Prepare for and practice interview questions from Press ganey.

Press ganey Interview Questions

Press ganey Interview Guides

You are testing hundreds of hypotheses with many t-tests. What considerations should be made?

What is a key disadvantage of the F-test when compared to multiple t-tests?

What is a key disadvantage of the F-test when compared to multiple t-tests?

Hundreds of Hypotheses

You are testing hundreds of hypotheses with many t-tests. What considerations should be made?

In an A/B test, how can you check if assignment to the various buckets was truly random?

In an A/B test, which of the following is a common method to determine if the assignment to the test groups was truly random?

In an A/B test, which of the following is a common method to determine if the assignment to the test groups was truly random?

Random Bucketing

Suppose there exists a new airline named Jetco that flies domestically across North America. Jetco recently had a study commissioned that tested the boarding time of every airline, and it came out that Jetco had the fastest average boarding times of any airline.

What factors could have biased this result, and what would you look into?

What could potentially bias the average boarding time in favor of an airline that only flies domestically?

What could potentially bias the average boarding time in favor of an airline that only flies domestically?

Boarding Times Bias

A new airline came out as the fastest average boarding times compared to other airlines.  What factors could have biased this result and what would you look into?

Press ganey Salaries by Position

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

To  elevate the human experiences  at the heart of business by offering insights that  sharpen understanding  of the needs of individuals and populations, and  provide guidance  on how to meet those needs.

We partner clients to gather the voice of consumers and the workforce to gain insights that address unmet needs. Through the use of integrated data, advanced analytics and strategic advisory services, we are helping clients transform their organizations to deliver high quality services and lifetime loyalty.

Our Values:

Champion the Client

We demonstrate an unwavering passion for delivering high-quality solutions and service. We commit to understanding the goals and needs of our clients. We always look for opportunities to improve and create value. Each of us understands our role in enabling client success.

All Together Better

We are united by the common purpose of our vision and mission. We promote teamwork and a culture of belonging by building strong relationships and fostering trust. We collaborate to identify and develop innovative solutions.

Embrace Change

We recognize that change is constant and presents opportunities to learn, adapt, and evolve. We seek creative solutions to challenges and e pursue them with optimism and enthusiasm.

Do the Right Thing

We demonstrate commitment to all our stakeholders, including clients, staff, and partners. We take personal accountability for our responsibilities and actions. We do right by each other by acting with honesty and kindness. We provide meaningful recognition and feedback to others

Job Description

Press Ganey is seeking a Staff Data Scientist with expertise in large language models (LLMs), Generative AI (GenAI), and agentic frameworks to join our forward-thinking team. This role focuses on developing advanced AI models and deploying them in chat-based interfaces, creating intelligent, autonomous systems for seamless and impactful user experiences. The ideal candidate will lead data science initiatives, collaborate closely with interdisciplinary teams, and advance our capabilities in AI-driven interaction, personalization, and automation.

Duties & Responsibilities
Lead the research, development, and optimization of LLMs and GenAI models, enhancing scalability, efficiency, and response accuracy.
Collaborate with machine learning engineers, product managers, and other team members to design and implement AI-powered chat interfaces and autonomous agent frameworks.
Develop experimental strategies to test new models and frameworks, perform rigorous evaluation, and improve user interaction and adaptability in chat applications.
Conduct end-to-end model lifecycle management, from data processing and model training to deployment and maintenance.
Ensure adherence to best practices in data security, privacy, and ethical AI, aligning model development with organizational values and compliance standards.
Proactively monitor model performance, analyze results, and integrate feedback loops to support continuous learning and model refinement.
Maintain comprehensive documentation on model methodologies, code implementations, data workflows, and deployment processes, promoting reproducibility and collaborative transparency.
Mentor junior data scientists, provide technical guidance, and establish best practices to elevate data science quality across the team.
Technical Skills     Expertise in LLMs, Transformer-based architectures, and Generative AI models.
Strong knowledge of NLP methods and frameworks, especially in conversational AI.
Familiarity with agent-based architectures supporting autonomous decision-making and interactive user experiences.
Proficiency in statistical modeling, hypothesis testing, and data analysis techniques to drive model insights and improvements.
Strong Python skills, with experience in data science and ML libraries such as PyTorch, TensorFlow, or scikit-learn.
Understanding of data processing and ETL workflows; experience with distributed data processing frameworks like Apache Spark is a plus.
Familiarity with cloud-based ML solutions (AWS, GCP, or Azure) for training, deployment, and monitoring.
Knowledge of MLOps principles, with experience in model versioning, CI/CD, and workflow management tools (e.g., MLflow, Kubeflow, Airflow).
Exposure to containerization and microservices.
Familiriaty with Databricks is a plus.
Qualifications     5+ years of experience in machine learning, with a focus on NLP, generative AI, or agentic systems.
Bachelor's degree in Computer Science, Engineering, Data Science, or a related field.
Proven experience deploying AI models in production environments, especially within chat or agent frameworks.
Demonstrated ability to communicate complex technical concepts clearly to both technical and non-technical audiences.
Strong problem-solving, analytical, and collaborative skills, with the ability to work independently and within a team.

