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Ōura Interview Questions

Ōura Interview Guides

You are testing hundreds of hypotheses with many t-tests. What considerations should be made?

What is a key disadvantage of the F-test when compared to multiple t-tests?

What is a key disadvantage of the F-test when compared to multiple t-tests?

Hundreds of Hypotheses

You are testing hundreds of hypotheses with many t-tests. What considerations should be made?

In an A/B test, how can you check if assignment to the various buckets was truly random?

In an A/B test, which of the following is a common method to determine if the assignment to the test groups was truly random?

In an A/B test, which of the following is a common method to determine if the assignment to the test groups was truly random?

Random Bucketing

Suppose there exists a new airline named Jetco that flies domestically across North America. Jetco recently had a study commissioned that tested the boarding time of every airline, and it came out that Jetco had the fastest average boarding times of any airline.

What factors could have biased this result, and what would you look into?

What could potentially bias the average boarding time in favor of an airline that only flies domestically?

What could potentially bias the average boarding time in favor of an airline that only flies domestically?

Boarding Times Bias

A new airline came out as the fastest average boarding times compared to other airlines.  What factors could have biased this result and what would you look into?

Ōura Salaries by Position

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are seeking a Senior Product Manager - Sensing Discovery to drive product discovery for our early stage health sensing portfolio. You will work closely with our Science teams to explore and define new health sensing technologies. You will inform our science roadmap and lead the concepting and discovery process to shepherd promising new breakthroughs forward, driving toward clarity on feasibility, targeted performance, usability, user and business value. Collaborating with product leaders in our Hardware organization, you will influence future hardware capabilities and provide a software perspective on the end experiences we will drive towards. Additionally, you will engage with Product Managers across health domains including Women's Health, Heart Health, Stress, Sleep, and more to understand our long-term vision in these domains, and identify user needs that can be addressed through sensing innovation. We’re looking for someone with a strong background in connected devices building 0 to 1 health innovations that combine cutting edge scientific algorithms with best in class user experiences. Experience building FDA-regulated features is a big plus. Our Product Managers collaborate with other product managers and cross-functional colleagues across engineering, data science, science, product design, and product marketing to drive measurable outcomes for member growth and engagement. <h3>What You Will Do:</h3><ol><li>Own and drive our portfolio of new health sensing capabilities</li><li>Collaborate closely with Science teams to explore, define, and incubate future health sensing technologies</li><li>Lead the concepting and discovery process to assess feasibility, usability, and value of new capabilities</li><li>Work with hardware product leaders to define and prioritize user experiences enabled by future hardware features</li><li>Engage with Product Managers across health domains to align on long-term vision and gather insights on user needs that can be met through sensing innovation</li><li>Craft straightforward, concise, and easy-to-understand product narratives that clarify your cross-functional team's objectives and persuade executive leadership</li><li>Inform the Oura hardware roadmap to enable new health sensing capabilities</li><li>Manage product requirements (PRD) at every stage, regularly assess progress, and facilitate timely decision-making for critical trade-offs and risks</li></ol> This is a remote role. We have offices in San Francisco and San Diego for those who prefer hybrid or office settings, with the ability to travel to our Finland offices. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations. <h3>Requirements</h3><ol><li>5+ years of product management experience, preferably at a scaling growth company</li><li>Strong background in connected devices</li><li>Experience working on products requiring FDA clearance is a big plus</li><li>Proven ability to work closely with cross-functional teams to lead and define product strategy and roadmap from concept through productization and launch</li><li>Passion for using technology to help people lead healthier lives and a personal desire to engage with products to develop strong intuition and conviction</li><li>A natural tendency to strive for excellence, experiment with new ideas, and learn quickly from failed experiments</li><li>Open to meetings outside regular office hours</li></ol> <h3>Benefits</h3>At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits! <h3>What we offer:</h3><ol><li>Competitive salary and equity packages</li><li>Health, dental, vision insurance, and mental health resources</li><li>An Oura Ring of your own plus employee discounts for friends & family</li><li>20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off</li><li>Paid sick leave and parental leave</li><li>Amazing culture of collaborative and passionate coworkers</li></ol> Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. <h3>Region 1:</h3>$167,200 - $190,000<h3>Region 2:</h3>$158,840 - $180,500<h3>Region 3:</h3>$150,480 - $171,000 A recruiter can determine your zones/tiers based on your US location. Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. <h3>Disclaimer:</h3>Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. <h3>To all recruitment agencies:</h3>Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.
