At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people.?Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! **Job Description:** Develop a thorough understanding of the requirements and apply industry best practices and detailed knowledge of ServiceNow to design an optimal solution that supports the business process which meets or exceeds functional requirements. Responsible for developing business processes, gathering requirements and developing stories. Provide process flow and other required system documentation. Build a trusting relationship with major project stakeholders and lead them to adoption of the best solution. **Here's what you need** : + 2 years of relevant experience in Business Analysis for system design, system architecture, business technical architecture, business system requirements definition, or similar. + Hybrid work - 2 days a week minimum required on-site **Bonus points if you have:** + Experience working in ServiceNow + ServiceNow Certified System Administrator (CSA) **Security Clearance:** + Active TS/SCI clearance As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of **California, Colorado, Hawaii, Maryland, New York, Washington, and the District of Columbia** . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. (https://www.accenture.com/us-en/careers/your-future-rewards-benefits) We accept applications on an on-going basis and there is no fixed deadline to apply. The pay range for the states of California, Colorado, Hawaii, Maryland, New York, Washington, and the District of Columbia is: $83,900$170,200 USD **_What We Believe_** _We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment._ _Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.?_ Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce) **_Equal Employment Opportunity Statement_** _Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation._ _All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._ _Accenture is committed to providing veteran employment opportunities to our service men and women._ _For details, view a copy of the?_ Accenture Equal Opportunity and Affirmative Action Policy Statement (https://afscommunities.force.com/careers/s/equal-opportunity-annual-policy) _._ **_Los Angeles County Information Only_** _If you live in or expect to work from Los Angeles County if hired for this position, please review below for important additional information._ _Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed in the job posting, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records._ **_Requesting An Accommodation_** _Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired._ _If you_ **_?_** _are being considered for employment opportunities with Accenture Federal Services and?need an?accommodation for a disability or religious observance?during the interview process or for the job you are interviewing for, please speak with your recruiter._ **_Other Employment Statements_** _Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States._ _Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration._ _Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process._ _The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information._