Additional Information

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $130,000 to $200,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/

Videos To Watch
https://www.youtube.com/watch?v=OKwbZMUpUBA
https://www.youtube.com/watch?v=GxIR2xQ5NK8

Company Description Looking to level up your career by working with an ambitious global team? Want to play a key role in the success of a growing healthcare and technology company? Interested in engaging in online conversations about patience experience, consumer and employee insights, customer experience (CX), the evolution of the healthcare industry, and emerging technology like AI? Come to PG Forsta! Our businesses - Press Ganey, Forsta and Rio SEOare breaking down silos to explore and understand the full Human Experience of our clients' target audiences, which include patients, consumers, employees across an array of industries including healthcare, technology, retails, and consumer goods and services. We deliver groundbreaking experience and research technology, unmatched expertise, and real impact for ambitious leaders globally. <ul><li>Opportunity to work in a fast-paced, market leading SaaS company, with colleagues and customers from all over the world and an experienced executive leadership team</li><li>Exciting challenges in an international environment</li><li>Competitive salary and regular performance reviews</li><li>Flexible location and working environment - possibility to work from home</li><li>Benefits like annual bonuses, employee referral bonuses, Employee Support Program, Internal Mobility program, etc.</li><li>and many more...</li></ul> Job Description As a Product Manager, you'll be working directly with the Consumer Experience team, with a particular focus on developing and growing products/solutions that are primarily focused on the healthcare consumer market. You will be part of a dynamic and collaborative environment where you will work with cross-functional teams to design, build, and bring to market our products. We are seeking a candidate who is passionate about understanding our users and customers, and who loves creating amazing products so that our clients can be empowered to deliver the best experiences to their customers with insights that drive innovation and action. . Duties & Responsibilities: <ul><li>Facilitate the growth and sales of products that support </li><li>Gain a deep understanding of the market, competitive landscape, and client experiences.</li><li>Develop, document, and maintain product strategy by analyzing product performance, identifying and filling product gaps, and generating new ideas that grow market share, improve client experience, and drive growth.</li><li>Generate product consensus with key stakeholders through product demos and presentations, and act as a product evangelist to build awareness and understanding. Be the central point of communication around your product.</li><li>Translate product strategy into the product roadmap containing new product development, as well as product enhancements & refinements. Design, scope, and prioritize requirements based on business and client impact, and create product specifications for engineering.</li><li>Provide cross-functional project management oversight for product development initiatives, including pilot projects, product enhancements, and new product development.</li><li>Drive product launches by working closely with operational, marketing, educational services, talent development, and other key stakeholders.</li><li>Work closely with ...<ul><li>Executives and leadership to gain a stronger understanding of the business needs and priorities.</li><li>Clients to solicit feedback on products and services, and to better understand their problems and pain points.</li><li>The design team to make sure that user experience is integrated from day one for accessible products which are attractive, intuitive, and efficient.</li><li>The Engineering team to ensure the product is brought to market according to business requirements and client expectations.</li><li>The marketing and sales teams to develop positioning and promotional plans that are aligned with product strategy.</li><li>The client services teams to respond to requests and questions, plus assisting in ROI reporting to the clients.</li></ul></li><li>May require occasional travel a few times a year.</li></ul> Qualifications <ul><li>3-5 years of SaaS product management experience, ideally in healthcare.</li><li>Superior project, time, and organizational management skills with the ability to adapt.</li><li>Deep understanding of product development processes and Agile methodologies.</li><li>Passionate about customer experience, problem-solving, and balancing business needs.</li><li>Technical knowledge of product development capabilities and limitations.</li><li>Proven ability to develop product and marketing strategies and manage products throughout their lifecycle.</li><li>Excellent strategic thinking, analytical, and critical thinking skills.</li><li>Proven ability to prioritize features and manage product roadmaps</li></ul> Additional Information Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class. Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The expected base salary for this position ranges from $101,00 to $120,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results. All your information will be kept confidential according to EEO guidelines. Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/ Videos To Watch https://www.youtube.com/watch?v=OKwbZMUpUBA https://www.youtube.com/watch?v=ND-2kfuA3xM

