STATE OF CONNECTICUT Department of Children and Families Statement of Work For CCWIS Program Senior Training Specialist (X) New Task () Renewal ( ) Fixed Price (X) On Site Support (X ) Remote Support 1. REQUIRED AGENCY : Department of Children and Families Bureau of Strategic Planning CT-KIND Project 505 Hudson Street Hartford, CT 06106 2. PROJECT/SYSTEM/PROGRAM OVERVIEW The Department of Children and Families (DCF) is in the process of replacing their current system, LINK, in order to comply with the federal rules for a Comprehensive Child Welfare Information System (CCWIS) herein referred to as CT-KIND (Kid's Information Network Database), to receive federal reimbursement, and to update the technology used by agency staff to promote efficiency and improve family outcomes. The CT-KIND Project Team is a collaboration of Business, technical and vendor staff who are in the process of system planning, design, development, testing, conversion, implementation, and initial maintenance related to the replacement of LINK with CT-KIND. This work will allow Connecticut to continue work associated with the state's expansion of the human services modernization effort of leveraging technical infrastructure and existing enterprise service infrastructure for integration with CT-KIND, and the sun-setting of LINK. The agency is currently committed to developing the next generation CCWIS and has invested significant resources to ensure that Connecticut has efficient, economic and effective tools to aid our Child Welfare Staff, Providers and the children and families of Connecticut. The agency exited a federal consent decree in 2022 and there are currently a number of initiatives that will help support sustaining the progress and achievements made by DCF. DCF is shifting to a prevention framework under the Family First Prevention Services Act (FFPSA) and has also developed a CT Child Safety Practice Model. The project is using a hybrid version of the Scaled Agile Framework for enterprises (SAFe) agile methodology for development efforts and is working with a vendor to implement a child welfare solution. DCF works in collaboration with the Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS) who provide technical expertise and services as well as an information systems infrastructure to the agency and its roughly 3,000 employees. BITS strives to improve continually improving technology services that are cost-effective and of the highest effectiveness and quality. 3. SCOPE OF WORK The candidate will serve in the capacity of a Senior Training Specialist collaborating with the technical and business staff on the CT-KIND Project in support of business processes for CT-KIND. This will require the candidate to analyze and complete documentation and training materials for CT-KIND in the area of child welfare, which includes: working collaboratively with the technical and vendor staff, regional and central office staff, DCF's Academy for Workforce Development (AWD) and community partners; participating and/or facilitating LEAN events or Business Process Mappings to map out business processes to streamline and reduce inefficiencies; assessing business readiness and participating in organizational change management activities; coordinating with social work staff for system development and design; coordinating closely with internal and external users; and, participating in communication and business readiness activities. The candidate may also be required to analyze and document policy, legislative and/or practice changes (as they pertain to training needs) and work with the policy, legal and/or change management divisions at DCF. Specifically, the candidate will be responsible for working with the project team, DCF staff, the AWD, community partners and interested parties to ensure training materials align with the new system and the content is relevant to the users and meets the business needs and criteria necessary for Child Welfare staff including but not limited to: 1. The analysis of business processes, change management and business organizational readiness initiatives to support the development of training materials for CT-KIND. 2. Works with the project sprint teams to fully engage the business partners to ensure a proper business functionality in the new system is documented and conveyed clearly to the users through different training methods. 3. Facilitation of focus groups, meetings, presentations/mapping events and/or design sessions. 4. Outreach to community partners/providers, including data exchanges/interfaces, for internal and external training needs. 4. QUALIFICATIONS Specific Services Required : In the role of the Senior Training Specialist, the following services are minimally required. Proven ability to provide training materials/plans, guidance and expertise for IT/other projects in a fast-paced, agile environment. Experience with piloting and testing Instructor Lead Training and self-paced course work. Demonstrated ability to work collaboratively to present/train on business and technical value, including collaboration with community partners/agencies. Must have very strong abstract thinking and problem-solving skills. Must be able to assess learning styles, training methods and needs of the users. Designs and develops work products such as instructor-led and web-based training curriculum, job aids, presentations, videos and announcements/newsletters. Identifies business trends and needs utilizing real data and staff feedback for training