Description: •ServiceNow colleagues •Acquire and expand working knowledge of all ServiceNow HR applications •Configure demonstration environments to address customer requirements and business •issues •Deliver product demonstrations to customers and products, in person, and through •WebEx •Work with Product Management and Development team members to enhance •ServiceNow products with new features that address customer needs •Share best practices and known solutions with other Solution Consultants to enhance the •quality and efficiency of the other team members •Stay current on competitive analysis and understanding differentiators between ServiceNow and its competitors. •Communicate with both business and technical decision makers •Responding to Request for Information/Proposal documents •Supporting Marketing events - user conferences, trade shows, analyst demonstrations, •webinars etc... •Act as the ServiceNow subject matter expert at Executive briefings/marketing events •In order to be successful in this role, we need someone who has: •6+ years of Solution Consulting experience in the HR industry. •5+ years HR Service Delivery and Human Capital Management (HCM) systems experience - SaaS experience is preferable. •Ability to work with integration and implementation partners •Proven pre-sales skills: excellent communication skills in writing, speaking and •presenting •Organized and detail-oriented •Is passionate about evangelizing our capabilities and success on social media and the •ServiceNow Community website •Experience speaking with both business decision makers, and technical decision makers •Self-starter; ability to effectively complete tasks and projects with minimal supervision •Proficiency with the ServiceNow Platform or who exhibits prior and current technical •expertise in web technology and the ability to learn new technology. •Experience working collaboratively with product management, product marketing and •product development •Ability to effectively communicate ServiceNow value proposition and key differentiators to •prospects •A self-starter, driver and out of the box thinker •A high degree of passion, energy, drive and willingness to travel frequently •(approximately 40% regional travel) •Flexible with creative problem solving skills

Description: ServiceNow Customer Service Management (CSM) Business Analyst Business Analyst will need to have experience leading process-based business workshops to flush out desired business capabilities within the ServiceNow Technology Stack. Responsibilities: <ul><li>Collaborate with business stakeholders to understand and document ServiceNow CSM implementation and enhancements requirements.</li><li>Design, configure, and customize ServiceNow CSM modules to meet business needs, leveraging best practices and industry standards.</li><li>Conduct a thorough analysis of existing business processes and identify opportunities for improvement and optimization through ServiceNow.</li><li>Lead and participate in the full lifecycle of ServiceNow projects, including requirements gathering, solution design, development, testing, deployment, and post-implementation support.</li><li>Provide guidance and expertise to junior analysts and developers on ServiceNow CSM configurations and best practices.</li><li>Develop and maintain documentation, including system requirements, design specifications, test plans, and user guides.</li><li>Stay abreast of ServiceNow platform updates, industry trends, and best practices to improve our ServiceNow environment continuously.</li></ul> Qualifications: <ul><li>5 years of experience in ServiceNow as a CSM Business Systems Analyst.</li><li>Bachelor's degree in Information Technology, Computer Science, or related field and/or relevant years of experience.</li><li>Certifications - ServiceNow CSA, Service Now CAD</li><li>Experience with Customer Service Management processes, including Case Management, Interactions, Virtual Agent, Advanced Work Assignment, and Knowledge</li><li>Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into practical ServiceNow solutions.</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.</li></ul> #LI-AK1

Description: ServiceNow colleagues Acquire and expand working knowledge of all ServiceNow HR applications Configure demonstration environments to address customer requirements and business issues Deliver product demonstrations to customers and products, in person, and through WebEx Work with Product Management and Development team members to enhance ServiceNow products with new features that address customer needs Share best practices and known solutions with other Solution Consultants to enhance the quality and efficiency of the other team members Stay current on competitive analysis and understanding differentiators between ServiceNow and its competitors. Communicate with both business and technical decision makers Responding to Request for Information/Proposal documents Supporting Marketing events - user conferences, trade shows, analyst demonstrations, webinars etc... Act as the ServiceNow subject matter expert at Executive briefings/marketing events In order to be successful in this role, we need someone who has: 6+ years of Solution Consulting experience in the HR industry. 5+ years HR Service Delivery and Human Capital Management (HCM) systems experience - SaaS experience is preferable. Ability to work with integration and implementation partners Proven pre-sales skills: excellent communication skills in writing, speaking and presenting Organized and detail-oriented Is passionate about evangelizing our capabilities and success on social media and the ServiceNow Community website Experience speaking with both business decision makers, and technical decision makers Self-starter; ability to effectively complete tasks and projects with minimal supervision Proficiency with the ServiceNow Platform or who exhibits prior and current technical expertise in web technology and the ability to learn new technology. Experience working collaboratively with product management, product marketing and product development Ability to effectively communicate ServiceNow value proposition and key differentiators to prospects A self-starter, driver and out of the box thinker A high degree of passion, energy, drive and willingness to travel frequently (approximately 40% regional travel) Flexible with creative problem solving skills

Description:

Future Manufacturing Enterprise Team:

The Future Manufacturing Enterprise Team is focused on strategic area of CASE Automotive Business (Connected Autonomous Shared & Electric Automotive Business). Autonomous Vehicle Development technologies is the target for this job requirement within the CASE Automotive Business group.

Job Description:

Business Analyst will support the Product Owner for all business functions related to Autonomous Driving technology. The aspirant must be willing to operate in flat organization structure and across functional teams to leverage the best of capabilities available.

This role will join a team developing the next generation of autonomous driving solutions drawing on state of the art technologies including big data analytics, cloud, agile and automation, for solving business problems in the automotive and next-gen mobility industry.

Responsibilities:

• Work with product owner and support functional and technical members of the product team.