Location: 100% Remote, bonus if able to be onsite in Suitland, MD Years' Experience: 7+ years professional experience Education: Bachelor Degree required Clearance: Applicants must be able to obtain and maintain a Secret security clearance NOTE: United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance. Key Skills: <ul><li>Salesforce experience working as a Business Analyst</li><li>Experience with documenting business (BRD) and functional (FRD) requirements systems through entire System Design Life Cycle (SDLC)</li><li>Experience helping business stakeholders translate requests into meaningful software requirements/user stories and creating process flow diagrams</li><li>Salesforce certification strongly preferred; must be willing to obtain a Salesforce certification if does not currently possess.</li></ul> Responsibilities <ul><li><ul><li>Collaborates with stakeholders to elicit requirements, business process and operational scenarios</li><li>Map Salesforce capabilities, features and best practices against business and technical requirements</li><li>Support requirements decomposition into user stories in an Agile Development lifecycle</li><li>Drive optimal utilization of the Salesforce systems</li><li>Design Business Processes by analyzing stakeholder requirements; constructing business process models, workflow charts and diagrams; evaluating system capabilities; writing specifications/user stories.</li><li>Facilitates the creation of functional and technical diagrams and related artifacts</li><li>Provide business and engineering expertise throughout each phase of the project, from planning to closeout identifying project milestones, phases, and elements; leading project teams.</li><li>Will be responsible for assessing overall business needs and providing solutions as well as documenting and defining business requirements</li><li>Develop process/control changes by identifying gaps/issues/areas for improvement, writing improved processes.</li><li>Review, analyze, and track specifications and data packages</li><li>Coordinate meetings and communicate with stakeholders</li><li>Develop process/control changes by identifying gaps/issues/areas for improvement, writing improved processes.</li><li>Recommends new or modified controls by identifying problems; writing improved procedures.</li><li>Provide mentorship to Junior Business Analysts</li></ul></li></ul> Qualifications <ul><li>7+ year's experience as a Business Analyst </li><li>Must be able to obtain up to a Secret security clearance</li><li>Must have a Bachelor's Degree</li><li>2+ years experience as a Salesforce Business Analyst</li><li>Direct experience in software development lifecycle with implementation experience</li><li>Salesforce Business Analysts should have the ability to listen to customer needs and convert them into Salesforce features they can then convey to the customer to help shape customers' expectations.</li><li>Experience with eliciting, refining, and decomposition of requirements to provide a comprehensive set of requirements that meet the business customer needs. </li><li>Experience performing requirements analysis and translating requirements into viable concept design solutions</li><li>Experience facilitating the elicitation of requirements with business customers, system assessment teams, test teams etc. to ensure prioritization </li><li>Experience writing user stories and acceptance criteria</li><li>Experience preparing technical reports by collecting, analyzing, and summarizing information and trends.</li><li>Experience maintaining system protocols, architecture, requirements, and associated design documents through traceability, updating procedures, analyzing system and program changes.</li><li>Experience developing and evaluating architecture concepts</li><li>Experience with business process analysis</li><li>Demonstrated experience establishing and maintaining effective working relationships in team environments and with other business organizations</li><li>Must have strong written and verbal communication skills</li><li>Ability to obtain Salesforce certifications and Security+ certifications</li><li>Certified Salesforce Administrator (preferred)</li><li>Certified Salesforce Business Analyst (preferred)</li><li>Certified Platform App Builder (preferred)</li></ul> About Sparibis Sparibis LLC is a professional solution firm that Clients rely on to access the best talent to drive their business success. Sparibis is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Overview: Soft Tech Consulting is seeking a highly motivated, innovative individual to fill the role of Business Analyst. The candidate will provide analytical support and guidance for a government client. The designated candidate for this position will join a collaborative team environment, providing an external perspective on operations and necessary steps to maintain a successful project. They will use their professional experience to identify project needs and help the project to evolve as times and trends change. Business Analysts will coordinate with client and project leads and IT personnel to streamline processes and increase productivity. The Business Analyst will provide effective communication to all levels of staff for reporting system environment status. The place of performance for this contract is onsite in Suitland, MD. MUST BE US CITIZENMUST HAVE AN ACTIVE TOP SECRET SECURITY CLEARANCE COUNTERINTELLIGENCE POLYGRAPH MAY BE REQUIREDTHE FIRST 60 DAYS ARE ONSITE; THEN 3 DAYS A WEEK ONSITE AND 2 DAYS REMOTE Responsibilities: <ul><li>Extroverted, High-energy, great communicator<ul><li>The BA will need to communicate with client's leadership regarding requirements and be able to (along with the PM) act as a liaison between leadership and the team</li><li>The BA will need a basic understanding of defining business systems, creating outlines and workflow diagrams, and presenting plans for accomplishing tasks</li><li>High energy and enthusiasm will help the team to function as a more cohesive unit</li></ul></li><li>Basic Understanding/Experience with Agile methodologies<ul><li>Think of the three Cs<ul><li>Collaboration The BA should feel comfortable discussing project requirements with high-level client's leadership and ensuring the team work together to complete tasks</li><li>Communication The BA should be able to clearly communicate requirements with the team and make sure everyone understands the intent</li><li>Coordination The BA (with the PM) needs to coordinate efforts and tap into the proper talent on the team to ensure the project/task is completed on time</li></ul></li><li>Scrum Master training is a plus. Strategic planning, providing structure to the team, better integrating individual skills to projects and tasks, providing incremental feedback to promote progress, etc.</li></ul></li><li>Basic Data Analytics<ul><li>The client has a Business Intelligence site that tracks Help Desk statistics. The BA will be the first-line supervisor for the Help Desk, take those statistics and convert them to useful information for reports to the field. These reports track user data, Maritime Analytic Support System (MASS) user account numbers and trends, categories of support tickets, etc.</li><li>Working with the development team to test functional components of the MASS system, tracking and testing bug fixes and reporting status in Teams meetings </li></ul></li><li>Other<ul><li>Basic SharePoint is a plus, nothing too heavy. Knowing simple design, uploading files and videos, linking sites to other sites, most things one could learn from an afternoon surfing YouTube.</li><li>Assisting the Tech Writer, if needed, to document any requirements</li><li>Project Management support tasks, i.e., compiling Monthly Progress Reports, Program Management Reviews to a wider client's audience, participating in meetings, etc.</li></ul></li><li>Collaborate with client's leadership on needs and priorities</li><li>Collect and analyze helpdesk data, streamline operations<ul><li>Act as a liaison between the client and the Help Desk</li><li>Record and analyze helpdesk ticket metrics, track call volume, etc.</li><li>Manage future MASS Helpdesk SharePoint site, post videos, etc.</li><li>Be aware of MASS bug fixes and change request status</li></ul></li><li>Prepare Monthly Status Reports to the customer (include metrics pertaining to invoicing, schedule, technical progress, deliverable status, risk information related to the task, and up to date WBS)</li><li>Prepare Periodic Monthly Reviews for a wider client's audience</li><li>Send system outage reports to the field (initial within two hours of outage and a final report within 24 hours of outage resolution).</li><li>Work with the Tech Writer to ensure timely submission of deliverables</li></ul> Qualifications: <ul><li>Bachelor's Degree or higher in Information Technology/Cyber Security or similar field. </li><li>Minimum 2 years' experience.</li><li>Knowledge of SharePoint is a plus.</li><li>Scrum Master training is a plus.</li><li>MS Office (specifically PowerPoint, Excel, Word).</li><li>MS Project (nice to have, but not a deal-breaker).</li><li>Familiar with Remedy IT Service Management System (nice to have, but not a deal-breaker).</li><li>Basic business acumen.</li><li>Basic data analysis .</li><li>Great analytical, critical thinking and problem-solving abilities.</li><li>Superior presentation and negotiation skills.</li><li>Strong management and organizational skills.</li><li>Adaptable and capable of working in fast-paced environments.</li><li>Excellent written and verbal communication skills.</li><li>Must be able to work independently with little to no oversight.</li></ul> About Us: Soft Tech Consulting, Inc. is a woman and minority-owned business headquartered in Chantilly, VA. With contracts in both the public and private sectors in the DC metro area and across the country, Soft Tech is an organization made up of highly successful and talented Information Technology professionals offering enterprise class solutions for any size organization at great value. Soft Techs mission is to help government organizations design, implement, and maintain mission critical Information Technology solutions. By focusing jointly on our employees and our customers, we are able to achieve our mission by providing each and every one of our customers with continuous quality customer support. Soft Tech Consulting, Inc. is an Equal Opportunity Employer.

