**Job ID Number** R3391 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** CAI is hiring! We are currently seeking a Sr Business Analyst to join our organization in support of a large, on-going Pennsylvania State Government initiative. In this role, you will work with a team of developers and business stakeholders maintaining and enhancing a portfolio of applications. **Job Description** We are looking for a **Senior Business Analyst** to work with a team of developers and business stakeholders maintaining and enhancing a portfolio of applications. This position will be **full-time** and **remote.** **What You'll Do** + Responsible for gathering, modifying, and recommending business requirements for information technology projects, including both functional and non-functional requirements + Works with internal and external stakeholders to ensure customer goals are achieved + Works with the Business Product Owners to groom and prioritize backlogs + Works with Development Team and Team Leader to plan, schedule, and track SDLC activities + Utilizes tools and techniques standard to business analysis + Develop and Execute System Testing plans as needed **What You'll Need** + Bachelor's Degree in IT, Business, or related field and a minimum of 3 years related IT experience or 5+ years' experience working with enterprise applications + 5+ years IT industry experience + 5+ years Business Analysis experience + 5+ years' experience with enterprise applications + Experience working with multiple clients and facilitating requirements sessions + Experience eliciting and documenting requirements + Experience working with multiple concurrent application releases + Experience working with and supporting technical, development team members during software development and testing efforts + Strong analytical, critical thinking and problem-solving skills + Strong communication and collaboration skills + Proficiency in Microsoft Office, especially Word, Outlook, PowerPoint, and Excel + Ability to write technical documentation in a clear and concise manner **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor **Reasonable Accommodation Statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 8111. **Equal Employment Opportunity Policy Statement** It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

**Job ID Number** R3433 **Employment Type** Full time **Worksite Flexibility** Onsite **Job Summary** As the Business Analyst, you will analyzes company functions, processes, and activities to improve computer-based business applications for the most effective use of money, materials, equipment, and people. **Job Description** We are looking for a **Business Analyst** analyzes company functions, processes, and activities to improve computer-based business applications for the most effective use of money, materials, equipment, and people. This position will be **full-time** and **on-site.** **What You'll Do** + Utilizes available computer systems resources and personnel to carry out analysis to support management's quest for performance improvement + Reviews and analyzes information, forecasts, methods, schedules, systems, processes, and procedures + Determines most useful business solutions for the company + Recommends alternative solutions to management as to courses of action that best meet the organization's goals + Performs duties concerned with the design and improvement of computer-based business systems + Works closely with senior managers to identify and solve a variety of computer-based business system problems + Analyzes requirements, procedures, and problems to automate processing or to improve existing business systems + Confers with personnel of organizational units involved to analyze current operational procedures and identify problems + Solicits from management symptoms of problem, formally defines the problem, breaks problem into component parts, and gathers information about each of these parts from a variety of sources + Selects the most appropriate analytical technique + Utilizes several study techniques including simulation, linear and nonlinear programming, dynamic programming, queuing and other stochastic-process models, Markov decision processes, econometric methods, data envelopment analysis, neural networks, expert systems, decision analysis, and the analytic hierarchy process + Writes description of business needs, business program functions, and steps required to develop or modify computer-based business systems + Reviews computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system + Studies existing computer-based business systems to evaluate effectiveness, and develops new systems to improve production or workflow as required **What You'll Need** Required: + Bachelor's degree in Information Technology or related field + Proven experience with Business Analysis + Excellent communication and interpersonal skills, with the ability to manage communications in a high-pressure environment + Good organizational skills and the ability to manage multiple tasks simultaneously **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor **Reasonable Accommodation Statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 8111. **Equal Employment Opportunity Policy Statement** It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

