Human Resources Analytics Manager
Full Time | Day Shift | 40 hours per week
Lutheran Social Services of Central Ohio is currently seeking a Human Resources Analytics Manager based out of our home office in Columbus, Ohio.
The ideal candidate will share Our Mission: Creating a better world by serving people in need.
The HR Analytics Manager is responsible for data analytics, HRIS, and process improvement initiatives within the Human Resource arena. This position will gather, analyze, and process qualitative and quantitative data within the organization, identifying trends and making recommendations for improvement. In addition, this position is responsible for supporting the direction and management of HRIS initiatives, projects, and applications. It participates in the identification and implementation of new modules/functionality and applications, as appropriate, as well as ongoing support of existing applications.
What will I do as a Human Resources Analytics Manager with Lutheran Social Services:
<ul>
<li>Lead, manage and monitor human resources analytics, metrics and Key Performance Indicators (KPI's) and process improvement efforts.
<ol>
<li>Proactively gather, analyze, and interpret qualitative and quantitative data and information and prepare relevant reports, dashboards, and/or presentations to generate insights and recommendations in support of the Agency's business objectives.</li>
<li>Document and implement process improvements related to policy and/or organizational changes.</li>
<li>Analyze business processes, reduce redundancies, and identify areas for potential improvement.</li>
</ol></li>
<li>Act as subject matter expert and process owner for HRIS system and reporting.
<ol>
<li>Lead processes within the HRIS system including workflow management and documentation; research and resolution to issues; and recommending solutions or alternate methods to meet new or existing requirements.</li>
<li>Analyze new and/or existing functionality opportunities and make recommendations on future options.</li>
<li>Generate reports and/or queries including writing, maintaining, and supporting a variety of reports or queries utilizing appropriate reporting tools.</li>
<li>Conduct training, including developing user procedures, guidelines, and documentation. Train customers on new functionality.</li>
<li>Lead the testing and implementation of new system processes or enhancements.</li>
</ol></li>
<li>Other duties as assigned.
<ol>
<li>Participate in other analytical tasks and/or projects including benchmarking compensation or benefits, participating in compensation market data research, conducting job analysis, leading/coordinating open enrollment or vendor implementation/partnerships.</li>
<li>Provide support with generalist HR duties as necessary and assigned.</li>
</ol></li>
</ul>
Requirements for a Human Resources Analytics Manager with Lutheran Social Services:
<ul>
<li>Bachelor's degree in human resources, business, management information systems or related field or equivalent level of education and experience.</li>
<li>At least 5 years of progressive responsibility in Human Resources with experience in 2 or more of the following areas: HRIS, data analytics, project management, organizational development, compensation and/or benefits.</li>
<li>Valid Ohio driver's license, access to reliable insured transportation and ability to meet LSS insurance standards required.</li>
<li>Solid computer skills with experience in HRIS required with Paycom specific experience preferred.</li>
<li>Demonstrated knowledge and experience in multiple functional areas of Human Resources (employee relations, recruitment, compensation, benefits, etc.).</li>
<li>Strong business acumen.</li>
<li>Demonstrated experience in data collection, compilation, and analysis.</li>
<li>Strong critical thinking and analytical skills.</li>
<li>Knowledge and/or experience in process improvement initiatives.</li>
<li>Solid written and verbal communication skills with the ability to articulate technical information in a concise and understandable manner.</li>
</ul>
Benefits with Lutheran Social Services:
<ul>
<li>Health insurance with 4-plan options!</li>
<li>Tuition Reimbursement Program</li>
<li>403(b) retirement plan with employer matched savings</li>
<li>Dental and Vision insurance</li>
<li>Medical and Childcare Flexible Spending (FSA)</li>
<li>Health Savings Account</li>
<li>PTO and 9 Paid Holidays</li>
<li>Opportunity to make a positive impact on individuals & the community.</li>
</ul>
About Lutheran Social Services:
We put our Mission of Service into action. Every day LSS serves thousands of people in 27 Ohio counties by addressing the four core societal issues of food, shelter, safety, and healing. LSS offers Food Pantries, housing and supportive services through homeless shelters, domestic violence services, senior living and health care, affordable housing communities, and other services that uplift families and strengthen communities.
Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.
