Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com .Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base.Services:+ Strategy, Architecture, Planning, and Procurement+ Business Enablement+ Business Solutions+ Project Assurance**Duties and Responsibilities**+ Provides analytical services and supports the development of project work products.+ Analyzes client requests for proposals and providing development support of proposal responses+ Ensures quality work products are delivered to clients+ Exercises discretion and independent judgment+ Manages and builds upon client relationships+ Adheres to and supports project management approach and other PMO principles and practices+ Ensures project quality and compliance with all related regulations+ Ensures communication among all key stakeholders+ Provides IT job duties which include Business and Technical Leadership, System Analysis, Code+ Experience within health, human services, or child support**Required Skills**+ Ability to exercise discretion and independent judgment+ Skilled in presenting ideas and presenting oral and written reports+ Ability to communicate technical concepts to technical and non- technical audiences+ Analytical and problem solving skills+ Demonstrated aptitude for learning new technologies and keeping current with industry best practices+ Highly skilled in data processing systems, concepts and methodologies.+ Ability to assess customer goals, needs and interests with respect to the+ implementation/appropriateness of information technology solutions.+ Ability to multi-task and maintain organization in a fast-paced environment.+ Ability to create and maintain highest levels of confidentiality when dealing with proprietary or private information.+ Ability to exercise sound judgment and make decisions in a manner consistent with the essential job function.+ Ability to work as a team and independently.**Qualifications**+ Bachelor's degree or equivalent work experience required+ 2 + years of relevant industry experience+ Must be located in the state of LA (or surrounding states)**Working Conditions**+ Office Setting**The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.**This position is remote with travel/onsite requirements. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company's success. To be successful in a remote work role at PCG, you must:+ be available during your set working hours+ have a safe, private, and distraction-free environment in which to complete your work, and+ be able to give your full attention to the completion of your PCG job dutiesSome travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled.As required by applicable law, PCG provides the following reasonable range of compensation for this role: $65,000-$90,000#LI-AH1#LI-remote**Compensation:**Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave**EEO Statement:**Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com .Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base.Services:Strategy, Architecture, Planning, and ProcurementBusiness EnablementBusiness SolutionsProject AssuranceDuties and ResponsibilitiesProvides analytical services and supports the development of project work products.Analyzes client requests for proposals and providing development support of proposal responsesEnsures quality work products are delivered to clientsExercises discretion and independent judgmentManages and builds upon client relationshipsAdheres to and supports project management approach and other PMO principles and practicesEnsures project quality and compliance with all related regulationsEnsures communication among all key stakeholdersProvides IT job duties which include Business and Technical Leadership, System Analysis, CodeExperience within health, human services, or child supportRequired SkillsAbility to exercise discretion and independent judgmentSkilled in presenting ideas and presenting oral and written reportsAbility to communicate technical concepts to technical and non- technical audiencesAnalytical and problem solving skillsDemonstrated aptitude for learning new technologies and keeping current with industry best practicesHighly skilled in data processing systems, concepts and methodologies.Ability to assess customer goals, needs and interests with respect to theimplementation/appropriateness of information technology solutions.Ability to multi-task and maintain organization in a fast-paced environment.Ability to create and maintain highest levels of confidentiality when dealing with proprietary or private information.Ability to exercise sound judgment and make decisions in a manner consistent with the essential job function.Ability to work as a team and independently.QualificationsBachelors degree or equivalent work experience required2 + years of relevant industry experienceMust be located in the state of LA (or surrounding states)Working ConditionsOffice SettingThe above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.This position is remote with travel/onsite requirements. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the companys success. To be successful in a remote work role at PCG, you must:be available during your set working hourshave a safe, private, and distraction-free environment in which to complete your work, andbe able to give your full attention to the completion of your PCG job dutiesSome travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled.As required by applicable law, PCG provides the following reasonable range of compensation for this role: $65,000-$90,000#LI-AH1#LI-remoteCompensation:Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leaveEEO Statement:Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com . The Technical Business Analyst will support the EDPlan Innovations Team. This position will focus on gathering and writing business requirements and specifications for development, configuration of EDPlan Innovation modules, supporting defect/support tickets, performing user acceptance testing (UAT) and scheduled regression testing, along with other technical requests. This position works alongside other EDPlan Innovation positions including Product Leads, Client Success Partners, and Operations Specialists. Responsibilities: The Technical Business Analyst can expect to play an active role in a wide range of work assignments around the successful completion of Technology tasks from start to finish including, but not limited to: Creates requirements-gathering documents to identify business and user needs. Creates functional specifications (as well as any other documentation needed) to clearly denote scope and requirements to development and QA teams. Creates wireframes or prototypes using Axure RP, or related tools. Gathers and adapts business requirement feedback from key stakeholders for new development (ex. Project teams, other EDPlan Innovations) Coordinates with developers, QA teams, and users to plan and execute test processes and ensure functionality and user acceptance. Performs deployment verification on Production site(s). Performs regression testing for each release (Pre and Post release). Assists with internal trainings for new features Train the Trainer. Participates in and/or provides training to new and existing users for EDPlan Innovations. Assists with writing user stories for new features. Assists product development and R&D with client focus groups on features/topics, if needed. Assists with product troubleshooting and triage, when required and appropriate. Prepares and posts defects/support requests. Manages through to completion and release. Supports other teams with new state implementations, new feature configurations and new project rollouts, if appropriate. Assists teams with technical assistance and clarifying functionality for SOP (standard operating procedure) documentation. The successful candidate will demonstrate the following skills: Ability to work collaboratively within a team and independently (with peers, staff, clients, and leadership). Ability to work efficiently and accurately so that tasks and projects are completed on time and accurately. Proven ability to take initiative and seek solutions. Ability to develop competencies across all EDPlan Innovations Products. Strong analytical skills, including the ability to analyze, organize, and present data. Strong attention to detail. Organization, planning, and time management skills. Effective communication skills (presentation, facilitation, and written). Curious to learn multiple states, product, and program functions. Ability to build and maintain business relationships. Ability to use sound judgment in completing tasks and when to seek guidance from Product/ Technology Leads when needed. Preferred Experience: 3 year of business analysis and/or product design experience. Knowledge or experience using EDPlan preferred. Proven record of excellence in documenting, designing, and delivering technical solutions. Experience with wireframing/prototyping tools such as Axure RP or ability to quickly learn. Knowledge of Asana, JIRA, Zendesk, MS Project, and other project tracking tools preferred. Proficiency in MS Office products, including PowerPoint, Excel, and Word. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $74,200 -$94,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com . Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base. Services: Strategy, Architecture, Planning, and Procurement Business Enablement Business Solutions Project Assurance Duties and Responsibilities Provides analytical services and supports the development of project work products. Analyzes client requests for proposals and providing development support of proposal responses Ensures quality work products are delivered to clients Exercises discretion and independent judgment Manages and builds upon client relationships Adheres to and supports project management approach and other PMO principles and practices Ensures project quality and compliance with all related regulations Ensures communication among all key stakeholders Provides IT job duties which include Business and Technical Leadership, System Analysis, Code Experience within health, human services, or child support Required Skills Ability to exercise discretion and independent judgment Skilled in presenting ideas and presenting oral and written reports Ability to communicate technical concepts to technical and non- technical audiences Analytical and problem solving skills Demonstrated aptitude for learning new technologies and keeping current with industry best practices Highly skilled in data processing systems, concepts and methodologies. Ability to assess customer goals, needs and interests with respect to the implementation/appropriateness of information technology solutions. Ability to multi-task and maintain organization in a fast-paced environment. Ability to create and maintain highest levels of confidentiality when dealing with proprietary or private information. Ability to exercise sound judgment and make decisions in a manner consistent with the essential job function. Ability to work as a team and independently. Qualifications Bachelors degree or equivalent work experience required 2 years of relevant industry experience Must be located in the state of LA (or surrounding states) Working Conditions Office Setting The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. This position is remote with travel/onsite requirements. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the companys success. To be successful in a remote work role at PCG, you must: be available during your set working hours have a safe, private, and distraction-free environment in which to complete your work, and be able to give your full attention to the completion of your PCG job duties Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $65,000-$90,000 LI-AH1 LI-remote Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com .

