Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Position Summary:
This role is responsible for capturing and supporting delivery of business and/or system requirements (based on specialization) to accomplish business goals. Key responsibilities include working with stakeholders to understand their needs, capture their requirements, perform impact analysis, and then working closely with the Development Team(s) to refine the requirements into specifications that can be executed by the team. Individuals in this role possess a working knowledge of the business/technical domain and the main applications within that domain.
Responsibilities:
Understand stakeholder needs to help envision and create a solution to solve a problem.
Gather and catalog functional, non-functional, and technical requirements for stakeholder requests.
Partner with Product Owner, technical teams, and stakeholders to establish and negotiate solutions and priorities.
Provide subject matter expertise within the business/technical domain to support scope and requirement decisions.
Determine the impact of modifications and enhancements to applications and assist with identifying integration points and the end-to-end solution design.
Ensure changes to the application are compliant with bank standards and policies.
For vendor applications, work closely with the vendor to ensure changes meet bank requirements including assisting with acceptance testing where needed.
Assist users and development teams in application testing and troubleshooting, and may help with test planning and configuring test solutions to validate functional and system needs.
Document processes, procedures, and workflows associated with applications.
Participate in continuous improvement efforts to create, analyze, and improve processes and solutions.
Facilitate or assist with requirements gathering sessions and stakeholder demos.
Create, maintain, and present training materials for end-users.
Qualifications:
5+ years of experience in a Business Analyst or similar role.
In-depth experience capturing workflow and/or process automation related business requirements.
In-depth experience capturing requirements in the form of Epics and User Stories.
Proficient with Microsoft Office (Word, PowerPoint, Excel, and Visio).
Experience documenting requirements in visual formats, including flowcharts, process maps, flow diagrams, decision trees, mockups/wireframes, relationship diagrams, etc.
Excellent written and verbal communication skills.
Desired:
Experience capturing and implementing Vulnerability Management requirements.
Experience with cyber security related workflows/solutions/implementations.
Knowledge of software development lifecycle; preferably Agile, Kanban/Scrum.
Shift:  1st shift (United States of America)
Hours Per Week:  40

