Description & Requirements

*Position is contingent upon contract award*

Are you passionate about modernizing public sector services and making a real impact? We're seeking a Child Support Modernization Senior Analyst to lead and support initiatives aimed at transforming child support systems. In this role, you'll collaborate with project managers, track progress, manage relationships, and ensure seamless implementation of modern technologies like cloud computing and data analytics. If you have 7-10 years of experience in child support modernization, a strong understanding of regulatory frameworks, and expertise in process improvement, we want to hear from you! PMP certification is a plus. Join us in driving efficiency and optimizing service delivery. Apply today!

Essential Duties and Responsibilities:

- Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary.

- Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget.

- Work closely with management and work groups to create and maintain work plan documents.

- Track the status and due dates of projects.

- Manage relationships with project staff responsible for projects.

- Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed.

- Facilitate regular meetings and reviews.

- Adhere to contract requirements and comply with all corporate policies and procedures.

Additional Duties and Responsibilities:

- Manage and contribute to the modernization of legacy child support systems, ensuring integration with new technologies like cloud computing, data analytics, and case management software.

- Analyze current child support processes and recommend strategies to enhance efficiency, improve collections, and optimize service delivery.

- Liaise with federal, state, and local government entities to ensure that modernization efforts align with child support regulations and policies.

- Use data analytics to evaluate the impact of modernization efforts on child support collections, case management, and service outcomes.

- Ensure all modernization projects meet federal and state child support regulations, as well as data privacy and security requirements.

- Implement industry best practices for child support operations, modernizing the system for more efficient, user-friendly services.

- Oversee the adoption of new processes and systems across the child support organization, addressing any challenges and ensuring smooth implementation.

- Provide training and guidance to child support staff on using modernized systems and processes to enhance overall program performance.

Minimum Requirements

- Bachelor's degree in related field.

- 7-10 years of relevant professional experience required.

- Equivalent combination of education and experience considered in lieu of degree.

Additional Minimum Requirements:

- Knowledge of federal and state regulations, processes, and policies governing child support enforcement, collections, case management, and service delivery is critical.

- Experience with traditional child support systems, operations, and how they integrate with modern technologies to improve service efficiency.

- Ability to lead or contribute to modernization projects, particularly involving the upgrade of legacy child support systems to more efficient, user-friendly, and digital platforms.

- Understanding of how to analyze, redesign, and implement new processes to improve service delivery, increase collections, and streamline case management.

- Familiarity with technologies like cloud computing, data analytics, and case management software, which can enhance child support program operations.

- Experience integrating modern systems with existing child support enforcement systems (CSES) and other relevant public sector IT systems.

- Ability to work with government agencies, technology teams, and external vendors to modernize child support services.

- Strong verbal and written communication skills, with the ability to present modernization plans, status updates, and technical details to both technical and non-technical stakeholders.

- Must have 7-10 years of child support modernization experience.

Preferred Skills and Qualifications:

- PMP (Project Management Professional) certification is preferred.

