PURPOSE OF POSITION:The Business Analyst (BA) is a technology resource acting as a liaison between technology teams and the business on medium to large IT projects. The BA is responsible for the elicitation of stakeholder business requirements, their assessment, documentation and translation to technology teams. The Business Analyst serves the business working closely with technology teams to ensure that business needs are met through technical solutions. As part of a highly collaborative team, the role will interact with many technical and business resources across the enterprise. The ideal candidate is a committed, creative, self-motivated technologist who is interested in practicing his or her skills and learning new ones.TASKS AND Responsibilities:The following duties are essential to the successful and satisfactory performance of this job. Other duties may be assigned. Collaborate with Business Relationship Managers, stakeholders, and subject matter experts to define business problems, objectives and scope of new projectsPrepare reports by collecting, analyzing, and summarizing information and trendsCollaborate with business stakeholders and technology team members to elicit, analyze, and validate business requirements for new products and cross-platform features & enhancementsDocument business requirements in an organized, traceable mannerTranslate vision, business needs & requirements to business stakeholders and development teamsCollaborate with business stakeholders and technology team members to define product concepts and technical solution designsEvaluate technology solutions, including off-the-shelf components, to ensure that they meet business requirementsTranslate technical solutions and constraints to businessDevelop business cases including solutions approach options, benefits, impact assessment, risks, assumptions & product cost/benefitAssist in the development of roadmaps, release plans & project planning activitiesAssist in the analysis and definition of user stories to support grooming activitiesEvaluate technology deliveries to meet business objectivesSupport the development of user acceptance and quality assurance testsCollaborate with project stakeholders to manage scope, requirements and organizational change management required to adopt processes and technology delivered by the projectMINIMUM EDUCATION: Bachelor's degree from an accredited institution or equivalent industry experienceCBAP Certification preferred.MINIMUM Experience: 3years of professional experience as an IT business analyst or comparable role on medium/large-scale software development projectsKNOWLEDGE, SKILLS, ABILITIES: Solid experience in business analysis planning and monitoring, elicitation, requirements analysis, design definition and solution evaluationStrong facilitation, critical / analytical thinking, and problem-solving skillsStrong requirements modeling & process mapping skillsExperience with both traditional Waterfall and Agile / Lean methodologiesExcellent MS-Excel, SQL and Visio skills. TFS experience preferredStrong communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizationsAbility to build strong partnerships and influence decision makers as well as process and technology adoptionProactively understand functional business areas and how they interact/overlap with each otherExperience modeling business processes using a variety of tools and techniquesExtensive experience planning and deploying both business and IT initiativesStrong business acumenExperience in defining and maturing business capability road mapsPHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and communicate. The employee may be required to stand, walk, and sit.Specific vision abilities required by this job include the ability to view monitors, technical documents, and reference material.The noise level in the work environment is usually low to moderate

PURPOSE OF POSITION: The Business Analyst (BA) is a technology resource acting as a liaison between technology teams and the business on medium to large IT projects. The BA is responsible for the elicitation of stakeholder business requirements, their assessment, documentation and translation to technology teams. The Business Analyst serves the business working closely with technology teams to ensure that business needs are met through technical solutions. As part of a highly collaborative team, the role will interact with many technical and business resources across the enterprise. The ideal candidate is a committed, creative, self-motivated technologist who is interested in practicing his or her skills and learning new ones. TASKS AND RESPONSIBILITIES: The following duties are essential to the successful and satisfactory performance of this job. Other duties may be assigned. Collaborate with Business Relationship Managers, stakeholders, and subject matter experts to define business problems, objectives and scope of new projects Prepare reports by collecting, analyzing, and summarizing information and trends Collaborate with business stakeholders and technology team members to elicit, analyze, and validate business requirements for new products and cross-platform features & enhancements Document business requirements in an organized, traceable manner Translate vision, business needs & requirements to business stakeholders and development teams Collaborate with business stakeholders and technology team members to define product concepts and technical solution designs Evaluate technology solutions, including off-the-shelf components, to ensure that they meet business requirements Translate technical solutions and constraints to business Develop business cases including solutions approach options, benefits, impact assessment, risks, assumptions & product cost/benefit Assist in the development of roadmaps, release plans & project planning activities Assist in the analysis and definition of user stories to support grooming activities Evaluate technology deliveries to meet business objectives Support the development of user acceptance and quality assurance tests Collaborate with project stakeholders to manage scope, requirements and organizational change management required to adopt processes and technology delivered by the project MINIMUM EDUCATION: Bachelor's degree from an accredited institution or equivalent industry experience CBAP Certification preferred. MINIMUM EXPERIENCE: 3 years of professional experience as an IT business analyst or comparable role on medium/large-scale software development projects KNOWLEDGE, SKILLS, ABILITIES: Solid experience in business analysis planning and monitoring, elicitation, requirements analysis, design definition and solution evaluation Strong facilitation, critical / analytical thinking, and problem-solving skills Strong requirements modeling & process mapping skills Experience with both traditional Waterfall and Agile / Lean methodologies Excellent MS-Excel, SQL and Visio skills. TFS experience preferred Strong communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations Ability to build strong partnerships and influence decision makers as well as process and technology adoption Proactively understand functional business areas and how they interact/overlap with each other Experience modeling business processes using a variety of tools and techniques Extensive experience planning and deploying both business and IT initiatives Strong business acumen Experience in defining and maturing business capability road maps PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and communicate. The employee may be required to stand, walk, and sit. Specific vision abilities required by this job include the ability to view monitors, technical documents, and reference material. The noise level in the work environment is usually low to moderate