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Business Analyst Vulnerability ManagementChicago, IllinoisJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Job Description:Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor.Position SummaryThis role is responsible for capturing and supporting delivery of business and/or system requirements (based on specialization) to accomplish business goals. Key responsibilities include working with stakeholders to understand their needs, capture their requirements, perform impact analysis, and then working closely with the Development Team(s) to refine the requirements into specifications that can be executed by the team. Individuals in this role possess a working knowledge of the business/technical domain and the main applications within that domain.ResponsibilitiesUnderstand stakeholder needs to help envision and create a solution to solve a problemGather and catalog functional, non-functional, and technical requirements for stakeholder requestsPartner with Product Owner, technical teams, and stakeholders to establish and negotiate solutions and prioritiesProvide subject matter expertise within the business/technical domain to support scope and requirement decisionsDetermine the impact of modifications and enhancements to applications and assist with identifying integration points and the end-to-end solution design Ensure changes to the application are compliant with bank standards and policiesFor vendor applications, work closely with the vendor to ensure changes meet bank requirements including assisting with acceptance testing where neededAssist users and development teams in application testing and troubleshooting, and may help with test planning and configuring test solutions to validate functional and system needsDocument processes, procedures and workflows associated with applicationsParticipate in continuous improvement efforts to create, analyze, and improve processes and solutionsFacilitate or assist with requirements gathering sessions and stakeholder demosCreate, maintain, and present training materials for end-usersQualifications:5+ yrs of experience in a Business Analyst or similar roleIn depth experience capturing workflow and/or process automation related business requirementsIn depth experience capturing requirements in the form of Epics and User StoriesProficient with Microsoft Office (Word, PowerPoint, Excel and Visio)Experience documenting requirements in visual formats, including flowcharts, process maps, flow diagrams, decision trees, mockups/wireframes, relationship diagrams, etc.Excellent written and verbal communication skillsDesired:Experience capturing and implementing Vulnerability Management requirementsExperience with cyber security related workflows/solutions/implementationsKnowledge of software development lifecycle; preferably Agile, Kanban/ScrumShift:1st shift (United States of America)Hours Per Week:40Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.To view Bank of Americas Drug-free Workplace and Alcohol Policy, CLICK HERE .This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Product Strategy/Business Analyst Charlotte, North Carolina;Chandler, Arizona; Newark, Delaware; Phoenix, Arizona **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Risk Analytics (GRA) and Enterprise Independent Testing (EIT) are sub-lines of business within Global Risk Management (GRM). Collectively, they are responsible for developing a consistent and coherent set of models, analytical tools, and tests for effective risk and capital measurement, management and reporting across Bank of America. GRA and EIT partner with the Lines of Business and Enterprise functions to ensure the capabilities it builds address both internal and regulatory requirements, and are responsive to the changing nature of portfolios, economic conditions, and emerging risks. In executing its activities, GRA and EIT drive innovation, process improvement and automation. The Infrastructure & Application Management (IAM) team within EIT is responsible for managing the organizations platform infrastructure. The team defines and executes the technology roadmap in alignment with the target state vision, addresses critical technology pain points, establishes remediation plans, and oversees the end-to-end infrastructure testing framework. **Role Overview:** + The Technology Initiative Lead role within the EIT Data Infrastructure & Strategic Initiative team is vital for advancing the Bank's commitment to process and technology excellence. This role offers a unique opportunity to shape the management of the Bank's Technology stack, including overseeing access management across different applications, and leveraging modern Technology solutions to address business challenges. + In this role, you will be responsible for understanding and adapting to the evolution of business processes, standards, and procedures within EIT, and translating these changes into necessary Technology adjustments and solutions. The focus will be on modernizing the EIT technology stack, enhancing the return on investment for technology changes, managing portfolio level backlog work, and assisting with infrastructure projects. You will act as a liaison between the technology team and other departments to ensure effective communication and alignment. + Key responsibilities include preparing cost/benefit analysis for technology updates versus new technology adoption, identifying opportunities to develop reusable technology components and design patterns to drive efficiency, and managing access control and user permissions across various platforms to ensure secure and compliant operations. Responsible for managing and prioritizing the portfolio level backlog, ensuring alignment with strategic goals and optimizing resource allocation. Collaboration with the Application Manager, Product Manager, and Business Analyst is essential to ensure that test plans validate end-user requirements. The role also involves effective partnering with Technology and Change Management teams, and various teams within GRA/EIT, providing operational, data sourcing, and technology infrastructure support. Monitor and communicate the downtime of all technology platforms for upcoming releases. Monitor the existing Infrastructure Health dashboard and report anomalies. **Required Education & Experience** + Prior experience as a Product Strategy Lead and/or Business Analyst with a proven ability to solve complex business problems. + Solid technical background with a strong understanding of the Software Development Life Cycle (SDLC). + Bachelors degrees or above in fields including, but not limited to, Computer Science, Engineering, Mathematics, Statistics, Operations Research, or Business Administration. + 3+ years of relevant work experience (or holds a PhD). **Required Skills** + Strong Technical expertise in software development and process automation. + Ability to develop and troubleshoot SharePoint lists and workflows. + Proficient in SharePoint designer workflows, InfoPath, and SharePoint permission structures. + Proven experience in managing and prioritizing portfolio level backlog work to align with strategic goals. + Excellent planning and risk management skills, with a focus on meeting project goals within budget and timelines. + Strong relationship-building skills and the ability to influence key stakeholders. + Strategic thinking with the ability to understand and address complex business challenges. + High level of ownership and accountability for delivering quality work. + Proven experience in managing access controls and user permission across multiple applications and platforms. + Ability to balance multiple priorities and meet strict deadlines. + Excellent written and verbal communication skills; with the ability to articulate complex messages in easy-to-understand language. + Detailed oriented and well organized. + Willingness to challenge the status quo, with a track record of driving change. **Desired Skills and Experience** + Experience with process automation and handling various data types, including structured data in relational databases and Hadoop, as well as unstructured/semi-structured data. + Expertise as a technology architect addressing complex business problems involving different applications. + Experience managing large data sets utilizing tools such as Hadoop or Trino. + Experience building container-based platforms. + Experience in building scalable platforms which efficiently use hardware across multiple different platforms. + Knowledge of emerging technology trends and solutions. + Ability to work effectively within a cross-functional team environment. + Hands-on Experience in managing access controls and user permission across multiple applications and platforms. **Job Description:** This job is responsible for supporting data and technology requests, complex reporting and analysis, and modeling to manage risk and minimize credit and operating losses. Key responsibilities include reviewing and analyzing portfolio trends, supporting the development of more complex databases or queries to extract data, and supporting the production of data for internal and external reporting needs. Job expectations include working with Technology to implement changes necessary to support ongoing data needs. **Responsibilities:** + Supports the development and execution of reporting to allow Risk and business partners to effectively identify and manage risk + Analyzes trends and supports the data design, portfolio trends, loss trends, and portfolio dynamics to ensure alignment with business strategies + Provides analytical support on various product strategic initiatives affecting multiple Risk functions and lines of business to ensure company goals are met + Participates in the development of database production processes and performance reports for senior management, using data mining and other advanced analytical techniques to aggregate data + Supports with responding to complex ad-hoc requests for information from both internal and external parties + Provides support on cross-functional efforts to remediate data quality issues + Monitors the outputs of controls and investigates alerts from the control checks **Skills:** + Attention to Detail + Business Intelligence + Data and Trend Analysis + Risk Analytics + Risk Management + Adaptability + Collaboration + Continuous Improvement + Data Visualization + Project Management + Business Acumen + Issue Management + Regulatory Relations + Stakeholder Management + Technical Documentation **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) . To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of Americas Drug-free Workplace and Alcohol Policy, CLICK HERE . This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Senior Business Analyst