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

100,000.00

Maximum Salary

$

130,000.00

Description & Requirements The Business Analyst intern will work closely with Health Operations Support and Stabilization (HOSS) colleagues and collaborate with data and operational professionals to draft requirements, complete PM tasks such as tracking action logs, risk registers, and timelines, and monitor key performance indicators (KPIs) to determine business initiatives' success. The position also analyses process performance using existing reporting capabilities in order to detect process performance problems and define improvements. Essential Duties & Responsibilities: - Works on assignments that are routine in nature, with responsibilities easily learned on the job. - Acquires job skills and learns applicable policies and procedures to complete routine tasks. - Able to read, understand & perform assignments within prescribed guidelines. - Communicates routine information in a clear and accurate way with internal & external contacts - Ability to bring integrity and trust to all interactions and promote a culture that meets its commitments with high quality. The Analyst is responsible for assisting in the development of all formal process documentation which includes process models, business requirements traceability matrixes, and use case documentation. The position facilitates discussion among process stakeholders in order to elicit, analyze, communicate and validate requirements, process design, and business intelligence needs. Essential Duties and Responsibilities: - Perform impact assessments on process design, business requirements, and key process performance metrics that may result from proposed changes in policy or operational need. - Evaluates the impact of systems and operation workflow changes to production reports and associated data analyses. - Identify key measures and indicators of process performance used in process - centric reporting, how they will be presented to process stakeholders, and the actions needed to improve or correct performance. - Understand and interpret reports and data and applies appropriate analytical technique and derives meaning and insight from resulting measurement. - Establish effective and efficient formal and informal dialogue with systems analysts and subject matter experts to facilitate the understanding, clarification, and implementation of requirements and reporting needs in an agile development environment. - Determine how a process should work and how changes in conditions, operations, systems, and other factors will affect outcomes. - Oversee the transformation of policy and operational needs into structured business requirements. - Ensure all required process documentation is accurate, correctly detailed, and kept up-to-date and organized in the appropriate repository. - Analyze data and other information in order to conceptualize and define process problems and/or improvement opportunities. - Define data requirements then gather and validate information, applying judgment and statistical tests - Write and make presentations to clients and other staff, often requiring clear and persuasive explanation of complex processes to a non-technical audience - Provide guidance, background information, and assistance to management and other staff on the interpretation and effective use of process models and other analysis artifacts. Minimum Requirements - Actively enrolled in an accredited college program and pursuing a degree in a related field - May have additional training or education in area of specialization. - Ability to successfully collaborate with key business and technology stakeholders for assigned products. - Strong communication skills and presentation skills. - Experience working and collaborating remotely, preferred - Knowledge of product management and collaboration tools would be a plus. Pursing a bachelor's degree from an accredited college or university in science, public health, business, math, technology, or highly related field preferred. Ability to use analytical thinking, methods, and tools to resolve problems. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to facilitate information gathering sessions with business subject matter experts. Ability to successfully collaborate with key business and technology stakeholders for assigned products. Strong communication skills and presentation skills. Experience working and collaborating remotely, preferred EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 20.00 Maximum Salary $ 25.00

Description & Requirements

The Business Analyst intern will work closely with Health Operations Support and Stabilization (HOSS) colleagues and collaborate with data and operational professionals to draft requirements, complete PM tasks such as tracking action logs, risk registers, and timelines, and monitor key performance indicators (KPIs) to determine business initiatives' success. The position also analyses process performance using existing reporting capabilities in order to detect process performance problems and define improvements.

Essential Duties & Responsibilities:
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guidelines.
- Communicates routine information in a clear and accurate way with internal & external contacts
- Ability to bring integrity and trust to all interactions and promote a culture that meets its commitments with high quality.

The Analyst is responsible for assisting in the development of all formal process documentation which includes process models, business requirements traceability matrixes, and use case documentation. The position facilitates discussion among process stakeholders in order to elicit, analyze, communicate and validate requirements, process design, and business intelligence needs.

Essential Duties and Responsibilities:

- Perform impact assessments on process design, business requirements, and key process performance metrics that may result from proposed changes in policy or operational need.

- Evaluates the impact of systems and operation workflow changes to production reports and associated data analyses.

- Identify key measures and indicators of process performance used in process - centric reporting, how they will be presented to process stakeholders, and the actions needed to improve or correct performance.

- Understand and interpret reports and data and applies appropriate analytical technique and derives meaning and insight from resulting measurement.

- Establish effective and efficient formal and informal dialogue with systems analysts and subject matter experts to facilitate the understanding, clarification, and implementation of requirements and reporting needs in an agile development environment.

- Determine how a process should work and how changes in conditions, operations, systems, and other factors will affect outcomes.

- Oversee the transformation of policy and operational needs into structured business requirements.

- Ensure all required process documentation is accurate, correctly detailed, and kept up-to-date and organized in the appropriate repository.

