Description About Us As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research. We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step. Our employees use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration. The Opportunity At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise. The MGB CP Business Analyst is responsible for providing support to Epic users in the MGB Community Physicians organization. Must analyze the business requirements of CP sites to deliver support related to Epic functions and clinical workflows of ambulatory care, utilizing EpicCare Ambulatory and various related applications. Business Analyst will assist with new implementation activities and ambulatory related projects. We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways. Principal Duties and Responsibilities <ul type="disc"><li class="MsoNormal">Support and educate users of on the use of clinical and complementary applications. Prepare end-user training materials. </li><li class="MsoNormal">Identify and resolve issues, escalating as needed for timely resolution. </li><li class="MsoNormal">Provide high quality service to users, according to defined service level agreements. </li><li class="MsoNormal">Create and run reports as needed using tools such as Epic Reporting Workbench. </li><li class="MsoNormal">Document and analyze business processes and workflows to help drive business process improvements and ensure accurate system configuration. </li><li class="MsoNormal">Produces specification documents with guidance from senior staff. </li><li class="MsoNormal">Assist with developing and executing user acceptance testing plans including creation of test cases. </li><li class="MsoNormal">Communicate status of various team efforts to leadership and other stakeholders, including preparing presentations in collaboration with senior staff. </li><li class="MsoNormal">Participate in team meetings to discuss team and project activities, issues, changes, and communications. </li><li class="MsoNormal">Assist in identifying and recommending best practices for business analysis, training and end user support functions. </li><li class="MsoNormal">Use recognized project management tools and methodologies </li><li class="MsoNormal">Use/s the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration </li><li class="MsoNormal">Other duties as assigned </li> </ul>Working Conditions Hybrid work includes onsite days with flexibility required Onsite model will entail occasional meetings at Assembly Row (1-2 x a month) and more often providing on-site support at our practices in Eastern, MA (frequency varies from daily during go-lives to 1-2 times weekly during standard support). Qualifications Qualifications <ul type="disc"><li class="MsoNormal">Bachelor's Degree in Business, Information Technology, Healthcare or a related field required </li><li class="MsoNormal">Three or more years of healthcare information technology experience with knowledge of clinical systems </li><li class="MsoNormal">Epic Certification desired or must obtain Epic training as outlined by program requirement </li><li class="MsoNormal">A combination of education and experience may be substituted for requirements </li> </ul>Skills/Abilities/Competencies <ul type="disc"><li class="MsoNormal">Experience providing training and support to end users, preferably in a healthcare setting </li><li class="MsoNormal">Strong analytic and problem-solving skills </li><li class="MsoNormal">Ability to learn and understand clinical workflows </li><li class="MsoNormal">Ability to effectively translate business requirements to functional requirements </li><li class="MsoNormal">Possess strong interpersonal skills to effectively communicate with technical and non-technical staff </li><li class="MsoNormal">Requires minimal direction from leadership and possesses the ability to learn quickly </li><li class="MsoNormal">Ability to effectively conduct small meetings, both formal and informal </li><li class="MsoNormal">Strong written and verbal communication skills including facilitation and presentation </li><li class="MsoNormal">Knowledge of Microsoft Office365 and other popular office productivity solutions </li> </ul> EEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Primary Location: MA-Somerville-MGB Assembly Row Other Locations: Massachusetts Work Locations: MGB Assembly Row 399 Revolution Drive Somerville 02145 Job: Business and Systems Analyst Organization: Mass General Brigham Schedule: Full-time Standard Hours: 40 Shift: Day Job Posted Shift Description: Hybrid includes meetings and flexibility for coverage needed. Eastern Business hours. Often providing on-site support at practices in Eastern, MA (frequency varies from daily during go-lives to 1-2 times weekly during standard support). Employee Status: Regular Recruiting Department: MGB Digital Job Posting: Oct 4, 2024

