Description & Requirements Position is contingent upon contract award Are you an experienced professional passionate about modernizing child support services? We're seeking a Child Support Modernization Specialist to lead and support key initiatives that upgrade legacy child support systems, streamline operations, and enhance service delivery. In this role, you'll collaborate with project managers and leadership to ensure timely, on-budget project delivery, while managing relationships with project staff and producing comprehensive status reports. Your expertise in child support systems, federal and state regulations, and modernization efforts will be key in transforming service efficiency. If you have 8-10 years of experience in child support modernization and a passion for driving impactful change, apply today to join our dynamic team Preferred: PMP certification. Essential Duties and Responsibilities: - Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary. - Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget. - Work closely with management and work groups to create and maintain work plan documents. - Track the status and due dates of projects. - Manage relationships with project staff responsible for projects. - Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed. - Facilitate regular meetings and reviews. - Adhere to contract requirements and comply with all corporate policies and procedures. Additional Duties and Responsibilities: - Manage and contribute to the modernization of legacy child support systems, ensuring integration with new technologies like cloud computing, data analytics, and case management software. - Analyze current child support processes and recommend strategies to enhance efficiency, improve collections, and optimize service delivery. - Liaise with federal, state, and local government entities to ensure that modernization efforts align with child support regulations and policies. - Use data analytics to evaluate the impact of modernization efforts on child support collections, case management, and service outcomes. - Ensure all modernization projects meet federal and state child support regulations, as well as data privacy and security requirements. - Implement industry best practices for child support operations, modernizing the system for more efficient, user-friendly services. - Oversee the adoption of new processes and systems across the child support organization, addressing any challenges and ensuring smooth implementation. - Provide training and guidance to child support staff on using modernized systems and processes to enhance overall program performance. Minimum Requirements - Bachelor's degree in related field. - 7-10 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. Additional Minimum Requirements: - Knowledge of federal and state regulations, processes, and policies governing child support enforcement, collections, case management, and service delivery is critical. - Experience with traditional child support systems, operations, and how they integrate with modern technologies to improve service efficiency. - Ability to lead or contribute to modernization projects, particularly involving the upgrade of legacy child support systems to more efficient, user-friendly, and digital platforms. - Understanding of how to analyze, redesign, and implement new processes to improve service delivery, increase collections, and streamline case management. - Familiarity with technologies like cloud computing, data analytics, and case management software, which can enhance child support program operations. - Experience integrating modern systems with existing child support enforcement systems (CSES) and other relevant public sector IT systems. - Ability to work with government agencies, technology teams, and external vendors to modernize child support services. - Strong verbal and written communication skills, with the ability to present modernization plans, status updates, and technical details to both technical and non-technical stakeholders. - Must have 8-10 years of child support modernization experience. Preferred Skills and Qualifications: - PMP (Project Management Professional) certification is preferred. HighlightedJobs1105LI HighlightedJobs1105FB HighlightedJobs1105X EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Annual Base Pay Minimum for this Position $ 110,000.00 Annual Base Pay Maximum for this Position $ 130,000.00