Job ID Number R3527 Employment Type Full time Worksite Flexibility Remote Job Summary As the Senior Business Analyst, you will be engaged in the Information Architecture Strategy/Departmental Data Lake project with the responsibility to document all requirements, use cases, and technical specifications. Job Description We are looking for a Senior Business Analyst to join our team. This is a f ull time, long term opportunity that is mostly remote with onsite work in Trenton, NJ as needed. The Senior Business Analyst will be engaged in the Information Architecture Strategy/Departmental Data Lake project with the responsibility to document all requirements, use cases, and technical specifications. This project aims to scrutinize all data sources within the Department of Labor and assess the feasibility of creating a comprehensive Data Lake/Data Hub for all data. What Youll Do Establish a Data Repository Establish a Data Catalog and a Data Classification system Gather and document business requirements Conduct Integration testing to ensure system compatibility and performance Execute User Acceptance Testing (UAT) to confirm the system meets user needs What Youll Need Required: Bachelors Degree Business Analyst Experience 10 years Requirement elicitation 10 years Documenting Business Requirements 10 years Documenting Functional Requirements 10 years Documenting Technical Requirements 10 years Use Case Development 8years Process Mapping 8 years Developing Test Cases 8 years Complete Requirements Traceability Matrix 5 years Create business, logical and physical data models 8 years Lead testing 8 years Knowledge of business analysis Knowledge of requirements traceability Knowledge of requirements elicitation Knowledge of developing testcases and scenarios Knowledge of the software development lifecycle Knowledge of As Is and To Be Modelling Experience in the standard concepts, practices, and deliverables related to Business Analysis in support of software development projects Desired: Knowledge of database schemas, triggers, procedures and packages 5 years Analytical and customer service skills 5 years Communicate accurate and useful status updates 2 years Excellent verbal and written skills, with the ability to communicate with both technical and program area staff 5 years SQL 2 years Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor Reasonable Accommodation Statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 8111. Equal Employment Opportunity Policy Statement It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

**Job ID Number** R3527 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Senior Business Analyst, you will be engaged in the Information Architecture Strategy/Departmental Data Lake project with the responsibility to document all requirements, use cases, and technical specifications. **Job Description** We are looking for a **Senior Business Analyst** to join our team. This is a **f** **ull time, long term** opportunity that is **mostly remote** with onsite work in **Trenton, NJ** as needed. The Senior Business Analyst will be engaged in the Information Architecture Strategy/Departmental Data Lake project with the responsibility to document all requirements, use cases, and technical specifications. This project aims to scrutinize all data sources within the Department of Labor and assess the feasibility of creating a comprehensive Data Lake/Data Hub for all data. **What Youll Do** + Establish a Data Repository + Establish a Data Catalog and a Data Classification system + Gather and document business requirements + Conduct Integration testing to ensure system compatibility and performance + Execute User Acceptance Testing (UAT) to confirm the system meets user needs **What Youll Need** Required: + Bachelors Degree + Business Analyst Experience 10 years + Requirement elicitation 10 years + Documenting Business Requirements 10 years + Documenting Functional Requirements 10 years + Documenting Technical Requirements 10 years + Use Case Development 8years + Process Mapping 8 years + Developing Test Cases 8 years + Complete Requirements Traceability Matrix 5 years + Create business, logical and physical data models 8 years + Lead testing 8 years + Knowledge of business analysis + Knowledge of requirements traceability + Knowledge of requirements elicitation + Knowledge of developing testcases and scenarios + Knowledge of the software development lifecycle + Knowledge of As Is and To Be Modelling + Experience in the standard concepts, practices, and deliverables related to Business Analysis in support of software development projects Desired: + Knowledge of database schemas, triggers, procedures and packages 5 years + Analytical and customer service skills 5 years + Communicate accurate and useful status updates 2 years + Excellent verbal and written skills, with the ability to communicate with both technical and program area staff 5 years + SQL 2 years **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor **Reasonable Accommodation Statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 8111. **Equal Employment Opportunity Policy Statement** It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

