<h3>Job Description</h3><div>Job Description<div>Join a rapidly growing international chemical distribution company, headquartered in Suwanee, GA, that is expanding its team. This is an exciting opportunity to make a tangible impact in a dynamic, entrepreneurial organization. The company experienced a 60% growth in the last fiscal year and was recognized as Supplier of the Year among 30,000 global suppliers.  Come be a part of this innovative environment harnessing forward technology involving AI and Environmental Sustainability Initiatives. ** Please Note:  While this role is mostly remote, we require candidates that have no more than a 90 minute commute to Suwanee, GA (Greater Atlanta Market) for training and occasional in office meetings. IT Business Analyst Duties & Responsibilities<ul><li>Serves as the first point of contact for tech support. Ensures the overall effectiveness of IT solutions in day-to-day operations. Troubleshoots and resolves network, systems, applications and other technical issues. Installs, configures and maintains desktop, laptops, printers and other peripherals. Configures required technology for new hires.</li><li>Administers core platforms, including O365, Salesforce, ERP and ServiceNow. Assists users in understanding and utilizing technology effectively. Coordinates with third party partners and vendors to maintain platforms.</li><li>Responsible for safeguarding digital data, including company, customer and supplier data, from theft, damage or unauthorized access. Restricts viruses and cyber attacks from accessing or corrupting data. Maintains security controls and conducts security audits.</li><li>Works with business partners across the organization to understand system challenges and opportunities. Analyzes and documents business processes and data flows. Designs improvements to increase efficiency and usability. Recommends solutions to enable the organization to meet its goals.</li><li>Collaborates with partners and vendors on requirements for new technology solutions. Coordinates project activities with external partners and business stakeholders. Works in conjunction with external partners to ensure successful adoption of new technology.</li></ul>Education & Experience<ul><li>Bachelor’s degree in Computer Science or related field required</li><li>Minimum of 5 years of information technology experience</li><li>Equivalent combination of education and experience will be considered</li><li>Experience in cyber security required</li><li>Experience leading or supporting digital transformation strongly preferred</li><li>Familiarity with Datacor and/or ServiceNow a plus</li></ul>Knowledge, Skills & Abilities<ul><li>Proficiency with network configuration and management, firewall installations, and administration of operating systems</li><li>Knowledge of IT service operations and business process realignment; Basic knowledge of IT architecture</li><li>Proficiency with MS Office (Outlook, Excel, SharePoint) and Google Sheets</li><li>Strong communication skills; Ability to assist and train others</li><li>Strong problem solving and critical thinking skills; Strong organization skills</li><li>Ability to prioritize responsibilities, manage time effectively and meet deadlines accordingly</li><li>Ability to develop innovative approaches and ideas for improving efficiency and effectiveness; Ability to bring operational insight to strategic discussions</li></ul>Benefits: <ul><li>Comprehensive medical and dental insurance </li><li>Profit sharing </li><li>401(k) plan with company match </li><li>Paid vacation </li><li>Remote work - Must be within 90 minutes of Suwanee to be considered</li><li>Opportunity to be part of a fast-paced and innovative entrepreneurial environment </li></ul>  Powered by JazzHRyZFmzSVRHt</div></div>

Join a rapidly growing international chemical distribution company, headquartered in Suwanee, GA, that is expanding its team. This is an exciting opportunity to make a tangible impact in a dynamic, entrepreneurial organization. The company experienced a 60% growth in the last fiscal year and was recognized as Supplier of the Year among 30,000 global suppliers. Come be a part of this innovative environment harnessing forward technology involving AI and Environmental Sustainability Initiatives.
Please Note: While this role is mostly remote, we require candidates that have no more than a 90 minute commute to Suwanee, GA (Greater Atlanta Market) for training and occasional in office meetings.
IT Business Analyst Duties & Responsibilities Serves as the first point of contact for tech support. Ensures the overall effectiveness of IT solutions in day-to-day operations. Troubleshoots and resolves network, systems, applications and other technical issues. Installs, configures and maintains desktop, laptops, printers and other peripherals. Configures required technology for new hires.
Administers core platforms, including O365, Salesforce, ERP and ServiceNow. Assists users in understanding and utilizing technology effectively. Coordinates with third party partners and vendors to maintain platforms.
Responsible for safeguarding digital data, including company, customer and supplier data, from theft, damage or unauthorized access. Restricts viruses and cyber attacks from accessing or corrupting data. Maintains security controls and conducts security audits.
Works with business partners across the organization to understand system challenges and opportunities. Analyzes and documents business processes and data flows. Designs improvements to increase efficiency and usability. Recommends solutions to enable the organization to meet its goals.
Collaborates with partners and vendors on requirements for new technology solutions. Coordinates project activities with external partners and business stakeholders. Works in conjunction with external partners to ensure successful adoption of new technology.
Education & Experience Bachelor’s degree in Computer Science or related field required
Minimum of 5 years of information technology experience
Equivalent combination of education and experience will be considered
Experience in cyber security required
Experience leading or supporting digital transformation strongly preferred
Familiarity with Datacor and/or ServiceNow a plus
Knowledge, Skills & Abilities Proficiency with network configuration and management, firewall installations, and administration of operating systems
Knowledge of IT service operations and business process realignment; Basic knowledge of IT architecture
Proficiency with MS Office (Outlook, Excel, SharePoint) and Google Sheets
Strong communication skills; Ability to assist and train others
Strong problem solving and critical thinking skills; Strong organization skills
Ability to prioritize responsibilities, manage time effectively and meet deadlines accordingly
Ability to develop innovative approaches and ideas for improving efficiency and effectiveness; Ability to bring operational insight to strategic discussions
Benefits: Comprehensive medical and dental insurance
Profit sharing
401(k) plan with company match
Paid vacation
Remote work - Must be within 90 minutes of Suwanee to be considered
Opportunity to be part of a fast-paced and innovative entrepreneurial environment