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Northwest Bank is a premier financial services provider focused on delivering best-in-class customer experiences while remaining committed to the local communities we serve. The Deposit Pricing & Analytics Manager will work cross-functionally with partners to accelerate balance and customer acquisition, manage balance retention, and ensure the competitive positioning of deposit products across multiple geographies. This position will devise, maintain, and execute deposit rate strategies for the Consumer and Business portfolios, including development and management of pricing elasticity models to support balance growth and desired net interest margins. This role will require effective collaboration with key bank partners, including line of business leadership, marketing, technology, enterprise project management, compliance, and finance. Additionally, the Deposit Pricing & Analytics Manager will execute projects to support enhancements, product launches and marketing campaigns. <h3>Essential Functions</h3><ol><li>Develop / Manage Deposit Pricing models to optimize rate / marketing activities allowing the bank to grow at the lowest overall cost. Including monitoring competitive landscape and ensuring Northwest maintains its desired pricing stance.</li><li>Manage overall Net Interest Margin for organization, partnering with Retail, Business and Commercial Lines in addition to Treasury management to find the optimal pricing point to support balance acquisition and retention through economic cycles.</li><li>Execute short-term rate tactics, support the development of new product and rate concepts, and develop long-term product pricing and rate strategies.</li><li>Develop / Manage overall end to end bank exception rate processes.</li><li>Partner with stakeholders to execute on all rate change implementations.</li><li>Partner with other Product Management team members and other stakeholders to support development of the product vision, make recommendations related to product design/functionality (as measured by customer value, growth and business outcomes) and work with marketing and sales to ensure we are executing on those visions.</li><li>Partner with internal stakeholders, aligning on customer and market research and analytics to ensure we are working towards our current year objectives.</li><li>Manage third party relationships, including Curinos, related to competitive insights, model development and deployment.</li><li>Research customer segments served by Northwest Bank's products, conduct market assessments, and recommend actions to increase share of wallet and market share.</li><li>Develop annual and strategic financial plans for Deposit Portfolio.</li><li>Support general Ad Hoc analysis within the deposit portfolio.</li><li>Maintain Northwest Bank's standard for internal controls, such as the internal and external audit points working efficiently and effectively to satisfy any issues raised by regulators as needed.</li><li>Support in Vendor management responsibilities.</li><li>Market Research and Analysis: Stay abreast of market trends, competitor offerings, and evolving client requirements. Use market signals and insights to identify opportunities to enhance existing products. Perform continuous benchmarking related to our Deposit Rates and Product offerings.</li><li>Portfolio Management: Monitor portfolio trends including P&L, Balances, Fee income, productions, attrition. Report out to partners, make recommendations for enhancements/corrective action when actuals are not in line with expectations.</li><li>Work closely with Treasury to support overall bank funding.</li><li>Risk Management: Have solid understanding of first line of defense, the importance of risk management and their roles and responsibilities therein.</li><li>Knowledge of fundamental regulations governing U.S. retail deposit accounts, payments, and digital banking services, including but not limited to Regulation DD, Truth in Savings, Regulation E, and Regulation CC. Apply this knowledge to ensure compliance, risk management, and proper regulatory reporting.</li><li>Working knowledge of other important regulations, including but not limited to the Bank Secrecy Act (BSA), Patriot Act and Office of Foreign Assets Control (OFAC).</li><li>Responsible for adherence to compliance as it pertains to products, services, delivery and management of deposit products and overall portfolio.</li></ol> <h3>Additional Essential Functions</h3><ol><li>Ensure compliance with Northwest's policies and procedures, and Federal/State regulations.</li><li>Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency.</li><li>Work as part of a team.</li><li>Work with on-site equipment.</li><li>Complete other duties and special projects as requested by management.</li></ol> <h3>QUALIFICATIONS</h3>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. <h3>Education</h3>Bachelor's Degree Business, Finance, Marketing, or related field preferred. <h3>Preferred Work Experience</h3>8 - 12 years Deposit pricing, rate analytics, and modeling. <h3>General Supervisory/Manager Knowledge, Skills, and Abilities</h3><ol><li>Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches.</li><li>Ability to allocate and effectively use information, personnel, time, and other resources necessary for implementation of Northwest's strategic plans.</li><li>Ability to make decisions, render judgments, and take action on tasks within the scope of given authority in a timely fashion.</li><li>Ability to develop, evaluate, and implement alternative courses of action, based on correct assumptions concerning resources and guidelines, and support decisions or recommendations with data or reasoning.</li><li>Ability to present and express ideas and information effectively and concisely in an oral and/or written mode in a manner appropriate for the audience.</li><li>Ability to listen and comprehend what others are saying and facilitate the open exchange of ideas and information.</li><li>Ability to motivate and provide direction in the activities of others, appropriately assigning work and authority, in the accomplishment of goals; providing advice and assistance as required.</li><li>Ability to understand and appropriately apply procedures, requirements, regulations, and policies; maintain credibility with others on specialty matters.</li></ol> <h3>Additional Knowledge, Skills and Abilities</h3>- Excellent people skills, a positive attitude and leadership abilities are critical to the success of this position.- Adaptability, customer focus, decisiveness, driving for results, initiative, sales focus, teamwork and cooperation, business acumen, developing others, managing others, project management. The pay range for this position is generally $100,000-135,000 annually. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available. #LI-JB1
