and problem-solving skills. </li><li>Excellent organizational skills. </li><li>Excellent understanding of business process. </li><li>Strong experience with software development methodologies such as Agile, SCRUM, Waterfall, etc. </li><li>Proven ability to prioritize work by dividing time, attention and effort between assigned workload and on-going support tasks. </li><li>Proven ability to easily adapt to changes in processes, procedures and priorities. </li><li>Familiar with web service concepts and ability to test web services and interpret responses. </li><li>Strong knowledge and hands on working experience with Salesforce platform (Sales cloud & Service cloud). </li><li>Salesforce Admin experience such as developing reports, validation rules and workflows. </li><li>Mapping backend Web Services and Bulk Data Extract (BDE) is a plus. </li><li>Proficient with Jira, Confluence, SharePoint, Azure DevOps. </li><li>Understanding of testing concepts through the software development lifecycle (unit, performance, regression) and capability to write test cases and test plans. </li><li>Finance/Lending industry experience is a plus. </li> </ul>

Description: About Manufacturing Business Group: The Manufacturing Business Group of our Client is responsible for all the business services & solutions in Automotive, Industrial Machinery & Components, Chemical & Process and Aerospace & Defense industrial segments. It's a profit center with P&L responsibility across the IT & Consulting service lines offered by Our client. The MISU prides itself as one of the unique industry players offering three dimensional services - across the manufacturing value chain, connecting the board to the shop floor and full technology services play. Our Client is a global leader in the Automotive business, having strategic relationships with leading OEMs & Tier 1 firms across the globe. It has a wide portfolio of revenues ranging from consulting & advisory services, digital services, engineering services, enterprise systems, business process & infrastructure services and application management. Our Client has also pioneered the concept of Business 4.0TM - the next generation enterprise. Business 4.0 enterprises would like to tailor and mass-customize the Experience they deliver to each stakeholder. They aspire to create exponential Value by leveraging the power of Ecosystems. They embrace Risk, and have a mindset of Abundance. Business 4.0 TM is founded on technology, leverages the power of data, information and Intelligence to Design and deliver Experiences that are not just functional, but appeal to stakeholder emotions. It is creating innovative business models, and is driven by Agility and Automation at Cloud scale. The Future Manufacturing Enterprise Team: The Future Manufacturing Enterprise Team was carved out as a SWAT group to entrepreneurially seek white space growth opportunities in the Business 4.0 TM ecosystem, drive strategic growth and elevate market positioning for the Business Group. One such strategic area identified is CASE Automotive Business (Connected Autonomous Shared & Electric Automotive Business). CASE Automotive Business Connected & Autonomous Cars as this space if often referred to, is one of the most exciting things happening in the industry today, and is seeing the convergence of Technology - software & hardware, IT and Automotive Engineering like never before to create a true Business 4.0 TM ecosystem. The industry value chain itself has expanded much beyond Automotive to cover Technology, Media & Communication, Insurance, Telecom and many others, and has touch points all the way from the Connected Car to the Connected Customer, Connected Home and potentially the Connected Workplace. The CASE Auto Business team has chosen five key business focal points or 'Product Tracks', which are CASE Auto Academy & Practice, Autonomous Vehicle Development, Vehicle to Ecosystem Services, Fleet Business Services and Electric Vehicle & Battery Systems Business, each under a designated Product Manager. As part of this strategic entrepreneurial initiative, we are looking for strong business leaders who would like to participate in this journey. Job Description: The Senior Business Analyst will role will bring in cutting edge expertise in the field of Vehicle to Ecosystem (V2X) connected solutions. They are expected to work with other areas of practice in the Connected, Autonomous, Shared and Electric (CASE) auto ecosystem to shape value propositions. Could be expected to lead strategic client programs in part or full from time to time, participate in strategic proposals, partnerships and solution development. The aspirants must be willing to operate in flat organization structures and across functional teams to leverage the best of capabilities available for a given requirement. This role will join a team developing the next generation of V2X Connectivity/Vehicle to Ecosystem business solutions drawing on state of the art technologies including big data, mobility, cloud platforms, intelligent analytics and the Internet of Things (IoT), for solving business problems across product design, sales and after sales functions in the automotive industry. Responsibilities: 1) Develop deep understanding of the business strategies of the customers, competitive landscape and technology preferences; implications for Our Client's CASE TEAM 2) Work as solution leaders for strategic business engagements - position Our client as a 'Trusted Advisor' and 'Partner' with the customer 3) Continuously scan of market environment for white spaces and growth opportunities - identify, validate and build business case for Intellectual Property 4) Driving Business Growth -Participate in response of key RFPs etc. 5) Partnerships - Work with Product Management team to evaluate partners, partner solutions etc. 6) Practice Capability Building - Participate in defining & building industry leading capabilities in select capability areas & team building by scouting for talent from the market, mentoring & coaching them 7) Participate in asset building / solution development strategies in-house Measurement Metrics for the role include: (1) Revenue Generation (2) Customer Portfolio (3) Thought Leadership Impact (4) Assets & Solutions in area of Practice (5) Partnerships Qualifications: (1) Automotive industry experience from OEM / Tier 1 with global brands (2) Hands on experience in telematics, vehicle connectivity, vehicle to consumer, vehicle to infrastructure and/or smart cities (3) Has provided leadership to at-least one relevant program in the connected vehicle space (4) Demonstrated ability to work at CX / VP levels in organizations (5) Deep appreciation of technology, especially digital technologies such as AI-ML, Cloud etc. (6) Conversant with start-up ecosystem in automotive business (7) Recognized Industry Expert / Established Credentials (8) Strong Communication Skills, as evidenced in speaking engagements / publications (9) Organizational building expertise (10) Experience of working with / for major consulting or analyst forums in similar space will be an added advantage (11) Bachelor of Science in Engineering, MBA from reputed business school