ALTA IT Services has a Contract to hire opening for a Business Analyst to support a leading, Washington DC based health insurance customer. We are seeking a Sr. Business Analyst with extensive experience in Conversational AI analysis, research, documentation, and use case development. The Senior Business Analyst will have the responsibility to ensure that the business's need for changes to processes, policies and/or information systems are identified, understood, defined, documented and acted upon by eliciting, analyzing, documenting, validating, specifying and verifying the needs of business or user. The incumbent is accountable for the gathering and synthesizing of business requirements for moderate complexity software, systems, processes and/or services and translates them into specifications ensuring the business objectives are met.

Pay: $50/HR

Onsite: Washington D.C.

Contract to hire role

Must have Conversational AI/ Chatbot experience

Key Responsibilities:

• Conduct in-depth analysis of conversational AI systems and technologies to identify opportunities for improvement and innovation.

• Perform comprehensive research to stay updated on the latest trends, tools, and best practices in conversational AI.

• Develop detailed documentation, including requirements, specifications, and user guides, to support the development and implementation of conversational AI solutions.

• Collaborate with cross-functional teams, including developers, designers, and product managers, to define and develop Use Cases for conversational AI applications.

• Analyze user interactions and feedback to refine and optimize conversational AI systems.

• Create and maintain project plans, timelines, and status reports to ensure timely delivery of projects.

• Provide insights and recommendations based on data analysis to drive strategic decision-making.

Education Level: Bachelor's Degree

Education Details: Business, Information Technology, Computer Science or related field

Experience: 5 years progressive experience in business analysis, systems analysis, testing or other analytical experience

In Lieu of Education

In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Qualifications:

• Demonstrated ability to deliver high quality, effective deliverables on-time and be a significant contributor to the development of cost-effective solutions.

• Proven understanding of business analysis core competencies.

• Extensive experience in business analysis, specifically within the realm of conversational AI.

• Strong research skills with the ability to synthesize complex information into clear and actionable insights.

• Proficiency in creating detailed documentation and Use Cases.

• Excellent analytical and problem-solving skills.

• Strong communication and interpersonal skills, with the ability to work effectively in a team environment.

• Familiarity with AI technologies, natural language processing (NLP).

• Experience with project management tools and methodologies.

Knowledge, Skills and Abilities (KSAs)

High-level of knowledge and understanding of business products and services, Advanced

Microsoft Office applications usage, Advanced

Excellent communication skills both written and verbal, Advanced

Ability to analyze, organize, and prioritize work while meeting multiple deadlines, Advanced

#M2

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services.IAM Business Analyst100% RemoteContractThe IAM Analyst role will involve working with various application and business owners to evaluate and update appropriate access for both users and privileged users. Duties involve providing guidance and direction to managers on analyzing and delivering up to date data. Methods for evaluating and updating different access will involve utilizing various communication methods, scripts, and tools such as ServiceNow.Responsibilities: Analyzing and documenting functional & nonfunctional requirement for various IAM domains such as Access Certification, Identity Life cycle Management, and analytics Prior experience in creating IAM governance collaterals such as policy, procedures, standards, and guidelines, Roles type, and User Access Reviews etc. Good grasp of operational, regulatory, and other risks related the area of Access and Identity Lifecycle Services Experience with IAM Access Certifications Processes such as: user access, privileged access, role-based access, platform, hosting, and database access, etc. Experience with Onboarding and integrating application and infrastructure technologies to standardized Access Certifications. Client Management: experienced in effectively interacting and communicating with business partners. Project Management: experienced in managing multiple dependencies between IAM projects with a proven track record of successful IAM deployments. Able to independently manage and drive Access Certification campaigns and navigate across business stakeholders, technical stakeholders, and process requirements to meet deadlines. Demonstrate a risk mindset to mitigate security issues facing IAM.Preferred Skills: BS in Information Systems, or the equivalent combination of education, technical training, or work experience 2 or 3+ years business analyst requirement gathering experience for any IAM products such as SailPoint, ServiceNow, Saviynt etc.System One, and its subsidiaries including Joul, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