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<h3>Job Description</h3><div>Job Description<div>Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. Our engineering organization consists of many talented Android and iOS app developers distributed across the EU and US. All app developers collaborate closely on each platform, regardless of location or specific feature squad. For day-to-day feature work, our engineers are organized into smaller cross-functional feature squads or teams. Our squads have a great deal of autonomy and are responsible for the development and architecture of their features. Squads take full ownership of their code and handle everything from concepting, design and implementation to release, maintenance and bug fixes.We’re seeking an experienced Engineer Manager in the USA to join our growing software engineering organization. We’re made up of a set of cross-functional squads, each with a specific area of ownership across the Oura product. You will manage a team of talented mobile app engineers and will take pride in coaching and guiding them through their careers. You will also manage complex engineering projects and drive them to completion. You and your team will own the squad’s features and deliver against an ambitious roadmap that pushes the boundaries of what’s possible in wearable products.This is a remote US role (East Coast time zone required). Our main US office is in San Francisco with another office in San Diego. We also have employee hubs in New York City, Boston, Los Angeles, Seattle, and more, giving employees an opportunity to gather informally for occasional local co-working. What you will do: <ul><li>Manage a team of mobile app engineers to design, build, ship, and maintain features related to health, fitness, activity and movement.</li><li>Be part of a consumer-facing engineering organization with a charter to deliver a best in class Oura app experience.</li><li>Oversee and manage the development and delivery of highly technical cross-functional projects, while collaborating closely with engineering teams and colleagues in the EU.</li><li>Contribute to the planning and scoping of critical projects and own the execution and delivery of engineering efforts.</li><li>Collaborate with Product, Design, Firmware, Data, Science, Marketing and other teams across our global organization.</li><li>Mentor your reports to develop their skills and foster professional growth.</li><li>Provide technical leadership to your team; while you may no longer write code, you are still deeply technical and will contribute to, and sometimes lead, technical discussions.</li><li>Evaluate trade-offs and make sound technical decisions that impact entire projects.</li><li>Champion engineering excellence, establish key metrics, and drive continuous operational improvements.</li></ul>RequirementsWe would love to have you on our team if you have:<ul><li>Minimum of 6+ years experience in software engineering and 3+ years managing software engineers.</li><li>Technical degree or equivalent software engineering work experience.</li><li>Experience shipping consumer-facing mobile applications and/or the backend services that power them.</li><li>Experience with Agile/Scrum processes and ability to advocate for process improvements.</li><li>Enjoy working in a mission-driven start-up environment with an ability to handle ambiguity,</li><li>Strong communication, project management, and delegation skills. Able to drive cross-functional projects from inception to product launch.</li><li>Strong people management skills. You proudly recognize achievements and successes and also do not hesitate to provide constructive feedback. You are also open to feedback and have a growth mindset.</li><li>Able to maintain a good work-life balance both for yourself and your team. You understand the significance of promoting well-being, managing workload, and creating an environment that supports a healthy balance between work responsibilities and personal life.</li></ul>We also appreciate if you have:<ul><li>Minimum of 8+ years experience in software engineering and 4+ years managing software engineers.</li><li>Prior professional experience in either Android or iOS native app development.</li><li>Collaborative development experience working asynchronously with engineering teams in different countries, time zones, and cultures.</li><li>Experience with technical projects involving firmware, hardware and/or algorithm development (strongly preferred)</li><li>Experience coordinating and delivering complex projects involving mobile, backend, data science, firmware and QA, while also acting as the point of contact for release management to ensure timely app releases.</li><li>Experience delivering software products related to health, wellness, fitness, or hardware.</li></ul>BenefitsAt Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits!What we offer:<ul><li>Competitive salary and equity packages</li><li>Health, dental, vision insurance, and mental health resources</li><li>An Oura Ring of your own plus employee discounts for friends & family</li><li>20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off</li><li>Paid sick leave and parental leave</li><li>Amazing culture of collaborative and passionate coworkers</li></ul>Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.<ul><li>Region 1 $197,000- $224,000 </li><li>Region 2 $187,000 - $213,000</li><li>Region 3 $177,000 - $ 201,000</li></ul>A recruiter can determine your zones/tiers based on your US location.Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.Disclaimer: Beware of Fake Job Offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note:<ul><li>Our jobs are listed only on the ŌURA Careers page and trusted job boards.</li><li>We will never ask for personal information like ID or payment for equipment upfront.</li><li>Official offers are sent through Docusign after a verbal offer, not via text or email.</li></ul>Stay cautious and protect your personal details.To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.</div></div>

