Business Analyst ContractHybrid/Remote with travel OverviewThe Business Analyst plays a dynamic role responsible for supporting project and product delivery teams with direct reporting to the Manager, IT Business Analysis. The Business Analyst performs various functions based on both user needs and a good understanding of applicable business systems and industry requirements. The Business Analyst serves as a team member for the documentation of requirements which can take the form of epics, features, user stories, and acceptance criteria for prioritized system and feature development. The Business Analyst is a collaborative team player with a growth mindset and an interest in devising or modifying procedures to solve the complex business systems and industry requirements of our business, users, and customers to help build the digital utility of the future. Responsibilities<ul><li>Interacts and effectively communicates with internal clients to understand functional requirements that potentially lead to user stories and acceptance criteria. </li><li>Organizes and facilitates meetings with Business, Design, Dev Team, and other groups as needed.</li><li>Develops, refines, and documents requirements in the form of epics, features, user stories and acceptance criteria for prioritized feature development.</li><li>Supports the team with current and potential system inputs, processes, and outputs including interface mapping and documentation of business processes – “As Is / To Be” State.</li><li>Consulted on functional testing of system modifications.</li><li>Ensures traceability on project work including capturing requirements; tracking test cases linked to requirements; and may support capturing defects and linking to root cause as part of User Acceptance Testing (UAT).</li><li>Supports testing activities prior to release, assuring we built what aligns to agreed features and capabilities.</li><li>Assists with training documentation and supporting product details for the business.</li><li>Collaborates with the Design Team in the Discovery Phase of Agile Playbook related to user requirement activities.</li><li>Participates in the development and implementation of programs intended to strengthen internal controls or improve client service and/or support.</li><li>Provide RFP support in terms of gathering high level requirements, mapping flows, and providing demos.</li><li>Assist with and support business case development including business analyses or feasibility studies associated with technology initiatives.</li><li>All other duties and projects as assigned.</li></ul>

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission   of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Business Analyst – Access Center duties will primarily revolve around maintaining an efficient provider scheduling process for the network. This role will be responsible for the maintenance of key Epic Cadence documents including provider scheduling decision trees, IT technical requirements, provider template designs, and provider clinical time targets. The Business Analyst will partner with the Manager, Capacity Planning to support assigned service lines with provider capacity planning. This role will support routine Patient Access Analytics review through monthly and quarterly engagement meetings with assigned specialties to continually improve patient scheduling and performance of patient access targets, such as schedule utilization and patient throughput.
JOB DUTIES AND RESPONSIBILITIES:

Responsible for maintaining service line decision tree documents through monthly optimization meetings with IT, practice operations, and Manager, Capacity Planning.

Responsible for maintaining service line Epic Cadence business requirements documents through monthly optimization meetings with IT, practice operations, and Manager, Capacity Planning.

Responsible for maintaining provider template design documents that validate adherence to established patient access guidelines and principles.

Completion of routine audits to ensures provider scheduling in Epic is built accordingly to approved decision trees, Cadence requirements, and template designs.

Responsible for the onboarding of providers to the documents listed above prior to their start date. Collaborating with the IT team to ensure new providers are built for the Scheduler, MyChart, and Mobile versions of the decision tree.

Models impact of SLPG Access/ IT security principles and partners with SLPG operations to ensure awareness and adoption, as appropriate.

Identifies and addresses decision tree barriers and partners with Epic Analysts (Decision Tree), the Epic Cadence Team, and others to optimize the use of Epic functionality to enable optimal scheduling effectiveness.

Assists with preparations for monthly and quarterly patient access reviews to manage performance and proactively identify trends or inconsistencies for assigned specialty teams.

Provide business support to the implementation of provider scheduling solutions (i.e., UKG EZCall) and ongoing support to the specialty.

Other related duties as assigned.

PHYSICAL AND SENSORY REQUIREMENTS:

Sitting for up to 7 hours per day, 4 hours at a time; standing for up to 7 hours per day, 4 hours at a time; walking for up to 2 hours a day, 1 hour at a time. Seeing as it relates to general, near, color, and peripheral vision. Hearing as it relates to normal and telephone conversations.