purposes. Communicates key insights and findings to team members. Deliver training in person, remotely and/or in collaboration with project and AWD staff for small (5-10 participants) and large groups (25 participants). Assist with needs analysis, design, and development of training courses for agency staff, including instructor-led training, web-based training, job aids, and user guides. Evaluate effectiveness of training material and content delivery methods; identify and implement improvements as needed. Coordinates session logistics in collaboration with the CT-KIND Training Team and AWD. Ability to analyze training needs for CT-KIND Implementation and Post-Implementation requirements. Assist with the overall development of the training strategy and plan for the Project. Track and manage all training related risks and issues. Work closely with the Organizational Change Management (OCM) team to ensure all OCM analysis is utilized to support the best possible training approach, and participate in Business Organizational Readiness (BOR) activities. Assist with overseeing the vendor training deliverables. Excellent communication, presentation, collaboration, writing and interpersonal skills. Must be very organized, proactive, self-motivated and self-directed, and able to perform with minimal supervision. REQUIRED SKILLS AND EXPERIENCE For this position, the candidate shares experience and intelligence in the field of child welfare/human services with the team to plan and accomplish goals, elicit customer/business feedback, as well as a provide training expertise and materials for internal and external parties. In addition, the agency requires an experienced professional demonstrating the following knowledge and skills: Bachelor's degree in human resource management, education, communication, social work or related field. Experience with Connecticut's child welfare policies and practices, including federal CCWIS regulations and compliance, preferred. Five (5) years or more experience designing, developing, implementing, and evaluating corporate learning materials and programs. Previous experience with government programs and agile development is a plus. Experience with e-learning software (such as Articulate) and learning management systems (Saba) preferred. Excellent understanding of adult learning and instructional design principles, best practices, and learning sciences particularly in the areas of training and facilitation methods. Ability to clearly convey concepts and strategies in verbal/written communications; able to simplify complexity and develop valuable and focused trainings. Must have proficiency in Microsoft Word, PowerPoint, Microsoft Excel, SharePoint and Outlook. Must possess excellent communication, organizational, and facilitation skills, and attention to detail. 5. ADMINISTRATIVE CONSIDERATIONS APPLICATION REQUIREMENTS : An instructional design portfolio and/or equivalent collection of work samples (Articulate Storyline, PowerPoint, Storyboards, Training Materials, etc.) Work Schedule : 30-40 hours per week - Monday - Friday, 8 AM - 5 PM. Hybrid-remote schedule. 20% on site is required. State Resources and Oversight: This position is specific to the CT-KIND Project which is a division under the DCF Bureau of Strategic Planning. The selected candidate will report directly to the CT-KIND Training Lead, Elizabeth Stokes, DCF Program Supervisor. Security/Privacy Considerations: Comply with Vendor Qualification, DCF Child Protection Background Check, FBI Fingerprint Background Check and DCF Non-Disclosure/Confidentiality Agreement General/Miscellaneous: N/A Point of Contact: Julie Flemmig, MSW State of Connecticut DCF Program Director CT-KIND Project 505 Hudson Street Hartford, CT 06106 Work - 860-500-2503 Email - Location Requirements Candidate must be local or willing to commute or relocate. Candidate must be within 100 miles Additional Location Details (City, State) : Candidate must be a US Citizen or Permanent US Resident. This is a hybrid schedule and there is a 20% on site requirement (e.g., in the office once a week or twice every other week, etc.). Please read the SOW posted in the Description section above thoroughly. Background Verification Minimum Verification Requirements Please order the CT Dept. of Children and Families package through InfoCubic. Additionally please upload the appropriate documents upon candidate's selection. All scans must be clear and easily readable and additional verifications may be identified by the agency: I-9, or E-Verify Scanned copy of DL, or Passport Signed Technology Policy CT Dept. of Children and Families package through InfoCubic includes: Criminal Background Searches: County Criminal Records Statewide Criminal Records US Criminal Record Locator (USCRL) Global Monitor Check (GMC) National Registered Sex Offenders (NSOR) Federal Criminal Records Verification Checks: Employment Verification Education Verification Professional License Verification Professional/Personal Reference Check Miscellaneous Checks: Consent-Based Social Security Verification (CBSV) County Upper Civil Court Search Motor Vehicle Records (MVR) 10 panel urine screening: As described here. This can be performed at either Quest Diagnostics or Concentra. Upload results to a proposal comment. Professional License: Does this position require a professional license validation? No (Suppliers Only) To order, click on the link to the right: Order Standard Background Verification Type Category Qualification Description Competency Required