Job Description As a Marketing Coordinator, Analyst reporting to the Director of Demand Gen Analytics, you will use a data analysis approach to assess marketing success, develop and track objectives and key results, and optimize future campaign tactics. You will manage the collection, reporting, and analysis of data, including gathering digital channel and events metrics and PR/Comms initiatives to showcase the success of campaigns and overarching marketing initiatives. This role will assist with assessment of spend results and track progress against business goals and estimated projections. Additionally, you will use the data to identify optimization opportunities to improve performance and impact broader business focus areas. What you'll be doing: <ul><li>Turn data into reports and insights while synthesizing and clearly communicating analysis both written and verbal </li><li>Build reporting cadences and preset insight reviews </li><li>Leverage data collection analysis tools and processes to evaluate and optimize all marketing strategies and plans across all multi-media platforms </li><li>Maintain reports and dashboards that provide a clear understanding of campaign effectiveness and marketing ROI </li><li>Responsible for alternative methods of analyzing marketing performance and opportunities for new data collection approaches and techniques </li><li>Provide marketing recommendations based on the data collected; in partnership with channel leads </li><li>Understand consumer behavior and forecast marketing trends, providing conclusions of data to apply to future marketing communications strategies, tactics, and plans </li><li>Leverage available data throughout the organization to build insightful dashboards that understand the prospect to customer journey and improve marketing ROI </li> </ul>Qualifications: The ideal candidate has a bachelor’s degree in marketing or communications/journalism, 1-2 years of experience in marketing (B2B preferred) or marketing communications. This candidate has to be a self-starter, manage multiple deliverables and have strong written and verbal presentation abilities. Additionally, we’re looking for strong analytical and optimization skills to align global best practices and strategic priorities among marketers, business leaders, and agency partners, and the ability to create an environment where all are encouraged to constructively challenge ideas/decisions. Experience with the following platforms is preferred: <ul><li>Salesforce </li><li>Marketing Automation tools; i.e. Hubspot/Marketo </li><li>Google Analytics </li><li>LinkedIn Campaign Manager </li><li>Google Ad Manager </li><li>PowerBI/Tableau </li> </ul>Additional Information Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and is committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class. Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The expected base salary for this position ranges from $115,000 to $130,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results. All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr

