Your Opportunity as the Senior IT Business Analyst – Marketing Operations & Information Systems The role of a Senior Business Analyst on the Marketing Operations & IS team is to actively interface between our marketing business teams (Brand Marketing, Insights, Integrated Consumer Experience, Marketing Finance) and Information Services, translating needs and requirements related to business process and systems from a business perspective into a form that can be understood and acted on by the IS team tasked with building the solution. This hands-on position requires strong technical acumen, relationship building, a customer service mindset, excellent communication skills, problem-solving ability, critical thinking, and a commitment to quality deliverables.Location: Orrville, OH (Close proximity to Cleveland/Akron)Work Arrangements: Hybrid ~30% in office presenceIn this role you will: Cultivate relationships and learn the business:<ol><li>Build positive, trusting relationships with your business customers and develop a deep understanding of what they need.</li><li>Foster strong collaborative relationships with IS team members and engage them in helping to solve business problems.</li><li>Understand the data landscape and systems in your business area, including security and compliance obligations.</li></ol>Facilitate the work:<ol><li>Consider ways to help the business be more efficient and effective in their work, driving toward understanding of root cause for pain points.</li><li>Effectively solicit and document business and functional requirements from stakeholders.</li><li>Define solution options to solve business process or system problems.</li><li>Help scope and manage execution of small to medium size projects or efforts.</li><li>Understand and successfully work in both agile and waterfall project development models.</li><li>Assist with change management or training deliverables.</li><li>Facilitate project retrospectives, capture key learnings, and activate future change.</li><li>Work productively with vendors when appropriate.</li></ol>Support and maintain existing things:<ol><li>Learn and apply new technology, including low code/no code solutions.</li><li>Identify and execute ways to reduce complexity, automate, standardize, and reduce technical debt.</li><li>Understand and guide adherence to Corporate & IS Policies, standards, and controls.</li><li>Design and execute test cases.</li><li>Provide rotational 24x7 troubleshooting and resolutions for software issues.</li><li>Develop Standard Operating Procedures (SOPs) to support new or revised business processes.</li><li>Suggest and implement continuous improvements to reduce ongoing support demand.</li><li>Support and guide entry level business analysts in this space.</li></ol>The Right Place for YouWe are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.What we are looking for: Minimum Requirements:<ol><li>3+ years of proven experience demonstrating the following:</li><ol><li>You have developed strong team relationships, based on trust and collaboration.</li><li>You have excellent communication skills, both written and verbal.</li><li>You manage and facilitate successful, efficient meetings.</li><li>You have interacted with 3rd party software vendors.</li><li>You know and can learn technical systems from a business need standpoint.</li><li>You have experience as a project participant or leading project management activities with a good understanding of project management methodology.</li></ol><li>Experience creating deliverables such as:</li><ol><li>Business cases and business requirement documents.</li><li>Functional designs.</li><li>Process flows.</li><li>Test plans & Scripts.</li><li>Cutover Plans.</li></ol><li>Self-directed, proactive and able to define, prioritize and execute work independently.</li><li>Critical thinker with a continuous improvement mindset.</li><li>Curious, creative and willing to learn new things and apply new skills to make things better.</li><li>Resilient and able to pivot when things change.</li><li>Inclusive mindset and care about the people you work with.</li><li>Customer service mindset but can set boundaries and keep a healthy work/life balance.</li></ol>Additional skills and experience that we think would make someone successful in this role: <ol><li>Experience with Sales & Marketing.</li></ol>Learn more about working at Smucker: <ol><li>Our Total Rewards Benefits Program.</li><li>Our Thriving Together Philosophy Supporting All Impacted by Our Business.</li><li>Our Continued Progress on Inclusion, Diversity and Equity.</li></ol>Follow us on <a href="#">LinkedIn</a>
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Your Opportunity as the Senior IT Business Analyst Marketing Operations & Information Systems The role of a Senior Business Analyst on the Marketing Operations & IS team is to actively interface between our marketing business teams (Brand Marketing IT, Business Analyst, Operations, Marketing, Systems, Business, Manufacturing, Technology