This is Us The State of Connecticut is embarking upon a digital transformation to uplift the lives and well-being of our residents, businesses, and employees. Our goal is to improve access to our programs and services, making interaction with government easier. When you join the Connecticut Digital Service (CTDS), you'll be part of a team creating simple experiences personalized for everyone. If you enjoy solving complex problems with a curious, supportive, high-performing team, then the State of Connecticut is the place for you. Is This You? Analytic. You naturally think logically and can explain difficult concepts to non-technical users. Embrace Change. You think outside of the box, want to understand the perspectives of others, and will interpret and validate with data. Curiosity. You want to know the user's needs, understand a project's 'why' as well as the 'what', and look forward to getting to the bottom of a mystery. About the Role The Business Analyst will support a cross-functional project teams focused on driving the end-to-end digital product lifecycle for features and products to improve the overall online experience of residents and businesses in the State of Connecticut. The Business Analyst will support one or more teams by performing detailed requirements analysis, create and maintain relevant product/project documentation, and perform solution testing consistent with the goals and objectives of the Connecticut Digital Service. Experiences Required for This Role Grant Administration - Domain expertise in the following required: Understanding of the entire grant administration process, from discovery and initial proposal submission to award management and compliance reporting Familiarity with the various stages of grant evaluation, budgeting, and fund allocation Knowledge of regulatory requirements, documentation, and reporting obligations associated with grants administration Ability to collaborate with various stakeholders, including government agencies, program managers, and grant applicants, to ensure seamless adoption and effective utilization of digital grants platform Requirements Analysis - At least 5 years of experience and use cases with the following: Evaluating business processes and user needs Anticipating requirements, uncovering areas for improvement, and developing and implementing solutions Effectively communicating your insights and plans to technical and non-technical audiences, including cross-functional team members, stakeholders, and management Prioritizing requirements based on product roadmap, business needs, and technical feasibility Navigating complex stakeholder relationships, competing resources, and priorities Requirements Documentation - At least 3 years of experience and use cases with the following: Conducting meetings and presentations to share ideas and findings Documenting results of your requirements analysis in the format of user flows, system flows, system requirements, user stories, and user acceptance criteria Solution Testing - At least 2 years of experience and use cases with the following: Ensuring solutions meet business needs and requirements Performing user acceptance testing Classifying and documenting defects Digital Platforms, Tools and Discipline - At least 2 years of experience and use cases with the following: Working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity and data integration Establishing continuous improvement/delivery pipeline to continually improve products post-launch based on customer research and feedback Using of productivity, communication and analysis tools to manage iterative delivery, such as JIRA/Confluence, Google Analytics, Git Repository, Microsoft Teams, Microsoft Office (Word, PowerPoint, Excel) Staying up to date on the latest process and IT advancements to automate and modernize systems Knowledge, Skills, and Ability Business Analysis Exceptional analytical and conceptual thinking skills The ability to influence and determine acceptable solutions with stakeholders Advanced technical and documentation skills Fundamental analytical and conceptual thinking skills Reporting and presenting A track record of following through on commitments Excellent planning, organizational, and time management skills A history of leading and supporting successful projects Performance in Complex Situations Communication and collaboration with state-wide partners Clearing challenges for team members Comfort in blazing a path through an ambiguous work environment Judgement fitting to the ever-changing environment Ability to juggle multiple project workstreams Team Building Supporting teammates' skills and behaviors development and delivery A balance between strong domain expertise and flexibility Prioritization, organization, and triage in an independent environment Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment Ability to maintain strict confidentiality Judgement in dealing effectively and diplomatically with all levels of government staff Preferred Skills & Qualifications Other Desirable Skills A bachelor's or master's degree in business or related field 5 years of business analysis or a related field. 2 years of user-centered design 2 years of user research and analytics 1 year of customer relationship management platforms such as Salesforce1 year of web content management platforms such as Sitecore 1 year of cloud-based services and solutions such as Azure Administrative Considerations The Business Analyst will work as part of an iterative team using agile sprints. Work will be assigned based on items in the product backlog associated with Website Improvements. These tasks may be adjusted, reduced, or expanded as the project progresses through various phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement. The engagement will be for a term of up to 12 months. All work will be performed in eight (8) hour shifts, Monday to Friday, excluding State holidays. If workflow dictates an on-site presence is not needed, consultant may work remotely. All extended remote work will need approval by Chief Digital Officer or the designated manager. Payment will be on a time and material basis and paid only for hours worked. Travel to various state offices maybe required. State Agencies are located in downtown Hartford and the Greater Hartford area. Local Travel Reimbursement is not provided. Use of State Resources: The contractor will share a dedicated office space and will be provided with all computer hardware and software needed to execute and perform the duties for this program. Security/Privacy Considerations: Information accessible by the contractor may be sensitive, confidential or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. Signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required. Contact: Max Gigle, Program Manager Department of Administrative Services Office of Digital Services 450 Columbus Boulevard Hartford, CT 06103 Location Requirements Candidate must be local or willing to commute or relocate. No preference Additional Location Details (City, State) : Background Verification Minimum Verification Requirements Please complete the following verifications with Infocubic upon candidate's selection. Additional verifications may be identified by the agency. Global Monitor Check Social Security Address Search Federal Criminal History State Criminal History County Criminal History Civil Upper Court History Employment Verification (7 years include current employer) Education Verification (highest degree completed) National Sex Offender Registry Professional License: Does this position require a professional license validation? No (Suppliers Only) To order, click on the link to the right: Order Standard Background Verification Type Category Qualification Description Competency Required Skills Architecture AGILE - Agile Development Methodology Novice (1-3 Years) No Skills Others Project management Novice (1-3 Years) No