Job Description
As a Marketing Coordinator, Analyst reporting to the Director of Demand Gen Analytics, you will use a data analysis approach to assess marketing success, develop and track objectives and key results, and optimize future campaign tactics. You will manage the collection, reporting, and analysis of data, including gathering digital channel and events metrics and PR/Comms initiatives to showcase the success of campaigns and overarching marketing initiatives. This role will assist with assessment of spend results and track progress against business goals and estimated projections. Additionally, you will use the data to identify optimization opportunities to improve performance and impact broader business focus areas.
What you'll be doing:
Turn data into reports and insights while synthesizing and clearly communicating analysis both written and verbal
Build reporting cadences and preset insight reviews
Leverage data collection analysis tools and processes to evaluate and optimize all marketing strategies and plans across all multi-media platforms
Maintain reports and dashboards that provide a clear understanding of campaign effectiveness and marketing ROI
Responsible for alternative methods of analyzing marketing performance and opportunities for new data collection approaches and techniques
Provide marketing recommendations based on the data collected; in partnership with channel leads
Understand consumer behavior and forecast marketing trends, providing conclusions of data to apply to future marketing communications strategies, tactics, and plans
Leverage available data throughout the organization to build insightful dashboards that understand the prospect to customer journey and improve marketing ROI
Qualifications:
The ideal candidate has a bachelor’s degree in marketing or communications/journalism, 1-2 years of experience in marketing (B2B preferred) or marketing communications. This candidate has to be a self-starter, manage multiple deliverables and have strong written and verbal presentation abilities. Additionally, we’re looking for strong analytical and optimization skills to align global best practices and strategic priorities among marketers, business leaders, and agency partners, and the ability to create an environment where all are encouraged to constructively challenge ideas/decisions.
Experience with the following platforms is preferred:
Salesforce
Marketing Automation tools; i.e. Hubspot/Marketo
Google Analytics
LinkedIn Campaign Manager
Google Ad Manager
PowerBI/Tableau
Additional Information
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and is committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.
Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
The expected base salary for this position ranges from $115,000 to $130,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.
All your information will be kept confidential according to EEO guidelines.

#J-18808-Ljbffr

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.
Energize the customer relationship:  Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
Success starts with me:  Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
Commit to learning:  Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
Dare to innovate:  We challenge the status quo with creativity and innovation as our true north.
Better together:  We check our egos at the door. We work together, so we win together.
Job Description

As a Marketing Coordinator, Analyst reporting to the Director of Demand Gen Analytics, you will use a data analysis approach to assess marketing success, develop and track objectives and key results, and optimize future campaign tactics. You will manage the collection, reporting, and analysis of data, including gathering digital channel and events metrics and PR/Comms initiatives to showcase the success of campaigns and overarching marketing initiatives. This role will assist with assessment of spend results and track progress against business goals and estimated projections. Additionally, you will use the data to identify optimization opportunities to improve performance and impact broader business focus areas.

What you'll be doing:     Turn data into reports and insights while synthesizing and clearly communication analysis both written and verbal
Build reporting cadences and preset insight reviews
Leverages data collection analysis tools and processes to evaluate and optimize all marketing strategies and plans across all multi-media platforms
Maintains reports and dashboards that provide a clear understanding campaign effectiveness and marketing ROI
Responsible for alternative methods of analyzing marketing performance and opportunities for new data collection approaches and techniques
Provide marketing recommendations based on the data collected; in partnership with channel leads
Responsible for understanding consumer behavior and forecasting marketing trends and providing conclusions of data to apply to future marketing communications strategies, tactics, and plans
Understanding data available throughout the organization and leveraging it to build insightful dashboards to understand the prospect to customer journey and improve marketing ROI
Qualifications

The ideal candidate has a bachelor's degree in marketing or communications/journalism, 1-2 years of experience in marketing (B2B preferred) or marketing communications. This candidate has to be a self-starter, manage multiple deliverables and have strong written and verbal presentation abilities. Additionally, we're looking for strong analytical and optimization skills to align global best practices and strategic priorities among marketers, business leaders and agency partners, and the ability to create an environment where all are encouraged to constructively challenge ideas/decisions.

Experience with the following platforms is preferred:   Salesforce
Marketing Automation tools; i.e. Hubspot/Marketo
Google Analytics
LinkedIn Campaign Manager
Google Ad Manager
Google Analytics
PowerBI/Tableau

Additional Information

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $115,000 to $130,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/

Videos To Watch
https://www.youtube.com/watch?v=OKwbZMUpUBA
https://www.youtube.com/watch?v=CQUEGCwHzd8