PURPOSE OF POSITION:The Business Analyst (BA) is a technology resource acting as a liaison between technology teams and the business on medium to large IT projects. The BA is responsible for the elicitation of stakeholder business requirements, their assessment, documentation and translation to technology teams. The Business Analyst serves the business working closely with technology teams to ensure that business needs are met through technical solutions. As part of a highly collaborative team, the role will interact with many technical and business resources across the enterprise. The ideal candidate is a committed, creative, self-motivated technologist who is interested in practicing his or her skills and learning new ones.TASKS AND Responsibilities:The following duties are essential to the successful and satisfactory performance of this job. Other duties may be assigned. Collaborate with Business Relationship Managers, stakeholders, and subject matter experts to define business problems, objectives and scope of new projectsPrepare reports by collecting, analyzing, and summarizing information and trendsCollaborate with business stakeholders and technology team members to elicit, analyze, and validate business requirements for new products and cross-platform features &amp; enhancementsDocument business requirements in an organized, traceable mannerTranslate vision, business needs &amp; requirements to business stakeholders and development teamsCollaborate with business stakeholders and technology team members to define product concepts and technical solution designsEvaluate technology solutions, including off-the-shelf components, to ensure that they meet business requirementsTranslate technical solutions and constraints to businessDevelop business cases including solutions approach options, benefits, impact assessment, risks, assumptions &amp; product cost/benefitAssist in the development of roadmaps, release plans &amp; project planning activitiesAssist in the analysis and definition of user stories to support grooming activitiesEvaluate technology deliveries to meet business objectivesSupport the development of user acceptance and quality assurance testsCollaborate with project stakeholders to manage scope, requirements and organizational change management required to adopt processes and technology delivered by the projectMINIMUM EDUCATION: Bachelor's degree from an accredited institution or equivalent industry experienceCBAP Certification preferred.MINIMUM Experience: 3years of professional experience as an IT business analyst or comparable role on medium/large-scale software development projectsKNOWLEDGE, SKILLS, ABILITIES: Solid experience in business analysis planning and monitoring, elicitation, requirements analysis, design definition and solution evaluationStrong facilitation, critical / analytical thinking, and problem-solving skillsStrong requirements modeling &amp; process mapping skillsExperience with both traditional Waterfall and Agile / Lean methodologiesExcellent MS-Excel, SQL and Visio skills. TFS experience preferredStrong communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizationsAbility to build strong partnerships and influence decision makers as well as process and technology adoptionProactively understand functional business areas and how they interact/overlap with each otherExperience modeling business processes using a variety of tools and techniquesExtensive experience planning and deploying both business and IT initiativesStrong business acumenExperience in defining and maturing business capability road mapsPHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and communicate. The employee may be required to stand, walk, and sit.Specific vision abilities required by this job include the ability to view monitors, technical documents, and reference material.The noise level in the work environment is usually low to moderate

