Description You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. The Business Analyst is responsible for supporting the Global Merchant & Network Services (GMNS) Regional Centralized Client Group (RCCG). As an integral part of RCCG, the Business Analyst will provide data support for a diverse portfolio of appx 20K accounts. This highly strategic and analytical role reports to the Sr. Manager of Strategic Operations and Business Analytics (SOBA). SOBA’s mission is to expedite business growth by serving as a collaboration action center for RCCG. We focus in three key areas: expand Client Manager (CLM) capacity & effectiveness by delivering actionable data and insights and strategic operational support; boost customer and partner results, while enhancing colleague engagement and driving CLM operations governance & effectiveness. The Business Analyst role provides an opportunity for the Analyst to learn the Global Merchant & Network Services business, gain experience working as part of a global organization, drive and lead key projects, as well as gain deep industry insight into some of the most strategic segments of the merchant business. Through project management and analytical assessment of data, the Business Analyst will collaborate with stakeholders and partner teams to drive success for the business. Responsibilities: Analyze business data and generate insights with a focus on key performance indicators. Execute deadline driven monthly reporting for stakeholder community, including senior leadership. Lead/contribute to projects such as industry benchmarking, growth analyses, evaluation of business results and productivity/sales effectiveness. Play an active role, contributing ideas and recommendations to help create efficiencies and process improvements. Support reoccurring and ad-hoc reporting requirements for internal and external customers Provide Data Recaps and written insights of Data for stakeholders. Share and leverage best practices across the Region and with other GMNS Business Analyst colleagues. Act as conduit to other parts of the Enterprise as needed to drive business results. Qualifications: Strong analytical skills and financial acumen, comfortable using data to formulate and support theories. Proven decision making and problem-solving capabilities. Strategic thinker; able to be agile and move projects forward to drive results Excellent organization and project management skills. Strong verbal and written communication skills. Ability to manage multiple projects at various stages simultaneously and with agility while meeting competing deadlines. Demonstrated collaboration skills, able to drive results working across multiple partners at various levels throughout the organization. Ability to work cohesively with senior leaders and peers. Proven ability to learn business systems, including reporting and CRM tools. Advanced Power BI, Power APPS, PowerPoint, Excel, Salesforce skills. SQL, Python, Tableau recommended. 2 years of similar work experience required Bachelor's Degree. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. Qualifications Salary Range: $55,000.00 to $105,000.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters. Job: Data Mgmt and Analytics Primary Location: United States Schedule Full-time Req ID: 24020193