Company DescriptionPG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.Our Mission:We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.Our Values:To put Human Experience at the heart of organizations so every person can be seen and understood.* Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.* Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.* Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.* Dare to innovate: We challenge the status quo with creativity and innovation as our true north.* Better together: We check our egos at the door. We work together, so we win together.Job DescriptionPress Ganey is making a significant investment in its product marketing function across its solution lines and is seeking a new Senior Manager of Product Marketing for its Patient Experience/Consumer Experience (PX/CX). This leader will play a key role defining personas, messaging, positioning and go-to-market strategies for software and consulting solutions for Press Ganey's Patient Experience business unit, marketed primarily to the health systems and hospitals.This individual will have the opportunity to establish the product marketing role for this business unit and will define best practice commercial strategies in partnership with the Product Marketing team. S/he will lead cross-functional teams, collaborate within the marketing team to drive revenue, and champion the value of our solutions to both internal and external audiences.She/he will be a hands-on player, someone happy to produce content, an effective communicator, creative problem-solver, detail-orientated, and the ability to bring a market-focused perspective to work. Reporting to the Director of Product Marketing, Healthcare, this is an individual contributor role, working in close collaboration with the broader team.Key Responsibilities:* Product Launches: Drive successful launches for new and existing products within the CX/PX product portfolio, including developing launch plans, creating compelling messaging and collateral, and managing pre- and post-launch activities.* Content Development: Own the creation and execution of a comprehensive content strategy across various channels (e.g., website, blog, social media, white papers, case studies) to educate and engage target audiences about our core CX/PX product portfolio solutions.* Drive Demand and Cross-Sell: Develop the strategy and manage the marketing programs that drive demand for your products (webinars, email marketing, content syndication etc.)* Sales Enablement: Empower our sales team by developing effective sales tools and training programs, providing competitive intelligence, and collaborating on customer presentations and proposals in partnership with Commercial Ops counterparts.* Competitive Intelligence: Track and analyze market trends and competitor activity, uncovering actionable insights to inform product positioning and differentiation strategies.* Metrics and Reporting: Partner with stakeholders including Digital and Demand Gen team to monitor key performance indicators (KPIs) for assigned products and campaigns, providing ongoing analysis and reports to inform future marketing decisions.* Collaboration: Lead and participate in cross-functional teams (e.g., product development, sales, strategy) to ensure seamless product marketing execution and alignment with overall business goals.Qualifications* 6+ years of experience in B2B product marketing, preferably in the technology or healthcare industry with focus on patient and/or consumer experience buyers.* Proven track record of successful product launches and campaigns with measurable results.* Strong understanding of the marketing funnel and ability to translate technical specifications into customer-centric messaging.* Excellent written and verbal communication skills, with the ability to craft compelling and persuasive content.* Experience with competitive analysis tools and methodologies.* Strong analytical and problem-solving skills with the ability to identify and execute data-driven marketing strategies.* Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.Additional InformationPress Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.The expected salary for this position ranges from $81,000 to $110,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

