Salary: $72,966.00 - $96,500.00 Annually Location : Elkhorn, WI Job Type: Full-time Job Number: 2024-00117 Department: Information Technology Opening Date: 09/18/2024 Closing Date: Continuous An Equal Opportunity Employer Position Summary ***This position will work on-site for training and will subsequently be required to report on-site for the majority of the workweek to participate in meetings and monitor project work.*** This position is responsible for identifying, proposing, and overseeing the execution of business solutions to support technical business strategies and performance. Coordinate, under the oversight of the Manager of IT Operations, projects following established processes. Work with and collaborate with stakeholders across the organization according to defined objectives and business requirements of departments and projects. SUPERVISION This position has no supervisory responsibilities. Essential Duties and Responsibilities RESPONSIBILITIES include the following. Other duties may be assigned. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Elicit, collect, examine, analyze and shape requirements across a broad base of stakeholders to ensure all needs are identified, conceptualized, and documented. Working in conjunction with stakeholders, gain agreement of any developed Future State workflows or requirements. Ability to develop user stories through collaboration with third-party vendors, Architects, Engineers, Developers and Business Partners Serve as liaison between stakeholders and technical solution providers throughout all phases of assigned projects. Responsible for the creation and/or updating of process documentation, user guides, knowledge articles, handbook, etc. Assist Project Managers in multiple project tasks encompassing all county departments under the direction of the Manager of IT Operations. Ability to work independently and manage small to medium projects with tracking of plans, schedule and project timelines using appropriate tools. Identify and manage changes in project scope, identifying potential crises and develop contingency plans. Supports the testing phase of projects by participating in all testing (QA, MTT, and UAT) in coordination with Owners, Project Manager, and external vendor teams. Support internal teams in the creation of training materials, specifically communicating changes for newly developed tools, i.e. what are the steps to complete daily tasks. Act as security administrator for the County's HRIS system. Work in conjunction with departments to identify, analyze, recommend and implement changes or improvements to existing County systems. Evaluate and test new hardware or software as needed for compliance with existing applications in the county. Provide training as assigned by manager for departments in the county. Conduct new hire orientation in conjunction with the HR department in respect to IT needs and security guidelines of the county. Demonstrate commitment to county safety and risk management efforts. Other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's Degree in Computer Science, or related field and 3-5 years of relevant prior experience as a Business Analyst. Experience creating technical documentation, process documentation and instructional content. Experience using productivity tools to create workflows, diagrams and charts. Experience with Waterfall or Agile delivery practices with the ability to coordinate projects. Microsoft O365 and Teams experience highly desired. Proven experience in ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals as well as ability to compute rate, ratio and percent and to draw and interpret bar graphs. Certificates, Licenses, Registrations and Other Special Requirements Valid Wisconsin driver license. Proof of minimum auto liability insurance coverage. Must be able to provide a reliable personal vehicle to be used for travel between county locations on a daily basis. This position will participate in an on-call rotation which provides 24-hour, 7 day a week, 365 days technical support to maintain systems uptime. Knowledge, Skills and Abilities Strong technical and analytical, skills. Excellent organizational skills showing the ability to manage multiple priorities in a dynamic work environment. Ability to learn and adapt quickly to changing priorities. Understand and appreciate the sensitivity of working through process and role changes. Highly motivated, self-directed, and highly detail oriented. Ability to develop and maintain working relationships with departmental staff, supervisors, department heads and vendors. Interactions and Communications Ability to provide specialized information and/or recommendations to others regarding an area of expertise in both written and verbal form. Strong interpersonal, communication and customer support skills. Decision Making This position has authority to make decisions that are consistent with policies and precedents; supervision and managerial direction is available as requested. These decisions directly impact performance within the assigned department and information is provided with additional research and observations which contributes to the decision making process. Thinking and Problem Solving Strong problem solving and critical thinking skills. In relation to established procedures, protocols and policies of the County, challenges in this position tend to be diverse, but are typically covered by precedent or established practice. Tools and Equipment Used Telephone Calculator Copy Machine FAX Machine Personal Computer/Printer WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. NEPOTISM OR CONFLICT OF INTEREST COMPLIANCE A person may not be offered or hold this position if the employment would result in that person being a supervisor or subordinate to an immediate family member. "Immediate family" includes the employee's