Charlotte, North Carolina; Atlanta, Georgia; Chandler, Arizona; Chicago, Illinois; Westlake Village, California; Jacksonville, Florida

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Role Overview:

The Senior Business Analyst is accountable for analyzing new requirements and translating those requirements into clear vision for our technology partners. Gather and document business requirements/design and assess requirements for applications and business processes impacted and evaluate requirements in terms of work involved and proposed split between EIT and EIT Technology as well as alignment to target business processes. The Senior Business Analyst will ensure on-time delivery of project tasks and milestones and follow proper escalation paths.

This role also entails applying technical and business knowledge to identify, research, analyze and resolve complex problems with participation in design, development, and implementation of enhancements to our technologies and/or processes.

We are seeking candidates with subject matter expertise in areas of gathering and documenting business requirements, who maintains strong customer relationships with key internal/external partners and partnerships with EIT Technology Leadership, and has a proven track record of seamlessly leading and executing enterprise-wide initiatives.

The role requires strategic and critical thinking and willingness to dig into the details of both technology features available in the existing test platform and new technology enhancement requirements to ensure they are fit for purpose. The candidate must be a strong communicator and able to effectively explain the rationale and details of the methodologies to a broad set of audiences that include key senior stakeholders across the Bank.

Required Education & Experience:

Bachelor’s degrees or above in fields including but not limited to: Business Administration, Finance, IT, Process, Operations Research.

7+ years of relevant work experience (5+ if holds a Masters Degree).

Required Skills:

Ability to build relationships and effectively influence key stakeholders.

Feels ownership and accountability for delivering high quality work, able to balance multiple priorities and meet strict deadlines.

Strong written and verbal communication skills; ability to articulate complex messages in an easy-to-understand language.

Well organized with attention to detail.

Willing to challenge the status quo and with a track record of driving change.

Asks the next-level questions, applies context to determine direction.

Experience implementing process improvements.

Balances strategic objectives to prioritize future needs and quickly makes decisions on short term actions while maintaining focus to increase effectiveness, efficiency, and productivity.

Self-starter: Initiates work independently, before being asked.

Intellectual curiosity.

Desired Skills and Experiences:

Business Analyst experience in an Agile environment bridging the gap between users and Technology.

Experience of using Agile software development tools (e.g. JIRA/Confluence).

Experience in documentation of user guides, procedures, and process maps.

Experience of working with Data integration team.

Experience in testing the business functions and processes on Information Systems, coordinating, and facilitating User Acceptance Testing.

Shift: 1st shift (United States of America)

Hours Per Week: 40

Pay Transparency details:

Pay range: $120,000.00 - $178,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible. This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits: This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

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Business Analyst Bank Of America Merrill Lynch Jobs

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