EDUCATION:

Bachelor’s degree, required.

TRAINING AND EXPERIENCE:

Required:  A minimum of three years of related healthcare industry experience, with a vendor or consulting organization, or within a large provider-based delivery system.
Preferred:  Schedule Strategy End User Badge. 2+ year of experience with data analysis and reporting. 2+ years of experience with scheduling.

Please complete your application using your full legal name and current home address.  Be sure to include employment history for the past seven (7) years, including your present employer.  Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.  It is highly recommended that you create a profile at the conclusion of submitting your first application.  Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an     Equal Opportunity Employer.

The role of the Business Analyst is to analyze, design, implement, and support enterprise technology solutions that enhance Sharp's operational processes, driving efficiency and accuracy throughout the organization. ESSENTIAL DUTIES AND RESPONSIBILITIES: The following is a list of minimum responsibilities related to the Business Analyst position. Other duties may also be assigned. <ul><li>Collaborate with cross-functional teams, including Supply Chain, Packaging Services, Quality, Finance, Continuous Improvement and IT, to gather and understand business requirements related to key operational departments.</li><li>Identify opportunities for process automation and optimization utilizing corporate enterprise systems capabilities and best practices.</li><li>Assist with documentation and testing to support confirmation of business requirements.</li><li>Assist with providing training as needed.</li><li>Collaborate with external consultants and vendors when necessary, ensuring seamless integration and performance of enterprise systems at Sharp.</li><li>Stay up to date with industry trends and advancements in enterprise technologies and propose innovative solutions to enhance our operations.</li><li>Participate in the development of training materials and provide training sessions to end-users to ensure proper system utilization and understanding.</li></ul> QUALIFICATIONS: <ul><li>Strong analytical and problem-solving skills, with the ability to translate business requirements into effective technology solutions.</li><li>Experience in project execution, including leading or participating in ERP implementation projects.</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.</li><li>Self-motivated and adaptable, with the ability to work independently and as part of a team in a fast-paced environment.</li><li>Strong organizational skills with a keen attention to detail and the ability to prioritize tasks effectively.</li><li>Flexibility to adapt to changing business needs and willingness to learn new technologies and methodologies.</li><li>Proficient in English language (both spoken and written).</li></ul> PREFERRED / REQUIRED EDUCATION and/or EXPERIENCE: <ul><li>Bachelor's degree in Information Technology, Supply Chain Management, Business Administration, or related field.</li><li>Proven experience (3+ years) in ERP desirable, with preference for experience in complex supply chain organizations.</li><li>Life Science experience a plus.</li></ul> PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. <ul><li>Sitting and Computer Use: Periods of sitting and extensive use of computers and office equipment.</li><li>Communication: Regular communication via phone, email, and virtual meetings.</li><li>Mobility: Occasional need to move around the office for meetings and collaborations.</li><li>Light Lifting: Occasionally lifting light office supplies or equipment, typically up to 10-20 pounds.</li></ul>