spouse, brother, sister, parents, children, stepchildren, father-in-law, mother-in-law, sister-in-law, brother-in-law, daughter-in-law, son-in-law, and any other member of the employee's household. A person may not be offered this position if employment would create either an actual conflict of interest or the appearance of a conflict of interest. Selection Process SELECTION GUIDELINES Formal electronic application; rating of education and experience; verification of driver license; oral department interview; reference check; background check and post-offer medical examination including drug screen. Other job related tests may be required. Please Note: The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is substantially related to the position. The job description does not constitute an employment agreement between the County and employee and is subject to change by the County as the needs of the County and requirements for the job change. WALWORTH COUNTY EMPLOYEE BENEFIT SUMMARY I - Salaried Exempt Employees BARGAINING UNIT: Salaried Exempt Employees DATE: January 1, 2019 EMPLOYMENT STATUS: All employees of Walworth County are at-will employees. BASIS OF PAYMENT: Salaried, FLSA Exempt. You are not eligible for overtime or compensatory time. You are required to account for all time absent from your regular work schedule. SCHEDULED TIME OFF: Accrued based on salary each pay period. All accrued scheduled time off hours are available for use, subject to approval of your supervisor. You accrue scheduled time off (pro-rated for part-time) equivalent to the following: 15 days per year after 1 year of Walworth County Service 20 days per year after 5 years of Walworth County Service 25 days per year after 15 years of Walworth County Service *may be considered for additional Scheduled Time Off (STO) based on continuous related experience per Ord. Sec. 15-515 (e) PERSONAL TIME OFF: Employees will receive 64 hours of personal time off as a lump sum at the beginning of each year (pro-rated for part-time and newly-hired employees). At the end of each calendar year, an employee may request to move remaining personal time off hours to the extended sick leave bank. If no request is made, any remaining hours shall be paid out on the employee's last pay date of the calendar year. EXTENDED SICK LEAVE BANK: Used for time off of work for more serious health conditions that require three or more consecutive days off or when on an approved leave of absence. HOLIDAYS: Ten paid holidays each year. As a part-time employee, you receive pro-rated holiday pay based on your positions budgeted FTE. INSURANCE: Employees hired into a .75 FTE or higher position are eligible for Health, Dental, Life, Vision Short-Term Disability and Long-Term Disability insurance benefits on the first of the month following 30 days of service provided you complete enrollment forms within 30 days of hire. Employees hired into a .50 FTE or higher position are eligible for all benefits listed below except Health insurance. Employees hired into a .49 FTE or less position are eligible to participate in Short-Term Disability only. Health Insurance: You can choose Tier 1 or Tier 2. Tier 1 is a standard co-pay plan. Tier 2 is a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). The County will contribute an amount approved by the County Board, payable as a lump sum to your HSA for Tier 2. You may also elect to contribute to your HSA up to the IRS maximum. You may elect either family or single coverage. The monthly premium will be split between the County and the employee. Dental Insurance: You may elect either family or single coverage. The county shall pay 100% (single or family) of the premium for a full-time and 50% (single or family) of the premium for a part-time employee enrolled in dental insurance. Life Insurance: The County provides you with term life insurance in an amount equal to $50,000. You have the option of purchasing additional coverage for yourself, spouse, and/or dependent children. Short-Term Disability Insurance: The County provides you with Short-Term Disability Insurance with premiums paid by the employer. LTD Insurance: The County provides you with Long-Term Disability Insurance. The monthly premium is 0.83% of your insured monthly wages. The County shall pay 67% of the premium & the employee shall pay 33% of the premium. Vison Insurance: You may elect to participate in Vision insurance. The employee electing coverage shall pay 100% (single or family) of the premium for vision insurance. WISCONSIN RETIREMENT: You are covered under the Wisconsin Retirement System if you are expected to work a minimum of 1200 hours per year for a period of one year or more. The WRS provides you with separation, disability or retirement benefits upon termination. The payment is split between the county and employee, as prescribed by state law. Employees expected to work less than 1200 hours per year will not receive this benefit. EDUCATIONAL ASSISTANCE: After completing 6 months of employment, you are eligible to participate in the Educational Assistance Program and receive partial reimbursement for tuition upon completion of approved courses. TAX-SHELTERED BENEFITS: You may elect to participate in the following tax-sheltered benefits: Deferred Compensation (S457 plan) Medical Spending Account (S125 plan) Dependent Care Plan (S125 plan) Health Savings Account (S223 plan) WORKERS COMPENSATION: You are covered by Workers Compensation for any illness or injury arising out of your employment. Medical expenses and compensation for lost time are paid from the workers' compensation plan. In addition, the County will supplement the workers' compensation lost-time payment for up to 1 year, making you whole on a "net-check" basis. DIRECT DEPOSIT: You are required to participate in direct deposit of your paycheck to a banking institution of your choice. EMPLOYEE ASSISTANCE PROGRAM: You and your family are encouraged to use the Employee Assistance Program for help in addressing confidential