**Job ID Number** R3391 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** CAI is hiring! We are currently seeking a Sr Business Analyst to join our organization in support of a large, on-going Pennsylvania State Government initiative. In this role, you will work with a team of developers and business stakeholders maintaining and enhancing a portfolio of applications. **Job Description** We are looking for a **Senior Business Analyst** to work with a team of developers and business stakeholders maintaining and enhancing a portfolio of applications. This position will be **full-time** and **remote.** **What You'll Do** + Responsible for gathering, modifying, and recommending business requirements for information technology projects, including both functional and non-functional requirements + Works with internal and external stakeholders to ensure customer goals are achieved + Works with the Business Product Owners to groom and prioritize backlogs + Works with Development Team and Team Leader to plan, schedule, and track SDLC activities + Utilizes tools and techniques standard to business analysis + Develop and Execute System Testing plans as needed **What You'll Need** + Bachelor's Degree in IT, Business, or related field and a minimum of 3 years related IT experience or 5+ years' experience working with enterprise applications + 5+ years IT industry experience + 5+ years Business Analysis experience + 5+ years' experience with enterprise applications + Experience working with multiple clients and facilitating requirements sessions + Experience eliciting and documenting requirements + Experience working with multiple concurrent application releases + Experience working with and supporting technical, development team members during software development and testing efforts + Strong analytical, critical thinking and problem-solving skills + Strong communication and collaboration skills + Proficiency in Microsoft Office, especially Word, Outlook, PowerPoint, and Excel + Ability to write technical documentation in a clear and concise manner **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor **Reasonable Accommodation Statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 8111. **Equal Employment Opportunity Policy Statement** It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

**Job ID Number** R3147 **Employment Type** Full time **Worksite Flexibility** Hybrid **Job Summary** The Technical Business Analyst is responsible for providing advanced support for software applications within an organization. This role involves troubleshooting complex issues, collaborating with cross-functional teams, and ensuring the optimal performance and usability of business-critical applications. **Job Description** We are looking for a **Technical** **Business Analyst** to be responsible for providing advanced support for software applications within an organization. This position will be **full-time** and **hybrid** in **Newark, DE.** **What You'll Do** + Provide second-level support for complex application issues that have been escalated from Level-1 support + Analyze and resolve incidents and problems related to functionality, performance, databases, and interfaces + Work closely with end-users to understand their issues, gather additional information, and offer solutions + Collaborate with development teams and other IT staff to prioritize and resolve defects + Test patches, updates, and fixes before deployment to production environments + Document troubleshooting steps, solutions, and best practices to improve the support process + Train and mentor Level-1 support staff and end-users on application functionalities and new features + Monitor application performance and conduct regular health checks to prevent potential issues + Contribute to the development and maintenance of support documentation, including knowledge base articles, user manuals, and FAQs + Participate in application upgrades and release cycles, providing functional expertise and support during planning, testing, and rollout phases + Ensure adherence to service level agreements (SLAs) and manage tickets through their lifecycle within the service management system + Provide input for continuous improvement of applications based on support experiences and user feedback **What You'll Need** + Bachelor's degree in computer science, information systems, or a related field + Minimum of 2-3 years of experience in functional application support or a similar role + Strong understanding of the application lifecycle and IT service management principles + Experience with troubleshooting and resolving complex application issues + Familiarity with SQL, databases, and basic system administration + Proficiency in using service management tools for incident and problem management + Excellent communication skills, both written and verbal, to effectively interact with technical teams and business users + Ability to work independently and manage time effectively in a fast-paced environment + Strong analytical and problem-solving skills, with attention to detail + Knowledge of ITIL processes and certification is a plus + Willingness to participate in on-call rotation and provide after-hours support as needed **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor **Reasonable Accommodation Statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 8111. **Equal Employment Opportunity Policy Statement** It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

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Sr Business AnalystAugust 25, 2024

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Sr Business AnalystAugust 16, 2024

Sr Business AnalystAugust 15, 2024

Technical Business AnalystAugust 10, 2024