Summary

The Technical Business Analyst evaluates business processes, functions, and procedures to determine needs and develop strategies to drive business decisions that are likely to lead to the best ROI.
The Technical Business Analyst serves as a liaison between business and technology teams and establishes systems specifications and objectives based on business requirements and cost effectiveness.

Job Responsibilities

Elicit business needs and reporting requirements using multiple methods (e.g. interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, competitive product analysis task, workflow analysis, and/or requirements workshops).
‘Analyze business requirements and translate into system requirements. Create documentation regarding system specifications, RACI matrices, use cases, sequence and workflow diagrams, future state proposals, testing plans, issue logs, project plans, and more.
Collaborate closely with developers on implementation, configuration of solutions, and prioritization of business value.
Develop and execute test plans to facilitate quality control processes.
Manage requirements traceability and changes to requirements through effective use of change control processes and tools.
Conduct analysis and design at a complex level with consideration for people, processes, and systems while focused on efficiency and quality improvement.
Support data management to ensure data is complete, reliable, and valid.
Identify opportunities to streamline and automate processes, develop process improvements, or re-engineer as needed to meet the long-term business strategies.
Provide advice and guidance on best practices in support of new business and system implementations, including integration with existing processes and systems while maintaining adherence to contract terms.
Build and maintain collaborative relationships with internal and external customers and stakeholders.
Facilitate meetings and presentations to diverse audiences (i.e., stakeholders, customers, etc.).

Qualifications

Bachelor’s degree in related fields, such as information, systems analysis, computer science, engineering, science, finance, economics, statistics or related fields. Equivalent work experience in a related field may be considered in lieu of degree requirements.
Continuing education certifications in business analysis a plus.
Qualified candidate must live within a three-hour car commute from Schenectady, New York.
Qualified candidate must be willing to attend in office meetings once or twice a month.

Required Skills and Abilities

Minimum of 3-5 years related experience in implementation or project management required.
Excellent communication and presentation skills.
Strong SQL programming skills
Effective project management skills: the ability to plan, organize, and delegate tasks.
Analytical thinker, able to plan for growth and execute.
Ability to manage multiple detailed projects simultaneously and adjust as needed.
Ability to identify the source of the problem and propose a solution on time and within budget.
Strong leadership skills to guide and direct a team or new contracts, programs, services, or other initiatives: an initiative-taker.
Knowledge of Monday.com, Microsoft Project, or other project management software preferred.
Proficient computer skills and willingness to learn additional software applications.
Demonstrated ability to thrive in a demanding environment.
Performs all work in accordance with Healthy Alliance core competencies and values.

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