Vision IT is a woman-owned small business that has supported DoD and Federal Sector IT initiatives for over two decades. We believe in PEOPLE FIRST, COMPASSION, and SERVANT LEADERSHIP. We work side-by-side with our clients as a trusted, long-term partner offering innovative consultation and leadership to solve pressing and complex problems. We orchestrate people, strategies, technologies, and best-of-breed business processes. Summary of Position: We are seeking an experienced Business Analyst with a strong background in Salesforce CRM and Agile/Scrum methodologies. The ideal candidate will facilitate the development and implementation of Salesforce solutions while improving team effectiveness through Agile practices. This role requires excellent communication skills, conflict resolution abilities, and a deep understanding of Salesforce applications. Duties & Responsibilities: <ul><li>Guide the Salesforce CRM development team and organization in adopting Agile/Scrum concepts, values, practices, and principles to enhance team effectiveness.</li><li>Lead discussions and decision-making processes, assisting in mediation and conflict resolution as needed</li><li>Provide advanced technical knowledge and analysis of Salesforce CRM applications and operational environments.</li><li>Offer functional solution analysis, design, and integration advice on complex problems.</li><li>Develop and maintain comprehensive documentation for Salesforce solutions and processes.</li><li>Facilitate training sessions to ensure stakeholders are proficient in using Salesforce CRM functionalities</li><li>Collaborate with cross-functional teams to ensure effective implementation of Salesforce solutions, addressing challenges and providing solutions.</li><li>Primarily remote work arrangement with occasional need for in-person meetings in the DC, MD, and VA area and potential for short term travel to program sites</li></ul> Required Qualifications: <ul><li>Bachelor's degree in business administration, Information Technology, or a related field, preferred.</li><li>5+ years of experience as a Business Analyst, with a focus on Salesforce CRM solutions.</li><li>Strong understanding of Agile/Scrum methodologies and experience in facilitating Agile practices.</li><li>Excellent communication skills, with the ability to lead discussions and resolve conflicts.</li><li>Proven ability to analyze complex problems and provide actionable solutions.</li><li>Strong documentation skills and experience in training users in technical systems.</li><li>Familiarity with Salesforce applications and best practices.</li></ul> Vision IT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Vision IT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Vision IT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Vision IT's employees to perform their job duties may result in discipline up to and including discharge.