Company DescriptionPG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.Our Mission:To elevate the human experiences at the heart of business by offering insights that sharpen understanding of the needs of individuals and populations, and provide guidance on how to meet those needs.We partner clients to gather the voice of consumers and the workforce to gain insights that address unmet needs. Through the use of integrated data, advanced analytics and strategic advisory services, we are helping clients transform their organizations to deliver high quality services and lifetime loyalty.Our Values:Champion the ClientWe demonstrate an unwavering passion for delivering high-quality solutions and service. We commit to understanding the goals and needs of our clients. We always look for opportunities to improve and create value. Each of us understands our role in enabling client success.All Together BetterWe are united by the common purpose of our vision and mission. We promote teamwork and a culture of belonging by building strong relationships and fostering trust. We collaborate to identify and develop innovative solutions.Embrace ChangeWe recognize that change is constant and presents opportunities to learn, adapt, and evolve. We seek creative solutions to challenges and e pursue them with optimism and enthusiasm.Do the Right ThingWe demonstrate commitment to all our stakeholders, including clients, staff, and partners. We take personal accountability for our responsibilities and actions. We do right by each other by acting with honesty and kindness. We provide meaningful recognition and feedback to others.Job DescriptionPress Ganey is making a significant investment in its product marketing function across its solution lines and is seeking a new Senior Manager of Product Marketing for its Patient Experience/Consumer Experience (PX/CX). This leader will play a key role defining personas, messaging, positioning and go-to-market strategies for software and consulting solutions for Press Ganey's Patient Experience business unit, marketed primarily to the health systems and hospitals.This individual will have the opportunity to establish the product marketing role for this business unit and will define best practice commercial strategies in partnership with the Product Marketing team. S/he will lead cross-functional teams, collaborate within the marketing team to drive revenue, and champion the value of our solutions to both internal and external audiences.S/he will be a hands-on player, someone happy to produce content, an effective communicator, creative problem-solver, detail-orientated, and the ability to bring a market-focused perspective to work. Reporting to the Director of Product Marketing, Healthcare, this is an individual contributor role, working in close collaboration with the broader team.Key Responsibilities:* Product Launches: Drive successful launches for new and existing products within the CX/PX product portfolio, including developing launch plans, creating compelling messaging and collateral, and managing pre- and post-launch activities.* Content Development: Own the creation and execution of a comprehensive content strategy across various channels (e.g., website, blog, social media, white papers, case studies) to educate and engage target audiences about our core CX/PX product portfolio solutions.* Drive Demand and Cross-Sell: Develop the strategy and manage the marketing programs that drive demand for your products (webinars, email marketing, content syndication etc.)* Sales Enablement: Empower our sales team by developing effective sales tools and training programs, providing competitive intelligence, and collaborating on customer presentations and proposals in partnership with Commercial Ops counterparts.* Competitive Intelligence: Track and analyze market trends and competitor activity, uncovering actionable insights to inform product positioning and differentiation strategies.* Metrics and Reporting: Partner with stakeholders including Digital and Demand Gen team to monitor key performance indicators (KPIs) for assigned products and campaigns, providing ongoing analysis and reports to inform future marketing decisions.* Collaboration: Lead and participate in cross-functional teams (e.g., product development, sales, strategy) to ensure seamless product marketing execution and alignment with overall business goals.Qualifications* 6+ years of experience in B2B product marketing, preferably in the technology or healthcare industry with focus on patient and/or consumer experience buyers.* Proven track record of successful product launches and campaigns with measurable results.* Strong understanding of the marketing funnel and ability to translate technical specifications into customer-centric messaging.* Excellent written and verbal communication skills, with the ability to craft compelling and persuasive content.* Experience with competitive analysis tools and methodologies.* Strong analytical and problem-solving skills with the ability to identify and execute data-driven marketing strategies.* Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.Additional InformationPress Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.The expected salary for this position ranges from $81,000 to $110,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.All your information will be kept confidential according to EEO guidelines.Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/#LI-RemoteDon't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Company Description PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. <ul><li>Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. </li><li>Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. </li><li>Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. </li><li>Dare to innovate: We challenge the status quo with creativity and innovation as our true north. </li><li>Better together: We check our egos at the door. We work together, so we win together. </li></ul> Job Description Are you passionate about transforming data into insights that drive strategic decisions? If you thrive on diving into data, uncovering hidden trends, transforming data into useful information, and making impactful recommendations, this could be the perfect role. You'll leverage your analytics, data science, and modern AI tools to optimize funnel performance and drive revenue growth for PG Forsta. Responsibilities include: <ul><li>Support strategic growth efforts by analyzing historical data and trends, ensuring alignment with business objectives by working with our growth teams across sales and marketing.</li><li>Work closely with the growth team to address key strategic questions and provide insights on how data can be utilized and manipulated to improve growth performance.</li><li>Lead and manage complex data analytics projects, including target list management, predictive scoring, opportunity influence, and more.</li><li>Leverage advanced analytical techniques (e.g. predictive modeling, causal inference, machine learning, AI) to uncover hidden patterns, identify growth opportunities, and guide strategic decision-making.</li></ul><ul><li>Proactively identify and address data quality issues, implementing data governance practices to ensure data accuracy and reliability.</li></ul><ul><li>Design and maintain dashboards, or other informative methods, to provide real-time visibility into key metrics and information that improve the workflows of internal teams.</li></ul><ul><li>Prepare reports and presentations to communicate marketing insights to management and other stakeholders.</li></ul><ul><li>Stay up to date on the latest trends in growth strategies and AI.</li></ul> To work #bettertogether, we operate with a hybrid working model. For those based near one of our hub locations in Chicago, South Bend or Boston, we gather in our office locations three days a week (Tuesday, Wednesday, Thursday). For the remaining days, we work from home. Qualifications <ul><li>2-3 years of experience in analytics, or data science.</li></ul><ul><li>Expertise in advanced analytics exploration, with experience managing large datasets across multiple systems.</li></ul><ul><li>Highly proficient in using Excel (pivot tables, formula functions) and other tools for data analysis.</li></ul><ul><li>Proficient in programming languages that can be utilized to extract, amend, and output data with a focus on how the end user will utilize the data. Examples can be dashboards, PDF reports, emails, etc...</li></ul><ul><li>Proficient in data visualization tools.</li></ul><ul><li>Exposure to reporting on sales campaigns with tools such as SalesForce</li></ul><ul><li>Proactive in identifying and developing innovative solutions for unstructured and complex problems.</li></ul><ul><li>Independent self-starter, capable of taking ownership of projects and driving them to completion.</li></ul><ul><li>Strong understanding of sales metrics and KPIs.</li></ul><ul><li>Strong writing and presentation skills, plus the ability to articulate data insights to cross functional and nontechnical audiences.</li></ul><ul><li>Ability to communicate data insights clearly and effectively to both technical and non-technical stakeholders.</li></ul><ul><li>Experience in a B2B SaaS or tech environment.</li></ul> Additional Information Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class. Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The expected base salary for this position ranges from $75,000 to $115,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results. All your information will be kept confidential according to EEO guidelines. Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/ #LI-Remote Videos To Watch https://www.youtube.com/watch?v=ND-2kfuA3xM https://www.youtube.com/watch?v=OKwbZMUpUBA