Company Summary StatementAs one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPLs companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.OverviewThis position will be involved in developing and implementing processes related to IT Financial Management and Value Realization. This could involve working with IT Project Managers and other IT leaders to manage and report on IT project financials. It could also involve building and analyzing reports of IT financial spend, meeting with IT leaders and business stakeholders to report on and track value derived from IT projects and writing process documentation and job aids for newly developed processes.Under the supervision of the Manager, IT Governance and Controls or other Budget Analysts, the intern will be assigned responsibilities to work on projects and programs necessary to achieve or exceed long and short-term financial goals.Position is full time during the summer (40 hours/week) and may be part time during the spring/fall semester (around 20 hours/week) and hours are Monday - Friday, 8am - 5pm, with flexibility around the students class schedule.ResponsibilitiesDevelop monthly and annual forecasts for IT capital and O&M projects.Analyze and report on forecast to actual and forecast to budget variances for projects.Gather and submit accruals for IT projects.Review project invoices and ensure correct accounting.Work on teams to develop new IT Financial Management and Value Realization processesDevelop reports in Microstrategy or PowerBI or other reporting toolsWrite process documentation and job aids for IT employees and contractorsOther duties as assigned by management.QualificationsPursuing a bachelors or masters degree in Accounting, Finance, Business or related field of study.Minimum GPA 3.00Pursuing a bachelors or masters degree in Accounting, Finance, Business or related field of study.Minimum GPA 3.00Develop monthly and annual forecasts for IT capital and O&M projects.Analyze and report on forecast to actual and forecast to budget variances for projects.Gather and submit accruals for IT projects.Review project invoices and ensure correct accounting.Work on teams to develop new IT Financial Management and Value Realization processesDevelop reports in Microstrategy or PowerBI or other reporting toolsWrite process documentation and job aids for IT employees and contractorsOther duties as assigned by management.Remote WorkThe company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.Equal Employment OpportunityOur company is an equal opportunity, affirmative action employer dedicated to diversity and the strength it brings to the workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identify, genetic information, disability status, or any other protected characteristic.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.The Business Analyst Access Center duties will primarily revolve around maintaining an efficient provider scheduling process for the network. This role will be responsible for the maintenance of key Epic Cadence documents including provider scheduling decision trees, IT technical requirements, provider template designs, and provider clinical time targets. The Business Analyst will partner with the Manager, Capacity Planning to support assigned service lines with provider capacity planning. This role will support routine Patient Access Analytics review through monthly and quarterly engagement meetings with assigned specialties to continually improve patient scheduling and performance of patient access targets, such as schedule utilization and patient throughput.JOB DUTIES AND RESPONSIBILITIES:Responsible for maintaining service line decision tree documents through monthly optimization meetings with IT, practice operations, and Manager, Capacity Planning.Responsible for maintaining service line Epic Cadence business requirements documents through monthly optimization meetings with IT, practice operations, and Manager, Capacity Planning.Responsible for maintaining provider template design documents that validate adherence to established patient access guidelines and principles.Completion of routine audits to ensures provider scheduling in Epic is built accordingly to approved decision trees, Cadence requirements, and template designs.Responsible for the onboarding of providers to the documents listed above prior to their start date. Collaborating with the IT team to ensure new providers are built for the Scheduler, MyChart, and Mobile versions of the decision tree.Models impact of SLPG Access/ IT security principles and partners with SLPG operations to ensure awareness and adoption, as appropriate.Identifies and addresses decision tree barriers and partners with Epic Analysts (Decision Tree), the Epic Cadence Team, and others to optimize the use of Epic functionality to enable optimal scheduling effectiveness.Assists with preparations for monthly and quarterly patient access reviews to manage performance and proactively identify trends or inconsistencies for assigned specialty teams.Provide business support to the implementation of provider scheduling solutions (i.e., UKG EZCall) and ongoing support to the specialty.Other related duties as assigned.PHYSICAL AND SENSORY REQUIREMENTS:Sitting for up to 7 hours per day, 4 hours at a time; standing for up to 7 hours per day, 4 hours at a time; walking for up to 2 hours a day, 1 hour at a time. Seeing as it relates to general, near, color, and peripheral vision. Hearing as it relates to normal and telephone conversations.EDUCATION:Bachelors degree, required.TRAINING AND EXPERIENCE:Required: A minimum of three years of related healthcare industry experience, with a vendor or consulting organization, or within a large provider-based delivery system.Preferred: Schedule Strategy End User Badge. 2+ year of experience with data analysis and reporting. 2+ years of experience with scheduling.Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)