STATE OF CONNECTICUT Department of Children and Families Statement of Work For SACWIS/CCWIS Program Business Analyst/Child Welfare Expert (Product Owner/Product Manager) (X) New Task () Renewal ( ) Fixed Price (X) On Site Support ( X) Remote Support 1. REQUIRED AGENCY : Department of Children and Families Bureau of Strategic Planning CT-KIND Project 505 Hudson Street Hartford, CT 06106 2. PROJECT/SYSTEM/PROGRAM OVERVIEW The Department of Children and Families is in the process of replacing their current system, LINK, in order to comply with the federal rules for a Comprehensive Child Welfare Information System (CCWIS) herein referred to as CT-KIND (Kid's Information Network Database), federal reimbursement, and to update the technology used by agency staff to promote efficiency and improve family outcomes. The CT-KIND Project Team is a collaboration of Business, technical and vendor staff who are in the process of system planning, design, development, testing, conversion, implementation, and initial maintenance related to the replacement of LINK with CT-KIND. This work will allow Connecticut to continue work associated with the state's expansion of the human services modernization effort of leveraging technical infrastructure and existing enterprise service infrastructure for integration with CT-KIND, and the sun-setting of LINK. The agency is currently committed to developing the next generation CCWIS and has invested significant resources to ensure that Connecticut has efficient, economic and effective tools to aid our Child Welfare Staff, Providers and the children and families of CT. The agency exited a federal consent decree in 2022 and there are currently a number of initiatives that will help support sustaining the progress and achievements made by DCF. DCF is shifting to a prevention framework under the Family First Prevention Services Act (FFPSA) and has also developed a CT Child Safety Practice Model. The project is using a hybrid version of the Scaled Agile Framework for enterprises (SAFe) agile methodology for development efforts. DCF works in collaboration with the Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS) who provide technical expertise and services as well as an information systems infrastructure to the agency and its roughly 3,000 employees. DCF IS strives to improve continually improving technology services that are cost-effective and of the highest effectiveness and quality. 3. SCOPE OF WORK The candidate will serve in the capacity of a Business Analyst/Child Welfare Expert, collaborating with the technical and business staff on the CT-KIND Project in support of business processes for CT-KIND. This will require the candidate to analyze and complete documentation for CT-KIND in the area of child welfare; work collaboratively with the technical staff, regional and central office staff, and community partners, including the Judicial System; participate in LEAN events to map out business processes to streamline and reduce inefficiencies; assess business readiness and participate in organizational change management activities; coordinate with social work staff for system development and design; assistance with training plans for new development; coordinate closely with internal and external users; and, may assist in testing, training plans, communications and business readiness plans. The candidate may also be required to analyze and document policy/practice changes and work with the policy and/or change management division at DCF; participate in time studies in preparation for caseload weighting changes in the new system; and, assist in documentation for vendor procurement and federal compliance/reimbursement. Specifically, the candidate will be responsible for working with the team to ensure any new development meets the business needs and criteria necessary for Child Welfare staff including but not limited to: 1. The analysis of business processes and change management and business organizational readiness initiatives to support the development and design of CT-KIND. 2. Working with the project team and sprint teams to fully engage the business partners to ensure a proper business functionality in the new system as a Product Owner/Product Manager. 3. Facilitation of meetings, presentations and/or design sessions. 