<p>Position Overview: We are seeking a highly analytical and detail-oriented senior Business Analyst to support our public sector clients in defining and delivering solutions that align with its business objectives. The ideal candidate will have experience managing the full Software Development Life Cycle (SDLC) and be adept at gathering requirements, analyzing business processes, and recommending optimal technical solutions. Knowledge of Salesforce technology is preferred. The role involves requirement gathering in a complex environment, supporting testing, conducting training, support to end-users to maximize the effective use of Salesforce, Continuous Improvement, Documentation business processes, and user guides. Years of experience: 12 years of experience as a BA ( minimum 6 years of Salesforce implementation experience) Key Responsibilities: Requirements Gathering & Documentation: Define, document, and validate business processes and rules to identify functional requirements. This role is responsible for delivering: Business Requirement Documents and Current Business Processes, To be business processes Requirement Traceability Matrix. Technical Solution Recommendations: Support technical team to understand business requirements. Collaboration & Teamwork: Collaborate with cross-functional teams, including developers, architects, and stakeholders, to ensure the understanding of the business requirements. Responsible for developing end user Training plan, and Conducting end-user training as per predefined training plan. Salesforce Knowledge: Leverage an understanding of Salesforce technology and its application to business needs. UAT support - Provide UAT support for the end users so they can undertake business function testing effectively. Qualifications: Bachelor's degree in Business, Information Systems, or a related field. 8 years of experience as a Business Analyst, preferably with exposure to Salesforce implementations. Proven experience in gathering, defining, and documenting business requirements and functional specifications. bility to manage the end-to-end SDLC, including requirements gathering, solution design, and business process analysis. Excellent problem-solving and analytical skills, with the ability to recommend technical solutions that meet business needs. Strong knowledge of business process mapping and requirements validation techniques. Strong communication skills with the ability to engage with both technical and non-technical stakeholders. Preferred Skills: Experience working on Salesforce-based projects. Familiarity with public sector or regulatory environments. Reports To: He/she will report to the Senior Project Manager or Program Manager for a specific assignment. Key Competencies nalysis: Generates all possible alternatives given the context of the opportunity/ issue Tries to quantify all business improvement opportunities. Makes quick and effective decisions Makes decisions on a basis of a holistic understanding Problem-solving Proficient problem-solving skills Identifies issues or causes for a problem and provides a recommended solution with alternatives Identifies a set of features, parameters, or considerations to take into account, in analyzing a situation or making a decision Weighs the costs, benefits, risks and chances for success in making a decision Carefully weigh the priority of things to be done nticipates possible problems and develops contingency plans in advance Business Communication Is able to persuade others to his/her point of view Makes effective presentations Represents internally and externally the best interests of the organization Puts forward pros and cons and examples to build a case Provides clear information about a problem or issue, establishes the facts Can synthesize technical and other information to add clarity for others Persuasively communicates the benefits of a particular approach Produces a very high level of written communication suitable for organization-wide or external consumption Probes skillfully to get at the facts, when others are reluctant to provide full or detailed information Systems and Process Orientation Ensures adherence to all processes Corrects deviations from process based on analysis Evaluates progress/performance as per plan Goes to great lengths to ensure the quality of systems and processes</p>