<h3>Job Description</h3><div>Job Description<div>Vision IT is a woman-owned small business that has supported DoD and Federal Sector IT initiatives for over two decades. We believe in PEOPLE FIRST, COMPASSION, and SERVANT LEADERSHIP. We work side-by-side with our clients as a trusted, long-term partner offering innovative consultation and leadership to solve pressing and complex problems. We orchestrate people, strategies, technologies, and best-of-breed business processes.Summary of Position:We are seeking an experienced Business Analyst with a strong background in Salesforce CRM and Agile/Scrum methodologies. The ideal candidate will facilitate the development and implementation of Salesforce solutions while improving team effectiveness through Agile practices. This role requires excellent communication skills, conflict resolution abilities, and a deep understanding of Salesforce applications. Duties & Responsibilities: <ul><li>Guide the Salesforce CRM development team and organization in adopting Agile/Scrum concepts, values, practices, and principles to enhance team effectiveness.</li><li>Lead discussions and decision-making processes, assisting in mediation and conflict resolution as needed</li><li>Provide advanced technical knowledge and analysis of Salesforce CRM applications and operational environments.</li><li>Offer functional solution analysis, design, and integration advice on complex problems.</li><li>Develop and maintain comprehensive documentation for Salesforce solutions and processes.</li><li>Facilitate training sessions to ensure stakeholders are proficient in using Salesforce CRM functionalities</li><li>Collaborate with cross-functional teams to ensure effective implementation of Salesforce solutions, addressing challenges and providing solutions.</li><li>Primarily remote work arrangement with occasional need for in-person meetings in the DC, MD, and VA area and potential for short term travel to program sites</li></ul> Required Qualifications:<ul><li>Bachelor's degree in business administration, Information Technology, or a related field, preferred.</li><li>5+ years of experience as a Business Analyst, with a focus on Salesforce CRM solutions.</li><li>Strong understanding of Agile/Scrum methodologies and experience in facilitating Agile practices.</li><li>Excellent communication skills, with the ability to lead discussions and resolve conflicts.</li><li>Proven ability to analyze complex problems and provide actionable solutions.</li><li>Strong documentation skills and experience in training users in technical systems.</li><li>Familiarity with Salesforce applications and best practices.</li></ul> Vision IT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Vision IT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Vision IT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Vision IT's employees to perform their job duties may result in discipline up to and including discharge.</div></div>

Business Analyst Jobs in Suitland, MD

Servicenow Business Analyst
November 10, 2024

Senior Salesforce Business Analyst
November 10, 2024

Business Analyst
October 31, 2024

Business Analyst
October 27, 2024

Business Analyst
October 23, 2024

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Business Analyst Jobs in Suitland, MD

Servicenow Business AnalystNovember 10, 2024

Senior Salesforce Business AnalystNovember 10, 2024

Business AnalystOctober 31, 2024

Business AnalystOctober 27, 2024

Business AnalystOctober 23, 2024