Your Opportunity as the Senior IT Business Analyst - Marketing Operations & Information Systems The role of a Senior Business Analyst on the Marketing Operations & IS team is to actively interface between our marketing business teams (Brand Marketing, Insights, Integrated Consumer Experience, Marketing Finance) and Information Services, translating needs and requirements related to business process and systems from a business perspective into a form that can be understood and acted on by the IS team tasked with building the solution. This hands-on position requires strong technical acumen, relationship building, a customer service mindset, excellent communication skills, problem-solving ability, critical thinking, and a commitment to quality deliverables. Location: Orrville, OH (Close proximity to Cleveland/Akron) Work Arrangements: Hybrid ~30% in office presence In this role you will: Cultivate relationships and learn the business: <ul><li>Build positive, trusting relationships with your business customers and develop a deep understanding of what they need</li></ul><ul><li>Foster strong collaborative relationships with IS team members and engage them in helping to solve business problems</li></ul><ul><li>Understand the data landscape and systems in your business area, including security and compliance obligations</li></ul> Facilitate the work: <ul><li>Consider ways to help the business be more efficient and effective in their work, driving toward understanding of root cause for pain points</li></ul><ul><li>Effectively solicit and document business and functional requirements from stakeholders</li></ul><ul><li>Define solution options to solve business process or system problems</li></ul><ul><li>Help scope and manage execution of small to medium size projects or efforts</li></ul><ul><li>Understand and successfully work in both an agile and waterfall project development models</li></ul><ul><li>Assist with change management or training deliverables</li></ul><ul><li>Facilitate project retrospectives, capture key learnings, and activate future change</li></ul><ul><li>Work productively with vendors when appropriate</li></ul> Support and maintain existing things: <ul><li>Learn and apply new technology, including low code/no code solutions</li></ul><ul><li>Identify and execute ways to reduce complexity, automate, standardize, and reduce technical debt</li></ul><ul><li>Understand and guide adherence to Corporate & IS Policies, standards, and controls</li></ul><ul><li>Design and execute test cases</li></ul><ul><li>Provide rotational 24x7 troubleshooting and resolutions for software issues</li></ul><ul><li>Develop Standard Operating Procedures (SOPs) to support new or revised business processes</li></ul><ul><li>Suggest and implement continuous improvements to reduce ongoing support demand</li></ul><ul><li>Support and guide entry level business analysts in this space</li></ul> The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: <ul><li>3+ years of proven experience demonstrating the following: <ul><li>You have developed strong team relationships, based on trust and collaboration</li><li>You have excellent communication skills, both written and verbal</li><li>You manage and facilitate successful, efficient meetings</li><li>You have interacted with 3rd party software vendors</li><li>You know and can learn technical systems from a business need standpoint</li><li>You have experience as a project participant or leading project management activities with a good understanding of project management methodology</li></ul></li><li>Experience creating deliverables such as: <ul><li>Business cases and business requirement documents</li><li>Functional designs</li><li>Process flows</li><li>Test plans & Scripts</li><li>Cutover Plans</li></ul></li><li>Self-directed, proactive and able to define, prioritize and execute work independently</li><li>Critical thinker with a continuous improvement mindset</li><li>Curious, creative and willing to learn new things and apply new skills to make things better</li><li>Resilient and able to pivot when things change</li><li>Inclusive mindset and care about the people you work with</li><li>Customer service mindset but can set boundaries and keep a healthy work/life balance</li></ul> Additional skills and experience that we think would make someone successful in this role: <ul><li>Experience with Sales & Marketing</li></ul> Learn more about working at Smucker: <ul><li>Our Total Rewards Benefits Program</li><li>Our Thriving Together Philosophy Supporting All Impacted by Our Business</li><li>Our Continued Progress on Inclusion, Diversity and Equity</li></ul> Follow us on LinkedIn®

Your Opportunity as the Lead IT Business Analyst - Supply Chain & Operations Analytics The Lead IT Business Analyst on the Supply Chain & Operations Analytics Team serves as a key analytics partner and relationship manager for Smucker corporate business & manufacturing functions including Plant Operations, Corporate Quality, HS&E, Research & Development (R&D), Transportation, Warehousing, and Customer Logistics. This role demonstrates in-depth knowledge of the business and business analysis, including the ability to translate analytics needs, pain points and requirements related to business processes and systems into proposed projects and actionable specifications that can be understood by solution delivery teams. The Lead Business Analyst role also utilizes project management skills to organize and deliver efforts, often involving multiple teams. As a leader within the business analysis discipline, this role is looked upon to coach others on skills required to enable change and be an effective liaison between technical and non-technical audiences. Location: Orrville, OH (Close proximity to Cleveland/Akron) Work Arrangements: Hybrid, 30% minimum in office expectation In this role you will: Cultivate relationships and learn the business Build positive, trusting relationships with business customers and develop a deep understanding of how they operate and what they need. Foster strong, collaborative relationships with internal team members and vendors in helping to address business priorities. Understand the process, systems and data landscape in the business area, including security and compliance needs. Initiate, manage and deliver projects Support business areas with new project generation while constructively challenging ROI, priority and connection to business and technical roadmaps. Consult with subject matter experts to document existing process and business capabilities, research best practices and propose future process in the spirit of continuous improvement. Define requirements based on translation of business needs and gaps collaboratively with stakeholders, leading to solution design. Assist in report development and delivery by creating dashboards to meet customer specifications and expectations. Contribute to software vendor evaluation and selection activities. Create and/or influence deliverables such as project plans, business process flows, change impacts, solution requirements, test plans, cutover plans and support plans. Collaborate with delivery teams on solution design, identifying appropriate actions based on guidelines and acting as a champion to ensure delivered solutions meet the intended design. Identify ongoing support needs and ensure proper transition to steady state. Incorporate risk management into project activities and model best practices regarding audit and security controls. May serve as a project manager on medium to large efforts pertaining to directly supported business areas, applying standard project methodologies used at Smucker. Support and maintain existing solutions Serve as the primary point of contact for business partners regarding IS support and periodically meet to review progress. Engage adjacent IS teams where additional skill sets and knowledge are required. Facilitate review of software licenses, risk profile and IT general controls compliance pertaining to third-party vendors. Participate in planning and execution of periodic upgrades for Software-as-a-Service (SaaS) solutions. Strengthen the Business Analysis community Mentor and guide others to help advance business analysis within Smucker as a discipline, community of practice and profession. Serve as a contributor to the Business Analyst Center of Excellence, seeking opportunities to lead change and share knowledge br

Your Opportunity as the Senior IT Business Analyst Marketing Operations & Information Systems The role of a Senior Business Analyst on the Marketing Operations & IS team is to actively interface between our marketing business teams (Brand Marketing IT, Business Analyst, Operations, Marketing, Systems, Business, Manufacturing, Technology

Business Analyst The J.M. Smucker Company Jobs

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Business Analyst The J.M. Smucker Company Jobs

Senior It Business Analyst Marketing Operations Information SystemsDecember 8, 2024

Senior It Business Analyst Marketing Operations Information SystemsDecember 6, 2024

Senior It Business Analyst Marketing Operations Information SystemsDecember 3, 2024

Lead It Business Analyst Supply Chain Operations AnalyticsDecember 2, 2024

Senior It Business Analyst Marketing Operations Information SystemsNovember 24, 2024