Company Description PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. <ul><li>Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. </li> <li>Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. </li> <li>Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. </li> <li>Dare to innovate: We challenge the status quo with creativity and innovation as our true north. </li> <li>Better together: We check our egos at the door. We work together, so we win together. </li> </ul>Job Description Press Ganey stands at the forefront of healthcare analytics, empowering healthcare providers with insights to deliver outstanding patient care. With a team of 3,000 dedicated professionals, we are driven by our core values of partnership, innovation, and service, inspiring us to strive for excellence. Our commitment to advancing healthcare through innovative data solutions positions us as leaders in our field. This is a Hybrid role and you will be expected to be in the office Tuesday-Thursday Role Summary: The Healthcare Market and Pricing Analyst will play a critical role in shaping the pricing strategies for our healthcare software portfolio. This role requires a blend of market research expertise, competitive analysis, and pricing strategy to drive revenue growth and profitability. You will leverage your analytical skills to assess market opportunities, define go-to-market strategies, and establish effective pricing structures. This strategic role involves close collaboration with cross-functional teams, providing insights that influence both product and pricing decisions in a dynamic market environment. Key Responsibilities: <ul><li>Conduct comprehensive market analysis, including market sizing (TAM, SAM, SOM), industry trend analysis, and competitive assessments to support strategic decision-making. </li></ul> <ul><li>Conduct in-depth pricing analyses, standardize and set pricing structures and strategies for the healthcare software portfolio for new and existing products and services. </li></ul> <ul><li>Partner with Product, Finance, and Growth teams to prioritize new product development, utilizing market research and sizing analyses to identify growth opportunities across regions, industries, and customer segments. </li></ul> <ul><li>Build and maintain financial models to simulate pricing scenarios, assess market penetration strategies, and forecast revenue impacts. </li></ul> <ul><li>Analyze competitive pricing practices and market positioning to refine pricing frameworks and stay ahead of industry trends. </li></ul> <ul><li>Provide strategic input during product launches, pricing promotions, and go-to-market initiatives, aligning pricing strategies with broader market insights. </li></ul> <ul><li>Effectively communicate complex pricing and market analysis to stakeholders at all levels, using data-driven insights to inform strategic decisions. </li></ul> <ul><li>Collaborate with cross-functional teams, including Sales, Finance, and Marketing, to implement and monitor pricing strategies, ensuring alignment with business goals. </li></ul>Qualifications <ul> <li>6+ years of experience in pricing analysis, market analysis, or a related role, including 3+ years of experience in SaaS pricing or market strategy. Experience in the healthcare industry is a plus but not required. </li></ul> <ul><li>Bachelor's degree in business administration, economics, finance, marketing, mathematics, or a related field. MBA preferred but not required with relevant professional experience. </li></ul> <ul><li>Proficiency in Microsoft Excel, Salesforce, Workday, PowerBI, and other analytical tools. </li></ul> <ul><li>Proven ability to conduct market sizing, develop pricing strategies, and deliver measurable business results. </li></ul> <ul><li>Strong analytical and problem-solving skills with a track record of influencing business decisions. </li></ul> Additional Information Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class. Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The expected base salary for this position ranges from $125,000-$140,000 It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results. All your information will be kept confidential according to EEO guidelines. Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/ Videos To Watch https://www.youtube.com/watch?v=OKwbZMUpUBA https://www.youtube.com/watch?v=GxIR2xQ5NK8