Job Posting: Senior Business AnalystSalary: $95,000 - $130,000 per year (depending on experience)Employment Type: Direct HireContact: Doug.Halve@SystemOne.comAbout the RoleWe are seeking a highly skilled Senior Business Analyst to join a team in Reston, VA. This role offers a hybrid work schedule, combining the flexibility of remote work with the benefits of in-office collaboration. The ideal candidate will have a strong background in digital transformation and technology projects, with a proven track record of driving process improvements and leading project initiatives.Key ResponsibilitiesLead Data-Driven Problem Solving: Collaborate with cross-functional teams to address high-impact business challenges using data and structured problem-solving techniques.Develop and Present Strategic Recommendations: Formulate hypotheses, test solutions, and make actionable recommendations to drive strategic outcomes.Collaborate Across Departments: Partner with department heads and team leaders to ensure solutions align with business strategy.Own the Requirements-Gathering Process: Conduct in-depth requirements analysis and documentation for critical projects.Ensure High Analysis and Reporting Standards: Synthesize information and present complex findings to senior leadership.Independent and Collaborative Workstreams: Manage individual workstreams while integrating with team efforts on end-to-end projects.Testing, Validation, and Solution Implementation: Develop test cases, facilitate user acceptance testing (UAT), and ensure successful outcomes.Performance Reporting and Ongoing Improvement: Track project metrics and develop insights for continuous process improvements.QualificationsEducation: Bachelors degree in Business, Information Systems, Engineering, or a related field (Masters preferred).Experience: 7+ years of business analysis experience in a large enterprise environment.Skills:Quantitative analysis and problem-solvingExceptional verbal and written communicationProject and change managementProficiency in business analysis tools and methodologies (e.g., UML, BPMN, Agile/Scrum)Advanced data analysis skills (knowledge of SQL or data visualization tools preferred)Attributes for SuccessDriven and outcome-focusedAdaptable and resilient in dynamic environmentsStrong interpersonal skills with the ability to build trust and influence at all levelsWork EnvironmentHybrid Schedule: 3 mandatory in-office days (Tuesday, Wednesday, Thursday) and 2 virtual days.If you are a proactive and experienced Business Analyst looking to make a significant impact, we encourage you to apply.Contact Doug.Halve@SystemOne.com to learn more or to submit your application.System One, and its subsidiaries including Joul, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Job Posting: Senior Business Analyst   Salary:  $95,000 - $130,000 per year (depending on experience)
Employment Type:  Direct Hire
Contact:   Doug.Halve@SystemOne.com
About the Role
We are seeking a highly skilled Senior Business Analyst to join a team in Reston, VA. This role offers a hybrid work schedule, combining the flexibility of remote work with the benefits of in-office collaboration. The ideal candidate will have a strong background in digital transformation and technology projects, with a proven track record of driving process improvements and leading project initiatives.
Key Responsibilities
Lead Data-Driven Problem Solving:  Collaborate with cross-functional teams to address high-impact business challenges using data and structured problem-solving techniques.
Develop and Present Strategic Recommendations:  Formulate hypotheses, test solutions, and make actionable recommendations to drive strategic outcomes.
Collaborate Across Departments:  Partner with department heads and team leaders to ensure solutions align with business strategy.
Own the Requirements-Gathering Process:  Conduct in-depth requirements analysis and documentation for critical projects.
Ensure High Analysis and Reporting Standards:  Synthesize information and present complex findings to senior leadership.
Independent and Collaborative Workstreams:  Manage individual workstreams while integrating with team efforts on end-to-end projects.
Testing, Validation, and Solution Implementation:  Develop test cases, facilitate user acceptance testing (UAT), and ensure successful outcomes.
Performance Reporting and Ongoing Improvement:  Track project metrics and develop insights for continuous process improvements.
Qualifications
Education:  Bachelor’s degree in Business, Information Systems, Engineering, or a related field (Master’s preferred).
Experience:  7+ years of business analysis experience in a large enterprise environment.
Skills:    Quantitative analysis and problem-solving
Exceptional verbal and written communication
Project and change management
Proficiency in business analysis tools and methodologies (e.g., UML, BPMN, Agile/Scrum)
Advanced data analysis skills (knowledge of SQL or data visualization tools preferred)

Attributes for Success
Driven and outcome-focused
Adaptable and resilient in dynamic environments
Strong interpersonal skills with the ability to build trust and influence at all levels
Work Environment
Hybrid Schedule:  3 mandatory in-office days (Tuesday, Wednesday, Thursday) and 2 virtual days.
If you are a proactive and experienced Business Analyst looking to make a significant impact, we encourage you to apply. Contact  Doug.Halve@SystemOne.com  to learn more or to submit your application.

#J-18808-Ljbffr

PURPOSE OF POSITION:

The Business Analyst (BA) is a technology resource acting as a liaison between technology teams and the business on medium to large IT projects. The BA is responsible for the elicitation of stakeholder business requirements, their assessment, documentati...

ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services. IAM Business Analyst 100% Remote Contract The IAM Analyst role will involve working with various application and business owners to evaluate and update appropriate access for both users and privileged users. Duties involve providing guidance and direction to managers on analyzing and delivering up to date data. Methods for evaluating and updating different access will involve utilizing various communication methods, scripts, and tools such as ServiceNow. Responsibilities: Analyzing and documenting functional & nonfunctional requirement for various IAM domains such as Access Certification, Identity Life cycle Management, and analytics Prior experience in creating IAM governance collaterals such as policy, procedures, standards, and guidelines, Roles type, and User Access Reviews etc. Good grasp of operational, regulatory, and other risks related the area of Access and Identity Lifecycle Services Experience with IAM Access Certifications Processes such as: user access, privileged access, role-based access, platform, hosting, and database access, etc. Experience with Onboarding and integrating application and infrastructure technologies to standardized Access Certifications. Client Management: experienced in effectively interacting and communicating with business partners. Project Management: experienced in managing multiple dependencies between IAM projects with a proven track record of successful IAM deployments. Able to independently manage and drive Access Certification campaigns and navigate across business stakeholders, technical stakeholders, and process requirements to meet deadlines. Demonstrate a risk mindset to mitigate security issues facing IAM. Preferred Skills: BS in Information Systems, or the equivalent combination of education, technical training, or work experience 2 or 3 years business analyst requirement gathering experience for any IAM products such as SailPoint, ServiceNow, Saviynt etc. System One, and its subsidiaries including Joul, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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