family and financial matters. EAP services are provided through Curalinc. Please call 888-881-5462 for help. BEREAVEMENT LEAVE: You will receive pay for up to 3 days for the purpose of bereavement over the death of your spouse, child, step-child, parent, step-parent, brother, sister, grandparent, grandchild, mother-in-law, father-in-law, or other member of the immediate household (excluding renters). You will receive up to 1 day of pay for the death of your brother-in-law, sister-in-law, son-in-law, daughter-in-law, aunt, uncle, niece or nephew. JURY DUTY: Your regular wages will be made-whole for any time you are required to serve on jury duty. MILITARY LEAVE: Your regular wages will be made-whole for up to two weeks for you to meet your annual two-week reserve duty obligation. Extended military leaves are provided in accordance with state and federal laws. LEAVE OF ABSENCE: You are required to request a leave of absence in writing and a minimum of 15 calendar days prior to your expected absence. All leaves are subject to approval of the Human Resources Department and are at the discretion of the County's representative, except as otherwise required by law. Under emergency situations, the leave papers must be submitted within 5 days after the absence begins. Periods of absence less than 5 days may be approved by your department head. Note: This Summary provides only a brief outline of your benefits. All benefit terms and conditions are subject to the specific provisions of plan documents, policies, and/or legal rules and regulations. These benefits are subject to change from time to time by action of the County Board and/or Human Resources Committee.

Location Elkhorn,WI Description ESC has an exciting direct hire opportunity for an IT Business Analyst working in a hybrid environment for our premier client in Elkhorn. This role is responsible for identifying, proposing, and executing business solutions to align with the organization's technical strategies and goals. The role coordinates projects under the guidance of the Manager of IT Operations, ensuring adherence to established processes. Collaboration with stakeholders across departments is essential to meet defined objectives and project requirements. Essential Duties and Responsibilities: The following duties are core to the position; additional tasks may be assigned as needed. These reflect management's assignment of key functions and do not restrict the possibility of other duties. Elicit, analyze, and document requirements across stakeholders to ensure all needs are captured and conceptualized effectively. Collaborate with stakeholders to secure agreement on Future State workflows and requirements. Develop user stories in collaboration with third-party vendors, architects, engineers, developers, and business partners. Act as a liaison between stakeholders and technical teams throughout the project lifecycle. Create and update process documentation, user guides, knowledge articles, and handbooks. Assist Project Managers with tasks across all departments, as directed by the Manager of IT Operations. Independently manage small to medium-sized projects, including tracking plans, schedules, and timelines using project management tools. Identify and manage changes in project scope, develop contingency plans, and mitigate potential risks. Participate in the testing phase of projects (QA, MTT, and UAT) in coordination with stakeholders, Project Managers, and external vendors. Support internal teams in creating training materials for new tools and processes. Serve as the security administrator for the organization's HRIS system. Collaborate with departments to identify, analyze, and implement system improvements. Evaluate and test new hardware or software for compatibility with existing applications. Provide training as assigned by the manager to various departments. Conduct new hire orientation alongside HR, focusing on IT and security needs. Education and Experience: Bachelor's Degree in Computer Science or a related field. 3-5 years of relevant experience as a Business Analyst. Experience creating technical and process documentation, as well as instructional content. Proficiency with productivity tools for creating workflows, diagrams, and charts. Familiarity with Waterfall or Agile methodologies and the ability to coordinate projects effectively. Experience with Microsoft O365 and Teams preferred. Strong mathematical skills, including the ability to compute rates, ratios, percentages, and interpret bar graphs. Certificates, Licenses, and Registrations: Valid Wisconsin driver's license. Proof of minimum auto liability insurance coverage. Must provide a reliable personal vehicle for travel between locations on a daily basis. Participation in an on-call rotation providing 24/7 technical support to maintain system uptime. Knowledge, Skills, and Abilities: Strong technical and analytical skills. Excellent organizational abilities with a proven ability to manage multiple priorities in a dynamic environment. Ability to learn quickly and adapt to changing priorities. Strong attention to detail and ability to work independently. Ability to foster working relationships with staff, supervisors, department heads, and vendors. Understanding and appreciation for the sensitivity of process and role changes. Interactions and Communications: Ability to provide expert information and recommendations in both written and verbal forms. Strong interpersonal, communication, and customer support skills. Decision Making: Authority to make decisions consistent with policies and precedents, with managerial guidance available when needed. Decisions directly impact departmental performance and contribute to informed decision-making processes. Strong problem-solving and critical thinking skills.

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Business Analyst Jobs in Elkhorn, WI

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