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped over one million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.We are looking for a Machine Learning Data Scientist to work within the Women’s Health team to develop and commercialize novel new machine learning models and algorithms.What you will do:<ul><li>Build and deploy machine learning pipelines and models for Women’s Health features.</li><li>Work closely with a cross-functional team of scientists, product managers, software developers, product designers, test engineers, etc. to commercialize new features to bring value to our members.</li><li>Deliver robust statistical analyses of machine learning models and algorithms for model performance evaluation, monitoring, and for drawing insights to support product decisions.</li><li>Conduct early stage exploratory research to identify and characterize new potential health sensing features and functionality. Develop proof-of-concept features and work with a cross-functional team to take these from POC to a commercialized product.</li></ul>Minimum Qualifications:<ul><li>Have a PhD in biomedical engineering, electrical engineering, biostatistics, computer science or a related field, OR a Master degree in related fields with 3+ years of relevant work experience. Healthcare or health tech experience is preferred.</li><li>Have 3+ years of solid programming skills in Python and SQL.</li><li>Have experience with multiple machine learning and statistical modeling approaches.</li><li>Have a strong understanding of probability and statistics.</li><li>Have experience developing and validating time-series algorithms.</li><li>Are self-driven, motivated, have a pragmatic can-do attitude and delivery-focused mindset.</li><li>Possess excellent communication skills and can summarize and clearly articulate your work and thinking process to both technical and non-technical team members.</li><li>Are comfortable working with a diverse and talented group of team members residing throughout the globe.</li></ul>What we offer:<ul><li>Competitive salary and equity packages</li><li>Health, dental, vision insurance, and mental health resources</li><li>An Oura Ring of your own plus employee discounts for friends & family</li><li>20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off</li><li>Paid sick leave and parental leave</li><li>Amazing culture of collaborative and passionate coworkers</li></ul>Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped over one million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values (https://ouraring.com/about-us) and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We have offices in San Francisco and San Diego for those who prefer hybrid or office settings and employee hubs, including New York City, Boston, Los Angeles, Seattle, and more. We are looking for a Machine Learning Data Scientist to work within the Women’s Health team to develop and commercialize novel new machine learning models and algorithms. What you will do: Build and deploy machine learning pipelines and models for Women’s Health features. Work closely with a cross-functional team of scientists, product managers, software developers, product designers, test engineers, etc. to commercialize new features to bring value to our members. Deliver robust statistical analyses of machine learning models and algorithms for model performance evaluation, monitoring, and for drawing insights to support product decisions. Conduct early stage exploratory research to identify and characterize new potential health sensing features and functionality. Develop proof-of-concept features and work with a cross-functional team to take these from POC to a commercialized product. This is a remote US role with a slight preference for candidates based in San Francisco, San Diego, or Boston. Requirements We would love to have you on our team if you: Have a PhD in biomedical engineering, electrical engineering, biostatistics, computer science or a related field, OR a Master degree in related fields with 3 years of relevant work experience. Healthcare or health tech experience is preferred. Have 3 years of solid programming skills in Python and SQL. Have experience with multiple machine learning and statistical modeling approaches. Have a strong understanding of probability and statistics. Have experience developing and validating time-series algorithms. Are self-driven, motivated, have a pragmatic can-do attitude and delivery-focused mindset: you can move quickly and prioritize effectively. Possess excellent communication skills and can summarize and clearly articulate your work and thinking process to both technical and non-technical team members. Are comfortable working with a diverse and talented group of team members residing throughout the globe, and can accommodate weekly off hour meetings with European colleagues and traveling for onsite meetings up to 3 times per year. Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Oura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Amazing culture of collaborative and passionate coworkers Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1 $166,500 - $185,000 Region 2 $158,175 - $175,750 Region 3 $149,850 - $166,500 A recruiter can determine your zones/tiers based on your US location. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes. Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