Description Who We Are WPS Health Solutions is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS Health Solutions has been making health care easier for the people we serve for more than 75 years. Proud to be military and veteran ready. Culture Drives Our Success WPS' Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive and empowering employee experience. We recognize the benefits of Diversity, Equity, and Inclusion as an investment in our workforce-both current and future-to effectively seek, leverage, and include diverse perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities. We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition Role Snapshot The Internship Program with WPS Health Solutions is comprised of four key components. WPS interns will primarily focus on the responsibilities within their functional areas, as it relates to their respective field of study. In a group setting, interns will collaborate on the "Pay-It-Forward Project" - the development of a resource to be utilized for future program participants. The third component relates to exposure to corporate culture and training to aid in future career successes. At the conclusion of the program, interns will participate in a final presentation for senior executives by showcasing their experience in the program and functional areas. This role will analyze pharmacy and medical claims related to prescription drugs and will help catalog pharmacy benefit information. The data analysis includes identifying issues, trends, and opportunities to drive improvement for enhancing care and lowering costs. More specifically: Responsible for collecting, summarizing data and providing analysis that will assist management in both long- and short-range strategic planning, and the development and implementation of programs. Work on projects including process improvement, strategy development, industry trends, competitive analysis, and company positioning. How do I know this opportunity is right for me? If you: Excel at data analysis and explaining the impact of the results Takes responsibility for learning and taking on challenges Excellent time management skills - able to meet deadlines Tracking projects from start to finish Enjoy creating and delivering presentations Enjoy collaborating with and supporting a cross-functional team What will I gain from this role? Experience working with a forward thinking and highly collaborative team. Learn a great deal and develop a well-rounded business toolkit that will serve you well wherever you go. Working in an environment that serves our Nation's military, veterans, Guard and Reserves along with their families. Gaining valuable experience that aligns with your career goals. Working in a continuous performance feedback environment. Understanding of how pharmacy benefits work. Confidence to communicate with clarity and sound reasoning when discussing concerns, ideas, and suggestions with the team. Minimum Qualifications Be currently pursuing a degree in higher education or recent graduate. Have experience with Microsoft Office (i.e., Word, Excel, Outlook, etc.). Preferred Qualifications Have experience with Microsoft Office (i.e., Word, Excel, Outlook, etc.). Pharmacy or health care focus or interest in a health care-related field Hourly Rate of Pay The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, and experience. The starting hourly range for this position is $17-$24. This role is open to 100% remote work for this opportunity in the following approved states: Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Texas, Virginia, Wisconsin To help strengthen communication, provide a sense of community, and improve the overall remote work experience, the assigned office community based on the position's division is GHA: Omaha, Nebraska. Remote Work Requirements High speed cable or fiber internet Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net) Please review Remote Worker FAQs for additional information Benefits Innovative, professional, and cognitive development programs Competitive paid time off Holiday pay Sign up for Job Alerts FOLLOW US Instagram LinkedIn Facebook WPS Health Blog Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Business AnalystEmployment Type: Full-Time, ExperiencedDepartment: Information TechnologyCGS is looking for business analysts to work with a large federal agency! As a Business Analyst in Business operations and Content Strategy for CGS, you will partner with internal business owners and external partners to understand new business opportunities and define functional requirements.CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.Skills and attributes for success:* Support the development of briefings, agendas, and other general documentation support as directed, including training material and demonstration sessions for new and existing technologies to various stakeholders.* Document and analyze business and functional requirements so that they may be accurately translated into process maps and technical system requirements* Develop comprehensive documentation that meets organizational standards, to include but not limited to basic system architectural diagrams/wireframes, concepts of operations, monthly status reports* Create high-level briefings and communications materials for customers, management, and executive stakeholders* Work with the government and team members to identify, recommend, and implement opportunities for service delivery improvement and new technology implementation* Evaluate program materials and develop innovative approaches for improvement* Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation* Develop and implement a deep understanding of Microsoft and Atlassian products and services (Teams, SharePoint, Visio, Jira, Confluence) to translate complex product information into simple, polished, and engaging content* Research, outline, write, and edit new and existing content, working closely with various team members to understand project requirements* Develop content in various media forms for maximum usability, with a consistent and cohesive voice across all documentation* Perform risk management, including identifying, prioritizing, and mitigating risks, and communicating and escalating risks and issues* Support a continuous improvement process by providing recommendations on improving products, services, and processes.* Manage client interaction and expectations regarding team efforts* Identify and coordinate cross-team dependencies and collaboration* Continually seek opportunities to increase customer satisfaction, develop and deepen long-lasting client relationshipsQualifications:* Must be a U.S. Citizen* Bachelor's Degree (Computer Science, or engineering)* Must be able to successfully complete a stringent Background Investigation and obtain required Government Security clearance* 7+ years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes* Experience working with phase-based and Agile delivery methods* Experience with Jira or other Agile tools* Ability to clearly communicate technical concepts to both technical and non-technical users.* Must be able to work well both in a team environment and independently.* Must possess exceptional attention to detail* Excellent interpersonal and communication skills* Familiarity with government projects and policy/procedures teams* Demonstrates ability to interact comfortably with Senior Leadership and/or Government Executives and staff on a day-to-day basis* Experience in managing client requirements and small teams* Excellent analytical skills and business presentation skillsIdeally, you will also have:* Experience supporting DHS HQ or other US Federal Agencies* Experience tracking and reporting project or program delivery progress and budget execution* Experience developing project briefs and reports for non-technical audiences* Knowledge of the federal acquisition lifecycle* Familiarity with Business Intelligence and Data Analytics* Project Management, Agile, and/or Cyber Certifications (PMP / ACP / CSM / SAFe / CISM)Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.We care about our employees. Therefore, we offer a comprehensive benefits package.* Health, Dental, and Vision* Life Insurance* 401k* Flexible Spending Account (Health, Dependent Care, and Commuter)* Paid Time Off and Observance of State/Federal HolidaysContact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com$102,890.67 - $139,637.34 a year

