Dispatch Goods is a female-founded reverse logistics company dedicated to eliminating packaging waste through innovative reuse solutions. By partnering with large food companies, caterers, brands, and other organizations, Dispatch Goods collects, sorts, sanitizes, and redistributes products, supported by strong investors in both the climate and traditional venture spaces.

As the first Product Manager at Dispatch Goods, you'll be instrumental in designing and implementing software to meet the company's aggressive business goals and expand its reuse footprint. This role involves setting the high-level product vision and strategy while collaborating closely with engineering, partnership, and operations leads. The position is based in San Francisco or Baltimore, with occasional travel.

If you're passionate about sustainability and ready to contribute to a fast-growing startup, this guide will help you prepare for your interview with Dispatch Goods through Interview Query.

Submitting Your Application

The first step is to submit a compelling application that reflects your technical skills and interest in joining Squarepeg Hires as a Product Manager. Whether you were contacted by a Squarepeg Hires recruiter or have taken the initiative yourself, carefully review the job description and tailor your CV according to the prerequisites.

Tailoring your CV may include identifying specific keywords that the hiring manager might use to filter resumes and crafting a targeted cover letter. Furthermore, don’t forget to highlight relevant skills and mention your work experiences.

Recruiter/Hiring Manager Call Screening

If your CV happens to be among the shortlisted few, a recruiter from the Squarepeg Hires Talent Acquisition Team will make contact and verify key details like your experiences and skill level. Behavioral questions may also be a part of the screening process.

In some cases, the Squarepeg Hires Product Manager hiring manager stays present during the screening round to answer your queries about the role and the company itself. They may also indulge in surface-level technical and behavioral discussions.

The whole recruiter call should take about 30 minutes.

Technical Virtual Interview

Successfully navigating the recruiter round will present you with an invitation for the technical screening round. Technical screening for the Squarepeg Hires Product Manager role usually is conducted through virtual means, including video conference and screen sharing. Questions in this 1-hour long interview stage may revolve around your understanding of product vision setting, roadmap development, and user-centered design principles.

In the case of Product Manager roles, case studies or product design assignments may be incorporated. Apart from these, your proficiency with tools like Figma and Jira, and your ability to conduct user interviews or information gathering sessions may also be assessed during the round.

Depending on the seniority of the position, real-scenario problems related to product strategy and UX design may also be assigned.

Onsite Interview Rounds

Followed by a second recruiter call outlining the next stage, you’ll be invited to attend the onsite interview loop. Multiple interview rounds, varying with the role, will be conducted during your day at the Squarepeg Hires office. Your technical prowess, including product design and roadmap planning capabilities, will be evaluated against the finalized candidates throughout these interviews.

If you were assigned take-home exercises, a presentation round may also await you during the onsite interview for the Product Manager role at Squarepeg Hires.

Quick Tips For Squarepeg Hires Product Manager Interviews

• Understand the Mission: Squarepeg Hires is focused on eliminating packaging waste through reuse. Demonstrating your understanding and enthusiasm for the company's mission can set you apart.
• Showcase Storytelling Skills: Being a strong storyteller is crucial for this role. Be prepared to present your product ideas and vision compellingly to investors, partners, and the internal team.
• Technical Familiarity: While you don't need to be an engineer, familiarity with software products and development processes will be beneficial. Make sure you articulate your experience working with tools like Figma and Jira.

Typically, interviews at Squarepeg Hires vary by role and team, but commonly Product Manager interviews follow a fairly standardized process across these question topics.

• How would you improve Google Maps? As a PM on Google Maps, what specific features or enhancements would you implement to improve the user experience?

• What metrics would you check to see if your feature improvements are successful? Identify the key performance indicators (KPIs) you would monitor to evaluate the success of your feature improvements on Google Maps.

• How would you determine the success of a new payment structure for delivery drivers? A food delivery company wants to change the payment structure for drivers. How would you assess the success of a new structure where drivers earn 2.5% per order plus $50 after every fifth order?

• What key parameters would you focus on to improve customer experience on Uber Eats? Identify the main factors you would target to enhance the customer experience on Uber Eats.

• How would you determine the customer service quality through the chat box for small businesses on Facebook Marketplace? Your team at Facebook focuses on small businesses using the Marketplace app. How would you evaluate the quality of customer service provided through the chat box for these businesses?

• How would you design an incentive scheme for Uber drivers to go into high-demand city areas? Working on the Uber app, what kind of incentive scheme would you create to encourage drivers to operate in city areas where demand is high?

• What features would you include in a model to predict no-shows for pizza orders? Imagine you run a pizza franchise and face a problem with many no-shows after customers place their orders. What features would you include in a model to predict no-shows?

• How would you determine if a new delivery time estimate model is better than the old one? You want to build a new delivery time estimate model for food delivery. How would you determine if the new model predicts delivery times better than the old model?

• How would you design a system to minimize missing or wrong orders on DoorDash? As a data scientist at DoorDash, you are tasked with building a machine learning system to minimize missing or wrong orders placed on the app. How would you go about designing this system?

What is the average salary for a Product Manager at Squarepeg Hires?

Q: What does Dispatch Goods do?
Dispatch Goods is a female-founded reverse logistics company dedicated to eliminating packaging waste by designing and building infrastructure for reuse. We partner with various organizations to enable reuse by collecting, sorting, sanitizing, and redistributing products.

Q: What are the responsibilities of a Product Manager at Dispatch Goods?
As the first Product Manager, you will set the high-level product vision and strategy, lead product design and UX, develop and own the product roadmap, and translate product designs into detailed requirements. You will collaborate closely with engineering, partnerships, and operations teams.

Q: What are the job requirements for the Product Manager position?
You must have a strong understanding of our target markets, experience with user interviews, strategic thinking, storytelling abilities, and iterative, user-centered design experience. Familiarity with wireframing tools like Figma, excellent communication skills, and experience with Jira for project tracking are also required. Additionally, you should have experience working alongside engineering teams and be data-literate.

Q: Where is this position based, and is there any travel involved?
The position is based either in San Francisco or Baltimore, with up to 15% travel to customer locations.

Q: How can I prepare for an interview with Dispatch Goods?
To prepare for your interview, research Dispatch Goods thoroughly, practice common interview questions using Interview Query, and review your past experiences related to the job requirements. Be ready to discuss your approach to product management and how you align with the company's mission.

If you're ready to take your career to the next level, check out our main Squarepeg Hires Interview Guide, where we dive deeper into the interview process and questions that might come up. We've also developed interview guides for other roles, like software engineer and data analyst, providing a comprehensive understanding of what to expect for different positions at Squarepeg Hires.

At Interview Query, we empower you to unlock your interview prowess with a comprehensive toolkit, equipping you with the knowledge, confidence, and strategic guidance to conquer every Squarepeg Hires interview question and challenge.

You can check out all our company interview guides for better preparation, and if you have any questions, don’t hesitate to reach out to us.

Good luck with your interview!