Job Title: SFDC Business Analyst (Remote) **Please include Linkedin on your resume** Job Responsibilities:<ol> <li>Solution Design and Requirements Analysis.</li> <li>Demonstrate proofs-of-concept, directly interacting with the client stakeholders.</li> <li>Write-up a full-fledged BRD; Process-flow documents; Write user-stories, and any other documentation as needed for the Salesforce Implementation.</li> <li>Gather business requirement (requirements maybe related to implementation of SFDC Service/Sales Cloud/Marketing Cloud/Community Cloud/Chatter, or may pertain to development of pure-play Custom-applications on the Force.com platform)</li> <li>Build prototype configurations in Sales/Service Cloud/Marketing Cloud /Community Cloud/Force.com/Chatter as part of Design phase.</li> <li>Coordinate with Development, Configuration and Testing teams during build and deployment phases of the project.</li> <li>Liaise between IT and business teams to help clarify questions and requirements.</li> <li>Grasp user requirements quickly, and present information to users effectively during design / prototype reviews / JAD sessions.</li></ol> Qualifications:<ol> <li>Total IT industry experience of at least 10 years, with at least 8 of those in Salesforce.com and Sales/Service Cloud. Projects experience with specific reference to CRM Roadmap planning and Sales/Service Cloud / Community Cloud / Marketing Cloud / Force.com Implementation / Architectural oversight will be necessary.</li> <li>Knowledge of Sales/Service Cloud - should have experience working with SFDC objects, configuration and administration essentials.</li> <li>Apex/Visualforce programming background/experience preferred.</li> <li>Must be able to write-up a full-fledged BRD; Process-flow documents; Write user-stories, and any other documentation as needed for the Salesforce Implementation.</li> <li>Ability to capture requirements from business users.</li> <li>Strong hands-on experience and high degree of comfort in preparing Requirement artifacts like BRD, SRS (Functional requirements), Gap analysis documents/Use-cases, and Solution Design documentation.</li> <li>Prior experience in designing solutions in Sales/Service Cloud/Community Cloud/Marketing Cloud/ Force.com based on a BRD, and churning out a Solution Design / Technical Design Document.</li> <li>Experience in interacting with Business teams and Users across different geographies, and in running end-to-end Requirements-gathering and Design-brainstorming whiteboarding sessions.</li> <li>Able to build prototype configurations in Sales/Service Cloud/Marketing Cloud /Community Cloud/Force.com/Chatter as part of Design phase.</li> <li>Good communication and analytical skills are a must.</li> <li>Experience in Onsite-Offshore coordination,</li> <li>Late-evening and/or early-morning calls with Offshore development/configuration/testing teams will be part of the Project in the long-run.</li></ol>

Job Summary: We are seeking an experienced Salesforce Business Analyst with expertise in Sales/Service Cloud to join our team. The ideal candidate will play a key role in implementing Salesforce solutions, gathering business requirements, and designing scalable solutions to meet organizational goals. This role involves extensive collaboration with stakeholders across geographies, and the successful candidate will serve as a liaison between IT and business teams while ensuring successful project delivery. Key Responsibilities: <ul><li>Lead or play a significant role in a minimum of 4-5 Salesforce Sales/Service Cloud implementations, each lasting at least six months.</li><li>Capture business requirements and translate them into detailed design documentation, including BRDs, process flow documents, and user stories.</li><li>Design solutions for Sales/Service Cloud and other Salesforce platforms such as Community Cloud and Marketing Cloud, including creating prototypes and configuration.</li><li>Collaborate with business users to gather requirements for various Salesforce applications and custom applications on the Force.com platform.</li><li>Drive requirements analysis, prepare functional and solution design documents, and perform gap analysis.</li><li>Conduct design brainstorming sessions, whiteboarding workshops, and end-to-end requirements gathering with stakeholders.</li><li>Manage and coordinate onsite-offshore teams during development, configuration, and testing phases.</li><li>Handle late-evening or early-morning calls to ensure alignment with offshore teams.</li><li>Develop and maintain functional design specifications, deployment documentation, and other necessary artifacts.</li><li>Provide technical guidance to teams, perform peer reviews, and suggest code improvements.</li><li>Mentor junior team members and lead knowledge-sharing initiatives to contribute to the CRM practice.</li><li>Stay updated on Salesforce technologies and implement new features where applicable.</li></ul> Required Qualifications: <ul><li>At least 10 years of IT industry experience with 8+ years in Salesforce.com, specifically in Sales/Service Cloud.</li><li>Hands-on experience working with Salesforce objects, configurations, and administration.</li><li>Strong documentation skills with the ability to create BRDs, SRS documents, and solution designs.</li><li>Experience in designing and implementing scalable Salesforce solutions based on business requirements.</li><li>Excellent communication and analytical skills, with the ability to present solutions and prototypes effectively to stakeholders.</li><li>Proven ability to manage onsite-offshore coordination and resolve build and deployment issues.</li><li>Familiarity with Agile methodologies such as Scrum and Kanban.</li></ul> Preferred Qualifications: <ul><li>Apex/Visualforce programming experience is a plus.</li><li>Knowledge of Salesforce integration using SOAP/REST APIs.</li><li>Experience with data-loading tools and production deployment processes.</li><li>Relevant Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder).</li><li>Ability to work under pressure, handle multiple tasks, and build confidence with customers by delivering quality results on time.</li></ul> Education: Bachelors Degree

Job Description Overview Our client is a design and technology studio looking to add to their team in Dallas, TX and Orange County, CA. When our clients want a team that understands their ecosystem, prioritizes user experience, and understands what goes into the successful development and launch of an enterprise application, they call us. And one of the most crucial roles on that team is the Business Analyst. This role will be key in gathering requirements, architecting complex processes, identifying improvements, and writing detailed specifications for large scale enterprise applications that we develop for Toyota. They will interact with the entire project team and stakeholders, including UX designers, technical architects, partners, development teams, project teams from related applications, and most importantly our client. We want someone who enjoys problem solving in a fast-moving, small-agency environment but still has the professional experience to work with large clients and a multitude of stakeholders. Our clients often choose us to work alongside major consulting organizations because of our nimble nature and consistent track record. Responsibilities <ul><li>Become an expert on the application and the process(es) it supports<li>Translate business requirements into clear and concise functional specifications for technical teams<li>Assist in QA and UAT to ensure Five & Done's quality standards are always met<li>Work cross-functionally to compile and communicate key insights, identify improvement opportunities, and offer recommendations to the client<li>Assess value and feasibility of new features requested by client<li>Participate in and support as needed client meetings and training seminars<li>Support Business Analysis efforts, including eliciting, documenting, and analyzing business requirements, processes, and workflows<li>Communicate complex technical concepts to non-technical stakeholders<li>Create presentation decks as needed for the business </ul> EEO Statement Apollo Professional Solutions, Inc. is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, disability status, medical condition, pregnancy, genetic information, protected veteran status, gender, sexual orientation, gender identity or expression, or any other status or characteristic protected under federal, state, or local law. Meet Your Recruiter David Barrios var isBannerImage = '';// if isBannerImage is empty or undefinedif(isBannerImage''){jQuery('.jb-recruiter-profile-picture').css('left', '0');jQuery('.jb-recruiter-profile-picture').css('bottom', '0');}

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Business Analyst Jobs in Aliso Viejo, CA

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