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ServiceNow Business AnalystThe ServiceNow Business Analyst helps organizations optimize and streamline their processes using the ServiceNow platform. They gather business requirements, analyze workflows, and design solutions within ServiceNow to improve efficiency. They also act as a liaison between stakeholders and technical teams to ensure the platform meets business needs.. This is an onsite position in Suwanee, GA! Key Responsibilities<ul><li>Requirements Gathering: Work with stakeholders to gather and document business requirements for ServiceNow solutions, ensuring alignment with business objectives.</li><li>Process Improvement: Analyze business processes and workflows to identify areas for optimization using ServiceNow modules like ITSM, HR, or Customer Service Management.</li><li>Collaboration: Collaborate with development teams and stakeholders to design and implement solutions within ServiceNow that meet business needs.</li><li>Data Integrity: Ensure accurate data entry and workflow processes within ServiceNow. Implement best practices for data management and auditing.</li><li>Reporting: Create and present reports on system usage, performance metrics, and business outcomes to stakeholders.</li><li>Tool Optimization: Configure and customize ServiceNow to align with business processes. Recommend and implement improvements to enhance system efficiency.</li></ul> Qualifications<ul><li>Education: Bachelor’s degree in Business, IT, or a related field, or equivalent experience.</li><li>Experience: Experience with ServiceNow modules like ITSM, HR, or Customer Service Management, and business process analysis.</li><li>Skills: In-depth knowledge of ServiceNow and ITIL principles. Strong analytical, problem-solving, communication, and stakeholder management skills.</li><li>Certifications: ServiceNow Certified System Administrator or Certified Application Specialist preferred. ITIL Foundation certification is a plus.</li></ul>

ServiceNow Business AnalystThe ServiceNow Business Analyst helps organizations optimize and streamline their processes using the ServiceNow platform. They gather business requirements, analyze workflows, and design solutions within ServiceNow to improve efficiency. They also act as a liaison between stakeholders and technical teams to ensure the platform meets business needs.. This is an onsite position in Suwanee, GA!Key Responsibilities<ul><li>Requirements Gathering: Work with stakeholders to gather and document business requirements for ServiceNow solutions, ensuring alignment with business objectives.</li><li>Process Improvement: Analyze business processes and workflows to identify areas for optimization using ServiceNow modules like ITSM, HR, or Customer Service Management.</li><li>Collaboration: Collaborate with development teams and stakeholders to design and implement solutions within ServiceNow that meet business needs.</li><li>Data Integrity: Ensure accurate data entry and workflow processes within ServiceNow. Implement best practices for data management and auditing.</li><li>Reporting: Create and present reports on system usage, performance metrics, and business outcomes to stakeholders.</li><li>Tool Optimization: Configure and customize ServiceNow to align with business processes. Recommend and implement improvements to enhance system efficiency.</li></ul>Qualifications<ul><li>Education: Bachelor’s degree in Business, IT, or a related field, or equivalent experience.</li><li>Experience: Experience with ServiceNow modules like ITSM, HR, or Customer Service Management, and business process analysis.</li><li>Skills: In-depth knowledge of ServiceNow and ITIL principles. Strong analytical, problem-solving, communication, and stakeholder management skills.</li><li>Certifications: ServiceNow Certified System Administrator or Certified Application Specialist preferred. ITIL Foundation certification is a plus.</li></ul>

Business Analyst Jobs in Suwanee, GA

It Business Analyst Hybrid Remote
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It Business Analyst Hybrid Remote
November 19, 2024

Servicenow Business Analyst 366200
November 6, 2024

Servicenow Business Analyst 366200
October 24, 2024

Quick filters

Top companies

Business Analyst Jobs in Suwanee, GA

It Business Analyst Hybrid RemoteNovember 19, 2024

It Business Analyst Hybrid RemoteNovember 19, 2024

Servicenow Business Analyst 366200November 6, 2024

Servicenow Business Analyst 366200October 24, 2024

Quick filters

Top companies

It Business Analyst Hybrid Remote
November 19, 2024

It Business Analyst Hybrid Remote
November 19, 2024

Servicenow Business Analyst 366200
November 6, 2024

Servicenow Business Analyst 366200
October 24, 2024