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research. We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step. Our employees use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration. The Opportunity The Clinical Business Analyst I works with users to provide software support services. S/he will also work with users to understand clinical and business workflows, document functional requirements, execute test scripts and user acceptance testing. The specifics associated with this role are described in the attached Position Summary. Principal Duties and Responsibilities: <ol><li>Support and educate users on the use of clinical and complementary applications. Prepare end-user training materials. </li><li>Identify and resolve issues, escalating as needed for timely resolution. </li><li>Provide high quality service to users, according to defined service level agreements. </li><li>Create and run reports as needed using tools such as Epic Reporting Workbench. </li><li>Document and analyze business processes and workflows to help drive business process improvements and ensure accurate system configuration. </li><li>Produce specification documents with guidance from senior staff. </li><li>Assist with developing and executing user acceptance testing plans including creation of test cases. </li><li>Communicate status of various team efforts to leadership and other stakeholders, including preparing presentations in collaboration with senior staff. </li><li>Participate in team meetings to discuss team and project activities, issues, changes, and communications. </li><li>Assist in identifying and recommending best practices for business analysis, training and end user support functions. </li><li>Use recognized project management tools and methodologies. </li><li>Use the Mass General Brigham values to govern decisions, actions and behaviors. </li><li>Other duties as assigned. </li> </ol> Qualifications <ul><li>Bachelor's Degree in Business, Information Technology, Healthcare or a related field required. </li><li>Three or more years of healthcare information technology experience with knowledge of clinical systems. </li><li>Epic Certification desired or must obtain Epic training as outlined by program requirement. </li><li>A combination of education and experience may be substituted for requirements. </li> </ul> Skills/Abilities/Competencies: <ul><li>Experience providing training and support to end users, preferably in a healthcare setting. </li><li>Strong analytic and problem-solving skills. </li><li>Ability to learn and understand clinical workflows. </li><li>Ability to effectively translate business requirements to functional requirements. </li><li>Possess strong interpersonal skills to effectively communicate with technical and non-technical staff. </li><li>Requires minimal direction from leadership and possesses the ability to learn quickly. </li><li>Ability to effectively conduct small meetings, both formal and informal. </li><li>Strong written and verbal communication skills including facilitation and presentation. </li><li>Knowledge of Microsoft Office365 and other popular office productivity solutions. </li> </ul> Working Conditions: Hybrid model required. Standard office environment with 2x a week local travel to Mass General Brigham site Assembly Row. May also require travel for training. On-call coverage expected as business needs dictate. While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office working conditions. The noise level in the work environment is quiet to moderate. EEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Primary Location: MA-Somerville-MGB Assembly Row Work Locations: MGB Assembly Row, 399 Revolution Drive, Somerville, 02145 Job: Business and Systems Analyst Organization: Mass General Brigham Schedule: Full-time Standard Hours: 40 Shift: Day Job Posted Shift Description: Eastern Business Hours M-F Hybrid model is 2 days onsite per week. Assembly Row and remote days require stable secure work station. Employee Status: Regular Recruiting Department: MGB Digital Job Posting: Sep 18, 2024 #J-18808-Ljbffr

Description As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research. We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step. Our employees use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration. Reporting to the Operations Director of Specialty Pharmacy, the Specialty Pharmacy Business Analyst is part of the Mass General Brigham Specialty Pharmacy (MGB SP) administrative team. MGB SP is an LLC, operating under the MGB health system supporting the specialty pharmacy needs of all MGB patients. Our mission is to decrease the administrative burden in our clinics, improve quality and safety through clinical diligence, decrease the patient financial toxicity often associate with these medications, and provide an additional revenue stream for the Mass General Brigham enterprise to support its broader mission. Responsibilities of the Analyst will include the gathering and management of data required for business operation and planning, financial and operational reporting, accreditation support, periodic reports to pharma companies and insurers, trending operational metrics, the preparation and tracking of budgets, and day to day support of our operation. Hybrid Schedule: Mainly onsite in Burlington, but there will be opportunities to work remotely Responsibilities: The Specialty Pharmacy Business Analyst will support: Specialty drug procurement & reimbursement analysis 340B contract pharmacy reporting Opportunities to maximize reimbursement in compliance with regulatory standards Assists with the preparation of the annual operating budget Frequent internal ad-hoc data and analytic requests Leverage exceptional analytical and communication skills, and will apply your broad knowledge of pharmacy practice to help our team achieve performance objectives Research - Utilize targeted searches of the internet and other available sources to conduct primary and secondary research on topics of interest in the field of healthcare reimbursement and compliance if needed Analysis - Evaluate the data collected through task analysis of business processes utilizing source data from our systems which include Epic, Enterprise Rx, Dromos PTM, Cover-My Meds. Etc. Validation - Collect and analyze requirements and coordinate the assembly of the final deliverable with the primary stakeholder. Accuracy - Utilize up-to-date sources to confirm and validate the task requirements as assigned and the accuracy of the deliverable. Communication - Communicate effectively through oral and written mediums with internal teams Team participation - Collaborate as part of a functional work team to execute against project requirements. Adaptability -Be flexible in work schedule as project duties require and manage any change requests related to the working project plans daily to meet the agreed upon deadlines. Information management - Maintain the security of sensitive company and client information at all times. Other duties as required. Qualifications Qualifications: Four (4) or more years of analytic experience in healthcare or pharmacy preferred B.S. in Pharmacy preferred Working knowledge of pharmacy and billing and claims processing Knowledge of 340B Drug Discount Program preferred Master's Degree in Business, Finance, Informatics, and/or related field preferred Minimum five (5) years of data/reporting experience in the pharmacy industry required High level expertise in Microsoft Office Suites required Skills/Abilities/Other Details: Strong analytical skills Attention to detail and organization, Strong oral and written communication skills Excellent interpersonal skills, including a strong customer service orientation and the ability to work effectively within a team. Ability to interact professionally with organization contacts Strong acumen with establishing and monitoring financial and operational performance measures Knowledge of pharmacy billing and reimbursement; experience with 340B and Medicare Part B a plus. Ability to work quickly and efficiently Self-motivated and resourceful Ability to work with confidential information EEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Primary Location: MA-Somerville-MGB Assembly Row Work Locations: MGB Assembly Row 399 Revolution Drive Somerville 02145 Job: Business and Systems Analyst Organization: Mass General Brigham Schedule: Full-time Standard Hours: 40 Shift: Day Job Employee Status: Regular Recruiting Department: MGB Specialty Pharmacy Job Posting: Oct 16, 2024

Business Analyst Jobs in Somerville, MA

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Specialty Pharmacy Business Analyst
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Business Analyst Digital Ambulatory
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Business Analyst Jobs in Somerville, MA

Business Analyst Digital AmbulatoryDecember 11, 2024

Clinical Business AnalystDecember 9, 2024

Specialty Pharmacy Business AnalystDecember 6, 2024