The Business Analyst I position exists to support our Oracle software and third-party software investments to ensure they are functioning at peak performance either through support or process improvements. This role provides support in one or more modules of the Oracle eBusiness suite and/or other business applications, as well as serve as backup for other modules or business applications. The position provides support through coordination with all business users and owners for production processes; tracks support tickets, supports enhancements, provides training and ensures testing completion in non-production instances prior to migrating any changes into production. The Business Analyst I functions mostly independently while supporting their assigned applications and projects. This position will at times, collaborate with our BPI Supervisor as needed, and complete cross training with other team members to ensure coverage within the group. The analyst seeks out and collects process improvement requirements, conducts detailed analyses, and assists with solution design for the Oracle modules or financial business applications. This is in part, completed by acting as a liaison between business process owner/system users and the technology resources responsible for system development. Principal Accountabilities Provide quick response to functional user questions/problems for Oracle modules and business applications through consistent production support. Generate and assist with timely help ticket resolution for Oracle modules and business applications. Preserve efficient operation of Oracle modules and business applications through appropriate testing, configuring and patching/upgrading. Support rollouts of existing Oracle modules or business applications to other operating units, as well as new Oracle modules or business applications as approved. Process Improvement Drive continuous improvement in order to provide better support for our clients, reduce costs and maximize the efficient use of resources. Identify process improvement opportunities; define improvement requirements; conduct detailed analysis; support solution design; support project coordination; act occasionally as a liaison between the business and development resources; and support the communication efforts related to process changes. Use transactional lean or other continuous improvement tools consistently. Strategy & Planning Facilitate meetings and follow up with resulting action items. Seek opportunities continuously to increase customer satisfaction and deepen client relationships. Position Requirements: Must be legally authorized to work in country of employment without sponsorship for employment visa status. Education Required: Bachelor's degree in Accounting, Finance, IT or business-related field or equivalent years of experience with 'consistently' meets expectations or higher performance in business analyst/technology related roles Preferred: Master's degree in business related field. Experience 1 year business experience in financial area. Possess ERP and/or financial processes understanding. Preference given to Oracle application experience. Demonstrated process improvement identification and task completion. Preference given to transactional lean certification. Analysis, solution building and documentation skills for processes, requirements, and recommendations. Proven ability to work in a team-oriented, collaborative environment as well as independently. Ability to facilitate meetings and follow up with resulting action items. Demonstrated work efforts with business personnel across divisions and teams. Understand basics of technology impacts, testing processes and controls to safeguard business processes. Develop and maintain relationships with colleagues, clients an

The Associate Business Analyst role is responsible for assisting in identifying, evaluating, and designing technology-based business solutions to solve complex business problems. Under the guidance of senior team members, the incumbent will collaborate with stakeholders and subject matter experts to understand business processes, workflows, data models, and other system artifacts. This role will support opportunities for process improvement and system enhancements and is responsible for contributing to the documentation of functional and technical specifications that define system requirements and articulate how systems will meet business goals. The incumbent will also participate in the process of applying system settings and options and assist the team with planning and executing testing to ensure new or modified systems meet business requirements. The incumbent is familiar with software development lifecycle methodologies and has a basic understanding of system testing and quality assurance principles. They will get acquainted with database management, SQL, web development technologies, and packaged software applications. They will provide general support for process modeling and requirements gathering and leverage their research capabilities to support the development and evaluation of third-party solutions or technologies that support business process improvements. The incumbent will also help draft system documentation, such as process diagrams, data dictionaries, user manuals, and training materials. They will assist in monitoring system metrics such as uptime, response times, and error rates to drive system optimization and performance improvements. Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships. Schedule and attend the sessions with stakeholders and subject matter experts to gather requirements and assist in developing journey maps and personas Research and gather helpful sources to support documentation of business processes, workflows, data models, and other artifacts to capture the current and future states of business systems Work with senior team members to document functional and technical specifications for new or modified systems, processes, and procedures Participate in collaboration between software developers, data analysts, and testers to assist in ensuring new systems or changes to existing systems meet the defined business requirements, are delivered timely, and within budget Organize requirements for system settings and options to meet business goals under the guidance of experienced team members Support team in conducting research on third-party solutions or technologies and gather insights related to their features, benefits, and drawbacks Assist in updating and maintaining system documentation and gather insights related to accuracy and completeness of process diagrams, data dictionaries, user manuals, and training materials Review and monitor system metrics, such as uptime, response times, and error rates, and report up to senior team members with a summary of metric data Research and stay current with the industry trends and emerging technologies to help identify potential opportunities to improve existing business systems and processes Support the team in preparation for training sessions for end-users, as needed Education Required Bachelor's degree in Business Administration or Information Systems, or in lieu of a degree, at least 2 years of experience in the field of business systems analysis or IT (work experience or a combination of education and work ex

Business Analyst The Sherwin-Williams Company Jobs

Business Analyst I
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Business Analyst The Sherwin-Williams Company Jobs

Business Analyst IDecember 19, 2024

Business Analyst TechnicalDecember 11, 2024

Business Analyst TechnicalDecember 5, 2024

Quick filters

Top companies

Business Analyst I
December 19, 2024

Business Analyst Technical
December 11, 2024

Business Analyst Technical
December 5, 2024