As the holiday season approaches, we want to inform you that response times and the hiring process may be slightly extended due to business team schedules. We truly appreciate your patience and understanding during this period and remain committed to keeping you informed as we review applications. Thank you for considering a role at ?URA-we look forward to learning more about you! Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work - both in and out of the office. We are looking for someone to join our hardware product team that is passionate about taking our next generation rings to the next level. As a Senior Product Manager, Ring Software, you will lead the vision, product strategy, and development of innovative new ring interactions and capabilities that seamlessly integrate into the ecosystem. If you love to craft groundbreaking ideas into tangible features that delight, we'd love to talk to you. What you'll do: <ul> <li>Own and drive the product strategy, roadmap, discovery and development of new ring interactions and platform capabilities. </li> <li>Lead cross-functional teams, including hardware engineering, software engineering, design, and product marketing, through the entire product lifecycle, managing product requirements and the voice of the customer from concept to launch.</li> <li>Partner closely with the Commercial team to identify and collaborate with key strategic partners to bring new platform capabilities to market.</li> <li>Negotiate and influence product trade-offs impacting schedule and usability to improve user experience and consumer differentiation.</li> <li>Inform and influence the hardware roadmap to enable new and innovative capabilities.</li> <li>Develop a compelling product narrative and vision that drives clarity and alignment across the team and leadership.</li> </ul> This is a remote role. We have offices in San Francisco and San Diego for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations. Requirements <ul><ul> <li>7+ years of product management experience in a fast-paced environment with a preference for experience at the intersection of hardware and software.</li> <li>Deep experience in mobile/contactless payments, access and identity a plus.</li> <li>A strong track record in developing novel human interactions, inputs, and/or platform capabilities. </li> <li>Technical fluency and the instinctive ability to be the voice of the consumer</li> <li>Successful track record of working closely with design and engineering teams during the full product lifecycle, including research, discovery, development, and launch.</li> <li>Passion for leveraging technology to enhance user experience and improve quality of life.</li> <li>Ability to think strategically, execute efficiently, and learn quickly from experimentation.</li> <li>Have established technical partnerships and can direct and drive outcomes through these partnerships</li> </ul></ul> Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits! What we offer: <ul> <li>Competitive salary and equity packages</li> <li>Health, dental, vision insurance, and mental health resources</li> <li>An Oura Ring of your own plus employee discounts for friends & family</li> <li>20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off</li> <li>Paid sick leave and parental leave</li> <li>Amazing culture of collaborative and passionate coworkers</li> </ul> Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. <ul> <li>Region 1: $167,200 - $190,000</li> <li>Region 2: $158,840 - $180,500</li> <li>Region 3: $150,480 - $171-000</li> </ul> A recruiter can determine your zones/tiers based on your US location. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes. Oura is proud to be an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.Empowering the world starts with living <a href="#">our values</a> and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.We’re seeking an experienced Engineer Manager in the USA to join our growing software engineering organization. You will manage a team of talented mobile app engineers and will take pride in coaching and guiding them through their careers. You will also manage complex engineering projects and drive them to completion. You and your team will own the squad’s features and deliver against an ambitious roadmap that pushes the boundaries of what’s possible in wearable products.This is a remote US role (East Coast time zone required). Our main US office is in San Francisco with another office in San Diego. We also have employee hubs in New York City, Boston, Los Angeles, Seattle, and more, giving employees an opportunity to gather informally for occasional local co-working.What you will do:<ul> <li>Manage a team of mobile app engineers to design, build, ship, and maintain features related to health, fitness, activity and movement.</li> <li>Oversee and manage the development and delivery of highly technical cross-functional projects, while collaborating closely with engineering teams.</li> <li>Contribute to the planning and scoping of critical projects and own the execution and delivery of engineering efforts.</li> <li>Collaborate with Product, Design, Firmware, Data, Science, Marketing and other teams across our global organization.</li> <li>Mentor your reports to develop their skills and foster professional growth.</li> <li>Provide technical leadership to your team; while you may no longer write code, you are still deeply technical and will contribute to, and sometimes lead, technical discussions.</li> <li>Evaluate trade-offs and make sound technical decisions that impact entire projects.</li> <li>Champion engineering excellence, establish key metrics, and drive continuous operational improvements.</li> </ul>We would love to have you on our team if you have:<ul> <li>Minimum of 6+ years experience in software engineering and 3+ years managing software engineers.</li> <li>Technical degree or equivalent software engineering work experience.</li> <li>Experience shipping consumer-facing mobile applications and/or the backend services that power them.</li> <li>Experience with Agile/Scrum processes and ability to advocate for process improvements.</li> <li>Enjoy working in a mission-driven start-up environment with an ability to handle ambiguity.</li> <li>Strong communication, project management, and delegation skills.</li> <li>Strong people management skills.</li> <li>Able to maintain a good work-life balance both for yourself and your team.</li> </ul>What we offer:<ul> <li>Competitive salary and equity packages</li> <li>Health, dental, vision insurance, and mental health resources</li> <li>An Oura Ring of your own plus employee discounts for friends & family</li> <li>20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off</li> <li>Paid sick leave and parental leave</li> <li>Amazing culture of collaborative and passionate coworkers</li> </ul>Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr

As the holiday season approaches, we want to inform you that response times and the hiring process may be slightly extended due to business team schedules. We truly appreciate your patience and understanding during this period and remain committed to keeping you informed as we review applications. Thank you for considering a role at ?URA-we look forward to learning more about you! Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work - both in and out of the office. We are looking for an experienced Product Manager, CX to join our team in the US and help us build and optimize our customer support tooling and processes to create delightful support experiences for our members. What you will do: <ul> <li>Own and drive the roadmap for Oura's customer support tooling, to deliver a more efficient and optimized experience to CX agents, chatbot interactions, automations, and self-service support</li> <li>Work closely with our CX team and other key stakeholders to understand their needs, iterate on solutions, and prioritize the roadmap</li> <li>Define and track KPIs to help measure the impact of improvements over time</li> <li>Work closely with CX, IT, and Product to develop a roadmap for new support opportunities and ongoing improvements to CX tools and processes</li> <li>Translate product strategy and technical requirements into detailed Jira tickets, that include context, clear requirements, acceptance criteria, and relevant resources to ensure developers have everything they need to be efficient and be successful</li> <li>Collaborate with designers and developers across the entire company to influence, concept, and prototype updates to our hardware and software that impacts Oura's customer support tooling</li> <li>Build a strong understanding of Oura's technical architecture and data flow so you can make sound decisions that will enable long-term success of our support tooling</li> </ul> This is a remote US role (East Coast time zone preferred). Our main US office is in San Francisco with another office in San Diego. We also have employee hubs in New York City, Boston, Los Angeles, Seattle, and more, giving employees an opportunity to gather informally for occasional local co-working. Requirements We would love to have you on our team if you have: <ul> <li>3 years or more experience working with internal tools and internal customers</li> <li>Experience in driving customer support tooling and support experiences</li> <li>A proven track record of working collaboratively and effectively with highly cross-functional teams - preferably with international groups</li> <li>Solid technical background with understanding and/or hands-on experience in software development and systems engineering</li> <li>Experience working across hardware and software to define requirements and build support, tooling for each scenario</li> <li>Passion for and knowledge of consumer health tech or wearable spaces</li> <li>Experience at a D2C company</li> </ul> Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits! What we offer: <ul> <li>Competitive salary and equity packages</li> <li>Health, dental, vision insurance, and mental health resources</li> <li>An Oura Ring of your own plus employee discounts for friends & family</li> <li>20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off</li> <li>Paid sick leave and parental leave</li> <li>Amazing culture of collaborative and passionate coworkers</li> </ul> Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. <ul> <li>Region 1: $151,200 - $168,000</li> <li>Region 2: $143,640 - $159,600</li> <li>Region 3: $136,080 - $151,200</li> </ul> A recruiter can determine your zones/tiers based on your US location. Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

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