4. Outreach to community partners/providers including data exchanges/interfaces. Specific Services Required : In the role of the Child Welfare Expert, the following services are required: Assistance in the preparation and facilitation of LEAN Events, business process mapping and requirements gathering. Assistance in developing project documents. Excellent communication, presentation, collaboration, writing and interpersonal skills. Demonstrated ability to work collaboratively to deliver business and technical value, including collaboration with community partners/agencies. Must be very organized, pro-active and self-directed. Must be able to perform with minimal supervision. Must have very strong abstract thinking and problem-solving skills. Provide guidance and training to agency staff as needed. Coordinates with the other project team members on issues dealing with matters that cross domains and have dependencies, and helps define, document and communicate with the entire team. Interface with the user(s) and sponsor(s) and other stakeholders in order to determine their (evolving) needs. Reviews documentation and collaborates with development group, Product Owners, System Teams, and stakeholders to ensure best overall documentation is always available. Generates products such as business cases, feature/requirement documents, user stories, acceptance criteria, lean notes, meeting notes, decisions, action items, risks, presentations, and training materials. Identifies business trends and needs utilizing real data and staff feedback. Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer. Communicates key insights and findings to team members. REQUIRED SKILLS AND EXPERIENCE For this position, the candidate shares experience and intelligence in the field of child welfare/human services with the team to plan and accomplish goals, elicit customer/business feedback, as well as a participation in trainings. In addition, the agency requires an experienced professional demonstrating the following knowledge and skills: 5 Years' Experience in Child Welfare or related field Product Owner and/or Product Manager certification a plus Knowledge of DCF's mission, policy, practice, state agencies and community partners/service providers Knowledge of agile development methodologies, including developing acceptance criteria Knowledge of case management systems and modern web-based capabilities/applications Knowledge of Business Process Mapping, requirements gathering and documentation processes Experience in facilitating large groups for presentations, LEAN Events and trainings a plus Experience in analyzing data to draw business-relevant conclusions 4. ADMINISTRATIVE CONSIDERATIONS Work Schedule : 30-40 hours per week - Monday - Friday, 8 AM - 5 PM. Hybrid-remote schedule. Selected candidates will be required to work on-site 20% of the time. State Resources and Oversight: This position is specific to the CT-KIND Project which is a division under the DCF Bureau of Strategic Planning. The selected candidate will report directly to the DCF Program Director. Security/Privacy Considerations: Comply with Vendor Qualification, DCF Child Protection Background Check, FBI Fingerprint Background Check and DCF Non-Disclosure/Confidentiality Agreement General/Miscellaneous: N/A Point of Contact: Julie Flemmig, LMSW State of Connecticut DCF Program Director CT-KIND Project 505 Hudson Street Hartford, CT 06106 Work - 860-500-2503 Email - Location Requirements Candidate must be local or willing to commute or relocate. No preference Additional Location Details (City, State) : Selected candidates will be required to work on-site 20% of the time. Please review SOW thoroughly as this is for Child Welfare Experts to work in the capacity of Product Owners and/or Product Managers in a hybrid-agile environment. Background Verification Minimum Verification Requirements Please order the CT Dept. of Children and Families package through InfoCubic. Additionally please upload the appropriate documents upon candidate's selection. All scans must be clear and easily readable and additional verifications may be identified by the agency: I-9, or E-Verify Scanned copy of DL, or Passport Signed Confidentiality Agreement CT Dept. of Children and Families package through InfoCubic includes: Criminal Background Searches: County Criminal Records Statewide Criminal Records US Criminal Record Locator (USCRL) Global Monitor Check (GMC) National Registered Sex Offenders (NSOR) Federal Criminal Records Verification Checks: Employment Verification Education Verification Professional License Verification Professional/Personal Reference Check Miscellaneous Checks: Consent-Based Social Security Verification (CBSV) County Upper Civil Court Search Motor Vehicle Records (MVR) 10 panel urine screening: As described here. This can be performed at either Quest Diagnostics or Concentra. Upload results to a proposal comment. Professional License: Does this position require a professional license validation? No (Suppliers Only) To order, click on the link to the right: Order Standard Background Verification Type Category Qualification Description Competency Required Skills Others Problem Solving Skills Proficient (4-6 Years) No Skills Others Communication skills both verbal and written Proficient (4-6 Years) No Skills Tools MicrosoftOffice Proficient (4-6 Years) No