Company Description PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. <ul><li>Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. </li><li>Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. </li><li>Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. </li><li>Dare to innovate: We challenge the status quo with creativity and innovation as our true north. </li><li>Better together: We check our egos at the door. We work together, so we win together. </li></ul> Job Description Press Ganey is making a significant investment in its product marketing function across its solution lines and is seeking a new Senior Manager of Product Marketing for its Patient Experience/Consumer Experience (PX/CX). This leader will play a key role defining personas, messaging, positioning and go-to-market strategies for software and consulting solutions for Press Ganey's Patient Experience business unit, marketed primarily to the health systems and hospitals. This individual will have the opportunity to establish the product marketing role for this business unit and will define best practice commercial strategies in partnership with the Product Marketing team. S/he will lead cross-functional teams, collaborate within the marketing team to drive revenue, and champion the value of our solutions to both internal and external audiences. She/he will be a hands-on player, someone happy to produce content, an effective communicator, creative problem-solver, detail-orientated, and the ability to bring a market-focused perspective to work. Reporting to the Director of Product Marketing, Healthcare, this is an individual contributor role, working in close collaboration with the broader team. Key Responsibilities: <ul><li>Product Launches: Drive successful launches for new and existing products within the CX/PX product portfolio, including developing launch plans, creating compelling messaging and collateral, and managing pre- and post-launch activities.</li><li>Content Development: Own the creation and execution of a comprehensive content strategy across various channels (e.g., website, blog, social media, white papers, case studies) to educate and engage target audiences about our core CX/PX product portfolio solutions.</li><li>Drive Demand and Cross-Sell: Develop the strategy and manage the marketing programs that drive demand for your products (webinars, email marketing, content syndication etc.)</li><li>Sales Enablement: Empower our sales team by developing effective sales tools and training programs, providing competitive intelligence, and collaborating on customer presentations and proposals in partnership with Commercial Ops counterparts.</li><li>Competitive Intelligence: Track and analyze market trends and competitor activity, uncovering actionable insights to inform product positioning and differentiation strategies.</li><li>Metrics and Reporting: Partner with stakeholders including Digital and Demand Gen team to monitor key performance indicators (KPIs) for assigned products and campaigns, providing ongoing analysis and reports to inform future marketing decisions.</li><li>Collaboration: Lead and participate in cross-functional teams (e.g., product development, sales, strategy) to ensure seamless product marketing execution and alignment with overall business goals.</li></ul> Qualifications <ul><li>6+ years of experience in B2B product marketing, preferably in the technology or healthcare industry with focus on patient and/or consumer experience buyers.</li><li>Proven track record of successful product launches and campaigns with measurable results.</li><li>Strong understanding of the marketing funnel and ability to translate technical specifications into customer-centric messaging.</li><li>Excellent written and verbal communication skills, with the ability to craft compelling and persuasive content.</li><li>Experience with competitive analysis tools and methodologies.</li><li>Strong analytical and problem-solving skills with the ability to identify and execute data-driven marketing strategies.</li><li>Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.</li></ul> Additional Information Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class. Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The expected salary for this position ranges from $81,000 to $110,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results. Videos To Watch https://www.youtube.com/watch?v=OKwbZMUpUBA https://www.youtube.com/watch?v=GxIR2xQ5NK8

Press ganey Interview Questions

Press ganey Interview Guides

Press ganey Interview Questions

Press ganey Salaries by Position

Press ganey Opening Jobs