Company Summary Statement As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities - PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy - provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL's companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today. Overview This position will be involved in developing and implementing processes related to IT Financial Management and Value Realization. This could involve working with IT Project Managers and other IT leaders to manage and report on IT project financials. It could also involve building and analyzing reports of IT financial spend, meeting with IT leaders and business stakeholders to report on and track value derived from IT projects and writing process documentation and job aids for newly developed processes. Under the supervision of the Manager, IT Governance and Controls or other Budget Analysts, the intern will be assigned responsibilities to work on projects and programs necessary to achieve or exceed long and short-term financial goals. Position is full time during the summer (40 hours/week) and may be part time during the spring/fall semester (around 20 hours/week) and hours are Monday - Friday, 8am - 5pm, with flexibility around the student's class schedule.Responsibilities <ul><li>Develop monthly and annual forecasts for IT capital and O&M projects. </li><li>Analyze and report on forecast to actual and forecast to budget variances for projects. </li><li>Gather and submit accruals for IT projects. </li><li>Review project invoices and ensure correct accounting. </li><li>Work on teams to develop new IT Financial Management and Value Realization processes </li><li>Develop reports in Microstrategy or PowerBI or other reporting tools </li><li>Write process documentation and job aids for IT employees and contractors </li><li>Other duties as assigned by management. </li></ul> Qualifications Pursuing a bachelor's or master's degree in Accounting, Finance, Business or related field of study. Minimum GPA 3.00

Company Summary Statement

As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.

Overview

This position will be involved in developing and implementing processes related to IT Financial Management and Value Realization. This could involve working with IT Project Managers and other IT leaders to manage and report on IT project financials. It could also involve building and analyzing reports of IT financial spend, meeting with IT leaders and business stakeholders to report on and track value derived from IT projects and writing process documentation and job aids for newly developed processes.

Under the supervision of the Manager, IT Governance and Controls or other Budget Analysts, the intern will be assigned responsibilities to work on projects and programs necessary to achieve or exceed long and short-term financial goals.

Position is full time during the summer (40 hours/week) and may be part time during the spring/fall semester (around 20 hours/week) and hours are Monday - Friday, 8am - 5pm, with flexibility around the student’s class schedule.

Responsibilities

Develop monthly and annual forecasts for IT capital and O&M projects.

Analyze and report on forecast to actual and forecast to budget variances for projects.

Gather and submit accruals for IT projects.

Review project invoices and ensure correct accounting.

Work on teams to develop new IT Financial Management and Value Realization processes

Develop reports in Microstrategy or PowerBI or other reporting tools

Write process documentation and job aids for IT employees and contractors

Other duties as assigned by management.

Qualifications

Pursuing a bachelor’s or master’s degree in Accounting, Finance, Business or related field of study.

Minimum GPA 3.00

Pursuing a bachelor’s or master’s degree in Accounting, Finance, Business or related field of study.

Minimum GPA 3.00

Develop monthly and annual forecasts for IT capital and O&M projects.

Analyze and report on forecast to actual and forecast to budget variances for projects.

Gather and submit accruals for IT projects.

Review project invoices and ensure correct accounting.

Work on teams to develop new IT Financial Management and Value Realization processes

Develop reports in Microstrategy or PowerBI or other reporting tools

Write process documentation and job aids for IT employees and contractors

Other duties as assigned by management.

Remote Work

The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.

Equal Employment Opportunity

Our company is an equal opportunity, affirmative action employer dedicated to diversity and the strength it brings to the workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identify, genetic information, disability status, or any other protected characteristic.

Business Analyst Jobs in Allentown, PA

Business Analyst
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Business Analyst Access Center
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Business Analyst
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Summer 2025 Business Analyst Intern Hybrid
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Business Analyst Access Center
December 5, 2024

Summer 2025 Business Analyst Intern Hybrid
December 5, 2024

Summer 2025 Business Analyst Intern Hybrid
December 4, 2024

Quick filters

Top companies

Business Analyst Jobs in Allentown, PA

Business AnalystDecember 17, 2024

Business Analyst Access CenterDecember 11, 2024

Business AnalystDecember 6, 2024

Summer 2025 Business Analyst Intern HybridDecember 5, 2024

Business Analyst Access CenterDecember 5, 2024

Summer 2025 Business Analyst Intern HybridDecember 5, 2024

Summer 2025 Business Analyst Intern HybridDecember 4, 2024

Quick filters

Top companies

Business Analyst
December 17, 2024

Business Analyst Access Center
December 11, 2024

Business Analyst
December 6, 2024

Summer 2025 Business Analyst Intern Hybrid
December 5, 2024

Business Analyst Access Center
December 5, 2024

Summer 2025 Business Analyst Intern Hybrid
December 5, 2024

Summer 2025 Business Analyst Intern Hybrid
December 4, 2024