The global data privacy software market is projected to grow from $2.36 billion in 2022 to $25.85 billion by 2029. So, if you are searching for an innovative career, then the cybersecurity industry might just be the one for you. Protegrity, an international provider of data protection solutions, is looking for new team members who want to make an impact in a company that prioritizes something we all care about: our privacy. We need people who recognize the opportunity, can plan effectively, take action and execute in the enterprise marketplace with our intuitive, diverse, and future-forward global teams. So, are you up for collaborating with the best in data security? Join us on this journey and make an impact with one of the top 25 global software providers. We look forward to making our world become a better place with you on our team. Apply and discover what's next today As a Business Analyst, you will be responsible for strengthening Protegrity's enterprise-wide processes through understanding and documenting end-to-end processes, identifying opportunities for improvements, and working closely with department leads to implement positive change. This position will work closely with the CFO and the overall business to drive continued enhancements to business processes, data flows, and change management. The individual will solve complex problems with a focus on timely delivery and ownership of results. The role will require strong skills in the analytics ecosystem and creative problem-solving. This individual contributor should also possess enthusiasm and entrepreneurial skills to be successful in a remote work environment. Responsibilities: Evaluate, document, and test current processes across the business, identifying areas for improvement. Collaborate with department leaders to understand and document standard operating procedures. Work closely with individual departments to recommend and implement changes, using best practices for change management. Provide consultation to users and lead cross-functional teams to address business issues. Guide individual teams through process improvement strategies, change management, and using metrics to drive performance. Document clear business requirements for process and technology changes. Perform process and data discovery to support business initiatives. Clearly document and communicate the outcomes of initiatives and make sure that the results can be clearly understood by business stakeholders. Support work planning in various departments as needed. Create specifications for reports and analysis based on business needs and required or available data elements. Produce datasets and reports for analysis using system reporting tools. Other duties as assigned. Qualifications: 5 - 7 years of hands-on experience in an enterprise business analyst role. Ability to collaborate across multiple departments and levels within the company. Strategic and operational mindset, using hypothesis driven analysis. Strong attention to detail that translates to clear and concise documentation. Focus on driving business value to support long-term relationships. Knowledge of Data Protection, Privacy and Security preferred BS in a relevant filed such as Business Analytics, Business Management, or Information Technology preferred Why Choose Protegrity: We offer a highly competitive compensation and benefits package as well as the excitement, challenges, and rewards of a fast-growing, entrepreneurial company. Become a member of a leading Data Protection, Privacy and Security company during one of the best market opportunities to come along in a generation. Competitive Compensation/Total Reward Packages that include: Health Benefits (Health/Dental/Vision) Paid Time Off (PTO) 401K Short- and Long-Term Disability Work on global projects with diverse, energetic, team members who respect each other and celebrate differences. Remote workforce Working Model: This role is available as fully home-based and generally would require you to attend on-site meetings only occasionally based on business needs. In certain circumstances the work model may change to accommodate business needs. $115,000 - $125,000 a year We offer a competitive salary and comprehensive benefits with generous vacation and holiday time off. All employees are also provided access to ongoing learning & development. Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All qualified applicants and current employees will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status. Please reference Section 12: Supplemental Notice for Job Applicants in our Privacy Policy to inform you of the categories of personal information that we collect from individuals who inquire about and/or apply to work for Protegrity USA, Inc., or its parent company, subsidiaries or affiliates, and the purposes for which we use such personal information.