The Technical Business Analyst will support the EDPlan Innovations Team. This position will focus on gathering and writing business requirements and specifications for development, configuration of EDPlan Innovation modules, supporting defect/support tickets, performing user acceptance testing (UAT) and scheduled regression testing, along with other technical requests. This position works alongside other EDPlan Innovation positions including Product Leads, Client Success Partners, and Operations Specialists.

Responsibilities:

The Technical Business Analyst can expect to play an active role in a wide range of work assignments around the successful completion of Technology tasks from start to finish including, but not limited to:

Creates requirements-gathering documents to identify business and user needs.

Creates functional specifications (as well as any other documentation needed) to clearly denote scope and requirements to development and QA teams.

Creates wireframes or prototypes using Axure RP, or related tools.

Gathers and adapts business requirement feedback from key stakeholders for new development (ex. Project teams, other EDPlan Innovations)

Coordinates with developers, QA teams, and users to plan and execute test processes and ensure functionality and user acceptance.

Performs deployment verification on Production site(s).

Performs regression testing for each release (Pre and Post release).

Assists with internal trainings for new features – ‘Train the Trainer’.

Participates in and/or provides training to new and existing users for EDPlan Innovations.

Assists with writing user stories for new features.

Assists product development and R&D with client focus groups on features/topics, if needed.

Assists with product troubleshooting and triage, when required and appropriate.

Prepares and posts defects/support requests. Manages through to completion and release.

Supports other teams with new state implementations, new feature configurations and new project rollouts, if appropriate.

Assists teams with technical assistance and clarifying functionality for SOP (standard operating procedure) documentation.

The successful candidate will demonstrate the following skills:

Ability to work collaboratively within a team and independently (with peers, staff, clients, and leadership).

Ability to work efficiently and accurately so that tasks and projects are completed on time and accurately.

Proven ability to take initiative and seek solutions.

Ability to develop competencies across all EDPlan Innovations Products.

Strong analytical skills, including the ability to analyze, organize, and present data.

Strong attention to detail.

Organization, planning, and time management skills.

Effective communication skills (presentation, facilitation, and written).

Curious to learn multiple states, product, and program functions.

Ability to build and maintain business relationships.

Ability to use sound judgment in completing tasks and when to seek guidance from Product/ Technology Leads when needed.

Preferred Experience:

3+ year of business analysis and/or product design experience.

Knowledge or experience using EDPlan preferred.

Proven record of excellence in documenting, designing, and delivering technical solutions.

Experience with wireframing/prototyping tools such as Axure RP or ability to quickly learn.

Knowledge of Asana, JIRA, Zendesk, MS Project, and other project tracking tools preferred.

Proficiency in MS Office products, including PowerPoint, Excel, and Word.

As required by applicable law, PCG provides the following reasonable range of compensation for this role: $74,200 -$94,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

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