• Document solution requirements, architecture and implementation details in collaboration with the other teams.

• Conduct opportunity analysis, technology assessments and partner product evaluation in line with product needs.

• Undertake solution response preparation, solution estimation and client presentations for client based opportunities.

• Prepare white papers and participate in technology forums through blogs and speaker sessions.

Measurement Metrics for the role include successful deliverables of Assets & Solutions and successful Client Engagements

Experience:

• Background in Information Technology in the Automotive industry.

• Knowledge in Automotive Software Development and Engineering

• Knowledge of Agile development concepts such as Scrum and CI/CD

• Proficiently understand Systems Administration practices such as DevOps

• Proficiently understand Networking and IT Security principles

• Experience in Application Lifecycle Management (ALM) methods and tools

• Strong experience in eliciting, simplifying, organizing and managing requirements

• Proficient in translating business requirements to technical requirements

Qualifications:

• 12+ years of automotive industry experience working at OEM / Tier 1

• Demonstrated ability to work with senior business executives in client organizations

• Understanding of artificial intelligence, big data systems, cloud computing, virtualization and containerization tools

• Experience in agile software development process

• Strong communication/presentation skills and ability to translate business requirements to technical problem statements

• BS or MS in computer science, engineering, or a related field

Description: Business and Process consulting subject matter expertize to help grow and expand existing client engagements within the following Industries: Auto, Aero, Industrial Machinery, Electrical Equipment, Farm Equipment, Construction, Heavy Equipment, Power Generation, EPC industries, Process industries like Chemical industries etc.... Ability to strategize and deliver process and IT technology transformational initiatives via consulting skills Provide thought leadership delivering business value to the clients, developing reusable assets in the process Develop innovative solutions using digital and emerging technologies in context of client problems Contribute to business growth by identifying opportunities and influencing downstream IT projects Responsibilities: Working as part of an New Product Innovation and Lifecycle processes consulting team within the manufacturing industry vertical these roles will be responsible for; Providing subject matter expertise to front office client engagements Advise clients on best of breed solutions from process and technology standpoint Leading and helping shape solution approaches and design Ensuring delivery oversight and governance. Executing large scale transformational engagements from Leadership perspective and/or SME perspective Providing business value leadership to engagements via consulting skills. Providing Program Management leadership or guidance for large scale programs. Collaborate and contribute for the Thought Leadership drive of the group via publications or active role in initiatives Demonstrate Subject Matter Expertise and industry expertise on several of following topics; in terms of Methods, Tools, Processes and world leading best practices Product Planning, Innovation, Idea Management Product Design and Development Formulation, Recipe Management Product Life cycle Processes, Change Management, Product information Management Product Program Management, Product Portfolios Application of New Age Technologies (Social, Mobility, Cloud, Analytics, Big Data) in PD Qualifications: Must Have An Engineering Bachelor's Degree or similar. Direct experience gained ideally within the continuous manufacturing industry and / or a consulting firm Demonstrable industry based subject matter expertise in relevant functions / client base. Experience of formal project management techniques (budgeting, planning, risk management) Skilled in business value led approaches and helping shape client decision making Action orientated and willing to take ownership Technical exposure to enterprise systems Self-confidence and an ability to build relationships with clients at all levels, especially at the Program Leadership and Business Leadership levels. Strong oral & written communication skills, team working skills High performer in his or her area of business. Good-to-have Masters in Business Administration or similar Previous consultancy experience. Exposure / experience in industry standard focus areas like LEAN, 6 Sigma, ToC Expertise or very sound understanding of Program Management Demonstrable evidence on Innovation, Thought Leadership or Subject Matter Expertise Participated in industry forum / other public forum Membership and certifications from industry standard bodies as PMI, NPDP and others.

Description: Future Manufacturing Enterprise Team: The Future Manufacturing Enterprise Team is focused on strategic area of CASE Automotive Business (Connected Autonomous Shared & Electric Automotive Business). Autonomous Vehicle Development technologies is the target for this job requirement within the CASE Automotive Business group. Job Description: Business Analyst will support the Product Owner for all business functions related to Autonomous Driving technology. The aspirant must be willing to operate in flat organization structure and across functional teams to leverage the best of capabilities available. This role will join a team developing the next generation of autonomous driving solutions drawing on state of the art technologies including big data analytics, cloud, agile and automation, for solving business problems in the automotive and next-gen mobility industry. Responsibilities: Work with product owner and support functional and technical members of the product team. Document solution requirements, architecture and implementation details in collaboration with the other teams. Conduct opportunity analysis, technology assessments and partner product evaluation in line with product needs. Undertake solution response preparation, solution estimation and client presentations for client based opportunities. Prepare white papers and participate in technology forums through blogs and speaker sessions. Measurement Metrics for the role include successful deliverables of Assets & Solutions and successful Client Engagements Experience: Background in Information Technology in the Automotive industry. Knowledge in Automotive Software Development and Engineering Knowledge of Agile development concepts such as Scrum and CI/CD Proficiently understand Systems Administration practices such as DevOps Proficiently understand Networking and IT Security principles Experience in Application Lifecycle Management (ALM) methods and tools Strong experience in eliciting, simplifying, organizing and managing requirements Proficient in translating business requirements to technical requirements Qualifications: 12 years of automotive industry experience working at OEM / Tier 1 Demonstrated ability to work with senior business executives in client organizations Understanding of artificial intelligence, big data systems, cloud computing, virtualization and containerization tools Experience in agile software development process Strong communication/presentation skills and ability to translate business requirements to technical problem statements BS or MS in computer science, engineering, or a related field

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