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<h3>Job Description</h3><div>Job Description<div>Human Resources Analytics ManagerFull Time | Day Shift | 40 hours per weekLutheran Social Services of Central Ohio is currently seeking a Human Resources Analytics Manager based out of our home office in Columbus, Ohio. The ideal candidate will share Our Mission: Creating a better world by serving people in need.<hr />The HR Analytics Manager is responsible for data analytics, HRIS, and process improvement initiatives within the Human Resource arena. This position will gather, analyze, and process qualitative and quantitative data within the organization, identifying trends and making recommendations for improvement. In addition, this position is responsible for supporting the direction and management of HRIS initiatives, projects, and applications. It participates in the identification and implementation of new modules/functionality and applications, as appropriate, as well as on-going support of existing applications. This position is expected to drive, influence and partner with HR and our end-users to best leverage system and processes currently in place and to drive improvements where necessary.What will I do as a Human Resources Analytics Manager with Lutheran Social Services:<ul><li>Lead, manage and monitor human resources analytics, metrics and Key Performance Indicators (KPI's) and process improvement efforts.<ol><li>Proactively gather, analyze, and interpret qualitative and quantitative data and information and prepare relevant reports, dashboards, and/or presentation to generate insights and recommendations in support of the Agency's business objectives.</li><li>Document and implement process improvements related to policy and/or organizational changes</li><li>Analyze business processes, reduce redundancies, and identify areas for potential improvement</li></ol></li><li>Act as subject matter expert and process owner for HRIS system and reporting.<ol><li>Acts as leads for processes within the HRIS system including but not limited to workflow management and documentation; research and resolution to issues; and recommending solutions or alternate methods to meet new or existing requirements.</li><li>Leads in analyzing new and/or existing functionality opportunities and makes recommendations on future options.</li><li>Generates reports and/or queries including writing, maintaining, and supporting a variety of reports or queries utilizing appropriate reporting tools. Assists in the development of standard reports for team members and/or customer. Complete regulatory reporting requirements including but not limited to EEO-1, Vets 4212, AAP, and/or ACA.</li><li>Conducts training, including developing user procedures, guidelines, and documentation. Trains customers on new functionality.</li><li>Leads the testing and implementation of new system processes or enhancements.</li></ol></li><li>Other duties as assigned<ol><li>May lead or participate in other analytical tasks and/or projects including but not limited to benchmarking compensation or benefits, participating in compensation market data research, conducting job analysis among other tasks, leading/coordinating open enrollment or vendor implementation/partnerships.</li><li>Provide support with generalist HR duties as necessary and assigned </li></ol></li></ul>Requirements for a Human Resources Analytics Manager with Lutheran Social Services:<ul><li>Bachelor's degree in human resources, business, management information systems or related field or equivalent level of education and experience.</li><li>At least 5 years of progressive responsibility in Human Resources with experience in 2 or more of the following areas: HRIS, data analytics, project management, organizational development, compensation and/or benefits. </li></ul><ul><li>Valid Ohio driver's license, access to reliable insured transportation and ability to meet LSS insurance standards required</li></ul><ul><li>Solid computer skills with experience in HRIS required with Paycom specific experience preferred.</li><li>Demonstrated knowledge and experience in multiple functional areas of Human Resources (employee relations, recruitment, compensation, benefits, etc.) </li><li>Strong business acumen.</li><li>Demonstrated experience in data collection, compilation, and analysis.</li><li>Strong critical thinking and analytical skills</li><li>Knowledge and/or experience in process improvement initiatives</li><li>Solid written and verbal communication skills with the ability to articulate technical information in a concise and understandable manner.</li></ul>As one of the largest non-for-profits in Central Ohio, we value our employees. Our excellence is based upon team members dedicated to a fulfilling career and committed to the service of others.Benefits with Lutheran Social Services:<ul><li>Health insurance with 4-plan options!</li><li>Tuition Reimbursement Program</li><li>403(b) retirement plan with employer matched savings</li><li>Dental and Vision insurance</li><li>Medical and Childcare Flexible Spending (FSA)</li><li>Health Savings Account</li><li>PTO and 9 Paid Holidays</li><li>Opportunity to make a positive impact on individuals & the community </li></ul>About Lutheran Social Services:We put our Mission of Service into action. Every day LSS serves thousands of people in 27 Ohio counties by addressing the four core societal issues of food, shelter, safety, and healing. LSS offers Food Pantries, housing and supportive services through homeless shelters, domestic violence services, senior living and health care, affordable housing communities, and other services that uplift families and strengthen communities.Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.</div></div>

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