<p>About Us: Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies. Our trained and experienced professionals constantly strive to bring together the best technologies available to manage client's complex business and technology, participate in implementation activities and collaborate in new ways to meet client needs. We provide excellent benefits such as Medical, Dental, Vision a fun company to work Job description: Job Description: We are looking for a Business Analyst with at least 5 years of experience and Salesforce experience. Any previous State Agency experience is a plus. Top Desired Skills: 3-5 years of BA experience Proficiency with Salesforce, including system configuration, administration, and reporting (Government Cloud experience a plus) - Tools - Microsoft Office, Pivot Tables, Charts, Visio, Data Analytics, Jira, etc. Nice to have (Not required): - state/federal government experience - housing & homelessness prevention program exposure - Snowflake/Tableau/SQL Hybrid - 1x day per week in office (Tuesdays) - Boston, MA Position Summary: Our Housing Stabilization Team is looking for an experienced Business Analyst to support the emergency housing assistance Product Manager and support various projects within the portfolio. The Business Analyst will help our stakeholders administer emergency housing programs through strategic IT investments in a collaborative, cost effective, and timely manner. The Business Analyst will be responsible for translating business and technical requirements into test plans and support documentation. Additionally, the BA will ensure scope and requirements of projects are met through quality assurance testing, user acceptance testing, and production implementation. The BA will conduct research to determine the state of solutions able to meet the business requirements-within or outside the current infrastructures and determine the feasibility of said solutions. The BA will analyze the impact of the proposed solution across the business, develop use cases to explain/demonstrate business requirements and specifications to the IT team, and contribute a business or process perspective during design reviews. The ideal candidate must demonstrate creativity, a keen problem-solving ability along with proven leadership, collaboration and facilitation skills. ANALYSIS RESPONSIBILITIES: o Collaborate cross functionally with various groups: business owners, end users, subject matter experts, etc. o Gather business requirements through a variety of techniques (e.g., work sessions and interviews) o Identify, assess, and document business requirements o Recommend business priorities and advise business on options, risks, and costs o Develop / participate in training sessions, demos, and documentation of meeting outcomes through peer review, validation, or submission o Develop technical standards/ policies to meet the needs of customers; ensure systems analysis procedures and practices are identified and implemented o Participate in daily stand-ups, planning and retrospective meetings o Write use cases, business rules, and other artifacts to articulate/ represent business processes, desired outcomes, and requirements o Evaluate information gathered from multiple sources; reconcile conflicts and creatively develop new solutions for existing problems, break down high level information into details and distinguish user requests from the underlying true needs o Document business, application, and system scenarios for identifying the stakeholders impacted or proposed solutions, while adhering to proper change management procedures QUALITY ASSURANCE RESPONSIBILITIES: o Create and maintain test plans for scalability, security, functionality, and usability for successful code deployments o Develop test scripts, test conditions, input test data, and expected results for one or more test streams, including unit/component, assembly, product, performance, and acceptance tests o Develop, update, and maintain testing standards and procedures o Execute test scripts o Record problems and issues in accordance with the project's problem and issue management plans o Document defects using the project's defect management tools o Work with the application team to resolve any issues that arise out of the testing process o Participate in the release control process (when the application is transferred from the build team to the test team) to ensure that solutions meet business requirements o Validate product fixes o Inform the project lead of any issues that may affect the schedule, budget, or quality of the product or the testing process o Assist the training team in their development of all training materials for use by both constituents and internal EOHLC staff as well as establishing training cases in the UAT environment for use by internal EOHLC staff o Assist in other duties as assigned. Desired Experience/ Qualifications: 3-5 years of experience working in a business analyst capacity including direct experience with business analysis tools and techniques (Public sector experience preferred) Proficiency with Salesforce, including system configuration, administration, and reporting (Government Cloud experience a plus) Strong analytical, problem-solving, and communication skills Ability to work collaboratively in a cross-functional team environment Excellent verbal and written communication skills with project teams and business teams Team-oriented attitude and the proven ability to collaborate at all levels of an organization Desired Skills/Experience: Knowledge of housing and homelessness prevention programs is a plus Experience with Snowflake and Tableau Familiarity with a variety of software development methodologies such as agile, waterfall, and a strong understanding of the suitability of these methodologies for certain development environments and types of applications Experience with advanced Microsoft Office, pivot tables, charts, Visio, data analytics and JIRA or other project management tools Experience with SQL a plus About the Executive Office of Housing and Livable Communities: The Executive Office of Housing and Livable Communities (EOHLC) was established as a Secretariat in 2023 by the Healey-Driscoll Administration to create more homes and lower housing costs for Massachusetts residents. EOHLC's mission is to advance innovative solutions to provide safe, accessible, affordable, and environmentally sustainable housing for all residents and to support the growth of vibrant, livable communities throughout the Commonwealth. EOHLC offers programs to help prevent homelessness and to help people afford housing. It also offers housing programs and financial assistance for municipalities, local housing authorities, non-profit organizations, and developers.</p>

HealthCare Business Analysst Location: Remote - needs to come onsite once per quarter. Needs to be in New England Interview Process: 1-2 rounds Looking for Business Analys's with healthcare knowledge, understand the directory, and worked on mandates. Open to mandate exp from any state but ultimate plus is mandates from MA Any experience working with third party vendors Collection vendor CAQH Provider Directory vendor Zelis/Saphire Digital 22 Blue plans use them as a vendor They would probably know the CMS mandates They will present back and forth - not one side vs. the other Balance of understanding systems and business CAQH will send files to BCBSMA, they ingest into their system and then they store them (turned into file) Some process pulls all the files/provider data which get organized and displayed Understand apps, data and flow of data Some of the regulations are process related, not technical Project Manager will be similar profile/requirements but product focused. They are not totally sure how Agile this will be run Tough to be Agile with the vendor balance Big benefit to be able to run in both and flexible to delivery requirements

Business Analyst Jobs in South Boston, MA

Business Analyst
December 13, 2024

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November 30, 2024

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November 29, 2024

Healthcare Business Analyst
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Business Analyst Jobs in South Boston, MA

Business AnalystDecember 13, 2024

Business Analyst SalesforceNovember 30, 2024

Business Analyst SalesforceNovember 29, 2024