- Analyze data and other information in order to conceptualize and define process problems and/or improvement opportunities.

- Define data requirements then gather and validate information, applying judgment and statistical tests

- Write and make presentations to clients and other staff, often requiring clear and persuasive explanation of complex processes to a non-technical audience

- Provide guidance, background information, and assistance to management and other staff on the interpretation and effective use of process models and other analysis artifacts.

Minimum Requirements

- Actively enrolled in an accredited college program and pursuing a degree in a related field
- May have additional training or education in area of specialization.
- Ability to successfully collaborate with key business and technology stakeholders for assigned products.
- Strong communication skills and presentation skills.
- Experience working and collaborating remotely, preferred
- Knowledge of product management and collaboration tools would be a plus.

• Pursing a bachelor's degree from an accredited college or university in science, public health, business, math, technology, or highly related field preferred.

• Ability to use analytical thinking, methods, and tools to resolve problems.

• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Ability to facilitate information gathering sessions with business subject matter experts.

• Ability to successfully collaborate with key business and technology stakeholders for assigned products.

• Strong communication skills and presentation skills.

• Experience working and collaborating remotely, preferred

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

20.00

Maximum Salary

$

25.00

Description & Requirements

Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.

Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team. This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.

What We Offer:

• A dynamic role at the forefront of technology consulting services.

• Competitive salary and benefits package.

• A dynamic and supportive work environment.

• Opportunities for professional growth and development.

Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference.

Key Responsibilities:

• Client Delivery: Collaborate with clients to understand their needs and deliver tailored solutions that drive business value.

• Analysis and Research: Conduct thorough analysis and research to identify trends, insights, and opportunities for improvement.

• Metrics and Reporting: Develop and maintain metrics to track project performance and outcomes, ensuring alignment with client objectives.

• Business Development: Support business development efforts by identifying new opportunities and contributing to proposal development.

• Problem-Solving: Develop creative and efficient solutions to address client issues promptly.

• Adaptability: Adjust strategies and approaches in response to changing client needs and business environments.

• Tools: Use JIRA and Confluence for ticket management to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client and to document, track, and monitor problems to ensure timely resolution.

• Collaboration: Team player who works with team to streamline business processes and team efficiency.

• Training: Develop and support training team members and clients.

• Conduct research and analysis on project initiatives, conducting analytics across key project and business metrics.

• Curate content and project repositories to support technical writing and internal proposal development.

• Provide program management support to project and capture managers.

• Work effectively within teams to gather, analyze, and present data findings, ensuring clear communication of recommendations to stakeholders.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4

• Due to federal requirements, only U.S. Citizens can be considered for this role. Additionally, selected candidates will be required to pass a Public Trust government background investigation.

• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.

• 1+ years of general experience required.

• Mastery of Microsoft Office products including Word and PowerPoint.

• Excellent organizational, written, and verbal communication skills.

• Ability to manage project life cycles by contributing to planning, execution, and evaluation phases, while adhering to established timelines and quality standards.

• Must be a highly motivated, reliable self-starter that can be counted on to complete assignments with minimal oversight.

• Must be detail oriented and have strong organizational skills.

• Must have good time management skills and ability to multi-task; able to adapt to new requirements and readjust as needed to complete an assignment.

Minimum Requirements

TCS157, P1, Band 4

Desired skills:

• Experience with technical consulting services, information technology or in a similar industry.

• Experience with Agile framework - Certified Scrum Master or SAFe Agile framework certification is preferred.

• Experience with data analysis using tools such as SQL, MS Excel and Tableau.

#techjobs #clearance

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

60,000.00

Maximum Salary

$

75,000.00

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Business Analyst Maximus Jobs

Search for Job title, position, company and/or location…

Senior Business Analyst Child Support Modernization BidMarch 5, 2025

Business Analyst Intern Health Operations Support And StabilizationMarch 1, 2025

Business Analyst Intern Health Operations Support And StabilizationFebruary 26, 2025