CTDS Grants Business Analyst Requisition Name - Business Analyst - Level 3 Quantity Requested 2 Submission Deadline 09/11/2023 Location Remote Minimum 10 Years' experience 1 Professional Reference must be on your W2 Description This is Us The State of Connecticut is embarking upon a digital transformation to uplift the lives and well-being of our residents, businesses, and employees. Our goal is to improve access to our programs and services, making interaction with government easier. When you join the Connecticut Digital Service (CTDS), you'll be part of a team creating simple experiences personalized for everyone. If you enjoy solving complex problems with a curious, supportive, high-performing team, then the State of Connecticut is the place for you. Is This You? nalytic . You naturally think logically and can explain difficult concepts to non-technical users. Embrace Change . You think outside of the box, want to understand the perspectives of others, and will interpret and validate with data. Curiosity . You want to know the user's needs, understand a project's 'why' as well as the 'what', and look forward to getting to the bottom of a mystery. About the Role The Business Analyst will support a cross-functional project teams focused on driving the end-to-end digital product lifecycle for features and products to improve the overall online experience of residents and businesses in the State of Connecticut. The Business Analyst will support one or more teams by performing detailed requirements analysis, create and maintain relevant product/project documentation, and perform solution testing consistent with the goals and objectives of the Connecticut Digital Service. Experiences Required for This Role Grant Administration Domain expertise in the following required: Understanding of the entire grant administration process, from discovery and initial proposal submission to award management and compliance reporting Familiarity with the various stages of grant evaluation, budgeting, and fund allocation Knowledge of regulatory requirements, documentation, and reporting obligations associated with grants administration bility to collaborate with various stakeholders, including government agencies, program managers, and grant applicants, to ensure seamless adoption and effective utilization of digital grants platform Requirements Analysis At least 5 years of experience and use cases with the following: Evaluating business processes and user needs nticipating requirements, uncovering areas for improvement, and developing and implementing solutions Effectively communicating your insights and plans to technical and non-technical audiences, including cross-functional team members, stakeholders, and management Prioritizing requirements based on product roadmap, business needs, and technical feasibility Navigating complex stakeholder relationships, competing resources, and priorities Requirements Documentation At least 3 years of experience and use cases with the following: Conducting meetings and presentations to share ideas and findings Documenting results of your requirements analysis in the format of user flows, system flows, system requirements, user stories, and user acceptance criteria Solution Testing At least 2 years of experience and use cases with the following: Ensuring solutions meet business needs and requirements Performing user acceptance testing Classifying and documenting defects Digital Platforms, Tools and Discipline At least 2 years of experience and use cases with the following: Working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity and data integration Establishing continuous improvement/delivery pipeline to continually improve products post-launch based on customer research and feedback Using of productivity, communication and analysis tools to manage iterative delivery, such as JIRA/Confluence, Google Analytics, Git Repository, Microsoft Teams, Microsoft Office (Word, PowerPoint, Excel) Staying up to date on the latest process and IT advancements to automate and modernize systems Knowledge, Skills, and Ability Business Analysis Exceptional analytical and conceptual thinking skills The ability to influence and determine acceptable solutions with stakeholders dvanced technical and documentation skills Fundamental analytical and conceptual thinking skills Reporting and presenting track record of following through on commitments Excellent planning, organizational, and time management skills history of leading and supporting successful projects Performance in Complex Situations Communication and collaboration with state-wide partners Clearing challenges for team members Comfort in blazing a path through an ambiguous work environment Judgement fitting to the ever-changing environment bility to juggle multiple project workstreams Team Building Supporting teammates' skills and behaviors development and delivery balance between strong domain expertise and flexibility Prioritization, organization, and triage in an independent environment Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment bility to maintain strict confidentiality Judgement in dealing effectively and diplomatically with all levels of government staff Preferred Skills & Qualifications Other Desirable Skills bachelor's or master's degree in business or related field 5 years of business analysis or a related field. 2 years of user-centered design 2 years of user research and analytics 1 year of customer relationship management platforms such as Salesforce1 year of web content management platforms such as Sitecore 1 year of cloud-based services and solutions such as Azure

Business Analyst Jobs in New London, CT

Senior Business Analyst Banking
November 19, 2024

Business Analyst
November 4, 2024

Business Analyst Level 3
November 4, 2024

Business Analyst
November 3, 2024

Business Analyst 627
November 2, 2024

Business Analyst Sr
November 1, 2024

Business Analyst 627
November 1, 2024

Business Analyst
November 1, 2024

Business Analyst Level 3
October 31, 2024

Business Analyst 627
October 28, 2024

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Business Analyst Jobs in New London, CT

Senior Business Analyst BankingNovember 19, 2024

Business AnalystNovember 4, 2024

Business Analyst Level 3November 4, 2024

Business AnalystNovember 3, 2024

Business Analyst 627November 2, 2024

Business Analyst SrNovember 1, 2024

Business Analyst 627November 1, 2024

Business AnalystNovember 1, 2024

Business Analyst Level 3October 31, 2024

Business Analyst 627October 28, 2024