Senior Business Analyst Company Summary Come join one of America's fastest growing insurance companies with a stable history of 175 years. At National Life Group ("NLG"), we offer a flexible work environment with opportunity for growth. As a mission-driven business, our promises are as important as the products we sell. We encourage our associates to live our values: Do Good. Be Good. Make Good. Our mission extends beyond the insurance and annuities policies that we sell. Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard. We invite you to explore what we have to offer and to join our cause. Role Summary As a Senior Business Analyst with NLG, you will be a leader within the business analyst community and be a go-to contact for business partners.You will rely on your experience and ability to breakdown complexity to clearly articulate business needs and translate those needs into business value. You will serve as the functional lead for project efforts and drive cross-team collaboration to execute some of the most complex initiatives within NLG.You will partner with NLG's internal and external IT teams and business partners, along with project management, to identify and solve business needs to deliver improved business outcomes. You will support all aspects of business analysis and communicate your findings effectively to both technical and non-technical team members. In this position you will serve as a leader to the BA community by partnering in recruiting efforts and leading professional development and training activities. To thrive in this position, a candidate will possess a deep comprehension of the Life and Annuity industry and be viewed as a thought leader who can drive/lead business process change within the organization. Essential Duties and Responsibilities <ul><li>Lead functional analysis and develop related deliverables for projects broad in scope with moderate to high complexity</li><li>Lead process mapping sessions with key stakeholders by applying knowledge of business process analysis and modeling practices, identifying current state gaps, developing process improvement solutions considering value, risks, costs, and other factors</li><li>Elicit, document, analyze and validate business requirements and user acceptance criteria of current and proposed process solutions to define project scope and offer appropriate business recommendations</li><li>Drive the adoption of business analysis standards and promote maturation and enhancements to PMO processes</li><li>Support user acceptance testing planning through requirements traceability analysis and test-scenario identification; assist business partners in defining and establishing performance frameworks and KPIs</li><li>Establish and build relationships with various stakeholders, acting as the liaison between all areas of the company and NLIT</li><li>Communicate complex concepts and results in a clear and effective manner, including key deliverables such as requirements documentation and functional specifications, and presentations to summarize information for broader or executive audiences</li><li>Support all aspects of business analysis activities as needed (e.g., lean documentation, current state analysis, roadmap development, customer interviews, workshop facilitation, customer journey mapping, etc.)</li><li>Facilitate professional development training and learning opportunities for team members, including new hires; work to improve delivery practices of the organization by introducing and establishing best practices</li><li>Support the recruitment of new talent as needed</li><li>Understand and manage organizational changes, provide leadership to the team of business analysts, and promote company vision</li><li>This position is presently onsite/hybrid with the expectation that you are in the office three days per week with current campus days being Tuesday, Wednesday and Thursday (subject to change with advance notification and manager discretion).</li></ul> Minimum Qualifications <ul><li>8 - 10 years of progressive experience as a Business Analyst, Systems Analyst or other relevant work experience.</li><li>Bachelor's degree in Business Administration, Business Management, Information Systems, or related field.</li><li>Proven understanding of the Life and Annuity insurance industry required.</li><li>The ideal candidate possesses financial accounting project experience, specific to supporting or implementing financial accounting platform changes.</li><li>Strong operations processing background and commissions experience is a plus</li><li>Business Analyst designation (CBAP) is a plus.</li><li>Experience working directly with all stakeholders to understand requirements and translate them into functional and technical specifications or new features.</li><li>Experience or knowledge of eliciting requirements, analyzing and developing solutions that meets the business needs or writing effective user stories (business requirements) with acceptance criteria.</li><li>Exceptional problem solving, critical thinking, and analytical skills needed to define and understand business needs and determine appropriate solutions to support organization-wide change.</li></ul> Preferred Qualifications <ul><li>Proven proficiency in a variety of quantitative analysis, data analysis, and process modeling techniques; experience with Tableau, Alteryx, and similar analysis tools preferred</li><li>Exceptional leadership, facilitation and collaboration skills with a servant leader's mindset within a team environment.</li><li>Ability to influence stakeholders and work closely with them to determine acceptable solutions</li><li>End-to-end experience and knowledge of the delivery lifecycle of various implementation methodologies (such as Agile, Scrum, Waterfall), project management, quality assurance and testing methodologies for both large, complex, and small deliveries.</li><li>Strong written and verbal communication skills; able to convey complex information to business users and communicate findings to business leaders.</li><li>Self-motivated and independent individual with a sense of ownership and accountability for work; proven ability to adapt to shifting priorities and work through ambiguity.</li><li>Ability to function in a fast-paced collaborative environment and work independently.</li><li>Licenses / Certifications: LOMA FLMI Certification, preferred.</li></ul> Benefits <ul><li>Your benefits start day one and are flexible and customizable to your and your family's specific needs. Check out the BENEFITS of a Career at National Life!</li></ul> #LI-CS #LI-Hybrid The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees. Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment. National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT - founded in 1848, Life Insurance Company of the Southwest, Addison, TX - chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group. Fortune 1000 status is based on the consolidated financial results of all National Life Group companies. National Life Group 1 National Life Dr Montpelier, VT 05604 Social Media Policy Site Disclosure and Privacy Policy

Job Description: Contribute to and execute on overall IT strategy to ensure alignment with the organization's goals and objectives. Gather data, create process flow diagrams, capture design interfaces, document process maps, identify root cause to issues, provide solid solutions, analyze inputs and outputs, translate business requirements into technical specifications. Create functional documentation, JAD, screen designs, report layouts, interfaces, features, stories, use cases, data models and mapping, inputs, outputs, and test cases. Process mapping, SOP, FRD, SIT/UAT Scripting Experience on DocuSign Implementation, Salesforce integration and document the process Experience on MuleSoft and Informatica integrations and mapping of fields Facilitate, influence, and lead team-member peers in designing and defining solutions. Partners with the product owner and scrum master to assist with managing the product and sprint backlogs, Sprint Ceremonies. Recommend method and procedural changes. Define and document improvements. Collaborate with business partners and project teams to gather requirements, translate requirements into technical design, and implement solutions in RTB. Work with training team to document system scenarios and identify roles impacted to help develop a change management/training plan. Understand and synthesize business information, requirements, processes, and issues. Elicits information to form customer/business partner software product usage, customer behavior, or other business metrics. Design and develop workflow and functional diagrams to demonstrate proposed solutions to clients and internal teams, including spreadsheets, diagrams, and process maps Education: Bachelors Degree

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