The Business Analyst's role is to elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users. This includes interviewing stakeholders and gathering and compiling user requirements to understand the technology and business process solutions they need. The Business Analyst will also apply proven communication, analytical, and problem-solving skills to help the business make good technology decisions. The Business Analyst will also be proactive about working with the Software Development Group and other IT teams to look for new technologies to optimize business processes. The Business Analyst will play a pivotal role in ensuring IT's understanding of business requirements. Specific Duties Include: <ul><li>Discover and fully comprehend business process and the goals of the process.</li><li>Seek ways to improve the business process.</li><li>Seek ways to use automation to facilitate, enforce, or replace business tasks.</li><li>Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.</li><li>Collaborate with project sponsors to determine project scope and vision.</li><li>Interact with the software development group, project management, and product support to become an integral part of the team.</li><li>Determine potential solutions and create recommendations based upon research and analysis. Communicate proposed ideas to user groups and senior management.</li><li>Communicate planned improvements to software development group and work with users and development to bring improvements to fruition.</li><li>Source and vet potential technology vendors to determine if their solution meets user group or organization needs.</li><li>Maintain document library of business process and planned changes.</li><li>Work within an iterative agile environment and help to evangelize that methodology to the business.</li><li>Assist leadership in making informed technology decisions by presenting facts and recommendations were necessary.</li><li>Assist in conducting research on software and hardware products to meet agreed upon requirements and to support purchasing efforts.</li><li>Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.</li><li>Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to the developers/project team.</li><li>Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.</li><li>Provide an interpretation of user requirements into feasible options, and communicating these back to the business stakeholders.</li><li>Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.</li><li>Communicate changes, enhancements, and modifications of business requirements- verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood.</li><li>Participate in daily developer huddles - often taking the role of product owner.</li><li>Participate in weekly sprint meetings - often taking the role of product owner.</li><li>Provide guidance and/or instruction to junior staff members.</li></ul> Job Requirements: <ul><li>Bachelor's Degree in Business, Computer Science or Engineering</li><li>2-5 years' of IT experience, including business analysis and quality assurance</li><li>Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development</li></ul> <ul><li>Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products</li><li>Ability to create systematic and consistent requirements specifications in both technical and user-friendly language</li><li>Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required</li><li>Understanding of application development and software development life cycle concepts</li><li>Able to exercise independent judgment and take action on it</li><li>Excellent analytical, mathematical, and creative problem-solving skills</li><li>Excellent listening, interpersonal, written, and oral communication skills</li><li>Highly self-motivated and directed</li><li>Ability to work within loosely defined operational processes while continually improving those processes</li><li>Ability to effectively prioritize and execute tasks while under pressure</li><li>Experience working in an iterative agile environment preferred</li></ul> Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Business Analyst Jobs in Fargo, ND

Senior Business Analyst Child Support Modernization Bid
November 12, 2024

Business Analyst
November 11, 2024

Pharmacy Business Analyst Intern Summer 2025
November 5, 2024

Pharmacy Business Analyst Intern Summer 2025
November 4, 2024

Pharmacy Business Analyst Intern Summer 2025
November 2, 2024

Business Analyst
November 1, 2024

Business Analyst
October 29, 2024

Pharmacy Business Analyst Intern Summer 2025
October 27, 2024

Pharmacy Business Analyst Intern Summer 2025
October 26, 2024

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Business Analyst Jobs in Fargo, ND

Senior Business Analyst Child Support Modernization BidNovember 12, 2024

Business AnalystNovember 11, 2024

Pharmacy Business Analyst Intern Summer 2025November 5, 2024

Pharmacy Business Analyst Intern Summer 2025November 4, 2024

Pharmacy Business Analyst Intern Summer 2025November 2, 2024

Business AnalystNovember 1, 2024

Business AnalystOctober 29, 2024

Pharmacy Business Analyst Intern Summer 2025October 27, 2024

Pharmacy Business Analyst Intern Summer 2025October 26, 2024