Description: Business and Process consulting subject matter expertize to help grow and expand existing client engagements within the following Industries: Auto, Aero, Industrial Machinery, Electrical Equipment, Farm Equipment, Construction, Heavy Equipment, Power Generation, EPC industries, Process industries like Chemical industries etc.... • Ability to strategize and deliver process and IT technology transformational initiatives via consulting skills • Provide thought leadership delivering business value to the clients, developing reusable assets in the process • Develop innovative solutions using digital and emerging technologies in context of client problems Contribute to business growth by identifying opportunities and influencing downstream IT projects Responsibilities: Working as part of an New Product Innovation and Lifecycle processes consulting team within the manufacturing industry vertical these roles will be responsible for; • Providing subject matter expertise to front office client engagements • Advise clients on best of breed solutions from process and technology standpoint • Leading and helping shape solution approaches and design • Ensuring delivery oversight and governance. • Executing large scale transformational engagements from Leadership perspective and/or SME perspective • Providing business value leadership to engagements via consulting skills. • Providing Program Management leadership or guidance for large scale programs. Collaborate and contribute for the Thought Leadership drive of the group via publications or active role in initiatives Demonstrate Subject Matter Expertise and industry expertise on several of following topics; in terms of Methods, Tools, Processes and world leading best practices • Product Planning, Innovation, Idea Management • Product Design and Development • Formulation, Recipe Management • Product Life cycle Processes, Change Management, Product information Management • Product Program Management, Product Portfolios Application of New Age Technologies (Social, Mobility, Cloud, Analytics, Big Data) in PD Qualifications: Must Have • An Engineering Bachelor's Degree or similar. • Direct experience gained ideally within the continuous manufacturing industry and / or a consulting firm • Demonstrable industry based subject matter expertise in relevant functions / client base. • Experience of formal project management techniques (budgeting, planning, risk management) • Skilled in business value led approaches and helping shape client decision making • Action orientated and willing to take ownership • Technical exposure to enterprise systems • Self-confidence and an ability to build relationships with clients at all levels, especially at the Program Leadership and Business Leadership levels. • Strong oral & written communication skills, team working skills • High performer in his or her area of business. Good-to-have • Masters in Business Administration or similar • Previous consultancy experience. • Exposure / experience in industry standard focus areas like LEAN, 6 Sigma, ToC • Expertise or very sound understanding of Program Management • Demonstrable evidence on Innovation, Thought Leadership or Subject Matter Expertise • Participated in industry forum / other public forum Membership and certifications from industry standard bodies as PMI, NPDP and others.

Business Analyst Jobs in Troy, MI

Business Analyst
August 24, 2024

Technical Business Analyst It
August 23, 2024

Sr Technical Business Analyst Salesforce It
August 23, 2024

Sr Business Analyst Connected Vehicle Ecosystem
August 20, 2024

Business Analyst Domain Consultant
August 20, 2024

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Business Analyst Jobs in Troy, MI

Business AnalystAugust 24, 2024

Technical Business Analyst ItAugust 23, 2024

Sr Technical Business Analyst Salesforce ItAugust 23, 2024

Sr Business Analyst Connected Vehicle EcosystemAugust 20, 2024

Business Analyst Domain ConsultantAugust 20, 2024